Had a difficult time getting the Military Discount even though I served in the Vietnam War! and was…read morein the Military for 21 years. Oil change was done well.

I came in for an oil change and was greeted by Michael. He had a big smile on his face, it's…read morecheerfully asked me what he could do for me. We decided to do an oil change, and later, change my air filter. Both he and his colleague, Tyler, got right to work. They quickly got the work done, answering every question I had along the way, insurance and wisdom. I had some questions about changing my transmission fluid down the road, and both of them looked into what was suggested. Upon finding a discrepancy, they were able to share some comment advice before referring me to my manufacturer's documentation. The overall mood in there was jolly and cordial. Morel pie, both guys seemed concerned with doing a good job, and it was a pleasure getting to go here. This is my new go-to for oil changes, and I suggest you consider it too if you're looking for a solid service.

I keep coming back to Valvoline because they're consistent with their pricing and service. One of…read morethe biggest reasons I go here is that they always have coupons available on their website -- usually $10-$15 off -- which makes it even more affordable. They do a great job, and my car has been running really well thanks to their oil changes. I drive an old-school 2006 Jeep Liberty, and staying on top of maintenance with Valvoline has helped keep it in great shape. Another thing I really appreciate is how many locations they have -- no matter where I am in town, there's usually one nearby. I usually go on Saturdays, and even if there's a bit of a wait, it's never too bad. Plus, the staff always checks in on you while you wait, which I appreciate. Overall, I definitely recommend Valvoline. The service is good, the staff is helpful, and most locations have that easy outdoor pit setup which makes the proces

The people working here are great! Always happy even though sometimes they work in extreme…read moreconditions and get dirty and grimy. This is my go to place for oil changes, the convenience of sitting in your car and relaxing while they do the work, is my kind of oil change!

Rebuilt my front end and discovered i had no grease for the ball joints. Pulled right in told them…read morejust a chassis lube, was done in 5 minutes and no charge, we'll thank you very much.

Came here for an oil change after a bad experience from a neighboring business. Could not be…read morehappier . Ryan the owner was manning the shop and was super friendly and quick and efficient . Will definitely be getting my oil changed here from now on and recommending to family and friends!

I stopped in to see if this establishment had a special tool to remove a stripped oil plug on my…read moreSUV and they did. Not only that but they could do the oil change right away. Wayne took all my info and said they should have it done in about 30 min. I returned and the car was just about ready. Patrick pulled it up to the office door...I paid the bill which was $5 less than a quote from a local shop which included the labor to remove the stripped bolt that the other place couldn't do. Upon getting in my car there was a cold bottle of water. Great service...I will be returning with my other car. Always support local businesses. Thank you!

They bullied my wife into overpaying. At appointment sales rep pressured my wife into selecting oil…read morewhile she was struggling to pull up her Groupon. She said she believed it to be full synthetic so they got to work. When she was able to pull up she stated it was standard oil but they were already working on it. The sales rep solution was to redeem two standard oil changed ($60 purchase price) plus $25 cash to pay for an oil change that Groupon sells for $50. This company showed very poor integrity to my wife and took advantage of a vulnerable woman in an uncomfortable situation. We will not be going back.

Great service! Quick & efficient repairs! Diagnosed and repaired. Ready the next day!read more

Reviewed after I bought a used car and immediately needed to have some work done. Now, after a few…read moremonths, I wanted to drive to Seattle. It was time for a full tuneup. They made clear exactly what they would do and how much it would cost. I then waited weeks until after the trip to review. The car worked flawlessly on the trip. I don't usually drive 500 miles per year and drove 600 in a week. I'm very pleased.

Lloyd's automotive is a scam. I went to get my shots replaced, $3500, never felt a difference, then…read moreI went to my trusted mechanic and they said someone welded out a part on this top plate! Lloyd's you guys are scammers! I will never recommend you.

If you're looking for an untrusted mechanic, look no further than Lloyds Automotive on the south…read morehill. In December we had them replace my daughter's brakes. A comprehensive replacement. They're squeaking already (presumably dust), so we took it back in to be looked at. They suggested a $2200 censor replacement on her 2019 car. A censor change that no "lights" are indicating. They claimed the squeak was coming from some all wheel drive alignment in the back, when the squeak is clearly in the front and only when braking. Luckily, they also suggested a few other fixes for her that confirmed our suspicions. The mechanics suggestions for IMMEDIATE REPAIRS: Tires...just replaced in March Windshield wipers...replaced last week And the icing on the cake... An oil change ...Just done YESTERDAY

Not only did they not properly do the oil change as I immediately saw an oil maintenance required…read morenotification AFTER I got the car back from them, because they are clearly too incompetent to know how to reset the reminder in my car, but they also managed to damaged my wheel lock key. See the photo. Also, after my service was done, they told me after their driver gets back they still wouldn't be able to come pick me up (I live 2 minutes away) because they had to go get someone else. They were unwilling to take a 2 minute detour for a customer whose service was completed because their other customer mattered more I guess. And so I just walked there to pick up my car and I noticed that when the driver did get back, he didn't go anywhere for over 20 minutes, so I guess they just didn't want a brown guy sitting in their car. I went to them to give them an opportunity to take accountability and apologize for damaging my property, but they were incredibly rude and disrespectful to me even though I was willing to move on had they taken accountability and apologized for the property damage they caused. However, they lack the integrity and honesty to do just that and so I feel it is important to let everyone in my community know just what kind of disrespectful and dishonest people these guys are. Oh and their prices are just scams, there's much better service for more affordable prices in the valley, but that's irrelevant to my dissatisfaction.

I dropped my Toyota 4 runner off to check on an inoperable turn Signal. shop charged a $92…read moreinspection fee, says I needed a new lamp assembly $638 and $185 labor to r/r. I declined paid the inspection fee and for other work performed and left. I pulled my rear light assembly and discover just a $10 electrical socket was the problem and had been broken where a bulb was replaced. the only access was through a 3X5 hole and the only thing visible was the broken part not sitting in the socket correctly. to remove, replace took 10 minutes. I will never refer this shop to anyone. I paid for an inspection that was Never done. it was easier for this shop to tell me I needed to spend a $1000 on something I didn't need so they could profit from it. I hope that by sharing my story this will help others from having a negative experience with Christian Brothers of Liberty Lake Wa. I called management and asked for a full labor refund and was told I was holding them hostage. The only party in this dispute who did not perform was Christian Brothers and they played the victim

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia…read moreBorregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs!

I very confused about my appointment here. I didn't receive a call back and this is disturbing. I…read moredon't value this company as much as some people. And I didn't get the services that I requested. Maybe next time I will go to another Tire-Rama. I do value these services, but this particular location could do better didn't receive the services I requested.