I've been to this restaurant three times in the last three days, I have ordered through the app and in-line at their kiosk. The line at the counter is very long however, the your order comes up quickly and they have it categorized unspecific shelves based on your name. Everything is neat and orderly in each time I've ordered they've gotten the order perfect. There's very little seating inside this restaurant. The majority of the seating is outside in a common area in the lobby it is extremely clean the new restrooms inside the restrooms are in the hospital facility on the first floor. Food is excellent. read more

This Panera is located inside Inova Fairfax Medical Hospital ground floor. I order off the app constantly, and my food is always ready in the set amount of time and is exactly what I order. I appreciate how quickly my food is able to be ready. Ive eaten both their breakfast sandwiches and their pick 2 meals. I enjoy the how reliable their food is compared to other chains. They have limited seating available, as it is inside a hospital. The cafeteria is located above them on the next floor. The area is always clean and they offer touch pad kiosks to order from as well. read more

Panera Bread - Front door - Salad Near Me - Falls Church, Virginia

This location is inside INOVA Fairfax hospital. You can order ahead for pickup, order at the kiosk or place your order at the register. The staff was great and my bagel was yummy. When I ordered my bagel on the kiosk, I must've overlooked "toast". When the young lady called my name to give me my food she told me that my bagel wasn't toasted and asked if I wanted her to do so. I was happy that she noticed and asked! She toasted it and after a few minutes I was in my way to decide where I wanted to sit. There are several seats inside the little store but. I opted to sit out in the lobby area of Panera. The area was clean and I noticed that the coffee was always being replaced with hotter canisters. Panera for breakfast was a win! read more

Panera Bread - Toasted Cinnamon Crunch Bagel with Reduced Fat Honey Walnut Cream Cheese Tub - Salad Near Me - Falls Church, Virginia

Second time I've ordered while working and received an email ONE HOUR before the time I requested to pick up my food. This time I called to confirm and sure enough, my food was sitting and waiting for pick up 1 hr ago. Ridiculous. Why ask (on the app) for what time I want to get my order, if it's not honored? Who wants cold soup and a soggy tuna sandwich? Cmon, let's do better plse. read more

For those visiting folks in the hospital, this works for the basics. Have been to INOVA too much lately. Yet am glad all visited have or will recover. The food at this or any Panera isn't exciting. People sometimes refer to it as hospital food, and for here that's true. Actually like the turkey bravo sandwich. It's fairly tasty. As you can imagine, with its location it gets busy. This obviously isn't your traditional one. Yet I'm happy it is here. All of the employees so far have been super. If you have to be here, this is a decent option for grub. read more

I hardly go to Panera. However, it's 3pm and I'm starving as I'm waiting for my mom to get discharged. Disappointed with my nearly $8 entree of a tiny quarter piece of roast chicken with a side of roast potatoes at Southside Dining, I decided to give Panera a try. I ordered the value duet of 1/2 sandwich of smokehouse bbq chicken sandwich with a side of tomato soup. It was surprisingly delicious and hit the spot! Granted, the sandwich needed some extra bbq sauce, but it was tasty. I should have gotten chips or an apple for the side (keep in mind that a piece of baguette is your standby side if you don't change it). So, for $5.99, this late lunch was well worth it. Also, it took less than 5 minutes for my rapid pick up to be ready. Will I be back here again? Yes, if only I had to be at Fairfax Hospital... read more

Panera Bread - Smokehouse bbq chicken sandwich - Salad Near Me - Falls Church, Virginia

This is a lovely and quaint Panera bread at 3300 Gallows Rd. It feels like a sanctuary in the hospital. The sitting area has plenty of space for me and others to sit and work on their laptops as well as enjoy delicious food. The music that they play really adds to the ambience too. Don't forget to join the sip club! The deals from there are incredible and it's at a really low price of $3 a month. They really look out for you here at this Panera bread and they keep it clean. There's a lovely view outside with plenty of windows too.. fresh air! Mia really went above and beyond to deliver my order while I was sitting, she is so kind to wish me a good day too. It's nice to take a break and go here. read more

If you are not someone that work or visit someone there. The guard won't let you come in and take your order here. it so rude!!!!!!!! I give there 4 stars because of bargel is so good and papaya green tea is good too. I drink that almost everyday read more

