JJ's is terribly expensive these days and I think that because of the high sando competition out there, it's hard to get the best employees to deliver the best experience. So listen, the sandwich was great... Beach Club with everything. The sandwich was also made really fast. So no complaints on the product. The staff just didn't seem with it during this visit. Very transactional, almost annoyed that I was there. They weren't mean, mind you... just flat. I'll come back, because it's close to me, but let's get some of those free smiles that are always being advertised. read more

Jimmy John's - Front. - Sandwiches Near Me - Barrington, Illinois

Not the first time this has happened. Online order of a sandwich with cheese on my sandwich, cut in half and a large drink. Received as a whole sandwich with no cheese ($1.10 extra) and regular drink (paid $0.40 extra for large). Are the workers not reading the orders or are they somehow able to scam some money. I love the sandwiches but am sick of the order problems. read more

Friendly service and freaky fast good food. I walked in and noticed the place is very clean and beautified insided. read more

Let me start off by saying the sandwiches were very tasty and we thoroughly enjoyed them. With that said, I placed the order online because I had a zoom call coming up. I got to the store. Nothing was on the shelf, I asked about it. They searched around, couldn't find anything and then all of a sudden one of the guy said oh they're sitting on top of the oven. I have no idea how long they were sitting up there, but then I continue to wait. 12 people possibly 13 I lost count ordered got their sandwiches and left. When everyone was done and gone that's when they started working on my sandwiches. I was late for my Zoom call got my ass chewed out. I will leave it at that. It's not their fault. It's my fault for trusting them to make Freaky fast sandwiches. What I got was freaky slow. read more

This is what you call avocado spread? Hire people who actually know how to make a sandwich please. We will never be back. read more

Jimmy John's - Horribly made sandwich with barely any avocado. - Sandwiches Near Me - Barrington, Illinois

Worst JJ's I've ever been to. The employees are so incompetent that they don't even know how to make a sandwich. Don't know how much brain cells they really have, but u think they could pull off something as easy as a freaking sandwich! read more

They make great sandwiches: Turkey with bacon and the fix-in's. The Vito is a classic. The Night Club too, both the Vito & Night Club uses Ham, Salami, Capicola, Two types of cheeses LTO Mayo, Olive Oil.... Portions are good the Gargantuan, when your actually starving. If you do not have a great Mom & Pop Italian Deli. I prefer Jimmy John's as the alternative to the other chains. Mangia & Cheers! read more

Horrible service, girl taking my order was one of the most unfriendly people i have ever witnessed as a cashier. Only giving two stars because food was as decent. read more

When you open at 10, you should be prepared to make sandwiches and serve customers. Today we visited and were told that they couldn't possibly make a sub because they were still making the bread. We should come back in a half-hour. I'm guessing the teens running the store were supposed to be there early and get that done by 10. In any case, don't bother with the JJ's on Northwest Highway in Barrington proper. There's a good store in Fox River Grove near Highway 22, or another on Rand Road in Lake Zurich. read more

service was quick and friendly. cashier was learning but staff helped him and we got out every quickly with no issues

I really gotta stop coming here. Each time is a new disaster. Today they had no bread prepared. They made the sandwich on yesterday's 50 cent bread but for the same price as a normal sandwich. Freak fast? Yeah right. Average time is about 10-15 mins. The workers are all stoned expect for one. The delivery driver who drives a Subaru is the only one trying and that's because his orders for delivery aren't made either. I didn't think you could screw a jimmy johns franchise up but this location proves me wrong. read more

I've been gluten free for years (sensitivity, not celiac) and Jimmy John's unwich is a winner! Instead of a sub roll they wrap your sub in lettuce. It tastes great and gives you the JJ's experience without the bread. And if you have a big appetite, be sure and try the Gargantuan : ) read more

WATCH HOW MUCH YOU PAY!!!!! Just because Barrington is known to be a wealthy area, doesn't mean you can "lowkey" charge extra on stuff that people don't order!!!! What kind of service is that? Extremely disappointed ... Stopped in because it was on my way to Palatine but won't be returning . read more

i absolutely LOVE this location! delivery is freaky fast and i got the most amazing delivery driver i have ever had in my whole life! Anthony, who had the nicest smile, handed me my order just as i ordered: #9 with kickin ranch, 2 pickles, some jimmy chips, and a diet coke. He even had a super nice pen, and he let me sign the receipt with it. I'm gonna start ordering here a lot more so i can get the fast and amazing service delivered right from the hands of fantastic employees like Anthony. 10/10 :) read more

Quick and convenient option--your usual Jimmy John's fare. The only downside is that parking is a little tight in their lot.

