This store deserves nothing but a 5 star review. Jerry and his team always take great care of me. They referred me to another store in Tucson to get my transmission lines replaced in my truck because they no longer did those services in their store. I went to the other location and I was taken care of promptly and professionally. Love Jiffy Lube and they will continue to get my business. Jerry, thank you again for everything and I will see you in about another month for my oil change!! read more

Chris, the new AGM was kind and courteous from the time we pulled up until the time we left. Our oil change only took about 10 minutes. Great service! Highly Recommend using this location. I will be back. read more

Jose was very friendly. I was in and out before I could sit down. Quick wonderful service. I'll keep returning

The first time I went to this Jiffy Lube in the summer of 2013 I was not at all satisfied with the customer service, however my most recent visit this august was great. All the workers were extremely polite and explained to me what was happening with my vehicle. Will definitely be coming back. read more

I have been taking all my vehicles to Jiffy Lube for years. I currently have for vehicles in our family, I have always taken them to Jiffy Lube, and today that has all ended thanks to Seth m. The acting manager on duty at this location. When I pulled up I specifically asked for all the floors to be vacuumed thoroughly and the garbage to be removed, as it states they will further signature service. And also States the clean exterior windows, it doesn't say how many, it says they will clean them. The oil change took longer than expected about 35 minutes, I then asked Seth when I pulled away is everything done as I requested, he assured me everything was and on my way I went. I pulled around the block only to find that my windshield or exterior windows were not washed, and none of my floors were vacuumed nor was any of the garbage removed. I was not happy, I went back pulled up, Seth came over to the car and I was irritated and said you didn't do any of the stuff you said you were going to do my windshield solvent isn't topped off, the carpets aren't vacuumed, the exterior windows are not washed. He didn't ask me to pop the hood show me that he did indeed top off the windshield solvent so obviously there's a problem with my sprayer on my car, however he said all floors were vacuum sitting right there in front of me and I said oh, they were, okay open that door right there and take a look at the floor tell me what you think. Of course I said this a little sarcastically but he looked and said, yeah those weren't vacuumed. He proceeded to vacuum myself empty out all the garbage on the floor that he had already told me he removed, that money was done with that I asked about the Windows being cleaned, he made some snarky remark about, Sir we're not a car wash and oil change facility. I said well that's funny because your signature oil change says that you do that. I was at the end of my patients I said come on let's go read your sign. We walked inside to the waiting room where three people were waiting for their vehicles pointing at the sign, he said it says exterior windows, I said you didn't even do those either. So here's the great cap off of the day, AZ were walking back out to my vehicle he goes very briskly out to drag me out and says sir I need to ask you to leave the building right now because you're being a disturbance to my customers and I otherwise I will call the police on you. I'm like what??? I'm a disturbance because you don't do your job correctly??? I started laughing and then I raise my voice I said I dare you to call the police for you not doing your job correctly because I own your job. He continued with idle threats and I said please call them please call the police so they can come over here and witness the most idiotic person I've ever met in my life. Long story short I'm never going to return to a Jiffy Lube until Seth M. Is fired and, after my conversations with his Superior managers, I'm pretty sure that's going to happen. If you're in the customer service industry, learn customer service. Do what you say you did and if you didn't, apologize profusely and correct the situation! Seth you're a brainless idiot asshole and I'm sorry I had the displeasure of ever interacting with you, I hope you crawl into the hole you came from and never returned to the customer service industry. Good riddance read more

Jiffy Lube - Auto Repair Near Me - Tucson, Arizona

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Was very pleased with my and our 2002 Tahoe's first visit here today. I'd driven it cross-country in August, changed the oil then, put on another 3000 miles since and am closing in on 100,000. GM Joseph Lujam was quite personable, professional and amenable to helping me keep the work within our budget. We reviewed mfr suggested 100k work; with Joseph's advice, we did a fair chunk of it today for $173, all of which was satisfactorily explained to me. At 10:00 am on a weekday, there was a steady stream of regular customers--very good sign!--and my wait was quite reasonable and as projected. Will definitely return. Highly recommended. read more

Had a fast and smooth visit without being hassled! The staff is friendly and they had a clean waiting room.

As always, great customer service! Always friendly and fast! Thanks Eddie! Ill be back for the next change!

