We ordered two subs. So disappointed with the lack of ingredients. We answered a survey and the store manager reached out offering a credit. I sent pictures and she said "I would be disappointed if I received that". She promised a credit that never came. Last time we will go there. read more

Jimmy John's - Sandwiches Near Me - Fife, Washington

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Good is usually good, but the service is TERRIBLE. I say there. The ladies there aren't rude by any means, but they didn't care to figure out my order. I told what I was there for and they assumed I was there to pick up some massive order. I sat there for 10 minutes, and asked for an update and they told me they are now making my sandwich, mind you it's been over 30 minutes from when the order was placed. I finally asked them what happened and they realized that the massive order isn't mine, and my sandwich had been sitting on the to-go table for over 20 minutes. I am now late for work. Complete Incompetent service. They get 2 stars for food. read more

Third time I've placed a online pick up order and my order is not ready. Granted I always order it 30 minutes prior to pick up, but still always have to wait an additional 20-30 mins. Always seems to be short staffed and on person is make sandwich's and taking orders. read more

SLOOOOOOOOOOWWWWW! That's all I have to say. It would be fine if they let you know they were running behind or had a lot of orders. But they don't. Subway would have been faster. read more

Slowest sandwich ever I watched them make five online order sandwiches before they made mine even though I was the one standing right in front of them read more

Always take care of me and the crew with last minute orders. They do a great job!!!!!!!!!!!!!!!!

It's is a sketchy area. I mean Pac Ave isn't my fave for ambiance or quality really. And I've eaten at Jimmy John's from Bremerton to Olympia over the years. But had stopped just because of low quality ingredients. BUT! This specific one. I have been her 4 times now and the staff is so friendly and helpful! And my sando is done in like 2 minutes. The place is clean and smells normal. It has redeemed this franchise for me. read more

Easily the slowest Jimmy John's I've ever been to. Only thing freaky is the vibe. Food was perfectly adequate when I got it eons later

Had to leave a 5 star review just for the fact that the nice cashier recognized my Tokyo Ghoul mask, we had a small rant at the disappointment of season 2 and the need for a reboot. Oh but the food. The food was great, good fast service, can't complain! Clean restaurant, great ambiance! read more

I use to order from here for delivery and back then the service was med oker . Yeah they were pretty fast but the food was still bland. I ate here in the store once and it just seemed off . I dont know if it was the time or day or what it was just off. I got what would be a easy sandwich same as I also got before..roast beef ,onions, lettuce, tom ,pepper jack, jelopino, and the dressing. I dont know why but that is where it was off from the second bite. I have not really had a chance to go back or is it that I have chose not too. read more

Jimmy John's - a storefront window with a neon sign - Sandwiches Near Me - Fife, Washington

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Not coming back service subpar do not come here. They didnt make my wrap with my other food and proceeded to make other peoples food after i told them. First one star ive ever had to give read more

The workers seem distracted and way too slow compared to other locations. Not worth it for an overpriced mediocre sandwich.

Poor service. The store was busy and the cashier decided to "update the cash register" at the absolute worse time. Makes no sense. Will not be back. read more

Wow. Incredible service by the two working here on the night of 10/7. Very helpful, very nice people. Wish I got their names but I did not unfortunately. Food was terrific. I eat a lot of Jimmy johns. I don't write reviews often but these two made my night and it prompted me to write a review. Owner if you see this, I hope you acknowledge the good service and hard work these two are putting in for the business. Thanks again! read more

Great service! Large corporate order, everything was labeled, packed well for travel and made right! Thank you! read more

Stopped by here on the way to Westport from Seattle. I'd signed up for a rewards program and was supposed to get a sandwich for free on this visit. Not only did I get the free sandwich but I also got double meat and a small drink as well and paid nothing. Always appreciate the staff ah JJ's no matter where I go and I've yet to have an unpleasant experience. This location was no exception. Thanks! read more

Jimmy John's - Hard workers working hard. - Sandwiches Near Me - Fife, Washington

I do company meeting every so often and spend a lot at this Jimmy John's but the last two times I have gone here to pick up my online orders for box lunches there were NO pickles in the box lunches. All my guys enjoy these pickles and so do I. It was one of the main reasons for going there. The sandwiches we're good the service was good. One of the main reasons we would go there was for the pickles. I am sorry to say next meeting I have we will be trying out Jersey Mike's. Don't forget the pickles in the box lunches! read more