Just picked up a web order from this jimmy johns. Had a great conversation with the staff while picking up my food. The store is clean, parking lot is large and easy to access, stadd are super friendly. This will be my go to store from now on. read more

Ordered online 10 mins before arriving. Five walk ins served prior to me. Waited at least 15 mins for my online order. I'll go to Fox River Grove location from now on. read more

I wish this app let me select a negative star rating. Today I ordered lunch for a coworker and myself for delivery while at work. I placed the order at 12:26 and thinking "freaky fast" I would have them most likely within a half hour or so. 45 minutes go by and I call just to check up on the order, the kid on the phone informs me it will be on its way soon. A half hour later I call again. And ask for another update (im being polite the whole time because I understand they are busy during covid) the kid says this time it will be on its way in 5 minutes. Another 45 minutes go by and I call again, starting to get annoyed with the service. They say it will take about a half hour and I ask if I can just pick up the sandwiches instead. The guy on the phone says sure no problem. I take time to leave work and pick up the sandwiches. The best part of my day is when I get to the store theres a girl at the counter who states that they ran out of bread a long time ago and that her delivery driver was supposed to tell me that a long time ago.... I was pretty excited to find out they were never going to make the sandwich. The girl then says she can just cancel my order for me and give me a refund. It was an awesome experience read more

Really impressed with the customer service here! My family has eaten here many times with typically fast service and yummy sandwiches. Last weekend our order was incorrect, so I commented through the app to customer service. Within a day I received an email from corporate, an email from the GM at our local Jimmy John's here in Barrington, and then a call from the GM who offered me a credit. Wow! Amazing customer support. Thanks for making it right! We'll continue to support this great place. read more

All I can do was laugh when I see everybody's complements. People, this is a business. If they can't fix your order in a timely or ACCURATE manner, they don't deserve more than one star. The food is no different than any other Jimmy John's. read more

All I can do was laugh when I see everybody's complaints. You guys, settle down, this is a sandwich shop. You know when it is time to take your lunch break. Order a ahead of time don't be sloppy and lazy and then blame it on them because you ordered at the last minute. Their food is excellent, the staff is wonderful, they will fix any issue you have and the delivery service is impeccable, I've ordered from them since they have opened and I have never had an issue at all. Perhaps you need to tip a little more than just a dollar or pick it up your selves! You guys HERE at this location are fantastic, people on here are nothing but chronic complainers! Each and everyone of you deserve a compliment, not a chronic complaint! Once again, it's a sandwich shop! If you want fine dining and impeccable service go to the Arboretum in South Barrington like I do! read more

Horrible service!!! Order food and it is always late. Ordering for students and it was over an hour late. They missed their lunch window. When I called to complain, they manager said "What do you want me to do about it?" Told me to call corporate. When I asked for his name he hung up on me. This is the second time ordering food has not come in the requested window, and they do not care about customer service. read more

Amazing service today. My order was ready for a family of 4 before I even finished filling up my sodas. Staff was super polite. They fulfilled the freaky fast motto 200% read more

Good sandwich shop! I love there chips and cookies!!! Everyone is quick at making my sandwich which gives me more time for my lunch break. I've had there party platters at business functions and the quality is still superb! Thanks jimmy johns! read more

Jimmy John's - Love my boring salami sandwich & these chips are the best! - Sandwiches Near Me - Barrington, Illinois

I have stopped in a few times to grab a sandwich and have ordered delivery today for the first time. Always fantastic all around and, frankly, the only place you can rely on for decent delivery service in the suburbs. Keep up the good work! read more