Very quick and they do what seems to be a more complete check than other Jiffy Lubes. Eddie is very polite and kept his word. I'll keep using this spot, especially when I'm in a hurry. No trouble recommending this one read more

I pulled in with a recently purchased 2006 Highlander Memorial day Weekend 2014, for a transmission fluid change. The fluid was so dirty, these boys drained the fluid a second time and refilled it free of charge. I've rarely seen a group men so on their game as these guys. A break light was out, they checked and fixed - said the bulb had just worked itself loose. Super helpful, super knowledgeable, and super professional. The Team Leader is a good and trustworthy man. Thank You - You Guys Rock read more

Never had a problem here. Good customer service. Friendly people. Make you feel very comfortable. Thanks again guys!

I had a cool experience with this Jiffy Lube. I'll have to say it's the best one I've been to. The workers there were very friendly and also knowledgeable. I like how the whole team got along, communicated with each other. Jr was very helpful explaining the recommendations that was needed for my 03 Ford. read more

This is the 2nd time I have been to this Jiffy Lube and I am extremely impressed. As a woman it is hard to find any type of auto mechanic that will not treat you like a complete idiot. The manager and check out clerk that assisted me were very helpful and friendly. I purchased the basic oil change package and their was no rude pressure to do anything more. I declined a new filter and again no rude comments or degrading remarks on my decision. I hope they continue to give this kind of service so I can continue to give them my business. I will be sure to spread the word to friends and family. Thanks Jiffy Lube staff for making my experience easy and stress free. :-) read more

Feranado was very helpful and I feel honest. I am a single woman and I greatly feel honestie is the best service . And have and will be a loyal customer read more

Fernando was super awesome and helpful! Great employees at this location! I'll definitely come back and will recommend it to all my friends!

I have been coming to this Jiffy Lube for over 13 years. Each and every time, I am greeted and taken care of. My cars are well taken care of and they go the extra mile to provide recommendations for next service and the vehicle service schedule. Fernando and team provided great service, very friendly. read more

Let me just say that I was afraid to go get an oil change. A simple oil change. I was screwed over last time by Pep Boys and they gave me a run for my money. I wasn't respected and they took advantage of my time. I got to Jiffy Lube and was preparing myself to say I just need an oil change so don't talk to me when I looked out my window Matt was standing there with a smile. I got out and he immediately took me inside and was polite! I was so surprised that any place could be that nice and the men knew it. They explained what was going on while Matt took my car into the service area. Frank, the GM, talked me through everything that was going on with my car. It was a lot of information BUT he insisted that there was no pressure to do anything. It was my decision and he even let me know what I could wait on and what I might consider looking at changing. I expected it to take a while but it took 15 minutes instead of the 10 Frank told me and he was disappointed. Imagine that? Pep Boys thought nothing of taking 4 hours of my day and Frank at Jiffy Lube was sorry to waste 5 minutes. I was so well taken care of I can't even say how much I appreciate it. As soon as everything was done, Matt was waiting outside with my door open and car started. I have never felt like such a valued customer. Honestly, thank you so much! Yes, I paid a little more for the service and Frank gave me every discount he could. I have to say it was some of the best money I've ever spent. Worth every penny. Thank you, Frank. Thank you, Matt. I'm not afraid to go into an auto shop any more. read more

The people working were professional however they were very understaffed and the service I received took nearly two hours. The waiting area was also crowded and lacked air conditioning which I found unacceptable in 105 degree weather. read more

Where do I start? I normally go to jiffy lube with all my vehicles and have been going for years. But this visit will definitely change that. I just purchased a used vehicle and it was leaking from the oil filter. So on Sunday I decided to take it to jiffy lube because I trust them there. I live in vail it is a 30 minute drive. So I told Manuel G. that there was oil leaking from the filter and an oil change was just done 3 days ago. He said I will check it out. I was in the waiting room for a while and then Adil M. came out and said you have the wrong transfer case oil in the vehicle, battery is bad, you need to do a coolant flush and we had to do an oil change because your oil filter was loose. So instead of just tighten the oil filter he charged me for a full oil change. He was just trying to make a sale because I took my vehicle to Toyota and they tested the oil in the transfer case, the battery and radiator coolant and everything was good. Then a couple days later I had to take my car back to jiffy lube because it was leaking oil and another guy said that it was leaking oil due to the fact that the last person at jiffy lube did not take off the oil pan to change the oil filter properly because they decided to be lazy. I will never go back to jiffy lube again and will tell everyone I know to watch out for jiffy lube. I feel like I got ripped off and I hope this never happens to anyone else. It definitely makes jiffy lube look bad. read more

