I just paid $10 for a sandwich I asked for "easy hot peppers and easy jimmy mustard" on and this woman put LITERALLY 64 hot peppers on my sandwich. I counted after my first 2 bites. She doesn't deserve a job anywhere in the service industry. She made your establishment look like a joke and sadly I love the entirety that is the rest of your staff. I will never return to your business, also you should fire the woman who caused this issue. It was a black woman and I was there at 2:45. I hope you take the proper measures to ensure she doesn't do this to future customers. read more

The food at Jimmy Johns is great and they deliver which is very convenient. The delivery service is not very good though. I have been waiting now for an hour and a half for my delivery. I have called twice and only during the last call did they estimate the time, which was 30 more minutes. I asked about a discount on the order but I was only offered the option to cancel. If someone would have communicated an estimated delivery time I could have decided then if I wanted to wait that long. If your delivery time will be that far from what is a reasonable amount of time you should tell your customer. One other time I waited for about an hour and a half and found out that our food was taken to a business across the street by mistake. Anyway, your choice, but I suggest picking it up at the store unless you want to risk a long wait or possibly not getting your food. read more

Completely useless staff and management. Do not waste your time or money. Big fan of Jimmy Johns but this location is disaster for either delivery or in house. Do yourself a favor and go somewhere else. read more

Good no nonsense fast food and one of the few places that deliver around Miramar Beach. My sandwich was always delivered on time and my order always right. read more

This location has some obvious issues. The delivery time was stupid, 50 minutes for 1 sandwich, a pickle, chips and drink. Oh and they forgot the chips. I'm writing this review as I'm waiting for the delivery driver to return with what I paid for, which was very surprising to him, that I would expect to get what I ordered. It's been about 20 minutes since he left so I'm anticipating about an additional 30 minute wait for a single bag of chips. If you're going to make someone wait almost an hour for their food, at least make sure you even remotely try to get the order right. read more

Without fail, 10/10 they have forgotten a minor detail. I have never once received a perfect order. I do delivery so it's impossible to get it correct. When I called the owner, he issued me a credit. Even the meals on credit were incorrect. So if you're hungry and don't really care what you get delivered- this is the place for you! I am a local and they have lost a lot of my service. Plus Jimmy kills exotic animals, just saying. Done and done. read more

first time eating here today the sandwiches were delicious. Fast service, clean lobby and bathroom, and helpful staff.

Terrible jimmy johns. This must be the worst managed sandwich shop in America. We ordered our sandwiches before 730 and we're still waiting on them after 1030. Their excuse was that they only have one driver but what type of manager doesn't have more than one person scheduled on a Saturday night? read more

Good service! Clean place to eat. One con is that the subs are a little skimpy. Taste good, just not that much on the sub. However, I would return for more. read more

Always had issues with this place getting my order right upon delivery. So today, upon delivery....I politely said "I hoped you guys got it right this time." The guy asked why I said that...and I told him that they always get my order wrong when they deliver. Once a guy had to go back to the store 3 times to get it right. He was interested in knowing who always delivered, so I told him. Turns out. He was the owner. . He insisted I open my sandwich up right then and there to make sure it was right. It was! And it was probably the best sandwich I ever got from them. He shook my hand and apologized for the past. Then he left. That just made me want to order another sandwich. Nice owner and knows how to give good customer service. read more

I have never experienced anything but great service here! I prefer it over subway or firehouse. Great low-carb options with the lettuce wraps! I get the #4 Turkey Tom with sprouts. Best sandwich ever and the service is FAST! read more

So happy jimmy johns open next to a pizza Restraunt (we left there after poor service and no food) The lady behind the counter was polite, efficient just plain wonderful and the food was great you really live up to your commercials read more

Very limited residential service for delivery! There are very few delivery options in this area. So, I was very excited to hear that a Jimmy John's had moved into the neighborhood. I was all that more disappointed to learn that they would not deliver to my home 1.5 miles away from the Grand Boulevard shop. This seems ridiculous to the extreme, but as the manager explained, some corporate metric figured that my house was further than their maximum "Freaky fast " five minutes delivery time. I guess it's back to pizza and Chinese... read more

Staying at the Sandestin resort and we called to place a delivery order. We assumed they would know where our hotel was because last night another member of our family ordered a sub from there and had it delivered with no problem. They were frustrated we didn't have the exact street address for our hotel so we said no worries we will call back. Since it was so close to our hotel we decided to just drive there and purchase our sandwiches in the store and save them the trip. While waiting on them to make our sandwich in the store we listened to them talk crap about "the person who just called from the Sandestin who didn't know the address" and how they were sure we would call back five minutes before they closed for a delivery, unaware those people were us. We love jimmy johns and have eaten at over 20 locations and never had to deal with such rude and impatient employees. read more

I used to be a big Jimmy Johns fan until now. Usually sandwiches come so fast and I've never had a problem. Today I waited over an hour to get one sandwich. I called the store several times to ask where it was. I was told to be patient, and then on a different call got told the driver didn't even work at that location. Sandwich arrived in a wreck, and had spilled all over the place. Worst customer service I've experienced in a long time. Bye Jimmy Johns. read more

Great service and the #9 is worth coming back again. Nice to eat outside and grab a starbucks coffee next door as well. Great overall experience! read more

always fast service when ordering online! my sandwich usually gets delivered in less than 10 minutes after I put my order in. the gargantuan is my sandwich of choice! read more