Nothing wrong with the sandwich or the service, just the price! The owner raised prices in July way above other JJ stores and way above the prices on the internet. The manager explained it was because the minimum wage was increased IN CHICAGO. I asked did the Barrington staff get a raise. You can guess the answer! It seems like a combination of gouging and making a political statement to me! Good news is there are lots of great JJ stores in short driving distance. read more

Placed an order for delivery, waited 45 minutes, called to check on status and they said on the way, called back in 15 minutes later and said again on the way but decide to ask for refund, so they cancel/voided my order but finally delivered my food. read more

Not freaky fast! If you are on a time constraint (like I am with my job and lunch hours), place your online order at least two hours before. Ordered at noon, requested ASAP (the next option was 12:30-12:45), arrived at 12:50... and I'm a half mile down the road. I can't leave my job so that's why I asked for delivery. I'll stick with Frantonio's - they may also be slow (and take cash only), but they're family-run and they make their own mozzarella, etc. read more

We live on the North Side of the Fox Point neighborhood and were just notified that they no longer deliver to our area. Our daughter who babysits often orders sandwiches for dinner and obviously needs delivery since she can't leave her clients children to pick up. We are less than 2 miles from the store. We no longer will use them for our school functions and party trays if this is how they plan to go forward doing business. Very disappointing. read more

I've noticed that there is a new management team in this location. I can see a turn around already! Sandwiches always fast and great customer service. They always remember the regulars :) Great job!! read more

Stopped by to grab a quick sandwich for the kids before a game. Waited over 30 minutes! Staff and manager were clueless. Never again!

I ordered a sandwich, chips and a drink to my work. They did arrive at a decent time, but I instantly noticed my bag felt lighter then expected. I opened the bag and found that my chips were not there, I called and the manager told me they would quickly deliver the chips. I was satisfied with the situation until the driver came in and stated "Supposedly we forgot the chips" first off YOU DID, but I'm not going to even waste my time arguing with someone over a true fact. Once I got to my lunch room I realized I also didn't receive a straw in my bag. And to make matters worse, I soon found a hair in my sandwich after eating a 3rd of the sandwich. Best to say I will never be ordering from this Jimmy Johns again, along with many of my fellow coworkers. read more

I would stay away from this Jimmy Johns if I were you. Now I ordered a sandwich with extra avocado on it. Not only was there little to no avocado on it, they charged me for the extra avocado, instead they gave me a sandwich with a HAIR IN IT! I was disgusted and tossed the sandwich and am not too happy about the hair and getting ripped off on the very little avocado and the being charged for it. read more

Delivery boy arrived stoned out of his mind and got our order completely wrong and after waiting for our food for AN HOUR. I definitely do not recommend this branch, delivery staff is not "freaky fast" as their slogan goes. read more

I love delivery from this jimmy johns they are so freaky fast! On top of that the delivery boys are so polite. The sandwiches are very tasty and they never mess up my order. the only negative thing i have to say is, last week i decided to drive over to the shop myself to order, and the manager, who was making the sandwiches was screaming at one of his employees extremely violently. I was looking at the other customers around me and most of them looked just as uncomfortable as i did. the service is great, but the management is a little bit unprofessional. read more

I come in about once a week for my Italian with pep. Love it. I'd say this location is average, which is solid, I've eaten a lot of JJs. I read some reviews about small portions and I have had one or two like that. I think it depends on who makes your sandwich. In general though this location is actually getting better. All the kids in there seem pretty chill too. read more

I eat JJ's occasionally for lunch. I work on the area . They are very fast ¢ my order is always right . The sandwiches aren't bad either . :) read more

Seriously? 2 lonely pieces if turkey on my turkey sandwich? Worst bought sandwich ever! Where's the "meat"? Opened sandwich (cold cardboard for bread) and saw 2 TWO small pieces of turkey on whole thing plus some lettuce and a few tomatoe slices with mayo slipped on. There's a which which across street---- go there for much better quality and better service. I even had to ask for a bag to put my lunch in to go! I'll never go to that place again- no way! read more