With the pandemic I have been having more food delivered than normal. Typically through Ubereats which has been super expensive, often very late, and not very good at finding my apartment. 40% of the time I never get the food. So it was nice to order through Jimmy John's. Fast, affordable, and the delivery person called me when she needed directions to my apartment. The sandwich was fine. Basic but good. After I finished eating I did not feel like I paid too much or waited too long for the order. Money well spent. read more

No wonder there was no line. The worst sandwiches we've had in years! Overpriced, terrible sub bread, overstuffed with lettuce. Asked for wheat bread for one but got the cheap sub bread instead. Nothing appetizing about the appearance and nothing good about the taste. Arby's has done nothing to improve this terrible place since they bought it. First and last visit ever. UG read more

UPDATE: Still CRAPPY CRAPPY SERVICE!! Last two orders messed up and when called they brushed it off like they didn't care. I asked for sprouts and first time I got none second time I got lettuce so the rude person who answered said it is what it is we can't call everyone to say we don't have sprout. SERIOUSLY??! Horrible service. Ordered online for delivery and after an hour had not received my order as of yet. Called the store for them to tell me they r super busy and have other orders ahead of mine. It will be there as soon as the others are done. I said no credit my account and cancel the order as this should be told upon ordering. She said what is your name....ok HOLD UP! If u needed my name how do u know WHEN MY ORDER WILL BE DELIVERED??! U don't! I asked for a manager she said she is one. Didn't apologize or anything! I will never order here again. HORRIBLE SERVICE! And this isn't the first time they have been horrible the last 6 times our company has ordered something the orders have been wrong. You will no longer get our service! read more

Don't let the giant fluorescent sign saying, "Come in, we're open for dine in!" fool you. As soon as you finally take a bite of food they'll rush you out. Also, the sandwich maker tonight wasn't wearing a mask, so that's great. Will not be back. read more

Okay look, I'll start off with the negative. It often takes forever for my sandwich to be delivered. Today I waited almost an hour before my food arrived. HOWEVER, it was a wonderful sandwich. All my preferred toppings, and NOT SOGGY GROSS. Already, this lets me know that my food wasn't late due to laziness or anything like that, just that I order during the horrendously busy lunch rush. It's a fine Jimmy Johns location, just be aware that if you're ordering around noon that it's likely going to take a while to get to you. read more

If I could give it 0 stars I would. Placed an order at 8:50pm on a Saturday night. After not receiving an email for 10 minutes I called the store like the website said to. No one answered and they closed at 9pm. I called 2 days later after seeing the charge on my account only to be told by the manager that they "closed early" on Saturday night. They closed BEFORE 7pm but yet they still took online orders. I demanded a refund and was told they can't do refunds after the business day but they would credit my account. Why would I want a credit when I will never eat there again. I haven't had this issue with other Jimmy John's but this location is an absolute joke! read more

My husband ordered a number 7 asked for no peppers, he had some in it. I ordered a number 12 never for it had to ask. Hardly avocado. I really do not like this place but my husband does. read more

Have never had a problem with this location. If you don't like jimmy johns sandwiches then don't go there... duh they all are the exact same taste fresh and filling. Nice warm service very personable, I eat here at lease four times a week. read more

If you want a sandwich in Fife, visit Jersey Mikes or Subway instead! Customer service is HORRIBLE!! Had an issue with a sandwich that was delivered, spoke to a sandwich maker-attitude..spoke to a very helpful manager just kidding!! There is NOT 1 person on the team to serve as an anchor when the others have thrown customer service out of the window. Ended up having to call customer service here's the number, you'll need it I'm sure.. 8662766302 read more

Management, product great and very speedy. Workers looked and acted like zombies. I know the business. I got in and out without a single hello/good bye, etc. Lighter side, the situation seems like it could be easily fixed. read more

my boyfriend drove out of the way to come to this Jimmy Johns because they open an hour earlier than the others in the area, when he got there he tried to go inside at 10, which is supposed to be the time they open, but a female employee rudely let him know the bread was still hot and they wouldn't open until 10:30 and then shut the door in his face. REAL professional. read more

HORRIBLE MANAGEMENT. Deleted my previous yelp review because it wasn't positive. Management hung up on me not one but twice! I asked them to do something simple. They didn't inform me veggies on the side was agenst policy when I ordered. When I received my delived sandwich (20 min later) sprouts where on it. My friend is allergic to sprouts. When I spoke to management no apology was stated. He hung up on me. Told me I was being rude. When I called back to get his name he refused to give it to me. AND HUNG UP ON MY AGAIN. I have filed a corporate complaint. I would recommend going next door to Jersey Mikes. Don't let this happen to you. All I was really looking for was a "I'm sorry about this miscommunication, we'll make sure it doesn't happen again. Is there any thing I can do to help make this better?" read more

