I was on my way to a meeting and I googled jiffy lube. They told me to come by. This was at 6:45pm. My wipers were completely destroyed and I needed new ones.I turned around and went to jiffy lube by the old Raleys. The girls there were dancing and so happy. I said "why are you so happy" and they said "because we are alive". They asked me why I wasn't and I told them about Gail and her cancer. They showed me a picture of their basketball coach who died of cancer in September. One girl said "just go keep being her friend. Hug her and be there for her. Maybe help her decorate if she can't. The wipers are on the house. Go see your friend". I said "are you sure?" And they kept dancing "yes," the more chatty one said "go. Be there for your friend". read more

To everybody who reads this I would avoid this place at all cost... I've been taking my 4 vehicles there for quite some time to do my oil changes. But back in March I took my work truck there to get a oil change in a transmission flush done. The transmission flush was done correctly but the oil change was never done. The Following Monday I notice going to work the engine light came on so I figure they overfilled it, because the engine light comes on when it's overfilled, go to find out it was missing 5 quarts of oil and by then the motor was already knocking. So I called the owner of that inparticular jiffy lube and he tells me that I had an existing oil leak and that he couldn't do nothing about it so I told him he could run the truck in his driveway at home or in the shop to prove that it is not leak oil like he had said...that S.O.B never even gave me a chance.. so now I'll take all my vehicles to spee dee oil changes.this place is so much better I bring all for my vehicles here now read more

Pulled up, 2 of the 3 bays empty. They had an online coupon for $10 off, which they honored. Said it would be 5 minutes. Got talking to another customer waiting as well. The minutes flew by. Such a contrast to my experience at Wheel Works on Sonoma. I made an appointment, told it'd be 30 minutes; got there for my appointment, it took them awhile to fill out all the paperwork, THEN they told me it'd be an hour because there were other people in front of me. So I went down the block to this Jiffy Lube. And, it sounds like an exaggeration, but I feel like the the time it took Wheel Works to do just the paperwork, Jiffy Lube did the entire oil change. read more

With so many service shops in town, I decided to stop in here and give them a try. As soon as I walked in I was greeted promptly, I told them I needed an Oil Change and they offered me the different specials they had. The Full Synthetic Oil Change for my truck was cheaper than going to the dealer and I was in and out quickly. I highly recommend this shop! Thanks for your great customer service! read more

I came in today for an oil change and received excellent service from Nate. The moment I pulled up he greeted me, and checked to see what I needed. Very happy with the service, and I was in and out of there in no time. The wife and I will be taking all of our vehicles here from now on. Thanks Nate! read more

This crew was absolutely fantastic. I came in on a Monday around lunch. They were done within 10 minutes! They vacuumed my car and definitely left it better than received. They were friendly and efficient. I had forgotten my wallet and they didn't even trip. They were so kind and took care of me as soon as I returned. Highly recommended. read more

Toke the ministry of Faith Food Fridays van in for services and enjoyed the experience and saved money. ... all of the services and costs were explained clearly read more

Jiffy Lube - Faith Food Fridays van - Auto Repair Near Me - Vallejo, California

DO NOT GO HERE! They did an oil change and didn't put the oil plug on. I drove 30+ miles home and saw the maint. light on. Checked my oil and it was bone dry!! I am taking my car to the dealership and I don't know what the damage is. Not only did I have to wait an hour due to a mix up, I have NO idea how much this will cost me. Please avoid this place!!! read more

So pretty much I always get my oil changed at Jiffy Lube I was helped today by Junior I wasn't quite due for an oil change I just needed a top off but these guys are always so willing to help me there was no line I don't know why the reviews are so low on this location I've never had a bad problem in any case I recommend it especially for the price! The people here are really friendly and it never takes me more than a few minutes to get service and that's if they have a line but I got service immediately today read more

Took my car in for an oil change in December they topped it off in January my engine blew up in February I was told it was Jiffy Lube's fault they took responsibility once they got my car in their possession my car had a big mark on the back end and the battery was disconnected and dead and now I'm picking up my car to take it somewhere to have an engine put in it because they're not taking responsibility. See them in court! read more

I came in for a lyflt inspection. I called one day before and they told me to come next day then I come in today they Tell me to park they make me wait for almost an hour and then some girl comes up to me and tells me that they don't have the paperwork and they can't do it. That is so unprofessional read more

Very expensive. They wanted $50 to change my cabin filter. I refused the service then bought one for $10 at O Reilly and did it myself. On this vehicle it's an easy 5 minute job and no tools are required. They bothered to take the dirty one out to show me and put it back in when i declined their suggestion. So they did the same easy amount of work for free that they wanted me to pay 50 dollars for them doing. read more

