TLDR: Joella is very sweet. If you're looking to get a specific look gradually over multiple visits she's the stylist for you. If you're looking to get what you want in 1 sitting, she's not the stylist for you (even if what you want is reasonable like some red-violet tones on already-lightened ends). I wasn't going to write a review because it was just meh but after the text I just got from Joella I feel like I need to share because my experience may help other clients who are like me. First the good: Joella is very sweet. She was easy to talk to and the time went quickly. I felt like she took her time to ask questions about my history with hair color and even what color clothing I typically wear so that I wouldn't wind up with something that clashes with my daily style. We did talk about the maintenance of what I wanted and the pictures I brought in. I think this is where the breakdown in communication happened. I thought Joella was talking about maintaining what I was getting during my current appointment, after the text I received this afternoon she was apparently talking about what it would take for her to give me what I wanted. The bad: I walked out with hair that isn't even in the realm of what I wanted. I wanted my colormelt to fade to a black cherry type color. I showed her a few pictures and they were all heavy on the violet tones. From our conversation I was expecting to have to come in monthly for toner, or she said she could have a custom product made that I could use weekly at-home to help maintain the violet tone I wanted. My hair gets a tiny bit lighter at the ends (then again my ends have previously been bleached from an ombre style and they don't hold the dark colors as well as my roots, so the lightening may be due to that) and in the sun you can see a hint of true red. There is ZERO red-violet in my hair. I got an email asking if I'd recommend Joella or go back for another service and I checked no. I didn't think anything of it until I got a text from Joella this afternoon saying "I'm sorry & know it's frustrating not understanding color chemistry or what it takes to get the results yr wanting in the timeframe. If you feel another stylist would do a better job for you, totally understand. I gravitate towards a clients looking for a serious stylist & committed to results over multiple sessions rather than one. After 3 times of coming in if your still not happy I would advise you to seek out another stylist. Lets get you in for one more session before your trip. I will comp you $50 on your next service of $145 or more. Thanks." First of all, I have friends who have gone to beauty school and I have gone and picked out colors with them enough that I have enough knowledge of color chemistry to know that this wasn't even an attempt to give me what I wanted. I also know enough about color chemistry to know that with how much she darkened my ends I won't get the bright violets I wanted any time soon without having to lift color and damage my ends. My ends are significantly darker than they were when I went to her. I knew my hair wouldn't be EXACTLY what I want after 1 trip, but I've been to plenty of stylists who were able to get me much closer to what I wanted in 1 sitting than she did when what I wanted was a lot more difficult to do. read more

PART TWO I. In absolute silence and with no further explanation she roughly starts to apply dye to my hair. Service and attitude aside this girl works SLOW. There is a difference between taking your time with a client and being slow from lack of skill set. She constantly got dye on the perimeters of my face and was dreadfully slow in application. As well, MESSY. She did not use clips to section my hair and just went to town like my mother would on her own box dye situation. It was sloppy to say the least. J. The process was awkward and silent she said nothing at all. NOTHING. I asked her how long it would take at 3pm, at this point I had been there around two hours. She explained she needed 45 mins for true blowout and over 10 mins at the shampoo bowl.... okay.... so I'm thinking I'll be done at a little past 4pm.... K. Very rudely she mentions that she has corrected Groupon repeatedly and 'do you have the screenshot of the price discussed' 'that's the only way I am able to honor the price' IM SORRY..... did you not just tell me you were the salon owner? You are GREEDY. I went through you to give you full margin of my service cost versus you having to give a portion to Groupon. Now you ask me to prove the cost????? That is the saddest LACK OF business acumen and decorum I have ever seen. It is NO WONDER you are struggling. You are tactless, lady. I tell her I don't have a screenshot but am happy to pay whatever. She says 'well if you want to pay the Groupon price I can skip the blow out' WHAT? I've been sitting her uncomfortably for 3 flipping hours. I want a blow out and don't care what you want to charge you wombat... L. Shitty shampoo and subpar blowout. I pay in cash and silently grabs change out of her purse and all but shoves it to me. I left her a tip anyways, OBVI SHE NEEDS THE MONEY AS SHE LIKES TO GOUGE. Note to Joella: brush up on your tact and overall professionalism. We get it, you have your own salon. Please consider why it's EMPTY. I'll be letting everyone and anyone know your service sucks. Oh and by the way, my hair turned out fine. Too bad you didn't make it a better experience. Thanks for doing what I asked 'against your better judgement' you know-it-all washed up tyrant. Hope that swindling me the extra 30 was worth your lack of integrity. read more

