If I could give them -10 stars I would. My friend and I went before closing for 2 giant subs. $32 ish dollars without tax. We got charged $52. My friend being the nice guy he is brushed it off. WE WERE UPCHARGED $20 (or like $16 after tax). I wrote to JJ and they said oh yeah you were over charged we'll send you a gift card. Waited, waited, emailed them 2 months later and heard from corporate that there was an issue mailing gift cards and it was coming. Its been 8 months. THEIR EMPLOYEES WILL UPCHARGE YOU AND NOONE CARES. Never getting a sub there again. read more

This is the slowest Jimmy Johns out there. I mobile ordered two subs and it took 30 minutes to get them upon arrival. One car ahead of me, so not much in the way of a line, no customers in the store. It's a bummer, we order from here and it's consistently super slow. Last time we visited they were out of bread. It was 12 noon. The firehouse subs and Jersey mikes are better options. read more

Ambiance is what you expect from a sub shop. Subs are good when they make them right. The service was not that great. Little attention to detail in my order. That gave my daughter a sub with no meat despite her only asking for no cheese... who ever buys a sub with just the bread and fixings?! Trusted we got what we ordered, we wet home, only to find out of our surprise once siting at the kitchen table. Had to drive back to get it fixed. read more

Went to drive thru today and asked for no mayo on one of my sandwiches. Not only did I receive mayo but also got added cheese I did not ask for, or want! Upon paying I tried to use my rewards and three different workers could not figure out how to redeem my rewards. What's the point of the app if it can't be applied? Overall poor experience-slow, incorrect order, and overpaid. read more

Freaky slow. What happened to Jimmy John's legendary fast service? It took 45 minutes for me to get a sandwich. read more

Great sandwich, roll is soft making for a complete meal with lettuce, tomato and mayo! Absolutely delish

Not a good experience here. But all Jimmy John's are not the same far as customer service and portion size. I just choose not to visit this one. Bad experience read more

Put some meat on the sub and not a salad. Luckys in Pasadena makes a better sub first and last time I will ever come back.

We have been getting the same Unwich Jimmy John's sandwiches for several years now and with like mostly fast food restaurants, prices are about 15-20 % higher with less sandwich. It is getting to the point where it just isn't worth eating out anymore. With all the higher prices for less food (which may not be very healthy). We'd have been slowly weaning from dining out. The hell with convenience. Better to eat at home and prepare yourself REAL FOOD and you know what you are consuming. read more

A pathetic excuse for a Turkey Tom. $14.25 for a giant sub and this is what you give your customers? Not to mention sitting in the drive thru "waiting" for 20 minutes after ordering. read more

Jimmy John's - A pathetic excuse for a Turkey Tom. $14.25 for a giant sub and this is what you give your customers? - Sandwiches Near Me - Severna Park, Maryland

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They need to change their tagline from "freaky fast" to "low key hostage situation" - 30 minutes in line to process orders from three cars?? And they didn't even get the order right (left off mayo instead of tomatoes, tried to give the wrong size drink, tried to not give the chips). read more

None of the employees I interacted with were wearing masks, and to make things worse, there was a hair in my sandwich. It's been a long day, so I was too hungry to return it, but I now know that I should've trusted the previous reviews here. It's unfortunate because the sandwich was tasting pretty good until I saw the hair read more

Jimmy John's - Cubano with hair - Sandwiches Near Me - Severna Park, Maryland

Came around 1 on a Friday and it was just a bunch of unorganized chaos. A ton of people there and no one seemed to know what was going on. No French baguette which is why you come here anyways, hello it's the lunch rush. read more

Ordered a Turkey sandwich for almost $7. Literally got one slice of Turkey. Tried to ask for more meat and was told that's a "serving" and we'd need to pay for more. Total waste of $ and rude employees. Not worth it read more

Today Aug3rd 2022 I recieved the 1st sub, I have ever had there that was totally day old sub roll . I buy there subs lots and always be ause the rolls are Amazing . Today it was HORRIBLE . The outside of the roll cracked from dryness . Every bite . It was SO BAD , I called and very nicely told the manager how disturbing to recuece a stale day old sub roll. He lied to me saying they do not HAVE ... day old bread. I told him of course you do. I purchase just the rolls at times and am asked every time "Do you want day old or todays?" Not only did the manager lie to me , he could have cared LESS. Not at ALL interested in my bringing this to his attention. . Lied again telling me it hit cooked too long and they'll "turn down the knob on the oven " ARE YOU SERIOUS ! I said no you won't . The oven is set to protocol for the JJ coroprate headquarters . And your subs are always delicious . I was then told to have a wonderful day . What utter B S. How patronizing and snarky . VERY BAD LOOK for this business. NO and THANKYOU ! read more

