I called Capistrano air and scheduled an inspection because our AC is old (works fine) but seems…read morelike no air flow upstairs. Someone came out and investigated - confirmed AC unit is working great and unfortunately the way our system is set up the airflows from down to upstairs. Not much they could do because of that unless we wanted to double check air ducts for leaks. I felt the representative was very honest.

Reasonable prices, excellent response time, professional, knowledgeable, honest. What more can we…read moreask? Our air conditioner HVAC unit stopped responding to our Ecobee thermostat yesterday. We called Capistrano Air and they scheduled a visit for today. They said it would be $95 just to come out for the inspection and the cost would be absorbed or waived if any work needed to be done. Jorge came out, listened to what happened, went up to the attic to inspect the furnace and found a fuse that had blown out. He replaced the fuse and was done within 15 - 30 minutes. Done. $145 out the door. I wondered if he could check our air conditioning unit to do any maintenance on it (which is what so many people say MUST be done once a year), and Jorge said that is not necessary. He said our HVAC unit is working fine and should be fine for the next 10 - 15 years! He said that the only "maintenance" that needs to be done is to replace the filters once a year (which is what we do anyway). He didn't try to upsell us on any unnecessary service or product. 5+ stars!

Of course my A/C decided to stop blowing cold air on the second hottest day of the week!…read more Thankfully, 1st Choice Air Conditioning made the entire experience as stress free as possible. Scheduling the appointment online was quick and easy. James initially contacted me and was fantastic. He was able to find an earlier appointment for me, kept me updated throughout the process, and followed through on every commitment. Great communication from start to finish. Luke, the technician, arrived the very next day ahead of schedule and was equally as impressive as James. I received a text letting me know that Luke was on the way roughly 30 minutes before arrival. He was friendly, easygoing, and took the time to explain what he was checking and why at every step. I really appreciated how transparent and informative he was throughout the repair. Great job James and Luke at 1st Choice Air Conditioning. I will be recommending you to my neighbors, family, and friends!

We had our outdated ductwork replaced by 1st Choice in 2024, and the experience has been…read moreconsistently great ever since. Every team member we've interacted with has been kind, professional, and genuinely respectful. Beyond simply being the company we liked most, their quote was also very competitive. In the two years since the installation, we've needed a few airflow adjustments, and each time the process has been easy-scheduling is smooth, and the work is handled efficiently and without any hassle. It's refreshing that their crew is alway, literally always, happy to answer questions, explain things, etc.

Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

Had another great experience with Mission Viejo Heating & Air and Brent. He arrived within the…read moretimeframe promised and was thorough in maintaining our HVAC system. He was patient in explaining the work being done, sharing new technologies that are available and answering questions (especially since our AC system is on the older side). The price was reasonable for the performed and Brent's expertise gave us confidence that our AC will work smoothly when we need it. I also appreciate how he took the extra step to keep our home clean by using shoe covers. We continue to appreciate the service that Mission Viejo provides to keep our HVAC running smoothly!

Required service in a timely manner given the recent heat wave. I called yesterday and Martin…read moreGarcia arrived within the agreed timeframe. He quickly identified the problem and resolved it in short order. Mission Viejo Heating & Air honored our warranty and resolved the issue at no cost to us. Great customer service and experience all around. Thank you so much, Dave G

Summer is around the corner so I wanted to get a tune up for my HVAC. I inquired through yelp and…read moreit messaged 5 places so I just went with the earliest appointment. I had low expectations as my previous technician with a different company from last year barely did anything and did not even check our drain line inside the home. McShane was our technician and he's the reason I'm even leaving a 5 star review. He explained what he was doing and answered all my questions. He was respectful of the property, used shoe covers before entering, and asked permission before moving things around. You notice those little things when you've had a bad experience in the past. I would say the value is also worth it. It was $85 for the tune-up. I was obviously looking for something cheaper but you get what you pay for. Overall great service!! This company will now be my go-to for my HVAC needs!

I had a solid experience with Just Right Services and their technician, Brandon. They are punctual,…read moreprovide accurate diagnostics and offer fair pricing. We had a relatively complex HVAC issue that required a follow up visit. The owner, Drew H., was highly responsive and reliable from the very beginning of the project to the end. When a minor miscommunication arose regarding the labor charge for the final replacement part, he quickly stepped in to clarify. They honored their original promise and completed the work at no extra cost. It is good to work with a contractor that stands by their word, sticks to their estimates, and takes responsibility for the final result. Highly recommended for their professionalism.

We had a new Daikin HVAC system installed and had new ductwork installed. Jack was original contact…read moreand sized the system. He was helpful by properly sizing to avoid buying two systems. The installation took two days. The crew was very professional. Tony explained the thermostats, show me the system and went through a thorough checklist before leaving. They did a good job protecting the floor and cleaning up after day 1 and day 2. Tony, Michael, Cris and Frank were professional and polite. We were very pleased with the outcome.

