The food and ambiance were both excellent, which makes this review especially disappointing to…read morewrite. Our server was professional and clearly doing everything she could, but she was assigned several large tables and was completely overwhelmed. It was obvious she needed help, yet no one stepped in to support her. As a result, we waited at least an hour and a half for our dinners. To make matters worse, our bill included a charge that shouldn't have been there. When we politely spoke with management about our experience, we weren't looking to get anyone in trouble--we simply wanted them to understand what had happened and make it right. Instead of addressing the excessive wait or the billing error in a meaningful way, management instructed our server to remove her gratuity from the bill rather than taking responsibility themselves. That response said everything. The problems we experienced were clearly management issues, not our server's. She worked hard under impossible circumstances and deserved support, not to have her tip used as the solution. We made things right for our server, and stressed to her that this was not her fault. The kitchen produces great food, and the restaurant has a wonderful atmosphere. Unfortunately, poor management overshadowed what could have been a great dining experience. I hope they invest more in supporting their staff and taking ownership when things go wrong.

Had a great experience Great service, amazing food and…read moredrinks Atmosphere is very nice Absolutely an amazing choice while in the Destin Area.

Great service and mai tais! Great casual tiki atmosphere. Nice variety of rum drinks.read more

This is a pretty cool tiki shack, and it is a shack, on the beach in the Sandestin resort. The…read morecocktails are pretty tasty and served pretty quickly. It's a bit pricey but it's at a resort, so what ya gonna do? I'll be back next time I stay here.

Another diamond in the rough here in sunny Destin!! Recently expanded so they have much more…read moreseating and a new speakeasy/ cigar room as well!! Food and drinks are on point, we both ordered their Smoky Old Fashioned and the tacos as well as their staple Wagyu hamburger! Service was great and our waitress Erin was really friendly and checked on us often which was really nice! While they have expanded, reservations are a must if you're looking at bringing in a large group for dinner. Their menu is a revolving one so what some may have one night could differ another. If your in Destin and looking for a nice place for dinner or a libation this place definitely worth checking out!!

We had lunch there today and it was fantastic! Sarah our server was exceptional. She really took…read morecare of my wife's gluten allergy with many suggestions! We've always had great food, service and fun here. Do yourself a favor and enjoy a super meal and more at Bitteroot and be sure to say hi to Sarah. Friends from Freeport!

food was amazing nice waiters…read more recently change their menu the place was absolutely beautiful

Ah man! I would've loved to have given this restaurant a higher rating, and based on the great…read morecustomer service and ambiance, I could have, but my chicken piccata fell incredibly flat. The chicken was so dry and hard that it tasted like it had been pre-cooked and rewarmed in the oven entirely too long. I was terribly disappointed and had to send it back. BE WARNED- this is the part that really BLEW me. Their payment machine doesn't calculate tips properly. My tab came up to $70. I tipped $15... it said that equated to 15% (which is actually over 20% of $70). The total should've been $85, but it then rang up as $89! That is super shady!!!! If you don't check your tabs, don't know how to calculate percentages properly, or even if you're like me and don't want to complain about a $4 difference, they are essentially getting over on you! How many people does this happen to? Imagine if every customer was overcharged an average of $5?!?!?! But... let me back up to the appetizer. We got crab claws. Those were delicious ~ the butter/cheese sauce they came in was rich and robust. This aroused my excitement for the remaining dishes; however, I was terribly disappointed. My mother got the halloumi salad. It lacked flavor. My green beans, which accompanied the chicken, were barely cooked. Although seasoned well, they were hard to enjoy because the ends were still on, so I was left pulling strings of rough edges out of my mouth each time I finished eating one. Maybe the chef was having an off day? I don't know...

This is a must visit when staying at this hotel. Plus it's right next to the pool! The bartenders…read moreare very polite and make great drinks. Since it's on the rooftop of the hotel there's excellent views of the area.

Overall I really liked this rooftop pool and bar. It's located in Hotel Effie at the Sandestin Golf…read moreand Beach Resort. The drinks average about $15-$20. I had two lemon drop martini's that were pretty good. Our waitress - Courtney was amazing. Super attentive and personable. When she left for her shift at 5pm, the waitress wasn't as good. The ambiance is really nice though. Music is played in the background and if you don't want to sit outside there is a bar area inside. Overall, I would suggest going there.

Second day eating at Ovide, real convenient choice for those staying at the Effie Sandestin! Hit…read morebreakfast and went with a salad for the health. After adding the protein, it was a little pricy, but I was really impressed with how it turned out! Although there was a long wait for the salad, the waiter was keen in giving updates and asked if there was anything he could do for us. He also didn't judge me for ordering a salad over some traditional eggs for breakfast! Once I got the salad, I ran a full inspection. The leaves were very fresh, chicken was cooked well, and there were anchovies! True Caesar! Overall, my girlfriend and I were very impressed with the meals we got there while staying over our two day staycation. Would recommend!

