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Jimmy John's

2.7 (43 reviews)
InexpensiveSandwiches, Fast Food, Delis
Closed 11:00 am - 9:00 pm

Order Jimmy John's Takeout or Delivery

Jimmy John's Photos

JIMMY JOHN'S ATMOSPHERE

What's the vibe?
Good for groups
Good for kids

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I just got out of class and mind you I'm tired and starving so I decide to get me a nice sandwich. I order my sandwich and everything goes normal, I say the exact thing I say every time. "Can I get the original meal with the Pepe as the sandwich?" He says yes and checks me out. I grab my sandwich and head home. I put on a movie and change my clothes and I'm ready to eat my food. I open the wrapping... why in the world is ONLY THE CONTENTS OF THE SANDWICH WITH NO BREAD WRAPPED IN THE WRAPPING?? I'm searching around cause maybe the bread got up and walked away? Nope. It was no where to be found. I'm very irritated and very hungry and y'all caused me to waste $13 dollars on only the sandwiches internal organs. Got me eating lettuce and turkey like I'm a goat or something. Ya'll played and will NOT be seeing me again.

a piece of lettuce left on a piece of paper
Ashley A.

Worst experience ever. I went to the Jimmy John's in Pearland in Silver Lake. And the manager made my order when I got my order home I had brown lettuce which I know that's not an indication of fresh lettuce. Let me first tell you when I walked in the store the manager Shane was speaking with a customer who was already complaining. So I should've known then that this was not gonna be a good experience. When I called him to let him know about the brown lettuce. He told me that there was nothing that he could do about the lettuce he gave me the lettuce that he had in the store. So when I asked to speak with his manager he said I am the manager and I told him no it's somebody above you. He told me his manager would be in at 8 AM in his name was Brian. He that point he didn't even offer an apologize. So I would never recommend anybody to go to this location ever.

Very disappointed that this was not honored when I went to Jimmy John's this evening.

Their #12, #7 unwich are good. Very disappointed that my coupon was not honored. Instead, I was told that there were no rewards listed under my phone number. However this email does not state anything about having to have reward points. It said that I can get a sandwich a regular sandwich for 499 until May 10, 2023.

The really big cock eyed green/ blue eyed one was the rude one
Courtney J.

So I experienced the worse customer service ever. Granted the place was a meet up place to do some important documents only because Starbucks doesn't have dine in right now. I went to the counter to ask questions about the menu but two people in my party was seated. I walked out to the car to grab a pin and came back in to someone telling the tanks they have to order. One person in the party was discussing the paperwork and responded ok we are going to order. He then states people sit here for 3 hours and we literally haven't been in the establishment over 6 minutes. He then states no you have to order NOW' we were like no we don't have to order when you tell us we said we were ordering but you don't rush a customer and tell us to order right now especially when we are not familiar with the menu and I just came to the counter and I pointed out who I spoke with. He was terribly rude and I felt it was a race thing because had I have no color you wouldn't tell them they have to order now . I am calling corporate because that is not how you deem service to any customer that walks in an establishment. I was very disturbed because you first off don't know who we are and you talk to us any kind of way

1 piece of meat. The tomato on the bottom of the sandwich is bigger

Ordered online for delivery at 11:45. The driver showed up over an hour late. Watered down drinks and cold sandwiches that were lukewarm. No one called or explained anything for the delay. Missed my lunch break and couldn't eat and very questionable sandwich. About the sandwiches, they put one slice of meat in the sandwich. See pictures. 28.00 for 2 of these. Make your own sandwich, it will be cheaper and better.

On their tables.
Nina V.

A great and healthy alternative to fast food chains. I really liked the place. They were very nice. The sandwich was great. I will definitely come back.

#12
Karrie M.

I decided to give this sandwich shop a try during my lunch break, and I must admit they are fast! If I was ordering my sandwich the assembly line was placing the toppings on there as I spoke, by the time the cashier was handing me my receipt the sandwich was done. I was so impressed with the service here I'll surely be back again, this might be my new lunch spot. As far as the sandwich, the bread was extremely fresh as well as the vegetables.

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8 months ago

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5 years ago

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2 years ago

Very reliable and the food is good for a sandwich store. The service is great and there delivery is very prompt and dependable

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2 years ago

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3 years ago

This place is great, got a gargantuan with a bunch of customizations and everything was right. Thanks y'all!!

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3 years ago

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6 years ago

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9 years ago

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9 years ago

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7 years ago

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4 years ago

Felt welcomed in everyone was nice got the #12 on wheat bread everything was delicious nd awesome thanks guys !!

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9 years ago

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12 years ago

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10 years ago

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5 years ago

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8 years ago

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11 years ago

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10 years ago

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11 years ago

LOVE Jimmy Johns but how does this place not deliver 2 MILES AWAY?!

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10 years ago

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11 years ago

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Whataburger

Whataburger

2.0
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0.2 mi
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WHATA-EXPERIENCE! It's so cool getting to try a Whataburger IN Texas. I enjoyed grabbing a burger…read moreat one of their Arizona locations. However, there's something special about grabbing a bite from the Texan source! My bacon burger was yummy even after a 20 min ride to DT H-Town! The fries are scrumptious and unfortunately I dropped my vanilla shake so I can't comment on that! The lemonade's good though! Service was good, the girl at the window asked me "is it over?!" I guess they had a wave of folks before I rolled up. She had a warm demeanor and brought my food out quickly! The drive-thru is not as bad as people make it out to be, there's a good traffic flow. I arrived for a late night bite, so it was quieter. Note: This location is near the freeway, so it's a perfect fast food pitstop! It's open 24/7!