Great experience at Jiffy Lube today. I went after work which means its towards the end of their working day. I was greeted promptly and the customer service I received was great. Nice friendly young staff working there now... I hope they can continue to raise the bar! Oh I got a oil change and the corrosion cleaned off of my battery. read more

I was in and out fast love the service I couldn't get my internet to come up on my phone and they helped me get my coupon thank you young man read more

Have come here for a couple of years, was good until I bought a newer car. It seems that they only really know how to work on older cars. I came in for a simple oil change and the oil filter was placed wrong meaning all the oil eventually leaked out. When I showed up to the shop to asked why my oil light was flashing if I was just there a week ago. Also went in yesterday, to get my transmission oil changed and the hose that pumps out the fluid got stuck. So my quick trip to jiffy lube turned into 2 hour along wait, while they took my car apart to try and the hose out. They did get the hose out. I guess that's what's important. Just know, no matter how good the coupon. DON'T COME HERE . read more

I always go to this location to get my oil changed and always had my interiors vacuumed. The last 2 times I went, they didn't vacuum and then the 3rd time they did, so it's a hit and miss service. One of those times they even forgot my sticker. TODAY, I went and was surprised that I had to drive my car on my own in the garage. They always do that for you. Then the girl told me it will only take 8 minutes so I didn't have to get out of my car. My windows were cleaned and no interior vacuum. I wasn't even asked if I'd like my air filter changed, which was something the men always asked me if they were there. $84 and they didn't do any inspection, which was supposed to be part of their service. Never again will I come back. read more

Definitely not a Jiffy Lube, slowest service ever. I showed up at opening time 8 a.m. Only one vehicle ahead of me, waited over an hour just to get my vehicle checked in, apparently they can only work on one vehicle at a time. Never going to wait there again read more

Went to Jiffy Lube today and was very impressed with the work ethics the employees showed !! I was out in a timely manner and everyone was super polite definitely recommend Getting your oil changed here read more

Got here on a Sunday at 3:59PM not knowing it closed at 4! I didn't even have to beg to take me, but, ALAN was so nice and gracious that he stayed late to inspect my car to get my Lyft certification. Great guy and great service. read more

Do not take your car to this Jiffy Lube! A day after having my oil changed, I noticed my heater no longer worked. Then the engine overheated. I took it to the nearest dealer who found that the coolant hose had been disconnected from the water pump. They repaired the hose but the damage was done. The next time I drove the car, it was idling rough and the check engine light came on. A return trip to the dealer found that coolant was intruding into the engine (their words) and the engine would have to be replaced. A very expensive cheap oil change! read more

Incredible service from all the employees. Enzor and Dre stand out for their great attitude and impeccable service. They were friendly, quick and very on top of things. I live about 40min away but will for sure come back to this specific location whenever I need maintenance services. read more

Took suv to get oil change. Team was super quick & worked well together to get myself & the three others who followed me out almost at the same time. Quickest service I've recieved. Open on sunday. Team were all helpful & stayed busy, i believe Dre was who I delt with mostly. Great staff great service & quick! Appreciate them working quickly in this heat read more

They really assisted me and choosing the best product for my truck. The manager Justice was really helpful and made sure I was content with the product recommendations. I had no clue so I had them explain everything thoroughly to me, which made a lot of sense. I am so please with the service I received they got me in and right out! I definitely will be a returning customer! read more

Went here after being let down by pep boys for the umpteenth time ! Fast, friendly , professional service ! Won't hesitate to use em again!