Seriously one of the most over hyped restaurants I have ever visited. Don't misunderstand me, they use quality ingredients, and the subs are good, but they are just that, good. Not great. Not fantastic. Nothing I couldn't do at home with a visit to a quality deli. read more

Placed an order for delivery tonight. After 45 minutes of waiting and it still saying "order received" with no update of when it would be delivered I called and asked if we could just pick up our order instead. My husband goes to pick up and there's three people just standing around doing nothing, one of them being a delivery driver. Get home and my sandwich is falling apart, I have no straw for my drink, and was not given the side of kickin ranch my husband ordered. Definitely gone downhill this past year and that's a shame. Name should be changed from freaky fast to freaky slow and half assed read more

Bottom Line: Good sandwiches served on great bread at record speed but order accuracy needs some improvement. Here is what I like about Jimmy John's: They have a nice variety of meaty options and their breads are fresh and delicious. Taste wise, I've never had a compliant about my sandwiches here. Something that is nice about Jimmy John's is that they have a drive through; however, consumers may feel the need to go in and take quality control into their own hands. Here is where Jimmy John's loses stars: The problem with Jimmy John's is that, as their commercials indicate, speediness is of utmost importance such that accuracy is often sacrificed. I noticed that several other reviews, as well as some of the "not currently recommended" reviews, indicate the same issue with accuracy. For that reason, when I do go to Jimmy John's, which is now rare given the accuracy issue, I go inside and watch them make my sandwich through the clear backsplash on the sandwich counter. When I do that, I leave with a correct order but honestly, after doing my job correctly all day, I hardly feel like doing someone else's job for them. read more

Great service, steady quality, freaky fast delivery. They are always my go-to when I'm in the office.

Because I had to put in in a Togo bag myself really when people order to go you usually put it in a bag not say O there right here... Jerk read more

Jimmy John's - Inside - Sandwiches Near Me - Severna Park, Maryland

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Nothing freaky fast about this Jimmy Johns! I go to Jimmy Johns a lot and this is by far the worst one. I normally come for lunch and they always appear short staffed and seem to be training someone. During a previous visit I heard an employee on the phone begging someone for help. If you visit this location just plan on waiting 10 minutes for your food. read more

This branch has a drive-thru. Good. The app for ordering, however, does not update as quickly as someone makes the sandwiches.

Well they didn't live up to JJ's fast subs delivery. Placed an order through the app which was pretty easy and simple but it took almost an hour for delivery. There should be a discount or something if the company says to have fast delivery and they are slower than slow with it. If I had wanted to take this long for my food I either would have ordered somewhere else or just got in the car and got it myself. Not convenient! read more

Sandwiches are good, but "freaky fast" is a total lie. I have ordered from them three times including today. The first time was fast, subsequent orders have taken two hours and now I'm at a bit over an hour waiting on the third order I've placed with them. No longer the place I want to order from because I'm starving at work! read more

Terrible service. The employees never get the order right. Do not go there. It's a shame because the Annapolis JJ is great! Tonight's surprise was a BLT with NO LETTUCE! and no lettuce on the tuna sub either. When calling to speak to the "manager" we were asked to bring it back??? We don't live nearby and it's SNOWING out. Really? Don't waste your money here. Trust me read more

Jimmy John's - B"L"T with no lettuce???? - Sandwiches Near Me - Severna Park, Maryland

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Former employee alert! I worked at this Jimmy John's as an in-shopper for 3 months during my summer break. I enjoy Jimmy John's for what it is: a simple sandwich shop. Nothing more, nothing less. All of the ingredients are extremely fresh with the exception of the avocado spread (it comes from a frozen baggie). Meat and cheese is all used within a 7 day period. The only cheese offered is provolone, so if you don't like provolone, sorry! The expected time for a sub to be ready is 30 seconds, hence the freaky fast. There are three employees who work on your sub; the bread person cuts the bread and puts mayo, tomatoes, and cucumbers on it (if they were requested or come on the sub), the meat puller grabs the meat that goes on whatever sandwich you ordered and puts the remainder of the veggies and spreads ordered on, and the consolidator who wraps it all up and calls out. They should be able to do all of that in 30 seconds! Mostly every employee is very chill and fun. I find it amazing that any Jimmy John's you walk into, the employees are quick to crack a smile and welcome customers. If you have a bad experience at a Jimmy John's I'd be sincerely astonished if it occurred again. The cleanliness of the restaurant cannot be questioned. The customer area, bathroom, and food prep areas get cleaned three times a day, with daily special duties throughout the week (like deck scrubbing). Jimmy John's is probably one of the cleanest restaurants that exists. There are rigorous hygiene standards held up behind the counter, so you don't have to worry about that. Quirks: We will not bag your food up for you if we're in a hurry. It isn't a prioritized task, so please don't be offended that you have to pick up a 20 gram paper bag and put your sub into it. We do not have milkshakes or fries. Every sub except for the tuna subs and slims comes with lettuce, tomato, and mayo. If you do not want these, please say so! All other veggies in any quantity are free. We do not have anything to put sides in, so they aren't available (like avocado on the side). We can offer mayo and mustard packets if you'd like some extra. Finally, you can't get anything extra on a slim, besides meat and/or cheese. It's a corporate policy, we can't do anything about it. That's why it's less expensive! Pro tip: I advise asking for "take bread out" on the club sandwiches - they'll take the bread out of the top of the roll and fill that with veggies, instead of trying to wedge them between the meat and cheese. I find it's way too hard to evenly eat a club sub without doing that, because the meat and cheese squeezes out. If you're worried about wasting the bread that's taken out, you can ask for it to snack on! read more

