The Michigan Flyer has always been my go-to to get between AA and DTW…read more Compared to other options to get to DTW, the Michigan Flyer is inexpensive ($15-16 per person and includes a free check-in luggage), reliable (always on-time), and convenient (great frequency). There's also a clean bathroom and good wi-fi on-board. The seats are fancy and clean, and include ports for charging your phone. The best part is the Michigan Flyer bus drivers - they're always positive and good communicators, which is great way to both start and end your trip!

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

We had an easy connection from Detroit IAH airport to our Michigan Flyer bus…read more Thanks AprIL for a fast, fun, easy ride. You're a great driver and big help w online site too!

Was having a great few rides until recently. Bus left me stranded at DTW. Do to an airport issue at…read morethe usual pick up spot, Michigan flyer left no information at any area to where to go (or send an employee to guide) and zero email or text to the contact information from where I purchased from my account. Cherry on top, when calling their number , just sends to a voicemail. Not any other info to help. 11pm was the last ride out. Stuck here an hour from Brighton. Very unproffesional.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

I called at 10am for a taxi the following morning at 3:40am from Waverly to the Michigan Flyer in…read moreEast Lansing at 4:00am, and they said we were all set and they had my number. I called at 3:35am to make sure someone was on their way and iCab said they didn't have my reservation and no one could get to me in time for us to get to the bus. We missed the bus (which Michigan Flyer credited to a future trip, thankfully!), and our only option to get to DTW was to take a cab, and iCab was the only company that had someone nearby. We ended up paying $125 to get to DTW, and I was furious. Lesson for the future: Look at Yelp reviews first and make at least one confirmation call or make them send me an email confirmation.

We are lucky to have such a nice airport within 1hr of home!…read moreIt has just about anything one could imagine and we really appreciate the tram as it can be quite a walk from one end to another. And to get to the smaller terminal it is a short enjoyable walk which doesn't take long at all.

I'm impressed Detroit! This airport is very nice and way more than I expected. They have some very…read morenice stores. It's clean and has plenty of working, clean bathrooms. I like that their Starbucks carries the Discovery series mugs that I collect for my partner. And they had different versions. For some reason, I didn't expect to have to catch a shuttle to get my rental car. So, you should plan for that. Once you get your luggage, you'll have to follow the signs to an area across the arrival/departure roads, down the escalator, and to your designated area. There's plenty of signage. The bus/shuttle ride is about 15-20 minutes away. I also like the number of commuter counters they have. You know, those high-top tables where you can pull out your laptop and work, those. They had several throughout the airport.

oh how I love the michigan flyer. But I wouldn't use them for anything else…read more I'm currently on a bus that will be about 2.5 hrs late and mind you it is my 3rd bus, because one broke down and the other was just transporting us to a working bus. From listening to complants of other customers they missed their connections due to other late buses. I'm not sure if its Indian Trails or Greyhound.. but one or the other flat sucks. Good thing Megabus will be starting service to East Lansing soon, I know who I'm giving my money to in the future... One plus though.... I'm writing this review from the free Wifi on the bus.

Last night at around 815 my daughter was waiting at the Greyhound station. No one told her that the…read morestation closed at 6 PM and she would be able to print her ticket leaving Kalamazoo for California. This was completely greyhounds fault but she tried to show the confirmation code and Information to the bus driver and older scruffy looking white gentleman with white hair and skinny bus number 0033. But he responded with maximum rudeness. He informed her that despite it being fault of greyhound it was not his problem. He couldn't have shown more disdain for the fact that a little 5 foot hundred pound girl was alone in a dark terminal and crying because she couldn't get on the bus and had no way to get back . He would not speak to me and Due to the tickets nonrefundability I have to spend another 300 to get her home and I needed to Western Union money so she could get a ride back to her aunts. Hopefully I get to meet this driver someday and show him my appreciation.