I've been a customer of this Jiffy Lube for more years than I can remember, after getting our oil changed at Oil Changers,their bad customer service and sloppy work caused us never to go back. Well today 10/13/2012 was the WORST Customer Service I've received at this Jiffy Lube/Sonoma/Vallejo. Being in a bit of a hurry this morning @ around 9:00a, I was just trying to get topped off as I had a catering job in San Jose, was told that I was over mileage and needed an oil change, which I knew but didn't have the time. Well I decided to get one anyway, while noticing a few new faces, I went into the lounge. One new guy "JAMES, emp.# JCR2335, came in to tell me that I needed a new air filter and began to pull the rubber gasket/seal out of shape to show me how bad it was. Not knowing that, that was MY air filter, asked him, "Is that my air filter, you're pullin apart?" he said yes, I looked in amazement and said, well I guess I will need one after what you're doing, how much is a new one?" He gave me a price of around $9 or $10 bucks extra at which time I asked how long will it take. He replied about 10-15 min. and that he'd have to call and have them bring it from down the street. I said if that was the case ok, but that was all the time I had. He then proceeded to call on a cell phone then came back to say that they did not have my Filter in stock. I said great then just change the oil so I could go. I then observed the guy replacing the oil filter that "JAMES" had been stretching out of place, back into my engine with a bit too much force. I stepped outside and walked over to my car and asked him was it going to fit back in properly without having any issues with my car, and he said yes that he just didn't want to take some part aloose and it was ok. Back inside after getting a coupon on line on my cell phone and showing it to JAMES to pay for my oil change, he gave me a price of $36.33. I took out 2 Twenty Dollar Bills, then said "hold up, I have $.33 in change". Gave him the change, he gave me my pink copy and began to walk away. I said "Hey hold up, where's my $4.00 change?" He said "I gave it to you already!", I said "No you didn't am I crazy?" he said "I don't know but I just counted you out your change ", I looked at him like he was crazy and told him he'd better go get somebody, because he was going to give me my change. He then said I'd have to wait until he counted his till, because he knew he'd given me my change. I was so mad I just got quite and watched him count his till. When he got to the ones', he had 4 extra dollars and threw them on the counter in front of me and walked away...I asked for the Manager "STEVE" and told him what had just happened, he apologized but did not have "JAMES" come and apologize. I spoke to of of the older empoyees'who I'd have dealt with over the years to receive EXCELLENT CUSTOMER SERVICE "JIMMY" who was not yet on the clock but tried to help me. Knowing that I and my family have been loyal Cusomers for years here. If it were not for "JIMMY" I probably would not have been coming there anyway. Somebody needs to get rid of this Moron JAMES as he looks like a THIEF. What does he do, keep all the extra cash, and at the end of the day or his shift when the Drawer is over that's all His Money and or Tip for the Day ?Somebody needs to keep and eye on this one. He will never assist me again!!! I'll be calling Corporate Monday morning to file a Formal Complaint! read more

Whatever you do, DO NOT PICK THE OIL THEY RECOMMEND. Do your research on what oil should be used on your car and stick with it. Don't fall for their crappy advice, it's just an upsell. Unfortunately for me, I fell for it. Should have spent only $20 for an oil change with the coupon, but instead I paid $45 because of the upsell. They probably took advantage of me because I'm a little girl who obviously doesn't know anything about cars. I should have asked my dad to come with me or tell me which oil I needed. Wish I would have went to the Honda Dealership instead. read more

It was nice experience in very good customer service was on point and I will be back..

I usually get my oil changes at the dealer, but the new express oil change is appointment dominated, so I decided to try Jiffy Lube because I used to take my older Vehicles here. I will Service is good. The techs are friendly and service is fast! I brought my Prius in and while I knew what grade oil it should take I wasn't sure if it was synthetic or blend or whatever. The tech said according to their computer the hybrids use full synthetic, which I know is quite a big difference. I in the spot of needing an oil change since I waited way too long to get one decide to go along with this. The tech then showed my the air cabin filter and the engine air filter both of which were pretty dirty. The engine air filter was like $17 bucks. I thought, okay that fairly reasonable maybe $5-6 more, so I was clear I was paying for the convenience of them doing it for me. But the cabin air filter was $54! I think Toyota has it for maybe half, idk, but I don't remember it being that high, so I said no on that. The tech said just go ahead and get that next time. I said sure. My car was done quick maybe 30 minutes tops. But I still had the feeling I was being up sold a little. The tech did give me the $5 off coupon I found on the internet no problem, but my bill was still around $100! I then quickly googled, "prius cabin air filter" and found a youtube video and the amazon price. WHOA! $13 for the filter and the install is really simple! Just as simple as the engine air filter. Lesson learned. Do know your car basics, plan in advance, and use the internet to compare price and see how easy some of the basic car is. Darn! read more

truck was (still is) running like crap. they tuned it up ($415) took all day... called 30 min before closing and said TEST DROVE IT and ...runs GOOD! come and get her. First thing..got in to leave...CHECK ENGINE light was STILL on! but they reset it. drove about 100' not even out of the Lot...ran Terrible...maybe even worst! Mechanic had already left. What kinda test drive did they do again??? Now I gotta go back Again....to have them try to Re Do the repair. How many more of MY HOURS do I gotta wait This time??? I have been taking family cars to them for several years now and have been satisfied, nice employees, Usually quickish In/Out...Fair prices. not sure how they could have not only dropped the ball, but then kicked it to Hell and back? gonna give them ONE more chance....but No More! Would give a 2 Star Review to this actual Jiffy Lube store. but I sent a message to Corporate office Last Sunday with similar above details and they responded same day. They contacted this store manager, he called me back(and could not have been nicer/more cooperative) and after leaving my truck with them day again Today.. IT RUNS GREAT! All in all, everything worked out. Im Not Mad...anymore...the good thing, instead of buying the Coils from them for $500, and I Would have if they told me too. it gave me time to go to my local Auto Zone and buy a set for $250... so Their mistake ..SAVED me $250...cant be mad at that! oh P.S. they cleaned the MOLD out of the water machine drip tray today...nice. now if they could knock the Black Sweaters off of the ceiling vents and kept bathroom cleaner...would be PERFECT! read more