This Panera is located in the Inova Fairfax Hospital near Labor and Delivery. I had several visits to Panera while recovering from childbirth. I had a free trial of the coffee/tea subscription, which allows you to get a coffee (hot or iced) or tea every 2 hours. This was so convenient and I enjoyed the variety of options and ease of redeeming (mobile app for rapid pickup, kiosk in Panera, or via cashier). My husband and I also ordered dinner one night when we were tired of hospital food but didn't feel like takeout. I ordered the strawberry poppyseed salad without mandarin oranges and with extra strawberries and my husband ordered a Greek salad with chicken. My salad was a great portion size (and I have a big appetite) and the strawberries were very fresh! Our only complaint was that the bread side sizes were inconsistent (one piece was pretty tiny) and a little stale, though we did order late in the day. The biggest perk is that this location is open 7a-12a! read more

See all

April 2019 I was going to stay with my aunt overnight and had to have dinner at the hospital. I checked out the cafeteria and I didn't see anything that I like. I asked around and I was told that there is a Panera in the hospital facility. I was so happy since Panera is my favorite restaurant. In contrary to the previous reviews I had no problem with the service team. In fact the cashier helped me apply for my panera card. My old panera card was not working. Breakfast I came back and they gave me my free dessert. read more

See all

A Panera Bread located inside the hospital? Brilliant! They probably get a ton of business from staff and people visiting the hospital! Location wise, super convenient for us while we've been making daily hospital runs. I mean, it's typical Panera food. You kinda know what to expect. Soups, salads, pastries.... I ordered: - You Pick 2: Lime Ranch Chicken salad with French Onion Soup - Butternut Squash Soup - Fuji Apple Salad My mom didn't realize there was bleu cheese on the Fuji Apple Salad and asked to return the salad, and Panera staff ended up just giving her an extra salad! My mom was happy and the staff was friendly. read more

This location would rather see you starve and throw away perfectly good food rather than sell it to you....a min past 12 god forbid! I walked in, obviously hungry and asked to buy something just as they were closing. The door was open so I was able to go in. the employee behind the counter ignored me and proceeded to dump perfectly good bread and pastries in the garbage. I waved my hand frantically to say no no please I want to buy some. Without even the slightest pause, he says can't sell anything past 12, we're closed as I stood there devastatingly watching more pastries meet their demise. I understand there are rules and exceptions can't be made for one person but is there any humanity in watching a hungry person starve and waste perfectly good food? You can just say no and wait until I leave but no, not only was there utter lack of empathy but he rudely said in monotone, you can't be here, we're closed. The whole time expressionless, as if he was high and dazed. I'm not a bum begging and asking for free food. I'm a paying customer and was treated with utter lack of decency and respect. He then condescendingly told a fellow employee to make sure the door was locked. I walked away and that guy says apologetically, we can't sell anything. That's fine, totally acceptable. The customer facing role and the clean up crew role should be swapped!!!! Management, strongly urge you to review the customer service attitudes of your employees. Took place on 5/4 11:59-5/5 12:00am. read more

This hospital only has two main stores. Panera and Starbucks. The rest is over price cafeteria food. Panera service is very slow. I recommend ordering online and picking it up, rather than ordering in person. Always double check your bag. Many times, they forget to put everything that you pay for. Overalll their food is just the same as any other panera location just very slow service here. read more

This panera is located in inova fairfax hospital past the womens and childrens center. Usually hospitals do not have a place for children to run around and occupy their time but right next to the panera they have a nice play area where the kids can unwind and entertain themselves. There are plenty of devices are you to preorder your food if you do not want to wait in line! I've never had bad service here - When they make a mistake they really strive to correct it and provide great customer service. read more

I'm a night nurse at INOVA Fairfax so I eat here all the time. I always get the mac and cheese, and to be honest, it's like Russian roulette. About half the time it's amazing, my favorite mac and cheese ever, which is why I keep going back, aside from not having many other options. The other half the time, it's dry and the sauce is gritty, and there's hardly any sauce in it. It does change the taste, and it has become really frustrating that so often I pay for something unenjoyable. I've finally gotten to the point where I don't want to order here anymore... I don't know if it's a particular cook, but please be less stingy with the sauce!! I love the mac and cheese when it's made right... read more

Great customer service. Thank you especially to Patrick, Bee. The place is always busy, but stocked and clean.

