I went to the Jiffy Lube at McGee and Oracle, Oro Valley, AZ. What a great experience! Everybody was very nice, respectful, and professional! I reaply enjoyed the experience! I will return every 5000 miles! Love that Penzoil is their oil of choice! Highly recommend this location! They answered all my questions and gave me an excellent recap of the services performed that day. read more

All good. Decent. Ok. No issues. Oil change. Customer service. In and out. Return service.

I've been coming to this location for several years, and I'm always satisfied. The professionalism The honesty and the courtesy keeps me coming back. There is no high pressure sales to replace air filters, etc. They make recommendations, and they give me an estimate and send me on my way. I appreciate that. read more

Top notch. They do a really good job. Very pleased They even helped me with my air filter. They got me in and got me out fast. Will recommend. read more

I was able to pop into the location for an oil change without an appointment. The employees were super helpful in walking me through all the steps. The lobby was cool and clean which I loved. They showed me my cabin filter and suggested I replaced it and I accepted that and they did the work of replacing that as well. The cost was about the same as most places but the customer service is worth it. Overall all the employees were fantastic! Thank you! read more

Dented my oil pan, created oil leak, cross treaded oil plug and would not admit liability. Cost $1085 in repairs. I contacted the email address recommended below. No response. The Jiffy Lube on N. Oracle employee's are dishonest and incompetent. I suspect they wrote all good reviews on Yelp. read more

Jiffy Lube - Oil Change Stations Near Me - Tucson, Arizona

Great service and fast. Kendra was wonderful. Clean waiting room. Great place to take your vehicles for service. Highly recommended

Kendra and her crew were super nice and efficient! She worked it out so that I got a coupon for my first oil change on my f150! Ford dealer was "unavailable" for weeks for a dang oil change! What in the world! Pulled up to Jiffy Lube and was greeted right away! Sorry I didn't catch the name of the man that greeted me! But he was very kind nevertheless. While inside, Kendra explained my options for oil very well. I went with the full synthetic. They topped my fluids and made sure my baby was ready to go! It was a busy Saturday but still great customer service and a pleasant experience. Thank you guys! Great team! read more

Fast friendly service. The price was fully explained prior to the work being done. They accepted my coupon without issue. I drove to San Diego and back since the oil change and the car ran great without issues. I would have given 5 stars, but $142 for an oil change is expensive. Back home in Chicagoland I pay around $85 for similar service. read more

What a fantastic operation. From the moment we arrived, a young gentleman held the office door open for us with a pleasant greeting. Here's a Pro tip: Since we submitted an ONLINE QUOTE REQUEST IN ADVANCE, the technician already knew that we had opted for a "Full-synthetic" service in lieu of their other options (Synthetic blend, High mileage oil or Conventional [petroleum-based] oil). We had the option of waiting in the customer lounge, waiting in the car, or shopping nearby, but the entire process was only 25 minutes and truly a breeze. The icing on the cake was meeting Evian about 10 minutes before the car was ready. She was pleasant, professional, cheerful and all smiles. She reviewed the charges and asked if we had any coupon discounts or if we had any questions or concerns regarding the work performed. Talk about the face of the franchise! Thanks Evian! You and your team have earned our business without hesitation, and we look forward to seeing you next time. read more

While the intake staff was friendly and professional, the service was extremely slow. I must have been there almost 2 hours for a basic oil change. Nothing "jiffy" about it. read more

Jiffy Lube on Oracle stripped the threads on the oil plug then dented my oil pan from over tightening the stripped oil plug and created an oil leak. Jiffy Lube did not respond to my try to connect as they instructed on the post below. read more

Finally! A place that is truthful, a great value and great customer service! The dealer said my air filter needed to be replaced, they showed me my filter and said it can probably go another two oil changes. I got right in and out and had no wait! I will definitely bring back my car and my husband's car as well! I live 45 minutes aways and it says a lot if I would drive that distance for great customer service! Thanks Robert, Favian, Hunter and James! read more

This is a review of Jiffy Lube shop in Tucson, AZ, Shop #1839, July 29, 2024: I went in for an Oil Change and filter on my 2017 Toy-Tacoma, double cab. Right off the bat, the service crew drove my truck into the service pit, dropping the driver side front tire off the drivable surface. I wasn't informed of the accident, and discovered what had happened when I looked into the bay and saw my truck stuck, off-camber in the pit. 45 minutes later the crew had jacked the front end up to extract the wheel-tire. During the work, a jack was misplaced under the "nerf" step tube trying to raise the front wheel out of the pit. This jack-position snapped off the welded step outside of the driver door. The good news is this shop COMPLETED the oil change, and noted the accident on my shop receipt. 2 weeks later, I still have not been contacted by the business owner. I cannot get a name or contact phone # from the shop crew, service manager. All I want is to be made whole. A new "nerf" step tube, repair of the damaged rim and SOME word from the shop owner on how my truck can be fixed. Hopefully in a short timeframe, not months! I will not go back to this shop in the future, and I am not a satisfied customer (even though this shop did complete the service at no charge). My review is 2-1.5 stars/rating. Ken McMullen, Oro Valley, AZ. read more

