Nick, who is usually manning the place with one other (or alone!) takes care of the customers very well. Sandwiches- both on the slides bread and regular white were delicious and filled with the ingredients. read more

I am not a creature of habit when it comes to food, I do love leftovers, but I have a hard time ordering the same thing every time I go somewhere, mostly because I want to be able to test all the options to write better reviews. This is not that place, I have tried other sandwiches, no sandwich can beat #10 (I think it's called the hunter). It's a roast beef sandwich, ordered with extra mayo (I know, not the healthiest), and cut in half (who can eat a whole sandwich!). My boyfriend always gets the #16 add provolone, honestly don't get why anyone would eat anything other than the roast beef. The meat is tender, doesn't have an iron after taste like other places, and the simplicity of mayo, lettuce and tomatoes just works for me. This is our go to place, especially when we're feeling meh, or starving. Their delivery is lightning fast, and their chips, cookies and pickles are never too shabby either. read more

Great fast service, after a phone call, you're sandwich is all ready to be picked up. My personal favorite is their variety of chips. I often choose the jalapeños. As for the sandwich, they are fresh and well made. read more

If you want to order, make sure to call a minimum of an hour before they close. They quit answering their phones by 9:30p. Called 6 times at this point just to see if they would pick up... they haven't read more

Just walked in to this JJ location (Merrifield, VA) - and walked right back OUT. The two employees making sandwiches were "wearing" face masks pulled down below the chin. REALLY. No thanks. read more

horrible service and mean and nasty front desk. If you cant keep with with demand, then dont take an order. Food that needs to be thrown out after lunch because they cant deliver in time is embarrassing. I know its a pandemic, then if you cant keep up dont take an order. read more

I work near this place and so order from here regularly. Usually the food arrives promptly and as requested, but yesterday I ordered lunch and it still hadn't arrived after 40 minutes had passed. Okay, weird. App said it was still in the process of being made, not even out for delivery. I called the store and spoke to some harrassed-sounding person who said something about the driver and it should be there soon. Called again after an hour with no food. Person said they would send the driver over right away. Called after 90 minutes with no food, except the app said it had been delivered. Don't know where it was delivered, but not to me. Explained this to the person on the phone and asked that my order be cancelled, since my lunch break had long since passed and I'd have to make do with Goldfish. Once I got home from work (around 5 hours after I initially placed the order) I called the store again so I could make sure I would not be charged for the food I never received. The manager offered to send me another meal free of charge, but since I was already home it was a moot point. He then explained that the driver had already clocked out for the day and so had taken his tip, but that he would be calling my credit card company to have the payment cancelled and would let me know once this was done. Over 24 hours later, and have heard nothing. Guess I'm out $12. At least with delivery services like GrubHub they have actual customer service where you can speak to a person and they will promptly fix the issue. I've learned not to order from Jimmy John's again. The food may be fast, but the customer service leaves something to be desired. read more

Talk about freaky fast....I made an online order at 12:58pm got my food at 1:06pm. Very impressive!!

Baja beach club in a lettuce wrap....Yep, I'm a fan. Extra star bc they offer options without bread. These guys are my office's go-to for speedy lunch and delivery. read more

Great service from Tyler when ordering for a large event for my church. All the sandwiches came individually wrapped and labeled for easy sorting. Keep up the good work! read more

I'm still not sure how this place can deliver two sandwiches to my door in under 15 minutes. I think they must use some sort of tear in the space-time continuum or something. All things said, it's a mainstay of my delivery menu options. I've never been to the location in person, but have met the manager/owner; he actually delivered to me personally one night as my order was the last one in the gate! Super nice guy, and every order I've ever placed has been a 5-star experience. read more