Manager likes to sit and talk to his co workers.. I wish there was more variety but it's located inside a hospital so I'm understand. Not bad at all. Food came out quick. Would I come back? Sure. If I'm still in this location meaning I'm at the hospital. read more

Panera Bread - Salad Near Me - Falls Church, Virginia

Ordered the new Baja bowl with Chicken. After receiving my food opened it up to find two tiny slivers of chicken in the bowl. I asked to speak to someone about the order and the manager came by. I was told that the way the bowl is prepared and weighed that just because I couldn't see the chicken doesn't mean that is in not in there. Need less to say I did not take the bowl and was refunded my money. read more

As a high risk antenatal patient, I'm at Inova frequently. This Panera is gross- there are tiny flies swarming all over the pastry case and the bagels- it's absurd how many there are! I can only imagine what it looks like in the kitchen. I won't order food here- just bottled beverages, nothing that requires assembly. **I will update when I'm back next week- hopefully they will have the infestation under control by then** read more

I am not a fan of this Panera bread. The customer service was fine. They didn't have any croissants. Plus they messed up my order. First they I asked for a sandwich that had spinach and a scrambled egg and there was no spinach and the egg wasn't scrambled. Then they said they would remake the sandwich and again I asked for a scrambled egg with spinach. This time I got my spinach but my egg was sunny side up. It just oozing out all over my bread so the bread became soggy. I was not a happy camper. read more

Two bad experiences. Got the "bagels" with creme cheese. These were not really bagels but half stale squished rolls. Gave them another try today with the steak and white cheddar sandwich. This looked good, but I did not realize that the ratio of horseradish sauce to other toppings was 50:1. I am not normally given to hyperbole but good lord who eats this much horseradish. The bread was also stale and overall the sandwich was overpriced and disgusting. The only reason they get two stars is because they have good mac and cheese that my son who is in the hospital loves. Otherwise I am really never going to eat here again. read more

Awesome and timely considering the crowds they have to handle. The food is fresh, the employees pleasant and great with customer service. I'm sooo thankful they are here AND the food is consistently perfect! read more

I absolutely love Panera Bread because of their cheap prices and not to mention.. the amazing brocolli cheddar soup that is to die for! This particular Panera Bread is a great hang out spot and a place to just sit back and relax with your spouse! read more

The customer service here is absolutely amazing ! I ordered the Italian and it really wasn't my cup of tea but by the time I realized it, they were already closed. So the next night I went in and told the manger how I didn't like the sandwich and he had me order a whole new meal no charge no questions . The young ladies that were working were so nice and friendly, which is definitely the kind of energy you want to encounter while you're at the hospital. read more

Fast service, downfall the tables are consistently dirty. Also there were flies flying around the pasties.

Everything is freezer food if you didn't already know and the broccoli cheddar soup was watered down in my bowl.

Just order the chiptole chicken melt, chicken was mushy and pink. Service was quick. Check your meat before eating.

not a good place for catering .... no customer service if you need help with change request.

we ordered a delivery to our business office since we dont have the luxury of going out and pick up our lunch, and the delivery person was SOOOO RUDE to the front desk personnel who picked up the food. the guy threw the receipt at her desk and walked away. this is extremely unacceptable and rude and Panera should be doing a better job with hiring disrespectful people because it does reflect its own principles. read more

Worse service ever! I stood by and watched as they skip over my order and staff confirms with fellow employee if my order went out and he confirms yes and clears the order from the queue. I then wait to flag them down haven over heard that they think my order has gone out. When asked they act confused and find my ticket on counter and promptly scrambles to get my order out...when it was delivered I ask why it took 20 minutes for bowl of soup I'm LIED to and told someone took my order. When called on the lie she sticks to it...then I ask the question if it was given to someone else what is my slip still doing at the counter. But no still sticks to the lie even when I confront with the truth alerting that I was standing close enough to hear the mistaken 'clear'....they were surprised when I asked for my money back...not for the poor service but rather for their employee lying and sticking to that lie! read more