I'm sure I'll be the only one to have something not fantastic to say about them but if something bad can happen to my order it will happen. I ordered a simple sandwich from them and it took 50 minutes to get my sandwich. 50 MINUTES! I thought they pride themselves on super fast service. Not my experience. But to their credit, the manager refunded my money "this time". Yay for me! The sandwich was okay but honestly I've had better. read more

Freaky Fast.... I would say not. My office is less than 5 minutes from this location and always takes 45 minutes to an hour. You can't advertise freaky fast if I could have gone to a different place and finished eating by now. If they know it is a high traffic area with lunch, maybe higher more drivers. I will no longer be ordering from them I will go to the other sandwhich shop, across the street that is a little more expensive, but faster. They obviously don't care by the overall rating. The response they are giving the customer is, it is what it is deal with it. read more

They are quick but thats it... Completely flavorless. Only Subway is worse!!! read more

took over an hour to deliver when ordered at 8pm. No apology or any reason given when called. Sandwich was not cold when finally delivered. obviously it was made when ordered and sat around for an hour before they finally delivered after I called an hour and 10 minutes after ordered. they do not care about customer service. read more

Let me start by saying I LOVE Jimmy Johns. However, this location always uses stale bread! I've been during lunch and ordered late night and the bread has tasted fresh maybe once out of the 15 plus times I have eaten there over the past year. I always get cravings for JJs but I am always disappointed by going to this location. It's right by my work and home read more

They yell at you when you enter but it's cool - they're just saying "hello." They are very quick - if you beat the lunch rush you can enter, order and leave with your sandwich in probably under three minutes. If you don't get chips or a drink you can get a big, tasty sandwich for under six bucks. Not too bad at all. read more

LOVE the bread. ingredients taste fresh and it's freaky fast! perfect for lunch during the week.

Not sure why they only have 3 stars, this place is always consultant, fast, friendly and delicious.. Who would give jimmy johns a bad review? read more

For what this place is (sandwiches at lunchtime) I'm a fan. They are incredibly quick at making your order and I feel that the value is fair for what you get. Considering the line at other "quick" restaurants in Addison during lunch, Jimmy Johns is by far the fastest and is the main reason I keep coming back. read more

Good food and fast service. Love the turkey Tom!!! They truly deliver freaky fast and the delivery people are always nice when they get to the door. I try to get the lettuce wrap sandwiches as often as I can read more

I literally just got my food delivered and according to the website they aren't officially open yet! How cool is that? I have had a couple time of excessive delivery wait times and we are within a mile from the store. Overall they do a great job of getting your food fast to you. Tried the new Frenchie today and I like it and will be ordering it again. YUM read more

I understand that you're "freaky fast" but that doesn't mean you need to be an a&& on the phone when I place a delivery order.

The home of freakishly fast, fresh made sandwiches. I had the #2 rare roast beef with provolone, and it was perfectly assembled, the crust of the bread was crispy, and the service was delivered with a smile. For $6, ya can't beat it. read more

I frequently go to JJ for lunch since they are so close to my work. On days that the weather is bad or I am being lazy I have noticed that they are really fast when delivering it to you, even when I decide to get out and walk there you still see their workers literally running out the door to their cars making deliveries. They are always so nice with a smile and seem happy every time. I like the Italian sub the most and that is what I usually get most days but sometimes I try to mix it up and try any of the other sandwiches which are just as good. The pickles there aren't bad either, they are pretty decent. When you go into the restaurant it is pretty small like Subway is except it seems to be louder in JJ, as there are a lot more employee's behind the counter all making sandwiches, they are definitely way busier than Subway. That being said, I prefer to usually eat outside (there isnt a patio outside but I eat in my car on a pretty day) or take it back to work and eat it there. I understand it gets loud with all the conversations going on but I'd rather get it and go eat it somewhere a little quieter but that's just my preference.our review helps others learn about great local businesses. read more

Jimmy John's - Tuna sandwich! Pretty yummy! - Sandwiches Near Me - Addison, Texas

I've had positive experiences in almost every Jimmy Johns visit or delivery. This was no exception - freaky fast delivery and as good as always. read more

I must the compliment the speed and accuracy of this place. The time has come that fast food does not mean fast anymore. I hardly ever go to drive-thrus anymore because its guarenteed that I will spend 10 min in line in queue or waiting for food. From mentioning "Beach Club and presenting my card", i am guarenteed a wrapped sandwitch in 120 seconds!! read more

2 consecutively correct orders and faster than usual deliveries later...I'm no longer fuming about being wronged by this place. They're okay. read more