I've used Hertz a lot and while generally the experience is great, this time it wasn't. When I went…read moreto leave they couldn't let me go cause the inspection of the car would expire before I brought the car back.. which was only 5 days.. so I had to wait about 15 minutes for them to bring me another car. The car they brought smelled like the previous owner was a smoker so every time I got in I had to get adjusted to the bad smell. Later it was popping up messages every few hours that it needed maintenance because the rear auto break wouldn't work and the side object detection wouldn't work. Finally at some point the display wouldn't turn on and had to search the Internet how to do a soft reset to get out working again. So not only do they not do proper maintenance in their cars here, but they don't even keep track of when maintenance is due so the car won't be out on the lot. Could have been a one time experience, but so many things went wrong that I doubt it. Not looking forward to finding out. Judging from the reviews of day it might be common.

I've rented from Hertz many times, but this was one of the most disturbing customer-service…read moreexperiences I've had. We returned our rental at Detroit Metro and realized about 14 minutes later that my girlfriend had accidentally left her backpack in the car. She went straight back to the Hertz facility and recovered it. Her driver's license, Chase debit card, and corporate American Express card were still inside. About 90 minutes later, both cards began receiving fraudulent transaction attempts across multiple merchants. The attempted and pending transactions eventually totaled roughly $3,700. We obviously cannot say with certainty who obtained the card information, and we are not accusing any specific employee. But having both cards from the same backpack compromised so soon after the bag was out of our possession was extremely concerning. Her driver's license was also in the bag, so we now have to worry about whether personal information was copied as well. The initial response from Hertz was frustrating. Customer service directed us toward information about an unrelated historical data breach instead of treating this as a current security issue. Eventually Hertz Corporate Security became involved and advised us to file a report with Wayne County Airport Authority Police. We have asked Hertz to preserve surveillance footage, vehicle-access records, employee records, and anything else that can establish who had access to the vehicle and backpack. I'm leaving this review because the experience went far beyond the inconvenience of leaving something behind. We are now dealing with financial fraud, replacing cards, monitoring personal information, and a police report. I hope Hertz investigates this thoroughly and takes whatever steps are necessary to prevent another customer from going through the same thing.

"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

I think it was Jack who I spoke to and he was very rude when we canceled a week in advance. He was…read morevery short and rude when I asked a question confirming the total amount due on the bill.

DO NOT USE THIS TAXI COMPANY…read more Confirmed 5:00am pickup for flight back to San Francisco both via email and phone. After waiting for 15 minutes, I repeatedly called only to receive an email at 5:50am: "The driver was assigned to get you. We sorry we can't reach him. I'm not sure why he canceled this trip. The dispatch is calling to find another driver but nobody is responding. We apologize for the inconvenience." No one ever came to pick me up and I was forced to take the Michigan Flyer. When I asked if I would be getting reimbursed for missing a flight that cost *hundreds of dollars*, I got the following response: "We are contacting the driver. He's responsible for this failure... he must take responsibility." Translation: No, we will not pay you back in any capacity for this costly mistake. It has been almost a week since this happened l have still not been financially compensated in any way.

Starting my new business was a stressful time. I had ZERO knowledge of how to build a professional…read morewebsite. Mark walked me through the process, created my logo and made sure to follow up with me a few weeks later to make sure everything was good to go. About to expand my services and will definitely be using mark to update my site. @Real World HR Services

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This is the best taxi service from Ann Arbor to Detroit Metro Airport that I've found in years of…read moretravel. I think some of the negative reviews are from people who are reviewing other, similarly named taxi services. Punctual. My number 1 priority for an airport taxi. Check. Reliable. Texted after I reserved by phone to confirm time and address. Included picture of driver. Check. Removed stress. Called 15 minutes prior to pickup time, as promised, to confirm appointment. Check. Clean. Very. Check. No cigarette smell in taxi. Check. Safe driving. Check. I don't see how a taxi service can do any better than that. Ann Arbor Metro is now my first choice when I travel.

I am truly bewildered by these low ratings--especially because they depict the owner in a way I…read morecannot recognize. Eddie is hardly "volatile"; I'd say the opposite. Eddie does not pick up from the DTW airport--he goes only from Ann Arbor to the airport. Those complaining about his pickup service from the airport therefore puzzle me. I'd say he is a great choice for the route he runs. I should know because I am often in the Ann Arbor area and have used him multiple times.