The team of guys here work really hard to get the job done in this blistering heat! They made me feel comfortable even as a woman coming here and didn't pressure me into unnecessary services for my car. Thanks Manuel and team! read more

What a rip off went in for an oil change they charge $94 for a supreme oil change what's supreme about it nothing except all they do is upsell filters and windshield wipers I'll never go there again. And if you say no thanks they say yes you need that no no no never again read more

Had my oil changed yesterday and what a nice experience as usual there. Didn't wait long, was apprised of how long it would be between cars ahead of me, and was not having to deal with someone trying to sell me services that were not necessary. It was a pleasure to go in and get it done with no hassles. Thank you. Lois read more

Tasha and Ron were fantastic! Service was great and they communicated everything to me. When service was taking a little bit longer they let me know and went above and beyond to make up for it. Very professional, welcoming, and great communication. I will definitely be getting my car serviced here again. Much appreciated, thanks! read more

I went here 3 times in a row to change my oil and every single time they found "something" that my car "needed" to get done ASAP. One of these things was the air filter, which was only two weeks old. When I told the guy at the counter that it was brand new, he told me that whoever had changed it must have given me an old one and charged for a new one. Funny, because I bought the new filter at auto zone and my father installed it. After telling him this he said, "ok suit yourself." The next time I was there they urged me to change my serpentine belt for "only" $80. I told them, thanks for letting me know it needs to be changed. Went to pepboys, bought a new one for $12 and had it installed in less than 5 minutes for free by my awesome brother who also showed me how to do it in the future. Jiffy lube wanted $68 for taking less than minutes to install it. Ridiculous! The last time I was there, they urged me to switch out my filter AGAIN, I told them to show it to me, shook the leaves and dirt out and said, "there you go, all better." Filter is still in almost brand new condition at this time. The guy at the counter did not seem happy at all and started muttering some comments under his breath as he walked away. read more

Very rude!! They not seem happy I was only getting the value oil change.. Why have banners advertising if there gonna give you a hard time about it.. Definitely not coming back read more

Had my oil change I was told that I needed coolant it would only be $4 in change what they didn't tell me what they charged a recycling fee for adding water called corporate they never called back or did anything about it beware of extra charges read more

Never again. They have a sign outside showing a price of $21.99 for an Oil Change. They charged me $29.00 for a so called Signature Oil Change without even asking. I talked to the manager by the name of Nick. What a mistake. He was the rudest person you can imagine telling me that I was hostile towards him from the moment I arrived. Ridiculous. After his tirade I told him that he should work on his customer service skills as I am paying his salary and should be treated appropriately. He just asked me to leave his property. This guy should be fired immediately. Also, they wanted to sell me an Air Filter which I had just replaced a few months earlier. After complaining about their sales tactic I was told that Honda recommends a change every 9000 miles. A blatant lie according to my maintenance schedule it is every 30000 miles. I would say this property should be avoided (maybe Jiffy Lube in general) at all cost it is a total rip off. read more

Seth and his crew gave amazing customer service and had my oil changed in 10 minutes!!! If you are looking for a friendly place to get your oil changed I highly recommend this place!! I definitely will be back and let all my friends and family know!! read more

Frank Maldonado was great! Friendly, helpful, professional, and quick. I would recommend this location to everyone!

The gentleman that helped me today gave outstanding service. Very attentive and went above and beyond trying to find a cabin filter I had purchased and of course lost before coming today. He communicated with customers and staff with such an upbeat attitude it really was a nice and speedy experience. read more

Always bring my car here , reliable service , great manager . Trust they will do a good job .Only once took my car to Jiffy Lube on Tanque Verde and Grant horrible experience . So always go to the shop on Broadway and Prudence for great job see Wes he knows how to take care of his customers read more

Just went in for an oil change on my 2004 Volvo. Tasha, the new GM at this location, was incredible. She knew I needed to be out quickly and got my car done just as she promised. She was professional, curtious, friendly and very service oriented. Would definitely recommend this location. Thank you, Tasha!! read more

Took me right away. Got my oil changed and had my windshield wipers changed. In and out in about 10 minutes

Interesting that my concerns were not important enough to warrant the phone call as promised from the person above the manager (it has been 4 days and no one has called) but seeing that I made my experience public on Yelp, there is a suddenly a comment telling me to call them. Case in point: it's not about the customer at Jiffy Lube, it's all about self-interest. read more