Easy peasy experience thanks to Liam, Chris, and Jordan! In…read moreand out in 15 mins with an oil change, tire check, and washer fluid top off. Didn't hard sell on anything I didn't want. Best case scenario all around!

Another perfect service job. But get these $30 for $40 oil changes out of your mind it's expensive…read morenow because of the liabilities involved. I got a complete oil change with synthetic oil and it was $107. And that's with military discount 10%. They don't vacuum or wipe the windows but they check the bulbs and the fluids and top them off and that's good enough for me.

Zack got me in immediately for an oil change (provided my own oil but they do have the all the…read moreright stuff themselves). He identified that my rear brake pads needed to be replaced and let me see for myself. No BS -- he was truthful throughout the process. I had a lot of questions to make sure he was using quality and correct parts (e.g. oil filter was Mann, nice!) for my Mercedes van. (I got to be the annoying customer backed by advanced AI to make sure everything was above board and priced reasonably.) He was very patient and respectful. Really like the guy, as well as his worker -- great attitudes. Super quick work, and very reasonable labor costs for the quality of the work and timeliness. This is definitely my go-to auto shop from now on for all my needs. Highly recommended!

This was a horrible experience. I decided to donate a car we hardly used to the veterans but didn't…read morewant to harness them with a car that needed too many repairs and might be a headache. I asked Zacks to drain, fill the oil, replace the oil and engine filters. I had already purchased an oil filter, engine filter and Luca oil additive. They quoted me a price of 150.00+tax. I thought it seemed a little high for an oil change but didn't know the going rate. I explained I wanted to donate the car and asked them to recommend any repairs that would be necessary. Upon receiving the car, they told me that the engine filter was not the correct type, so they could not install it. Fair enough but I assumed it would be taken off the bill since it wasn't installed. The harness wires needed to be cleaned, and 2 relays had to be replaced. It would be an additional 600 to 700 hundred dollars. I decided to donate the car anyway and let the Vets know what needed to be done. The car ran fine and cleaning the harness and replacing the relays would be up to them. Upon returning home, I realized I had left the new engine filter there. Before retrieving it, I called other auto shops and asked how much it would cost to drain and replace the oil and oil filter. (I had the oil filter) I was surprised to learn on the high end; it would cost around 85.00. I told them I had paid 150+tax (168.75) and was told for that price, the shop must have flushed the engine too. When I returned to Zacks to retrieve the engine filter, I asked if they had flushed the engine. The first person I asked said yes but his English was difficult to understand and he seemed unsure, so when the owner came with my engine filter, I asked again if the engine had been flushed and he said no. That I didn't ask for a flush, just to drain and refill. I agreed but said I called around and was told to drain and fill the oil would cost around 85.00. With a flush around 150.00. If they hadn't flushed it and didn't install an engine filter as agreed upon, I felt 150.00 was too much. That's when he went off the rails and literally started yelling. He said he didn't use cheap products and used Penzoil. He said if I wanted a flush, Liquid Molly cost 75.00 a bottle and I needed two bottles. I said I had bought engine additive and had compared it to Liquid Molly and Liquid Molly was only 21.00. Even with their mark up, how could they charge 75.00 a bottle? I argued since there was no flush and no installation of the engine filter, there should be a reduction in price. All he had done was drain, fill the oil and screw in the oil filter (I had brought) for 168.75. He said no. I said I felt taken advantaged of and told him I would be writing a review and it would not be a good one. He then called me a F--king B-tch and said I was a racist! He said because he was from a different country I thought I could get a cheap deal! I said that was absurd and I'd rather be a F--king B-tch than a f--king cheat. He said he was calling the police because I was a racist and leaned on my open car door to prevent me from leaving. I told him to get off the car, that he was welcome to call the police and I would let them know he had attempted to detain me. He relented and I drove off. Needless to say, I will not be returning. What an experience! These are the places I called. 1.Bucky's Complete Auto Repair - Aurora Ave N Rating: 4.1 (285 reviews) Hours: Open until 5:30 PM Phone: (206) 207 8884 Independent shop; oil change usually $55-$75. 2. Chuck's Auto Repair - 15th Ave NE Rating: 4.6 (354 reviews) Hours: Open until 5 PM Phone: (206) 368 0980 Known for honesty; oil change $60-$85.

I took my van in for service had a great experience. I will definitely be going back.read more

I had an appointment for a service made two weeks in advance. Because we need two cars in our…read morefamily, it took some planning. When I came to pick the car up at 5:00, they had not even started working on it! I was pretty unhappy but understood sometimes things just don't go as planned. I was going to schedule another date, but the said they would get it done by 6:30! When I returned to pick it up, Smart had comped the entire bill as an apology! This is very rare for a business to do and was deeply appreciated. Smart has earned my business for their quality and integrity.

Reliable, trust worthy, efficient. We live in Bothell and make the drive to go to this location for…read moreour vehicles because we know the mechanics are honest and provide great service. Recommend to anyone that needs auto repairs and services!!

Excellent service, very reasonable pricing, and open 7 days a week? Good luck getting me to take my…read morecar anywhere else! Both of my headlights went out on a Saturday night and I was able to get my Nissan Versa Note in first thing Sunday morning. The intake experience was quick and easy and they were able to diagnose and fix the issue within 45 minutes. It's also a great location -- lots of bus lines go past and there's a few shops and fast food options nearby if you need to grab a bite or run some errands while you wait.