So I ordered a slim jimmy with turkey and asked for lettuce and no cheese. I then received a delivery of a slim with no lettuce and cheese on it. My daughter is allergic to cheese so I got in my car and drove to the store and went inside and asked if they could remake my daughters sandwich with no cheese and asked if they could put lettuce on for me. The young lady at the counter said the jimmy comes with no sides just turkey. But she already messed up the first time and put cheese on it so I thought it would be nice to add lettuce for me and she was rude and didn't care that I had to drive back to the store to have them fix my sandwich in the first place. Iv been I customer service for 16 years and never felt so little as a customer. I own 6 businesses in the area and ordered huge deliveries from this location and now I'm not ordering from there ever again. Thanks to the young women that made me feel this way. Sorry jimmy John's you guys are looking bad by your employees. I will go to jersey mikes for now on. They are close too. The night I went in was 04/14/2022 at 6:50pm. read more

This review is only for this location, not Jimmy Johns as a whole franchise. Jimmy Johns is excellent because they have 'freaky fast delivery' from other locations, my deliver has taken anywhere from 4 to 12 minutes. So far I've ordered from this location three times, and it's taken 15, 35, and 60 minutes to deliver a sandwich. I live 1/2 mile away (if that) HIRE MORE DELIVERY DRIVERS! read more

I've already frequented this Jimmy Johns a number of times and have been nothing short of impressed every time. The staff is always incredibly kind and helpful. The restaurant is very clean and the ingredients are incredibly fresh. I usually order the Beach Club on wheat bread with "EZ mayo" and "EZ cheese" (less mayo and cheese) for a slightly healthier option. The avocado spread that comes on the sandwich is delicious and adds a great flavor. The "15 minute" parking spots in the garage next door are perfect and the Jimmy Johns door access through the garage is so convenient. I will definitely be back to this particular Jimmy Johns! read more

I ordered lunch for the office today over the phone and had a more than pleasant experience from start to finish!! The staff is helpful, courteous, and went out of the way to ensure that the order was accurate- and delicious! I got a #1 Pepe and the ingredients are so fresh and bread is out of this world. I had a few special requests and they took care of them without error or hesitation. The quality of sub that you get for the price of $5 for an 8" is unmatched by any other competitor in the area. Not to mention they truly are freaky fast- your sub is usually waiting for you by the time you are done paying! I specifically want to praise the staff at the Merrifield location for making my experience one of kind. I will be back for many lunches to come! Love everything about this place! read more

I've ordered from multiple Jimmy John's and typically they always deliver both fast and excellent service. However this specific location has a serious problem with the training of its employees with even the most basic of customer service. They are continually rude, messing up orders, and not following delivery instructions. If you have the option from eating from any of the other many restaurants in the merrifield area, I would definitely recommend doing so. Jersey Mike's is less than a quarter of a mile away.... just ss saying. #fedup #lostmy100samonth read more

This was definitely my first visit since college. With no liquid courage, I went ahead and ordered the "totally tuna" sub with sprout. It was nothing spectacular, it was just "good enough" to hit the hunger spot in my belly. By the time we got finished paying my sub was already done. Bravo, you freakishly fast "gourmet" subs, JIMMY JOHNS! read more

Pretty much my go to. Love jimmy johns. The owner at this location is a great, down to earth dude and is often there making sure things are top notch. Jj's bread is just awesome. No other way to say it. And, delivery...freaky fast doesn't even cover it. Usually 5 mins at most. My favs are the hunters club and the billy club, but I've yet to find anything I didn't like...sweet tea is the bomb. read more

I've been here many times now and highly recommend this location Excellent service! They are fast and friendly. Food: Yum! Everything tastes great and really fresh! This place is my staple go-to for sandwiches! read more

If you value customer service Do Not Go to this Jimmy Johns. Also it seems that Jimmy Johns has a difficult time with telling the difference between a club sandwich and a sub. This was the first time I personally ordered from Jimmy John's after hearing great things about them. The web page clearly shows a 8 inch Italian sub on a sub roll and a Italian Cub sandwich in slice bread. So I ordered an Italian club sandwich of course I got a sub. I called to get my sandwich changed. Oh No..this was my fault. I should know the club sandwich means extra meat and cheese . Really? Since when? A sub is a sub and a club sandwich is a sandwich...Take a look at your web page , the picture is quite clear. read more

