Joe and his team did a great job from start to finish. I reached out to Efficient Home Pro after…read morecontacting the big window installer and being quoted what I felt was ridiculous. Joe was able to come out to my house within a few days took measurements and just a few days later he sent a very competitive quote. After deciding to move on with our project I placed a 50% deposit and scheduled install for a month later, much less than the 4-6 month timeframe I was given by other companies. The install was incredibly clean the crew picked up after themselves and respected my home. I'm very happy with the product the difference in heat and noise is night and day. I'll be updating my review in a year or so to see how they hold up. Initial install date May 2022

Joe and his team at Efficient Home Pro are great! After my home's door was ruined, Joe was able to…read moreorder a custom-fitted door for me and install it, in addition to fixing the threshold of the door as well. He was super responsive and knowledgeable for all of my questions, and had very fair and straightforward prices. Not to mention, the final product of the project came out beautifully, as if there was never an issue with my door in the first place! If you're looking for someone to get the job done quickly, skillfully, and tactfully, Efficient Home Pro is the way to go. Thanks again Joe!

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

My neighbors kid shot out one of our windows w his BB gun. Custom Cuts Glass & Mirror was called…read morealong with some others. CCG&M returned my call quickly to set an appointment to measure and quote a price. The neighbor paid the cost and the glass was ordered. It took a couple weeks but today Mike and Andrew were here and had it replaced in under an hour. Wow to the quick fix! They were great and I recommend them to anyone needing a window replaced.

We used them to replace a number of window balances throughout our house…read more They had great communication, showed up on time, and gave a quick, fair estimate. When the parts were ready, they showed up and did a quick install. All in all, super easy to work with and did a great, efficient job. Would definitely recommend and use again!

We've had Roadrunner address several glass installations in our home including an installation this…read moremorning. They have always communicated clearly and have been timely in arrival and in job completion. They are careful, easy to communicate with, efficient, keep a tidy workspace and they are personable. We really like the father and son team that came out to install panes in a cabinet door. Great company, impressive work ethic and really nice folks. Can't think of anything to suggest to improve their product or service. Almost wish we had more business to send their way.

So far haven't been impressed. Was referred by Hobaica for a glass shower piece for a new shower…read more Made an appointment about a week and a half out. The appointment time came and I did think it odd that I didn't get a reminder text/call but I started waiting for the tech to show up and about 20 mins after their scheduled arrival I called and they didn't have record of my appointment. They said they would look into it and contact me back. They called about 30 minutes later to say they never had an appointment listed but their tech could come out in the afternoon. Luckily I work from home so I said that would work. When the tech showed up he said he was new and forgot to put my name on the appointment book but confirmed it was him that I originally talked to. He did his measurements and said he would get right back to me with the quotes. That was on Friday -- I did finally hear back from him on Monday afternoon. The quote is pretty competitive but since I didn't hear right back from him I am getting a couple of more quotes now. I will update my review if I decided to go with Roadrunner but so far not that impressed.

One star is generous, and I am posting this to prevent any other consumers from wasting their money…read moreon this business! I am appalled! I initially reached out to this company for an estimate for a new door for my salon about a year ago. We decided to hold off and then in July decided to proceed. I paid my deposit and was told it would be about six weeks until my door came in to be replaced. Then I started requesting info on when I could expect this to be completed with no response. I am currently dealing with my credit card company to hopefully reverse the charges.

Went with them because of reviews however my experience wasn't good. I was originally quoted 10 to…read more14 days for the window and felt like they told me just to get our business once they had it and I paid the first half then I didn't hear from them. 14 days came and went then 18 days. Every time I tried to contact them I never got a hold of anybody at the office. I text the tech and they would respond a day or two later. Over a month later, when we finally got on the schedule for the window to be installed big surprise a tech called out and they pushed us back another week so in all we waited almost 5 weeks for the window to be installed. That being said they finally came out and the window is fixed so I guess if you aren't in a hurry or timeline then go with them.

Matt was AWESOME! I got the same quality windows from some of the larger companies at much cheaper…read moreprices. Matt was quick to call me, come over, measure, and was able to install windows much faster than quoted. I had referred Matt to multiple friends due to his professionalism, and work ethic. Having just had all of my windows and doors replaced in 2019 I do not think that I will be needing his services in the near future, but when I do hear of a friend or colleague asking about windows or doors, I will happily forward Matt's info to him. Matt should be your first and only call when you are looking for new windows and doors.

I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

Great experience with Universal Auto Glass. After a rock shattered our sliding door, every company…read moretold us we'd need to replace the entire door. Universal Auto Glass was the only one who said they could replace just the glass. The price was reasonable, the turnaround was faster than expected, and the installation was seamless. Angel our installer was friendly, efficient, and did an excellent job, the slider looks perfect. Highly recommend!

The company provided prompt and good installation of a broken kitchen window. After completing the…read moreinstallation it was noticed that the replacement glass had a small scratch in it. The installer graciously removed the scratched glass panel and put in another one to our complete satisfaction. They did all the work at a very competitive price. I can highly recommend Universal Glass.

I am updating my review. I had one tech come out who broke a couple of pieces of glass trying to…read morereplace after a golf ball broke one. After that I couldn't open my window. They replaced balances and did warranty work and windows work better than ever. (Single pane and large in stucco home). Thanks to Bob !

They are awesome! Very responsible and care about the issues you are having. I had another…read moreelectrician flake on me 4 times. The came the exact day and time period that they said they would. Kudos to Marcos and Ashley.