Excellent service, we're very informative and quick to get everything done. No pressure whatsoever for any of the work and very straightforward. Excellent value, superior staff, and great quality service! read more

While the staff were courteous, they didn't instill much confidence in me regarding their service. They didn't have the right kind of oil for my Honda Civic (0W-20) which I would think is a pretty common oil, so they put in the next best thing. Then after the oil change, my car would not start. They checked the battery and said it was dead and offered to replace it. I thought it quite suspicious that it would die suddenly after an oil change and denied their offer. After they jumped my car, I had no problems with it starting and stopping several times later that day. While I can't prove it, I do believe they were trying to sell me a battery I didn't need. read more

They've been our favorite auto shop for years. Kind, quick, efficient, and so fast! We were in and out in less than 20 minutes. We love this place! read more

Has anyone noticed there are minimal recent reviews. One of the slowest "jiffy" places I have visited. Not enough employees or poor scheduling of staff? The staff that were there are friendly and cordial just not enough of them. Our visit occurred while the "person who signs the check" was visiting. (Overheard other employees commented about his visit.). Whether he noticed the delays is uncertain. But I don't think that I am alone in thinking a place called Jiffy Lube shouldn't take 45 minutes for a basic oil change to be pulled in and then to be told they don't have the filter in stock...or at least mention the wait times when the initial greeting occurs when entering the parking lot. So a wasted hour there. Stay away until they get their shit together read more

If you want great service, fast service and a knowledgeable staff you have to come to this Jiffy Lube! I also love how they go above and beyond for the small things like washing your windows, vacuuming and having fresh coffee. Plus a clean bathroom is always a plus! Thanks as always! read more

Jiffy Lube - Love how Jiffy Lube Supports MDA! - Oil Change Stations Near Me - Tucson, Arizona

I am still not sure what all took place today, but I know I was concerned enough to tell them....never mind. When I arrived, the person who greeted me and took my request was GREAT! I was feeling good about the visit! I went into the waiting room and sat down......and.... (This is when it got weird). I watched the guy behind the counter go in and out of the door at least 6 times, and then I heard the lady sitting next me, who was called up to the counter..... say "yeah, that's not my information...I have a different jeep". OK.....mistakes happen. Then some one came in from the work area and talked about vin numbers being not accurate...and ANOTHER person was involved....(different jeep). The second lady approached the front counter....and she had been there an hour...for an oil change. (as people were trying to sort out the mixed up information on the two DIFFERENT COLORED jeeps)...I asked several people in the waiting area how long they had been there. I heard 45 minutes to an hour from 3 people... It was at that point I told the very nice man who checked me in....I was out. If it was this difficult to check in the correct vehicle...my confidence at the oil change being done correctly....is nil. I backed my car out.....(and they did not even close my hood..... they asked me to pop). Believe me...I have NEVER left a business like this.....yes...it was that ridiculous. I will not go back to this location...ever. read more

This place always has my filter in stock. They are fast, friendly, and knowledgeable. They do try to upsell me, but because I have a Euro car, I explain to them I prefer taking it to a specialty dealer for major work. For an oil change, they are exactly what I need! read more

Prior to Covid, I've been to the jiffy lube on Ina a few times for an oil change. Nothing extraordinary. It was always get the oil change, pay, and leave. Today I went to this location and I was SO impressed. It literally felt like I was at the doctor for my car. I had a young lady help with the oil change service. I was able to stay in my vehicle and they checked EVERYTHING for my car including the headlights!! They performed the battery test, coolant levels, checked the wiper blades, trans fluid, etc etc etc in front of me and gave me the direct report back.. I know shops always give the paperwork saying "they checked" but to see the amount of time and work and attention they put in to service my vehicle was awesome. It was also super neat because two of the associates there where women who were servicing my vehicle! I loved seeing that and they both did amazing! This is definitely my new place to go to for my vehicles. It was such a positive experience and I was so impressed with the service and honest feedback about my car. This location ROCKS!!!!! read more

This location is amazing! Even though they were busy and my car took a while to get serviced, I was treated with respect and professionalism which sometimes feels like a rarity in the car maintenance industry. Whoever is this teams manager deserves a raise. 10/10 Definitely will come back. read more

Jiffy Lube - them cleaning the windows as I'm getting an oil change!!! - Oil Change Stations Near Me - Tucson, Arizona

Hands down the best customer service! They're super friendly and informative as well! I highly recommend stopping by here with any of your car needs! read more

Excellent service! Stephanie helped me out a lot and Sam explained everything to me in detail what's wrong with my car. Awesome people

Ronnie and Bradley were super awesome with the process! Their customer service skills are amazing!

