Went in to get an oil change on my Kia optima! All the guys were great! Love coming to this Jiffy Lube!

Needed an oil change and looked up this store and seen the reviews. Wanted to see for myself since other customers said it was great. I have to say that the manager was beyond exceptional and would recommend him and this shop to anyone. I came in and Ernesto and his team were informative and fast in all the services that were performed. Prices are good and better than the dealer. Defined coming back here and recommending to friends and family. read more

Got an oil change and they were attentive and quick with their service. They checked my engine and wiped my windshields without question. Overall good experience read more

Took my car here today and it was $115 for an oil change. $115! That's ridiculous. That's $40 more than earlier this year when I changed it. It was $50 just for the 15 minutes of labor it took. I wish I just walked away and didn't pay, but I needed it changed. The people are nice there, but I think im going to just go elsewhere. I get prices have gone up but man they just over charge. read more

This has always been my favorite jiffy lube, it's been a while ! Jose and his team are excellent at customer service! 10/10 Marvin was very helpful! This team works quick! The service was 100% on point! Come get your oil change or any service needs at THIS JIFFY LUBE! Prices are the best I've seen! Thank you guys! Jose you run a smooth shift!! Excellent leadership as well!!! read more

I went for an oil change on Sat 9/14/24 and instantly was told my tires needed rotating by the gal that came up to speak to me. My tires were rotated 2 months ago when I replaced 2 of them. Next I was told my air filter needed replacing which was done 3 weeks ago. Very disappointing to be hustled because the next 2 items they recommended didn't ring valid based on the 2 I had recently done and was told were needed. The actual oil change was smooth and efficient. They didn't ask me which oil I wanted (full synthetic) but I caught the guy myself and made sure he knew. The following day I was on the freeway and all of a sudden could hear a very loud noise and something flopping on the ground so I pulled off the freeway to check and the cover that goes below the engine was hanging on by only 1 clip...........the rest had come off or never been fastened after the oil change. I had to remove the remaining clip and remove the cover so I could take it to my mechanic to put back on. Very sloppy and disappointing. Maybe if they weren't under such pressure to upsell you on services you may not need they would pay more attention to the job you came in for..........I won't be back. read more

Got my oil change done here today in under 30 min! Worked with a guy named Effrain who was super kind and helpful. I'll be back here for my next oil change! read more

I want to extend my thanks to the staff at Jiffy Lube in Upland for their quick and efficient service. The brake pad replacement on my KIA was completed in under 30 minutes from the estimate to handing the keys back to me. I am very impressed with the quality and speed of the service! read more

Best jiffy lube hands down. Their attention to detail and kindness makes them stand out from other places. I trust them with my car wholeheartedly and will be back for an oil change. ILSE handled the customer service and billing side of things. She runs a tight ship. She's a wonderful person. I didn't get to see the mechanics working under the car but thank you guys for all you do! Services requested: CVT fluid exchange Price: Affordable compared to nearby shops Customer service: 10/10 Wait: Minimal, they got through cars pretty fast read more

my oil change and tire rotation was quick and efficiently done by this team here. Price is not an issue

Great service!! Came here on an early morning and Ernesto, Mike and Stone were amazingly friendly. I highly recommend this Jiffy Lube to everyone in the neighborhood. read more

I get that prices are up on everything, but today my quoted price was nearly double from my last visit, with the excuse that Shell Rotella now has a new $30.00 up charge. I have always paid +/- $80.00 in the past and today's estimate was $149.00. For a $30.00 up charge plus the extra $40.00 I Will take my family's business elsewhere. Maybe I should have gone in with a dirty truck ?? For the record I have use this Jiffy Lube location for 10 plus years, for all 3 of the family vehicles. read more

Visited this location in the past and the service was great. Unfortunately, I recently visited this location and was greeted by Aaron. He was undoubtedly impertinent, curt, and gave the impression he didn't feel like working. He advised this location, and Jiffy Lube in general, no longer service BMW vehicles. If you have a BMW go to Valvoline Instant Oil Change or Brake Masters, as they're able to service BMW. read more

Super fast and professional. Very helpful and friendly. My go to for oil change. Been coming here for years read more

Very fast service great customer support team really appreciate everything will definitely be coming back

I went in at 8:20 am and got out at 8:34 am. Really quick service. The best part is the customer service. I forgot to look up for the coupon but they added the $20 discount on my bill anyway. Thanks for looking out for the little guys. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Upland, California

Knowledgable and helpful people at this location. I got recommended the mechanic Mike, but honestly, everyone was helpful, kind, and knowledgeable at this location. Needed brakepads, rotors, ac, oil, and fuel filter replaced and it all got replaced with great care and in quick time. Even got recommended where to get my new radio and subwoofer by a place nearby as well. Highly recommend this Jiffylube, they care about their job and customers! read more

No waiting, I asked for my car to be fully serviced. Lightbulb and Air filter were fairly priced. No hassles, convenient with fast service. I would gladly come again. read more

Jiffy Lube Oil Change - 15 minute service. - Auto Repair Near Me - Upland, California

The team was so great and super quick with my oil change. Jason was amazing and super friendly! I replay appreciate their suggestions for my car while not being pushy. read more

Everyone was super friendly, fun, and made getting an oil change less of a chore! They were efficient and got my car right quickly but without rushing! read more

I came in to jiffy lube on foothill in upland to service my vehicle and a guy named Ernesto was very rude and disrespectful towards me he spoke to me like I was stupid and just presented himself very poorly I hope the management at jiffy lube can handle this situation read more

I stopped in to get a quick oil change. Cassandra and her team were pleasant and knowledgeable. Their customer service was excellent.