Jeffs auto repair is so helpful and reassuring, truely the best mechanic shop out, I brought in my…read morecadalic CTS 2005 with a shaking steering whee and came out with what feels like a brand new car i couldn't thank them enough, I didn't feel like I was getting scammed at all, they were very certain with what was wrong and fixed it and they have fair prices. Danny was helping me out the whole way.

Tried to get me to fix a 25 year old vehicle for grands. I…read morehave to say they were very nice on the phone and when I got there the lady was extremely nice. However I did not appreciate being barked at by one of the mechanics about some sort of break situation, some pad thing that he was yelling at I have no idea. I wasn't happy with the quote for all of the work that needed to be done. I actually ended up taking it to another shop that spent about $400 to unwork on the caliper and make sure everything was done. They checked all my brakes and transmission and everything. In his opinion it didn't need that much work for it to be a functional vehicle for the next 6 months. So mixed reviews because I really did like the lady she was so helpful. And I thought that it was going to be a good shop for me to go to. However the cost for me was just too great for the age of the vehicle. So unfortunately I did have to take the vehicle home. I don't know how their work is because I did not get any work there, but they have great reviews for their work. Was just too expensive of a shop for what I needed done. If I had a newer vehicle and I wanted to put the money into it I would definitely go back again The customer service of the lady was wonderful. The mechanic he needs to stay in the back and not talk to people.

Once again, excellent service ! Top-notch technicians, professional office staff, and good value […read morereasonable pricing ].

Friendly, professional, and fair prices. They explain the need for work and are transparent about…read morecosts. Glad I found a local small business that does a great job.

i had issues with my engine misfiring, when i took it here they diagnosed the issue pretty quickly…read more(spark plugs needed replacing plus a couple other things), they were super open about the process and the pricing, and they were very nice the whole time! some highlights: 1) they test drove my car multiple times before i picked it up to double check everything was running smooth, 2) they topped off my gas for free, 3) they discounted me on labor because two of the repairs they had to make were in the same spot in my car, and 4) without charging me for it or even mentioning it, they fixed my glove compartment that didn't close properly! i'm very happy with their service, specifically with taylor and anthony.

I've been going to Lake City Autoworks for years, and always recommend them. They do a topnotch…read morejob, fare pricing, and are always nice.

Took my car in for a 90,000 mile check up. I really appreciate it how this business gave me a…read morebreakdown of costs of parts and labor. They sent me an email with a list of all of the things they found that needed to be addressed. And rated those green, yellow and red, depending on how important the issue needed to be taken care of. It also gave me the option through the email of choosing which item I wanted to have fixed or not. There were a lot of things that needed to be addressed and they did have my car for 2 1/2 days which I was not expecting. But everything seems to be in great working order and my gas mileage has already improved from the spark plugs replacements that were done. I would definitely recommend getting your car serviced here.

DO NOT USE THEM!!!!!!! I would give them zero stars if I could…read more TLDR: Lied to us about a diagnosis and tried scamming us out of $1700 to replace a radiator cap My wifes jeep has been leaking coolant from the radiator, and scheduled with them to get it diagnosed and repaired First thing, is they accepted the jeep and didn't inform my wife that they don't offer radiator repairs, Which is literally what my wife brought the vehicle in for. luckily My wife gave them my number to discuss pickup and costs. Called them later on that day to figure out what was going on. The confirmed there was a leak in the radiator, and it needed to be replaced, and once they were doing that they would check the Waterpump and see if there is an issue there. Cost to replace the radiator is $1700 dollars. I asked them in multiple ways if they can just repair the leak, or weld it - they said they cant weld it because most radiators are made of plastic ( should raised alarm bells here as they said this because mine is aluminum, not an ounce of plastic on it, proving they didn't check my radiator) and just pushed the need to get the repair while they have the vehicle open and ready to work on. I told them that was out of our budget and they tried lowering it to accommodate us- seemed at the time like a nice thing of them to do. I picked it up, paid a little over $200 for the diagnosis and drove it home. I bought a new radiator for $200 and started to take the old one out, and noticed it was bone dry. So I rented a radiator pressure tester kit for free from Autozone (they get 5 stars) and did a 3 minute test on the pressure for the radiator to find the leak- at 2 psi the radiator cap was squirting water and coolant everywhere (mind you, you don't have to take ANYTHING apart to do this test). I went and got a 10 dollar replacement radiator cap, put it on my radiator, and redid the test to try to find the leak.... and it held at 12 psi without dropping, no leaks found. drove the vehicle around and redid the test, no leaks. held its psi. This test I did involved literally doing nothing other than putting a hand pump into the coolant resevoir and pumping..... and I discovered the source of the leak in less than 3 minutes They had the vehicle for an entire day, confirmed on the phone with me that there was a non-repairable crack in the radiator causing the leak, and that it needs to be replaced for $1700, and when i told them that was too much, tried to get me for less money pushing for the repair. NO matter how I think of it from another perspective or angle, there is literally no way an auto shop can, first, accept a car FOR REPAIR, and then after Having it for a day tell us they dont do the repair we brought the car in for in the first place. BUT furthermore, tell us there is a leak in a radiator that is unrepairable and then say it NEEDS to be replaced for 1700. And it took me, a man who is NOT a mechanic, 3 minutes to find out there is in fact zero leaks in the radiator, and the problem is a damaged cap that costs 10 dollars to replace. I see no way those events happen unless they are trying to screw someone over and scam money. DO NOT TRUST THEM!!!!!