Jimmy johns prides themselves on efficiency, speed, and punctuality, but my experience was horrible! I was only 2.5 miles from this location, but my delivery took over 40 minutes to arrive. When I called to check the status after 25 minutes of waiting, I was given no explanation. The commercials that they stress faster than average delivery are false! This is unacceptable, and I won't it's their delivery for catering ever again! read more

They just make frickin great sandwiches. What more can I say? It's fresh, somewhat healthy, and I feel like i get my money's worth. Service is pretty fast too which helps. read more

Quick delivery and consistent quality! Favorite is The Beach Club. I always ask for EZ mayo since they are a bit heavy handed. And of course my favorite Jimmy Thinny Chips. Beware the pickles are HUGE! read more

This Jimmy John's has messed up my order multiple times, they always take at least an hour to deliver my food and don't follow delivery instructions even though they are printed on the receipt stapled to the bag. I downloaded the yelp app and made an account just leave this review. read more

They are not freaky fast. Sandwich is fine but this is the second time that I have ordered from this location and it took over 30 minutes to get me my order. The time before this time was 1 hour and 45 minutes and when he arrived I turned the food away. . Annoying. read more

Great service!! I've been ordering my County club w/ Tuna & oatmeal cookie consistently from this location. They are always freaky fast and my order is always perfect! Thank you Jimmy! read more

I work in Addison and majority of the time I can't leave work to go grab lunch. I always order from this Jimmy Johns location because it's right down the street from my job. EVERYTIME I order it always takes at least 45 minutes to an hour to be delivered. Jimmy Johns is known for their "freaky fast" delivery and this sure isn't the case for this location. read more

I ordered a JJ Gargantuan for lunch as I was stuck working at the office. Delivery took around 30 minutes, which seems a tad slow for a Jimmy Johns, whos entire slogan is about their delivery speed. Overall the sandwhich was what I expected, good, well put together, but the value isnt there. By the time you buy a sandwhich, have it delivered and tip the driver a dollar or two, you're spending well over 10$. Overall, I'd say this Jimmy Johns is a good choice if you need something delivered and don't mind the prices and the semi slow delivery. read more

I'm honestly not sure why I continue ordering from this jimmy johns. Sometimes their very quick but your order will almost always be wrong. Which is sad when all I get on my sandwich is turkey and cheese. But today when. Ordered it took well over an hour to get my order when it is 2 minutes down the road. I called like it says to do after 20 minutes and the guy said "uhhh yeah we will get that going right now" and I asked so it wasn't made and his response was we've been super busy. No, I've ordered enough to know you forgot not got too busy. Jimmy johns you've lost mine and my offices business. read more

The sanwiched are good, but don't expect there to be a lot of meat in it. The tuna sanwich actually tastes like tuna-not just mayo and mustard. It can be a litle loud in there and I always feel like I have to actively seek out my order; it would be much better if they gave you a number so that you don't have to guess or ask which sanwich is yours. read more

Addison location. Good fast food. Check nutrition chart on website. Food mostly saturated fat and salt. Not really healthy as may seem. "Freaky fast" delivery is the norm except during bad weather. Expect delivery times to exceed over an hour. Plan ahead. read more

Great food- but the delivery is awful. I've paid 3 times for drinks to be delivered with our food but they never make it- and the drivers tell you you're out of luck. They could at least pretend that they are sorry for screwing up the order. read more

This is THE SLOWEST Jimmy Johns ever. I'm located about 1.5 miles from this store and each time I order it takes them over an hour to deliver. The first time was during lunch hours so I gave them the benefit of the doubt. But every time after I ordered on off peak times. Freaky fast...yeah right read more

I frequently order delivery from this location & I got into a habit of ordering an hour before I knew I'd be hungry, because it would take them that long to deliver, even being only 2 blocks over from the location. HOWEVER, the last 4-5 times I've ordered, they have really stepped up their game & are now living the Jimmy John's motto "Freaky Fast". Happy to see some ownership was taken. :) read more

Did they drop the freaky fast slogan??Really missing the Frisco location that you could always count on. Addison location does not have customer service or speed. 55 minutes and still waiting!! read more

Worst place ever to get your food delivered. It took them about 2 whole hours to deliver my sandwich when I don't even live 10 minutes away. If it's going to take a whole day delivering food just don't do it at all. I called in to place my order at exactly 6:06pm and the guy taking the order was also very rude and hung up while I was trying to ask a question right after he took my card number. To try and not miss the knock on the door I even turned off the TV and waited in the living room. Then I waited a good 50 minutes and called them again at 6:54pm wondering where my order was. The first guy told me to wait and another girl picked up the phone and she also told me to wait. Really?? Then a couple minutes later the girl told me that my sandwich was delivered, but no one answered the door so the driver brought the sandwich back. Is this some kind of a joke? So if I didn't call in the first place they weren't even going to notify me that my order was sent back with it already being paid for? This is ridiculous. And I've ordered from them before and the guy who delivered back then gave me a call when he arrived at my apartments because he couldn't find the correct house. So why didn't this driver give me a call when I "didn't" answer the door? After calling back at 6:54 I thought my order was getting delivered right away so this time I sat right next to the door waiting for my order then I receive another call at 7:20 saying that my order is NOW getting delivered and might even take longer because the driver went out with a couple other orders. And I finally received my order at 7:53. Please don't promise customers delivery if it's going to be this way or hire more people. I don't even think they deserve this one star. read more