I have never yelped about anything. Good or bad .until now.. And it has nothing to do with the food. Actually it's a damn shame,I'm never ordering from this location again. I have worked in hospitality for years. Went to school for it even. And have very few times been responded to like this before. The situation was that yesterday Icalled for a delivery and they delivered no questions asked. Today I called and they said it was out of there delivery range..weird u delivered yesterday. Yes but we made a mistake. Ok, I say. Having been in this situation before I presented a solution, that they honor it this one time and deliver my food.Just to resolve the inconvenience they created. This was unacceptable and I just got a solid" NO. Sorry.but you will have to come in". And this was across the board!all the way to upper mgmt. like apparently.bill . put me on tje phone with someone from "corporate" shawn was his name.All I was told was well if we deliver this time what says you won't try this again... Do you realize how insulting that is! Ridiculous. After that they gave me nothing. no incentive to come there at all.even after mentioning i was sick and was a jimmy johns employee at one point.You should not be in the hospitality industry. You lost out on a really good customer. I've been going to jimmy johns since they opened I work and live close by. I will never return.thanks. read more

Needed sandwiches catered for the next day. Other places I considered--Harris Teeter, Whole Foods--needed more time. Jimmy John's was able to have them ready when I wanted. Sandwiches were simple, but good. Lots of napkins and condiments provided. Would use them again for future events. read more

The sandwiches are nice and fresh. The bread is perfect! The only reason I am giving this location 3 stars is because of the lack of friendly service by the delivery guys. Folks in our office place delivery orders often from this location. It's rare that I see any of the delivery folks smile when they deliver an order. I met one of the owners, Tyler (I believe his name is). He is very friendly and outgoing and I guess I expected the same from his employees. read more

Today is a snow day so I may have lucked out looking at other reviews. I work over on Javier and I was hankering for a sammich. I enter through the very convenient parking deck located next door. They are fully staffed at this time (lunch). I walk up, and the young lady asks me what id like, then steps away after she hears it. About 30 seconds later someone rings me up, and as soon as I get my card back I get my sandwich. Like I said before I probably lucked out, however the young lady made my food before she rang me up, which made things a lot more efficient in my opinion. Service is polite and courteous, would definitely eat here again during my lunch hour. read more

Nothing but great experiences from this Jimmy John's location. Great staff and great sandwiches - huge fan of the Beach Club! If you live within the delivery area, I highly recommend ordering delivery. It's super fast and a great price. I will be frequenting this JJ's location quite often! read more

Jimmy John's - Jimmy John's Merrifield! - Sandwiches Near Me - Vienna, Virginia

Got the roast beef and it was delicious. Made v. fast. But I was there before 12. Yes, parking situation is not good, with a few spaces in a garage down the street. I have had times when I could find no parking space but this time I was there early. But I can't be crazy about a place that offers no hot sandwiches. IMHO opinion a great sub shop must not only offer hot sandwiches but the pinnacle of sandwich-dom, the sausage sub. Comes with tomato sauce and lots of melted mozzarella on top of sauteed onions and green peppers. These are corporate issues, yes. R U listening, Jimmy John's Corporation of America? Paisano's offers it. Non-franchise sub shops offer it. It is getting as hard to find as the chile relleno sometimes. read more

drove 30 minutes just to see a sign posted saying they close at 5pm when online it says 7pm. please post your relevant hours online. i was really looking forward to a jimmy john's sandwich. read more

I work right next to this place so I've been getting lunch there pretty much every day. Love me some Jimmy John. Super lightning fast even at prime meal time and very delicious. I'm a fan Update: Sadly I've now moved away from my beloved Jimmy Johns but after over a year of loyally going there they didn't disappoint me once, and even sent me off with a free sandwich. What are you doing still reading this, go to Jimmy Johns read more

Tasty subs delivered to you at lightning speed! There was only one occasion where this location took about 20 minutes to deliver my meal- they were short on drivers. I just ordered again from them recently and am re-pleased. I got the turkey slim sub with their regular chips, and a chocolate chunk cookie. Everything tastes great and fresh. They are cheap and the freaky fast delivery is fun. Now I gotta find one near my home, as I have only ordered for delivery at work in the past. read more

Bummer!!!! I order the Vito no Gen Salami add turkey. I also added hot peppers. Sandwich delivered didn't include the onions or the hot peppers. I love JJ but today they have disappointed me. It's raining and the delivery guy was soaked. Had it not been for the rain I would have called to have it replaced. Didn't have the heart since it's raining. Smh read more

Jimmy John's - My Vito was wrong!!! - Sandwiches Near Me - Vienna, Virginia

I needed a rush order for 15 guest and they delivered on short notice. The sandwiches were delicious!! Thank you.