They way over charge for lots of extra services, such as cabin air filter, etc. They recommended I top off my coolant, for a fee, said it was pretty low. I checked it the day before - it was perfect, and still was. I complained to them, through their own survey, but no one ever got back to me. I will never use them again read more

I always come here for oil changes, tire rotations, etc. The workers are always friendly and I have never had to wait longer than 30 minutes (usually I get more services than just oil changes). I don't have a lot of knowledge about what services need to be sone on my car, but they never push me to get extra work done. read more

Came in last minute needing an oil change before heading out of town, and Brandon was so helpful in getting me taken care of quickly and with a cheerful demeanor! It definitely made my stressful morning a little less stressful! Jiffy Lube will be my go to for car maintenance from now on. Thank you, Brandon! read more

Lots of employees standing around talking while I waited. Took over 90 minutes with only two cars ahead of me. For $125+ oil change I'll find someplace else to go. read more

Went in October to get an oil change. While waiting two other customers arrived, one to complain about being overcharged and the other with a car that was now leaking oil. As they were finishing the manager asked me if I wanted to leave a "5 star " review so I could get a discount. I let him know I didn't have a phone with me and accordingly I was not given a discount because of it. The next day there was a puddle of oil under the car at home and assuming this was from the excess on the skid plate I took it to the car wash to clean it off. The puddle appeared the next two days and I took it back to Jiffy Lube Oro Valley to be checked. After arriving and being checked they said they had forgotten to tighten something and they were so sorry. Two days later still leaking, brought it back and they realized "someone" had cross threaded the oil filter and they were so sorry next oil change is on us! Today (March 02,2021) I went in to redeem there written "free" oil change. After getting there and waiting for them to finish sweeping they decided to begin the oil change. I showed them the written warrantee and was told anyone could have written this and they would recognize only a $15 discount coupon. The employees are courteous and well meaning but unfortunately the store is mismanaged. Trying to get "5 star" reviews if you do it while waiting and saying they'll make good on leaking cars and overcharged oil changes. Being new to town I hate to go to the Toyota dealer but will now avoid and let others know to avoid Jiffy Lube Oro Valley at all costs. read more

Brandon (I think that's his name) really hooked it up and treated us right, we will definitely come back. We are from out of state and had a coupon (which was also out of state) and even though he couldn't honor that coupon due to it being invalid in Arizona, he was still able to give us some sort of discount, which really helped out. read more

The service was fast and great. However I needed an cabin air filter--it was very dirty. When I agreed he looked it up on the computer, which was turned so I could see it. It showed a price of $65 for that part. I reluctantly agreed because my husband had just been diagnosed with a bunch of allergies. At home I did what I should have done there--looked it up online; the cost runs between $8 and $25. So I got ripped off big time. I won't go back there. read more

If people come in and pay their price, Lord help them!! $89.99 for a synthetic oil change and I can get the oil/filter at AutoZone for approximately $34 and change it myself for free. Now I don't mind paying $20 bucks for labor and the oil used is often recycled for diesel, so there's minimal waste. A complete ripoff!!! Come see me, I'll change your oil for far less and use something better than Pennzoil. read more

Manager Miguel and his crew are fantastic to work with they did a great job very courteous and quick on their service.

Got my oil changed quickly and the price was better than other places I'd checked. I appreciated the fact that I was able to drive right in and did not have to wait for more than 15 minutes or so. read more

Excellent service! Thank you Jiffy Lube for having people like Brandon to help my grandmother! Brandon you rock!!!!!

The workers here are always so friendly. I get my service done and get out of there very quickly. All in all it gets my car taken care of painlessly. read more

This jiffy lube has great customer service. Brandon was excellent!!!!! he took care of the problem for my oil change. It took sometime to fix but I was informed of that prior to them starting the work. They kept me in the loop of what was going on several times and I appreciated that. Shanna was very helpful and explained everything to me the day before.The whole team there is just great. I will be going back for my oil changes to that location ONLY. I had a bad experience at the one in Tucson. read more

Came in this morning to have my oil change customer service was great very courteous and knowledgeable.