Freaky fast delivery? Ya right.... took about an hour and hand to call the store. Not a very friendly phone call as the rep hung up in the middle of me saying something. I wrote it in the tip section and still waiting.. it's now been an hour. I could run to this place and have gotten my sandwich quicker. It's probably .4 miles away from my apt read more

If I was able to give them a no star rating, I would. I live about 5-10 minutes from this Jimmy John's. I've ordered from them 4 times now. All 4 times took them over an hour to deliver. The 3rd time not only did it take over an hour, but they also forgot my drink. The delivery guy said he'd go back to get it for me, but he never came back. The 4th time I ordered from them, again not only did it take them over an hour to deliver, but this time they forgot my chips and brought me the wrong drink. Well of course the delivery guy said he'd come right back with chips, but guess what? He didn't. So that's it for me. Will no longer be ordering from this Jimmy John's ever again. 4 times in a row they've messed up and it's ridiculous read more

Sent in a request to the Jimmy John page and someone had reached out. Disappointed in the timing of deliveries in past and still after, however, I boosted the rating due to their customer service and reaching out. I would recommend dining in or picking up to go at this time. Will definitely update my review if their deliveries become faster and more consistent read more

My office loves Jimmy Johns, we order JJ a few times a week. The sandwiches usually arrive in 15 minutes tops! Awesome service! Sometimes, I think something is missing from the sandwiches but they are still good.......maybe it's the pickles!! read more

I am a self-professed sandwich aficionado, so this place piqued my interest with their "gourmet" sandwiches! They have a wide variety to choose from and you can always add to your sandwich or specify what you do and do not want on your sandwich or whether they should go "e-z" on a particular item or liberal as they usually are. I typically get the Tuna (Tuna with onions, celery and mayo or whatever the sauce is!) or Vegetarian (Alfalfa sprouts, cucumber, tomato, lettuce, provolone-yum!, and an avocado spread with mayo-be sure to go light on the mayo, you may want to tell them no mayo and grab an individual packet or two) sandwiches on 7-grain bread and they're awesome, it's usually enough for lunch and dinner. The price is great considering I get 2 meals out of it. My serious complaint is about their lack of pickles, they only have whole pickles, which they will give you sliced in half, but this is not on the sandwich, I'm mystified as to why there is an absence of sliced pickles! Their whole pickles are not tasty, so my pickle needs are not met, I know it's very sad. To make up for this travesty I opted to put banana peppers on my sandwich and found it to work just as well, as they are not "hot," and are pickled, so... voila. Their hot peppers are very good as well, especially if you get the Vito (salami, capicola, provolone, onion, lettuce, tomato and vinaigrette on french bread)! As other people have said their lettuce is a bit "off," I honestly think it has to do with the way the lettuce is shredded or even the machine, suffice to say I typically 86 the lettuce. I work close to this location so I have them deliver quite often and they are SUPER fast! I was impressed to say the least. Oh! You can order online too! www.jimmyjohns.com **Addition** Their "unwiches" are a great option, but they're messy, it's more like a salad rolled to look like a "wrap," but you can't eat it straight from the wrapper, you have better luck unwrapping/unrolling it and placing it in a bowl. read more

This location used to be fine, that is no longer the case. I do not know why I continue to order from them but my laziness gets the best of me. I often order the tuna salad and about 1/2 the time they are out, which would be fine if you got more than one slice of turkey as the replacement. The last few times I have placed an order it has taken roughly 45 minutes when I live about 5 minutes away. Most of this I get over however, today they brought me the wrong drink AGAIN! I called and told them that I received tea instead of Dr. Pepper and they said "Ok, I'll tell them" and quickly hung up on me without saying whether or not the correct drink will be sent or if I will be refunded. 15 minutes later the delivery guy showed up and apologized with the correct drink in hand. Delivery is always super polite but the kitchen staff needs to get it together! read more

I ate at Jimmy John's in Addison today and it was the worst sandwich I have ever had there. The bread was as hard as a rock and there was not much taste to the sandwich. Very disappointing. read more