Why is it SO hard to get an oil change and where is service? I came in at 9 gave the guy my keys. He said when we pull your car into the bay we'll call you up. I said okay it's parked out there and pointed. He said okay. Half an hour later I reminded the tech that my keys were in the lobby and again pointed at my car. The original guy came out and said, "Hey! which car is yours?" I AGAIN pointed at my car and he handed me my keys and said, "You've gotta pull it up. Why is it parked? Everyone else pulled their cars up." 1) why wouldn't you tell me I have to pull my car up when I show you where it's at and hand you my keys? 2) why wouldn't you after realizing there has been a miscommunication just go pull the car up to the bay 3) why would you speak rudely to a customer who has already been waiting over a half hour for your services? 4) At $83.88 why would I decline my exterior windows being washed(see receipt) 5) I will never return to Jiffy Lube as long as I live. read more

Jiffy Lube - Declined window washing? At 83.88 and an hour and a half? No. This location is ridiculous. - Auto Repair Near Me - Vallejo, California

In October my wife went to Jiffy Lube for an oil change. She used to love this place and it was the only store we used for oil change. On this visit the manager talked my wife into a engine cleaning because she has not had a oil change in 6 months. Engine cleaning is not recommended by Honda and can damage the engine. When I went down their to confront this man, he was an ass. I asked him why did he recommend a service to the van that the manufacturer does not want done to the vehicle. He tells me that he does not work for Honda. It is recommended by Jiffy Lube. I fold hime if we ever come back, do not ever do any extra services on my vehicle. read more

Update! Came back cos my maintenance light was not reset and CJ was awesome! He taught me how to do it and set my tire rotation to 10k to remind me . Thanks ! read more

Great customer service from Cordell. I was in and out with no problems. The whole team was very professional. I will return in 3 months!

You can shop if there is a long wait at the stores near this location. There's Starbucks, Raley's, furniture store, check cashing, almost anything you can think of...a car stereo shop across the street from this location. Usual wait is 20 minutes, but can be around 40 or so if they're real busy (weekends & some holidays). 1. My check engine light came on, they gave me the code for free. 2. My tail light was out, they replaced the bulb and when that didn't solve the problem, they took the cost of the bulb off the invoice and didn't charge me. 3. No loose oil caps, or oil pan screws after they're done. I believe they're busy a lot because they do good work, but if you don't want to wait, catch them mid-week in the morning, usually it's a very short wait then. read more

Employees are kind of slow and zombie-ish, read unmotivated, but they get the job done with a minimum of the upsell nonsense you get at other Jiffy Lubes....always remember to get an internet discount coupon before coming here! read more

For the last year I took my car for an oil change and it had been efficient but, not today most likely to be the last. Oil and filter were changed and did tires rotation. They pulled my car out and I was ready to leave my car wouldn't start. I asked James the cashier and he said I needed a new battery and will give an estimate on a new one. I decided to call road service. A delivery guy came with a new battery and James told that no longer needed it. James ordered it before I said yes and he could offer a jump start but did not. My battery is still good. Sofia S. read more

Took my 1993 3000gt in and thanks to the help of some great employs I was able to drive off happy

Not the friendliest place in the world. Other Jiffy Lubes have been more welcoming than this one. They offer the same service and complimentary water and coffee others do, but it feels forced there. The job ultimately gets done, I've just had a better experience at other Jiffy Lubes. read more

Service is good but customer service sucked. Change your attitude & personalize your self with you customer or you'll lose business

I know a little about automotive stuff, I took 2 years of automotive, enough to get my smog check certification, and when i went here they told me the minimum oil that met my dealers specs was a synthetic blend. I was a bit surprised as the only cars I had encountered that on was Porsche. I didn't argue and went with it. when I got home I checked ( this actually took way more research then it should including checking if Jiffy lubes base oil met the API SN and ILSAC GF-5 requirements of ford's specs) to make a long story short conventional motor oil is just fine to use in my car. Lying scammers. read more