Would give 0 stars if I could . This location SUCKS . Came in at 5:30 on a Tuesday and was told they were closed . Says on their sign, online as well as google and yelp that they are open until 9 pm. I guess this location must be franchised and the owner must feel it's appropriate to be lazy and close 3 and a half hours early if they feel like it . Sucks because I was craving a Vito sandwich and had to take my business next door to jersey mike's . Avoid this place . They suck . Drove 20 minutes and wasted gas for nothing . read more

Quick, great service, accurate to our order. I always appreciate it when they go above and beyond. I've been to a lot of jimmy johns and they are among the best! Will certainly be back! read more

super slow nothing freaky fast about this place! you will wait over a hour for your order.

My works orders from here a lot due to the fact that it is so fast and easy... however the last experience was awful!! Enough for a lot of us here to stop ordering from them. I ordered a sandwich with no tomatoes (Im allergic) and when I got my sandwich and opened it up it was clear that someone has put tomatoes on it then taken them off... there was tomato juice and seeds everywhere. Trust me I get they are busy and people make mistakes but when I called to get a new one made the manager Leah (probably wasn't her real name) was so rude! She told me she made it personally and that tomatoes were not put on it... as I'm staring at the tomato seeds. Then gave me attitude when I asked if I could get a new one made. She said "you can bring it back to the store and exchange it" after arguing with her I asked if I could get the corporate number to complain about how unprofessional she was. She said GOOGLE IT! Then I asked for the owner of that store and she said she didn't know who it was and hung up. Get it together jimmy johns, our company spends a lot of money at your establishment in sure you wouldn't want to loose all that business over tomatoes read more

The guy called himself a "manager" I really hope he was lying, Thomas Break, or brake or moron, whatever he said his name was I forget, this guy couldn't manage a smart car out of a 40 foot wide parking spot. My order was late, The only thing Freaky about my experience was the fact it took them an hour after forgetting an item to return with it, the manager seemed okay with that even after I had to call twice, and the girl who was supposed to have been on the way with my chips last time I called is the same person who answered the phone, unfortunately with "managers" like old Thomas here I can hardly blame the overly slow employees. It is the manager's job to manage right? Anyways, when I was a manager for JJ on 6th street in ATX I put out 15k worth the sammies in a single day, I took pride in my work and corporate would have it no other way. Things have obviously gone downhill because these guys failed on every level, then when I asked for some reparations for my time, he said he wasn't giving me anything for a bag of chips, he really missed the point that far, I wasn't mad about a bag of chips, I was mad I ate without them, then was forced to wait an hour on them and didn't even get a sorry, well maybe, a sorry experience. If he cant see why I deserve at least an apology he needs to be demoted to something he can handle like the DB list, if that. read more

I usually love Jimmy John's. If my visit to this new Fife location were my first visit to Jimmy John's I'd never go back. I ordered a #12. It has turkey and supposedly "avocado" on it. In reality it had a spot of guacamole the size of a dime squished between two pieces of cheese. I had to hunt for it to find it. It wasn't enough to even taste. I love avocado so i ordered that sandwich pretty much for the avocado which i thought would be several thin slices at the very least. Huge disappointment. I called them back and told them what i found and the employee told me that a half a teaspoon of guacamole, or a spot about the size of a dime is all they are allowed to use according to corporate. I even repeated it and she confirmed it twice. So i asked for the manager. She told me they spread one tablespoon of guacamole between the cheese layers. That's not enough to even see, let alone taste. And I'm pretty sure I didn't even get a tablespoon. I'll try another Jimmy John's with a higher star rating and see what i get, and update my post. I also ordered a #14 for my husband. He said it wasn't as good as others, so it wasn't just me. They're serving substandard quality here. Not recommended. I did ask if i could come in later for a free sandwich and she took my info and said I'd have a $7 on my next visit. There will be no next visit though. She should have offered that. I shouldn't have had to ask for it. Better yet, corporate should be mailing me a coupon for a free sandwich to use at the location of my choice. read more

I have had orders delivered on three separate occasions over the past three months. Personally, I've never had any problems at all. Just great service. read more