Great staff members! Great food! Great owners! I'm hooked! read more

I probably order from here once a week. They've never gotten my order wrong, always deliver quickly (it's not just a commercial!) and it's just so delicious. The bread is perfect the cucumbers on my totally tuna are always so crisp! I wish they sold jimmy johns chips in a large bag though! Oh and the pickles are out of this world HUGE! Everything about this particular jimmy johns is great cookies are perfect not to chewy and not hard. It's easy to say I'm obsessed! read more

I was very please by the outstanding staff at this location! I always order the beach club and am always very pleased with my sandwich no matter what location. On this particular occasion I don't know what came over me, but I accidentally ordered the Hunter's club. I got it to go and when I got to my car (I'm a habitual car eater) I realized they had given me the wrong sandwich (or so I thought)! I went back in, slightly annoyed, and said politely they had made the wrong sandwich. When I realized that they made the right sandwich and I ordered the wrong sandwich, I felt like a real jerk. However, the staff here happily made me my favorite sandwich without any hesitation even though it was of no fault of their own! Thank you! read more

Just had a sandwich once!Simple veg sandwich,good service nicely made may be slightly pricey?

Positive: quick, less than 60 seconds to get your sandwich. Negative: most of the bread is a sub - baguette style. They do have whole wheat but that bread is so thick and they don't toast. The meat hasn't tasted the freshest (my second time trying them out). Overall, the sandwich is average. I gave two star only because the first time I got a turkey tom and the entire sandwich was filled with mayo...I couldn't even eat it and had to call the store in and I got a store credit, I think? Overall, I won't return but it is great because u get ur order so quickly! read more

I Love them! Im not much of a subs person! But the first time i tried them was when they were giving out samples. Pretty good pretty awsome! There customer service is excellent. I always call to order and my calls are recieved with politeness and just fascinating. Fast and easy and delivery..... omg awsome no waiting 30 minutes to an 1 hour. Super fast totally recommend read more

Waiting for my order for 50 minutes. First I was informed that my order has left and it will be by my door is two min. After 15 minutes i called again and the manager said we are back on our delivery I will deliver your order myself now. When I told him that I been told that my order was already out he said that the employee was looking to another order. After another 15 minutes I called back and the same manger answers me, the manger who identified his self that his name is @"Seddek" was rude I asked him for refund and canceling, he said j am dining that now. So he lied for the 2 time and my order wasn't out as he said. Never again btw I am 5 minutes walking from their store read more

This is my first time any Jimmy John's but i went with a friend who loves their bread. I'm pregnant and in my first trimester so i've been advised to avoid cold deli meat/cold cuts (just to heat them up, no biggy). I asked for the Beach Club and would it be possible to heat up the turkey? I was told that Jimmy John's does not heat up any sandwich. I then asked if it was possible to have the turkey separately so i could heat it up when i got back to the office. I was told that that couldn't be done. I told them i was pregnant and could not eat cold meat, could they help me out. They said no, but then i guess reconsidered a few seconds later and wrapped my turkey separately which i appreciated. So all in all, everything turned out ok and the sandwich was great. I just thought that the quick negative responses to my requests could have been handled differently. read more

Simply amazing customer service. After Panera lost my catering order, I immediately called this location. Phone call was under 5 minutes and Terry was very accommodating. Even though I called at peak lunch hours (12pm) my order arrived in under half an hour. Which is really fantastic since I needed lunch for 35 very hungry people! Jimmy Johns to the rescue, I will definitely be using their services again! read more