Service sucked. Staff did not do well with remembering things or working efficiently to help guest…read moreget in and out and to ensure staff wasn't wasting time. I ate breakfast here and I wish I didn't. The food was okay but the staff!!!! The table beside me asked someone who was cleaning tables to get the waitress. She cleaned and set 2 tables before notifying staff. Most staff weren't rude they were just oblivious. I say most because the greeter started my brunch on the wrong foot as she had to see if there was room for me after I explained I had a reservation. She also greeted guest who came behind me before getting to me. They she fully got them settled before telling me she will need to see if a table is ready. There are no breakfast items on the kids menu for brunch. The waiter provided an explanation/solution so confusing she lost 4 adults across 2 tables. I needed a coffee refill and tried to waive down 2 waitress unsuccessfully while mines served others coffee. My table needed a straw. We waited 10 mins as the waitress served others, forgot, bought us food, was reminded, served others again and eventually came over with a straw. It took 20 minutes to cash out. We needed to go items and it took forever to get the check, containers and a bag. Anyhow there is a small cafe connected to restaurant but it has its own billing and serving area. Just go there. The hotel also doesn't have a fridge. They have a cooler so don't bother with leftovers as they will spoil.

Good service and good food. It's not cheap but it's actually not bad for a tourist trap location…read morecompared to other restaurants we went to... I think value was better here even though it's in an outdoor shopping mall location.

If you like guacamole, you have to get the guacamole, salsa, and chip appetizer. (You can thank me…read morelater.) The Mahi Mahi tacos are a must! So good! If you have any room left, go for the key lime pie. (Again, you can thank me later.) Food and service never disappoint. This is our go to stop when in San Destin. The restaurant is casual and is nestled in a strip of shops.

Greeted immediately and given waters, which was needed this hot day! Wonderful wine selection with…read moregreat suggestions. We shared a charcuterie board and will be back.

Receptionist/server was very unprofessional. The portion of food was embarrassing. The place we sat…read moresmelled like sewer and the fish I ordered for $45 tasted swampy, not to mention it was tiny. They did bring me an extra portion after my comment of it being so small. Have to say the wine was good but thats about it there. Save yourself some money and go to the Craft bar instead.

We ate at BrickTop's during our vacation to Sandestin, and it was absolutely amazing! The…read morerestaurant has a very nice, upscale vibe on the inside that felt perfect for a special dinner out. We started with the spinach and artichoke dip, which was extremely great. For a drink, I ordered the prickly pear margarita--it was amazing, perfectly sweet, and came with a salted rim. It was a bit too much salt for my liking but that did not take away from me enjoying my drink! For our main courses, my husband and I both ordered the house-made meatloaf. It was incredibly flavorful, perfectly portioned, and came with a side of delicious mashed potatoes and 2 crispy onion rings. My daughter ordered the steak frites, which was cooked to perfection and served with fantastic french fries. Everything we ate was delicious, the atmosphere was wonderful, and the service was top-notch. We will definitely be back the next time we visit Sandestin! I've attached photos of my drink and our meatloaf mains. Sorry, I forgot to take a photo of the dip and my daughter's meal.

Very disappointing, below average Mother's Day brunch experience for my family. We waited for 20…read moreminutes before being asked for our drink/food order. When I asked our server about the food he was unfamiliar with the menu. He was also inattentive after the meal was delivered. The food was just as disappointing and well below average for the prices charged. The chicken tasted refrigerated and lacked flavor. Extremely disappointing experience from start to finish. Hopefully BrickTops management team can fix this so future customers have a better experience.

Dozen raw oysters 10/10…read more Crab claws 10/10 Sautéed in garlic butter sauce Teeny tiny crab claws. Cooked great, and the sauce flavor is great too. Perfect to share between 2-4 people. 1/2 Dozen Littleneck clams 10/10 Super tiny clams but yummy. Shrimp Scampi 9/10 I chose to have the shrimp grilled, they were cooked perfectly, juicy, and a great flavor too. Probably some of the best cooked shrimp I've ever had at a restaurant. Pasta was cooked well. The scampi sauce was a good flavor. Adding the juice from the lemon made it even better. I love tomatoes in my scampi so that would be my only suggestion to make this a 10/10.

We did return 3 days later. We were taken to a table, oops it's dirty. We are taken to another…read moretable, dirty too! She just grabs some cleaner and wipes the table down. (Note: she leaves the first table dirty). Again we had oysters which were great. Service was notably slower. I will not return due to seeing a patron's dog go behind the bar. Yes, behind the bar right beside a waitress (older blonde) on the left and an older man shucking oysters on the right. I understand it's pet friendly but I prefer my food to not be subject to dog and dog hair. Definitely seems like a health code violation which neither worker seems concerned about.