This dealership is completely unreliable and does not honor their word, especially working with…read moreAndrew Centeno. They clearly agreed to sell me 2 cars 2026 Honda CR-V for $36,500, and I made my plans based on that commitment. After making me wait for days, they suddenly changed the price, charged me extra $500 , blaming other dealerships. This is not how honest businesses operate. If you can't honor your own quoted price, don't make promises to customers in the first place. I turned down other offers because I trusted them -- that was a mistake. Their communication is inconsistent, their pricing is misleading, and their behavior is unprofessional. Save yourself the time and frustration. Go to a dealership that actually respects its customers and stands behind what it If you value your time and money, do not rely on what the dealership and Andrew Centeno tell you unless everything is guaranteed and in writing.

Not only was my car shopping and purchasing experience perfect in late 2024, the continued customer…read moreservice and care is top of the line here. Great job Amanda in the Service department, excellent attitude and customer service.

Carlos is my car guy , I've bought several cars from him in the past 10+ years , they have always…read moretreated me with respect, my last purchase, had an issue come up with the motor , after 3 months , and they replaced the motor, I hadn't had an issue since... Give Carlos a call he will get you going.....

If I could put double zeros for the experience with these people I would bought a van three weeks…read moreof transmission went out but in three hours, the doors won't open half the lights don't work but they weren't charge me $14,000 for this man. Yeah they replaced the transmission but act like that. They're doing me a favor, but my doors won't open. How am I supposed to get My Family in and out? Had a death in my family couldn't bring it back immediately so now they're saying nothing else is covered except the transmission dude don't like absolutely no one do not buy a car for these people even if they make it sound real good there's other places that you can go. They will help people bad credit.

I have had maintenance and repairs done on my 2002 Avalanche, and maintenance on my 2017 SS Sedan…read morefor many years. What I like: They do exactly what I asked them to do. Previously, I had taken my Avalanche to three shops in the Gainesville area. What I found is that they weren't competent to perform the work needed (such as replacing the crankshaft sensor), they didn't perform the work I specifically asked for (changing my diff fluids), or they performed work I did not authorize (Front-end Alignment). After those 3 experiences, each from different shops I started bringing my vehicles to Hardy and have been pleased. In fact, I banged up the back bumper on te Avalanche and used Hardy to replace it. Price was fair and the work performed was solid. It's also nice that they offer a shuttle service.

Lack of communication...title screw ups. After six weeks, my state tag office still had not…read morereceived the paper work and my temp tag runs out the next day. I called Hardy Chevrolet and asked for Title person...asked her where the paperwork was and she replied that they had a new third party firm doing title work...I asked her to find out where the paperwork was...she called back and said that they did not process it because a necessary form wasn't signed and a copy of the registration of the trade wasn't provided (and why did't the dealer provide them ?)...neither the dealer nor their title agent contacted me..I had to ask them after six weeks...Oh..and they could not issue me another temporary tag until this was straightened...so, I have not been able to register the car that I have had for six weeks and will have no valid tag tomorrow....

I just bought a Hyundai Santa Fe and I am very happy with my whole car buying experience!…read moreI initially drove the 3.5h to buy a Honda Passport and I knew it had an accident because my sales rep Val sent me the carfax report right away. After inspecting and test driving I found some issues with the car. The brought it to their shop right away to check on the Honda. The Assistent Manager brought me in his office to tell me very honestly the shop is not able to fix those problems to my satisfaction. Since they knew I drove so far they offered me all the help possible to show and test drive as many cars as possible. After finding a good pick they gave me good deal on the car and on the warranty. Val even drove to the gas station to fill the car up for me! If I need to buy a new car again, I will contact them first and see what they have to offer.

Worst experience ever! (caution: long review but needed to be said) At first everything was great,…read moreI had applied online for the application, had a sales person named Norma called very professional and respectful. Went by to see the vehicle and I had already mentioned my credit was bad and I had money for whatever down. I test drive the vehicle and enjoyed the 2016 Acura ILX, then the senior rep or whoever she was ruined the guaranteed sale for Norma. Reason being, unprofessional and judged me after knowing my credit was bad. She came up to me and said that with what I had said I had for a down it wouldnt be enough, and couldnt be able to do anything that I would need 20%-30% down. The way she said it I could tell she assumed I was going to say cant do that, so therefore I asked how much and responded "its a lot, it would be way more than you said you had and your interest is high" there was no need for that there are ways to come at a customer, I been a car sales man so I know! I knew my credit is not great and therefore I had told Norma I had bad credit and I have so amount to put down but have more if needed, and i wrote that on the paper they give you to fill out, wrotethe amount and also specifically wrote down "but have more if needed." If they pay attention to deatils on paperwork they would have seen that and assumed well says he has more if needed so lets see how much he be able to put down. But after she told me it was $4000 down I said okay thats fine no issue and mentioned I had $5000 on me and after being told that her attitude changed. Because of the unprofessionalism she made Norma lose a sale. Turns out Norma was new, because Marcela called me and told me she was following up and mentioned Norma was new. For a new person she was doing great until the senior whatever she said her position was came up to me and ruined the sale. Therefore I took my business and money somewhere else (Toyota Mall of GA) and got me a 2015 BMW 428i. With just $3000 down. (Picture included of me with vehicle after purchased) If it wasnt for that one lady treating me like someone who wouldnt be able to afford anything and for judging me bc my credit is not great, she made Norma lose a guaranteed sale. If it wasn't for the unprofessionalism of that one rep, Norma would have a sale and my review would have been completely different.