Having used J Martin for an AC tuneup few weeks ago, Shay let me know that there was asbestos in my…read moremom's attic. So we used J Martin to remove the asbestos and fully clean and sanitize the attic. The air ducts we're also old and and so we had them replaced and then lastly put in good insulation. The workers were amazing! This project took several days because I decided to have them also clean my attic and put in good insulation. Angel and Leo were there every day and were extremely kind, courteous, and professional! They did very thorough work and answered all of my questions and even took photos and video to show me the before and after. Very quality people you can trust to do the job right. On some days there were other workers, like John and Abraham, who were also very kind and professional We are extremely satisfied with the work and highly recommend J Martin.

Right from the beginning Flavio from " Triton Air & Plumbing" has been awesome & extremely helpful…read morein making the right decision to replace our home Air Conditioning System. He spent a great deal of time explaining all the aspects of various available systems. He also helped us get the best deal & value! On the day of installation, Jose & Steve arrived very punctually as promised. The entire installation went very smoothly. Both Steve & Jose are highly knowledgeable, respectful & professional. It's been a pleasure dealing with all 3 of them. We would highly recommend them & Triton for HVAC Installation & Services!

I am extremely disappointed with this experience. The repair involved a part that costs roughly…read more$20, yet I was quoted more than $500 for the work. On top of that, I was charged an $89 service fee. As a licensed C-20 contractor, I fully understand that companies need to cover labor, overhead, and operating costs, but the total price presented was far beyond what I believe is reasonable for this type of repair. What made the situation even more frustrating was the lack of a clear and detailed explanation for the charges. Customers deserve transparency when they are being asked to pay several hundred dollars for a repair involving an inexpensive part. The pricing felt excessive, and the value provided did not justify the cost. Based on my experience, I would not recommend this company. I strongly encourage others to obtain multiple estimates and request a complete breakdown of charges before authorizing any work.

I have a story! Our air conditioner had been leaking for a couple of days by the time we noticed…read moreit. We turned it off and called a different company who came out and determined that we needed a new coil, outside AC unit plus we had to replace the heater because it had been damaged from the water leaking. This was going to cost $11,000. We set up service for the next day because it's in the 90s and we work from home. An hour later a friend gave me Igor's number so I could get a second opinion and I called to see if he could come that same day and he did. He looked at everything and said the pipe is clogged and he could blow it out to fix it, which he did and that fixed the problem. He also looked at her heater, and there was no water damage. Igor saved us $11,000!!!! He's a nice guy and he responds quickly and most importantly, he's honest. I have already referred a couple neighbors and friends. Glad to see there are still good people out there.

Called Igor, to replace our 27 year old furnace and AC. After discussion about correct system and…read moresize, we set the date. In the morning two workers came to remove old equipment and prepare new equipment. Everything was brand new in original packaging. 2 hours into the job, two more workers came and Igor. By 4 PM everything was installed including a replaced line to outside AC condenser. Everything was soldered together, refrigerant, power box replaced, ducts connected, with filter box and new Nest thermostat installed. 20 min later all drop cloths were gone and area was vacuumed and clean. Just is if nothing happened. Were not for new thermostat, there was nothing different visible in the house . Crew was quick, clean, Igor made sure all parts were properly fitted and heat/cold was/is working great. The unit is very quiet and runs great. Great job, for great price, Igor and team are No1!

Ran into some AC issues, found Boardwalk on Yelp and gave them a call. Got scheduled for an…read moreappointment within a minute or two for the following day. My technician was Josh. Was quick, efficient, very personable and easy to talk to. He honed in on the faulty part within a few minutes, went out to pick up a replacement from a supply shop, back onsite in about an hour and had my system fixed up and running within 5-10 minutes. Boardwalk will be my go to AC specialist for any future needs

AC wasn't working so I called Boardwalk. They were able to come out same day and repair my AC…read more They quickly identified the issue, had the parts on hand and did the repair. Good communication, responded quickly and had reasonable pricing. Would definitely recommend.

Look no further! Alex responded very quickly (within a few hours) when my A/C went out…read more His price was very fair, he explained exactly what the issue was, fixed it promptly and is extremely honest..one of the best experiences I've had with any service person. (he also does all kinds of home repairs) I highly recommend Alex.

Blown away by the exceptional customer service provided by Alex. Our HVAC was having a serious leak…read moreand with this heat it was important we got it fixed as soon as possible. He was able to help the same day and fix it! He was very kind and knowledgeable through the whole process. You can tell he is passionate about helping and teaching others which makes you feel safe as a homeowner. Highly recommend!