This place is just awkward!!! Like zombies working here very unprofessional!!! Didn't check my lights , signals , high low beams didn't check my tire pressure!!!! I just felt weird being there!!!! They didn't give me any feedback on what fluids were low or what they did !! Not going to jiffy lube anymore read more

I was looking around for my Lyft inspection service and I called a few places firestone didn't have any paperwork and only by appointment, just car take hours and I called Jeffy lube and it was done in 10 minutes. Very respectful, fast responsive friendly, amazing service highly recommend the guy Sierra Myron was amazing.. read more

This goes to the tech who saw the guy in front of me trying to cut the line stopped him and serviced my car first. Top quality service right there! read more

This is my go to place for my car's oil change. They take care of my car with friendly staff and good service. I come early so there's no waiting lines. So I'm in and out fast. read more

Fist thing in the morning, one of two cars. Plenty of employees hanging out. Informed and showed the representative that I had a coupon and was told, "we don't need that, we got you taken care of"... Then I had to pay full price, which Wouldn't happen at other places I've been. Service took more than twice the time as it has other shops such as Valvoline. Other than that everyone was very friendly and I enjoyed the experience but took much longer than expected almost an hour, then the bill was higher than it was supposed to be, got zero feedback on my vehicle such as tire pressure, air filter status, cabin filter, etc. etc. This combined with my last previous bad experience at a Jiffy Lube, will ensure not only do I go elsewhere, and I'll ensure others do too. I guess I am just used to a different level of service but I was in a pinch and I thought I'd give them a second chance. Id rather pay the same price or a few $ more for quality and thorough service for my vehicle. read more

Don't go there . I were charged for oil changed $89.99 AND LABOUT COST $29.05. Total $106.78 . they gave me $25 off invoice . I phoned few jiffy lube locations & they all confirmed oil change including labor cost They are not honest . Make sure check with the price before using their service !!! read more

Jason and his crew are very helpful. They explained everything very well regarding all the services I requested. The quality of the services is top notch and very timely. I definitely recommend to come this location in Redlands. read more

I got my 4 sparkplugs and engine oil replaced. Check engine on the dashboard disappeared. They cannot fix my tire Warning in dashboard. I was advised to go to american tire center. It got fixed. I would nt mind if they fixed my tire too for the same price. Replacing Sparkplugs and standard oil ( not synthetic) for $200 is pricey. read more

Ilse and her team did a great job getting the Toyota ready for his road trip. They were very friendly, comprehensive and helpful. I would highly recommend this business to anybody looking to get an oil change and great service. read more

The oil change was Quick and easy. Cesar was extremely professional and helpful. Will be going back.

I went in for an oil change and they didn't close the access to where the oil should be changed so the door to it broke as I was pulling out of my driveway. So I went back so they can replace it and they said they would only be able to put it back. I was confused because it wouldn't be possible because it was broken. So what they did is that they taped the two parts together and two months later it is dragging on the floor again. The day i went in for the oil change they took a long time to come and charge me. I will never go there again. I attached a picture of the issue. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Upland, California

I went there for the oil change. The drain plug was loose. There was oil stain in my driveway. I had to take my car back. This place cannot do the basic maintenance. read more

Fast and reliable and the service was great they tike under 9 minutes to get my car done they got it done before the food even came.

Very respectful. I would definitely go back and recommend them. They were quick and thorough.

I know nothing about cars and I didn't think the blonde pretty boy, as the manager called him, would be able to help but Stone ended up being very friendly and super knowledgeable. love this Jiffy Lube read more

I have come to this Jiffy Lube location for my past couple of oil changes and every time, exceptional service. Miguel was the man who checked me in and he was extremely professional, quick and attentive. I am writing this review however to point out the other gentleman who was helping me out, Mike. I had an issue with my dipstick after my oil change and Mike took 45 minutes to help me w/ the issue and did not complain once. He let me know how long until I was able to leave so i wasn't sitting there aimlessly and even apologized for the inconvenience afterwards. This is probably the best customer service i've had in a long time. I highly recommend this location for future oil changes and whatever other issues you may have. read more

Every time I bring my car in I receive amazing costumer service today Aaron helped me out he went above & beyond I will continue to come back! read more

I found my oil change on Yelp and came across this Jiffy Lube location, and decided to go as I needed to get my oil and filter changed, little did I realize I would meet one incredible person, Jaylen. His diligence and attention to my vehicle needs but also his kindness goes beyond any expectations one might have when searching for an oil change, he was so kind to my Son and I and I cannot thank him enough for his time and attention to our vehicle needs. I will be going to see him there from now own and will tell everyone I know to call him for all service and mechanic needs. Also, thank you to Derrick who without even asking noticed my hood squeaking and he immediately fixed that for me. The professionals who work here that I experienced are top rated and I want to say how thankful I am for them and know you're in good hands with their team..God bless you Jaylen and Derrick read more