One of the easiest car buying experiences I have ever had. Don was the best salesman and was so…read moreeasy to work with. I got the car I wanted for the price I wanted! I will be sending anybody that wants a new car to Don at Shorkey Kia Gainesville!

I bought a new Mazda from this dealership last year and was promised 5 free oil changes. When I…read morewent to use them, I discovered that only 3 had been applied to my account. Since then, I've tried calling, leaving messages, emailing the finance manager, and even going in person, but after being told it would be rectified, I never heard back. It's been three months of follow-ups with no resolution and no response. What makes this especially frustrating is that I didn't have to drive 45 minutes to this dealership for my oil changes, but I did every single time because they asked me to since it supposedly helped with their retention metrics. I did my part to help them, and in return, I've been ignored and left without the service I was promised. I don't recommend this place. There are plenty of other Mazda dealerships offering the same cars and better service.

If you're looking to buy a vehicle, ask for Roger. He was by far the best part of my experience at…read moreGreene Ford--professional, honest, and helpful from start to finish. I would absolutely recommend buying from him. However, I cannot recommend Greene Ford's service department. I brought my 2020 F-150 in because the engine had a severe ticking noise. It sounded like the engine was on the verge of failing. The truck is covered under an aftermarket warranty, so I wanted the problem diagnosed correctly. The service department told me the issue was the spark plugs and coil packs. Those repairs were completed, but when I picked the truck up, the engine was making the exact same loud ticking noise as before. When I called back to explain that nothing had changed, I was told they thought I had only brought the truck in because the check engine light was on. That was shocking to hear because the entire reason I brought it in was the loud engine tick. It felt like no one had actually addressed the concern I clearly described. I ended up spending money on repairs that did not solve the problem, losing valuable time, and having to take the truck somewhere else. To make matters worse, I was told they were about three weeks behind on engine-related work. I then took the truck to Chestatee Ford. Despite having a much busier service lot, they diagnosed the issue quickly, and within two days they had a replacement engine approved and on the way under my warranty. The difference in professionalism, communication, and diagnosis between the two dealerships was night and day. If you're shopping for a vehicle, go see Roger. But if you need service or engine diagnostics, I would strongly recommend taking your vehicle somewhere else.

Brought vehicle (2018 Ford EcoSport) in w/ check engine light. Took days of one-sided communication…read moreto get a diagnostic and have the issue "resolved." After getting it back, the engine light came on again the very next day and they said it had a whole different issue. I spent a quarter of the vehicle's value to get it back possibly running normal...time will tell. Poor communication and the poorest of service. They got my money, so they probably aren't worried about an honest review.

Great experience with this Hyundai dealer! Sales, finance and service dept are spot on. Ask for…read moreJosh Ayub in sales. My first Hyundai vehicle, and I could not be more pleased with my new Tucson Hybrid. Chance C

There's an old adage, "The true test of a persons character…read moreisn't when things go well, it's when they don't go well!" Saw a 2024 Rockwood Green Calligraphy they had. Since I wasn't price sensitive, traded out & the deal was done which included "2" 7 year ceramic coatings. It was when Katie Silva told me I could pick up my car in 2 hours, did things go down hill. 7 year coatings take at least 3-4 days when done correctly. "Oh no, we have a machine" she said. Bull crap, an outright lie! Deliver the car to me? Nope. You came to my house eagar to pick up the title, but, sorry not going to deliver the car to you, 15 minutes away! So, the moral to the story is, Once, shame on you! Twice, shame on me! CAUTION if you're dealing with Katie Silva!

I bought a car from them and had an absolutely wonderful experience. Jennifer was great as was the…read morerest of the sales team. They were also willing to work with me on the value of my trade in which was a 28 year old car with 211K miles on it. I cannot speak to any of their service as I have not had a car serviced there. I likely will not because its quite a distance from me and there are other Nissan dealerships closer to me that I will go to.

Brought my car there with transmission issues. The tech confirmed my suspicions of the transmission…read moreneeding to be replaced. I informed them that my transmission had a warranty from AMUAP and they agreed to work with the warranty company on getting the transmission taken care of. I dropped the vehicle off 3 weeks ago. Towards the end of the first week I called to get an update, no response. I called every day for the following 2 weeks and never was able to speak to a live person. Left multiple messages, never received a call back. Finally just picked my car up today and took it somewhere else. To top it all off, not sure what they did or said to AMUAP, but now I've been informed by AMUAP that due to it, my warranty is now void... Thanks a lot Jim shorkey Nissan, I really should sue for the cost of a new transmission. That's still an option.

DO NOT I REPEAT DO NOT FALL FOR IT…read more This is the most wretched and awful place to go to for a vehicle, they over charge immensely and sell/provide vehicles that have recalls. I purchased a 2015 Kia Optima in the Pearl White color. Mind you I've only had this vehicle for two weeks and come to find out this vehicle HAD A BLOWN OUT ENGINE I took the vehicle to a trusted mechanic and they verified that the engine was blown out. They supposedly issued out the $1300 refund on the 1st of February and I still have not received it. Will definitely not be referring anyone to this lot and highly revise anyone to absolutely positively stay away from this car lot. They do not care about you or the vehicle they sell to you, they only care about your currency.

If I could give them negative stars I would. The people who work there are nice, but don't fall for…read moreit. The vehicle will be great for the first 30 days. Anytime you need customer service though, expect them not care! They don't care to even attempt to help you out, and I'm not talking about payments either. I make my payments on time every time. I would rather be carless than get one with this dealership.