We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

Thrilled with the LVF we purchased and had installed by Abbey. The prices were very reasonable and…read moreso many options available! I found one I loved and had it installed the next week. The installation crew were amazing! They took their time to ensure adequate leveling in the transition area. I'm absolutely in love with the finished look after living with 30 year old brown berber carpet the lady 5 years. Definitely recommend!

the workers have great service and are very hardworking. Pretty professional I'd say and they are…read morevery nice people. They had good customer service. I had a party a couple years ago, and these people came in to fruition. I made an appointment, and they were able to come earlier than expected. They were able to clean my carpets, and help me move all of my belongings out the way so they can get the job done. The communication was great , and they got every little inch of the carpet that I needed to clean. The drying process was amazing, it only took two hours,. If you're in the area, and you need someone to clean your carpet, this is a company to use. They will take care of you, and I'll make sure your carpet is spotless!

We had our our carpet replaced with LVP 2 years ago by Just Floor It. We started noticing issues…read morewith the installation about a year ago and have been trying to contact the company to come take a look at the installation work. My husband has contacted them numerous times and has been left hanging over a year... everytime we call, they say they'll call us back and nothing. Just another excuse after the other when we call back everytime. We had such a positive experience working with Angel when we first agreed to move forward with the project, but now this follow-up experience has been really disappointing.

Awful experience! We drove two hours to this place and the sales lady has no clue what they sell…read moreeven being unable to point to where the engineered hardwood is. We found it as she called one then two others for help one of which argued to her (she was nice, he wasn't). I wouldn't trust these people to floor a chicken coup.

The Floor Store in Concord exceeded my expectations. The entire process, from initial sale to…read moreinstallation, was smooth and well executed. Daniel D., my initial sales consultant, was fantastic at guiding me through the options, and Lorna Y. did a wonderful job coming to my home to take precise measurements. When it came time for the installation, Ruben H. and his crew were absolute pros. They were fast and efficient, and they even spotted specific areas that needed to be leveled before the floor could be successfully installed. While the installation process is always a bit messy, they communicated well and were always mindful that they were working in my home. Their craftsmanship and attention to detail were top-notch. The new floors look stunning and have totally transformed my home. I highly recommend The Floor Store and this team for their seamless, professional service!

The sales associate appeared to be unqualified I was not introduced to different manufacturers, I…read morewas not informed of an ongoing sale. I will not do business with the Floor Store.

They are so polite well mannered and super friendly!! They work is excellent!! Good pricing. Going…read moreanywhere you need them to go. From my house in Brentwood to my office in San Francisco. Wood to carpet they do can do it all. A lot of floors to pick from.

From the owner: Our specialties are hardwood floors, vinyl tile & planks, carpeting/carpet cleaning…read more We offer a wide variety of hardwood floors and carpet tiles for any of your projects. We offer residential & commercial services. Come check out our showroom! Let us take your project to a new level with the JR Carpet & Flooring seal of quality and care. We speak Spanish.

our 60 unit condominium complex was in need of repacing our front lobby's multileveled carpeted…read moresteps. our hoa board contracted s&g carpet located in pleasant hill to handle from start to finish the appropriate selection of carpet to its final installation. as most often times in life when there are a number of multifaceted "steps" that come into play we are presented with a few minor "hiccups" during any process. but "sure as tooting": "lickety-split" ms. erlano readily remediated the incidental minor "hiccups", "bumbs in the road" in "three shakes of a lamb's tail". danika erlano and the s&g staff members were from start to finish professionally instrumental and an utter delight during our noted journey together all of which our homeowners assciation board of directors in addition to our 55 other unit owners are very grateful. sam bauman president ellis lake hoa

I ordered new flooring through Costco. They contract with SNG carpets. They were fast and efficient…read moreand communicated well regarding scheduling. They did a great job. The supervisor even showed up on the last day to walk through the job. Make sure it was done right and to Make sure I was happy with the job they did. I've never had a company to do that before. I really liked it. I also got a fantastic deal on this service by going through Costco. I highly recommend SNG and Costco.

I was hooked up with PCC through Costco, and couldn't be happier. Zack explained the whole…read moreinstallation and prep process to me so I understood what potential unknowns may pop up since I was replacing floors the old owners put into my condo. He also explained the difference between the two types of LVP and whether I actually needed something super thick. The two other places I obtained bids from didn't do any of this, so it was much appreciated, and I felt like I could actually make an informed decision. I ended up going with one of the colors he suggested for my floors after showing him a few things in my home that were in the color range I was interested in. For the indecisive amongst us, it was super helpful to have someone cull down the extensive options. Aguilar and his team did an amazing job despite the curveballs my condo threw out. Turned out the prior owners installed the old LVP on top of tile, multiple layers of linoleum, cement board or another layer of LVP depending on the room (landlord special?). This meant a lot more demo than planned and no ability to reuse my baseboards (well, the former owners glued those down too, so they were breaking anyway). This was communicated to me within a few hours of starting demo, and when I got home from work, Aguilar showed me the different rooms and just how badly uneven the cement was in some of the rooms. I appreciated the clear communication and explanation. Zack also got me an updated bid within 24 hours so we could move forward and stay on track. I have seen some of my neighbors' floors after they have had them done, and mine look sooooooooo good compared to theirs. The team paid so much attention to detail, even cutting a one inch piece of baseboard to fill in this weird spot in my bathroom, and going through and filling in the nail holes on the baseboards so you can't see them. I feel like I live in a completely different home now. Big plus for me living in an HOA is that they left the area outside my unit I share with neighbors tidy and cleaned up at the end of each day, and frequently vacuumed areas inside. They ended up moving all of my furniture into my living room because I decided to decamp to a hotel for the first few days in light of all the extra work needed so they wouldn't have to work around me. They put up plastic to block off the space to minimize dust, and also covered the TVs on my walls with plastic, too when working in those spaces. Mayra was also great with scheduling and working with some of the dates I needed to work around and confirming with me. Mike was also great in delivering my flooring. Also, shout out to Mike for picking up paint from me at the hotel I was staying at so they could paint my new baseboards before installation.