I don't know why I keep trying to like Jimmy Johns. I went to one in the mid west and thought it was really good sandwiches but I guess I was just really hungry. Went when they first opened one in Severna Park, and was bummed. Bread is usually good, but it was so soggy I couldn't enjoy it, sandwich was room temperature and unappetizing. I made another trip later in the month, I suppose, having not learned my lesson the first time and was disappointed. My friend wanted to go, so I went ordered a beach club, same deal, just no flavor and soggy bread. I suppose if you like bland food you could easily make at home for cheaper, you'd like Jimmy Johns. read more

Best sandwich I've ever had! The employees were super friendly & made us feel welcome. We will definitely be back! Best Jimmy John's ever!

typical sandwich chain, odd that there is not a Steak and Cheese on the menu. Love the fact that they serve the un-wich - a low carb sandwich alternative. Employees helpful, knowledgeable and friendly. Fast service. read more

I don't know why I keep trying with this JJ location. I finally gave up on delivery after continuously receiving orders missing a drink, chips, etc. Then you have to wait for the driver to go back to the store and bring it back. Meanwhile my lunch break clock is ticking. How hard is it to double check the order before the driver leaves? Final straw today. Went for an in-store order and was the only customer. Young guys behind the counter goofing off with each other. I ordered my sub, they made it in about .05 seconds before I could even watch and it was done. Before I was even out the door they were back to goofing off. Get back to work, and there is NO mayo on my sub. To me, that's inedible. Worse, the lettuce looks terrible, pink and definitely not fresh. I'm so irritated that I've wasted almost $8 and a lunch break, and have no lunch. read more

Amazing awesome service from Bethany and Kenny. Whenever I come here they give me the most outstanding service and the best sandwiches ever. Thanks Guys Love You Guys. Will be back and tell everyone about y'all due to the exceptional outstanding service always.!!!!!! read more

This location has officially lost me, I come here all the time expecting some improvement and it never happens. They are super slow, sandwiches are weak and my order is ALWAYS wrong! Not worth it. read more

We were traveling and stopped at this location for a quick lunch-we had never been to JJ previously so we wanted to try something new - best run sub restaurant we have visited. The staff was pleasant, polite and eager to please-I hop that as we travel we can find more places like this one-This was for Servena Park, Md location read more

Worlds best sandwiches. Great customer service. My family and I went and had a great time. Will definitely be back. Best JJ in Maryland.

This location is HORRIBLE!!! They ALWAYS run out of bread! Seriously you are a sandwich place! This is the second time in the last two weeks! Done read more

This is the slowest one I've ever been to. They frequently get my order wrong. Not sure why I keep coming to this one.

Tried Severna Park's Jimmy John's for the first time. While everything was fresh (bread was a little hard), the sandwich was really weak. A lot of lettuce, weak on the meat and cheese. Before Wawa comes to the area, Jimmy John's Severna Park, and the others for that matter, better get their stuff together. read more

This review is concerning the delivery. I live exactly 2 miles from Jimmy John's. I can look out my front door and see their delivery folks driving by. Yet whenever I try to order anything, I am told I am out of the delivery range. Yet they drive by my house all the time? What gives? Wish I could judge the food, but they w/o t deliver... read more

Service was very good. And like their ads say, they are fast. Even though it was slow everyone was working and cleaning. Which is a good sight to see. read more

I found out at 930am that I needed to feed 46 people lunch today. I placed an online order with Jimmy Johns for an 11am pickup. The owner-operator, Jerry, called me immediately to confirm the order. JJ needs 2 hours to bake the bread and I was inside of that window. When I showed up at 11 the sandwiches were boxed up and ready to go. They were thoroughly enjoyed by 46 military members an hour later. Thanks to you Jerry and your hard working team! read more