Went through the drive thru this morning around 8:30 AM (Friday, 5/22). When I pulled up to give my…read moreorder the sound over the machine worked perfectly (we could both clearly hear one another) and the person who took my order (Sylvia) asked for my name and then proceeded to take my order (all the while she was kind, professional, patient and helpful). The line moved at a steady pace, nothing mind blowing but a steady pace for a Whataburger. When I pulled up to the payment / food receipt window, Sylvia greeted me by name (given when she took my order), took my cash payment and gave me the proper change. She then politely verified I had a grip on my drink before letting it go and then also handed me my food (with all the correct items and condiments). During the entire interaction, I felt like I was her center of attention, she cared that I was her customer, and she took good, quick, quality care of me. (Thank you!) I also noticed that throughout our interaction she was also helping other customers with the same amazing customer service. She was taking orders, walking other orders of food out to other cars/customers, working the register window - she navigated her duties extremely well and prioritized customer care. I honestly left Whataburger wondering if we had any openings where I could potentially tell our recruiters to hire her within my own organization (so watch out Whataburger haha). The level of service and professionalism I and the other customers around me received this morning was/is by far the best service I have seen in any fast food establishment. Please tell Sylvia C. that her elite customer service, multitasking skills and quality care makes a huge, positive impact on her customers and we truly appreciate what she does for us and how she leaves us feeling, thank you! Oh and the food tasted exactly as expected, no problems with the quality or freshness of my order. Went through the drive thru this morning around 8:30 AM (Friday, 5/22). When I pulled up to give my order the sound over the machine worked perfectly (we could both clearly hear one another) and the person who took my order (Sylvia) asked for my name and then proceeded to take my order (all the while she was kind, professional, patient and helpful). The line moved at a steady pace, nothing mind blowing but a steady pace for a Whataburger. When I pulled up to the payment / food receipt window, Sylvia greeted me by name (given when she took my order), took my cash payment and gave me the proper change. She then politely verified I had a grip on my drink before letting it go and then also handed me my food (with all the correct items and condiments). During the entire interaction, I felt like I was her center of attention, she cared that I was her customer, and she took good, quick, quality care of me. (Thank you!) I also noticed that throughout our interaction she was also helping other customers with the same amazing customer service. She was taking orders, walking other orders of food out to other cars/customers, working the register window - she navigated her duties extremely well and prioritized customer care. I honestly left Whataburger wondering if we had any openings where I could potentially tell our recruiters to hire her within my own organization (so watch out Whataburger haha). The level of service and professionalism I and the other customers around me received this morning was/is by far the best service I have seen in any fast food establishment. Please tell Sylvia C. that her elite customer service, multitasking skills and quality care makes a huge, positive impact on her customers and we truly appreciate what she does for us and how she leaves us feeling, thank you! Oh and the food tasted exactly as expected, no problems with the quality or freshness of my order.

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Whataburger
Whataburger
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Chipotle Mexican Grill

Chipotle Mexican Grill

2.0
(255 reviews)
0.2 mi
$

This was unfortunately the worst experience I've had at a Chipotle. I waited over 30 minutes…read morebecause there was only one person preparing orders while the cashier was busy refilling utensils. Another employee handled the meat, and one focused solely on online orders--leaving the in-store line completely stalled. Meanwhile, several staff members seemed more focused on making their own food and drinks than helping customers. Overall, I wouldn't recommend this location--it's extremely slow, and you'll be waiting far longer than expected.

I went through a Chipotle addiction phase throughout high school and college. I probably visited…read morethis location alone 150+ times over the span of those 7 years, and not once have I seen any changes to its operations even though there are clear areas for improvement. The food itself usually tastes decent, but the crowd control and portion sizes are an entirely different story. There are no where near enough employees at the serving line and cash register. The line extends all the way to the entrance and sometimes even intrudes into the dining area during lunch/dinner hours. On multiple occasions, I've craved Chipotle but then changed my mind after seeing the ridiculous line. The popularity of this location doesn't speak to Chipotle's amazing customer experience; it merely reflects the lack of other semi-healthy fast food options nearby. However, Pearland's food scene has steadily expanded over the years and it's not certain whether customers will continue to put up with this restaurant's inefficient operations in the near future. Small portion sizes are more of a universal Chipotle problem, but it still deserves mentioning. Don't shy away from asking for extra. The only toppings that cost more for extra are meats, guac, and queso. Also, keep in mind that ordering on the app to save time will come at the near guarantee of small portions. Coming in about 30-45 minutes before closing time typically circumvents these problems, as workers usually provide more generous servings (a lot of the food would go in the garbage otherwise). To be clear, these are issues with management and not individual workers. I can't speak on anyone else's personal experiences, but I've never encountered a rude server or cashier here. I still enjoy the convenience of Chipotle during non-peak hours, but I'm looking the other way if its 12-1pm or 5-7pm.

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Inside
Inside
Chicken bowl
Chicken bowl
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Jimmy John's - sandwiches - Updated July 2026

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