We used thru Costco and they did a terrific job. Costco warranties are great but a bit more…read moreexpensive but worth it to get Shaw. Highly recommend. The staircase installers were exceptionally professional. The carpet installers did such a terrific job since the closet was not finished they went out of their way to come early morning Sunday to get it done. Thank you so much. Well worth working with Zach and all of your team.

This store was about 5 minutes from my grandmother's house. They let me check out 5 LVP and SPC…read moreflooring samples to check in my grandmother's home against her kitchen cabinets. Her cabinets had what I would describe as a subtle pink hue to them and therefore it was very difficult to find flooring that both contrasted and toned down the subtle pink hue. After 3 trips to and from the store I had found the winner. I was a little dissapointed that the install date was about a month out but at the same time the need for expeediency was mine, and not their fault. That said the two sales people I interacted with were the absolute best. I could not have asked for better help. The install guy, Oscar, was fantastic with communication. He was able to handle add ons with ease and called to verify specifics during the install, rather than just assume like some companies do. He called me and asked me directly, and I sincerely appreciate that. Not only that, but the two last minute necessary add ons did not raise the bill substantially like it might at some other places. Their prices were fair and I feel like I got a good deal, especially given what I percieve to be the high quality of both the product and the installation. I would absolutely use them again for future projects!

We had a wonderful experience with Carpet One replacing our laundry room flooring with all new…read more12x24 VCT tiles. The store staff were very helpful navigating us through the selection process questions and answers. Our installer Alberto worked long hours past 5 pm installation day to complete this job. The pattern layout was perfect and I highly recommend him. And many thanks to Ivan the installation supervisor who coordinated timely shipping of the tiles from Georgia when we needed a few additional for completion. It was a 5 star experience.

If you're looking for LVP installation, call Richard at Crystal's Flooring. We met with three local…read morevendors and chose him for his responsiveness, his Oakley showroom, and his obvious expertise. He was super patient while helping us pick out the right style for our needs. During the week-long installation, Richard and his team were polite, communicative, and exceptionally mindful of our family. They carefully moved our heavy furniture, kept our home livable for our kids throughout the process, and hauled off all the old debris. Material transit took a bit due to supplier delays, but Richard kept us updated every step of the way. The finished floors are gorgeous--level, sturdy, and expertly staggered. Richard is a passionate craftsman, and we couldn't be happier!

I have to say I was a little apprehensive about getting my floors done. But it was even worse when…read moreafter deciding to do my floors with crystals. Floorings, i've found water damaged on my subfloor. Why did I have water damage? May you ask well when they built the house, they built it with particle board on the floors. If you can only imagine that Richard gave me the option. He said you can cover it up. It is waterproof vinyl, but I don't recommend it. We went with his recommendation. I had the sub floors replaced with 3 inch. A treated wood, the floors were installed. It took a little bit longer on our timeline, but we are so happy with the work that was done.

My second time with this company and I'm satisfied with the punctuality and my carpet came out very…read moreclean Very professional and respectful technician Got the job done great very clean and beautiful Told him I'd see him next year same time

We used Saul's Carpet cleaning back in May! Initially they reached out right away and confirmed our…read moreappointment which was great! It was Saul's son and a young lady they were training. The most important area we wanted cleaned were the stairs. We get our carpets cleaned regularly so it was not heavy stains just our yearly cleaning. Very minimal stains in the bedrooms, mostly the stairs. When they finished I noticed there were a few areas that still had markings on the carpet. The young man had the young lady come back in and clean the areas I showed her. 3 days later when the carpets were completely dry we could see more stains that were not removed. I messaged Saul and he asked me to send pics. He said nothing of any policy or time frame I needed to get the pics to him. I let him know because it was the end of the school year, busy schedule, and good lighting so he could see the stains I got the pics to him. It was a total of 10 days. A couple days went by and I didn't hear back from him. I messaged him again making sure he received the pics. Another day went by and he responded saying ,"in this situation we usually give our clients 2/3 days to give us pictures of work" which I messaged him initially 3 days later when the carpets had dried. He also said,"the best he could do" is the next time he cleans he can give me a discount. It was such a disappointment he did not offer to come back as it was our first time trying his services. You would think he would want to make it right as he should have. Why would we ask him to come back if he didn't remove the stains in the first place? I would definitely never use his services again.