Megan is awesome! I went in for my first appointment with her and she brightened up my blonde and fixed an awful chop job! I didn't even know my hair was that uneven, but she fixed it right up and gave me the cute angled cut I was hoping for. She was also super flexible with my schedule and even worked my little sister in for a deep conditioning and styling. Thank you, Megan!!!! You were super sweet and made our day! read more

Joella Hayes Salon - Hair Salons Near Me

I found Joella in my quest to get my color fixed and back on track after not having it done for a while. I wanted to go to a hair colorist and just say "here, make it look good." Lol, So in my search online I found Joella and am happy to say I made the right choice and am VERY pleased with the results. Thanks Joella!! read more

Megan is the absolute best! I never worry about coming out with anything less than exactly what I ask for, she is great about scheduling, and gets everything done in a super reasonable amount of time. Blonde specialist. Super bubbly and goes the extra mile. I drive from out of town to see her, yes she's that good! Highly recommend!!! read more

Went to Joella after purchasing a Groupon. Her advice was gold, I ended up canceling my Groupon and paying her for her service because I ended wanting more than I initially intended. She took her time and we talked for the four hours it took my hair to get done. Even after it got late she still finished off my hair by blowing drying and curling and it came out better than I hoped. I made another appointment because she is now my stylist since my previous go to stylist moved. Definitely enjoy her talent and work! read more

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Joella Hayes has been giving me the best color treatments! She's finesses flawlessly every time. Never a disappointment, she's wavy! read more

Joella Hayes Salon - Hair Salons Near Me

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I got my hair styled by Joella and I had to yelp it. I loved the ambiance and how nice everyone was! Such a wonderful place. I'm so excited to have found Joella Hayes salon. Top notch! read more

I initially came to Joella through a Groupon, and I must say, I've never been very loyal to any one hairstylist, so I expected to get everything done in one visit and be gone. I had been dying my hair on my own for a while, and the latest job had come out a blotchy mess. The Groupon didn't end up working out, as it was for a color melt, and I needed a color correction to get all of the color stripped and redone, but she gave me a good price and the groupon was refunded. My hair came out better than it had looked in ages, I went from copper red, to black, to a beautiful dark blonde color melt. I've been back many times since, and gotten everything from Balayage, to gloss, Brazilian B3, toner, and spent upwards of 6 hours there (which completely flew by). Needless to say, I've become a loyal client, mostly for the consistently amazing results all while maintaining remarkably healthy hair, but, partially for the great chats and advice. I'd absolutely recommend Joella's salon! read more

Megan has been doing my hair now for the past few years and I've never been disappointed. She is super accommodating with my schedule and has done my hair at all hours of the day. She is an absolute wizard with blonde hair. She has taken me from platinum to dark and back again and has nailed it everytime. My color is always gorgeous, never that brassy orange color that can happen when going from platinum to brunette. She listens to exactly what you you want and she is quick AND meticulous- and trust me I'm very impatient so coming from me this is huge! Bottom line you'd be a fool to get your hair done with anyone else. Thank you Megan :) read more

Megan was so wonderful. I felt really nervous about cutting my hair short but she made me feel comfortable & walked me through all of what she was doing. Most importantly, I am really pleased with how my hair turned out. Thanks, Megan!! The salon is adorable! I will definitely be coming back :) read more

Joella does the best hair! She takes her time to give you the perfect hair color. I like my hair long and she never damages my hair when coloring it. I usually do Partial or full ombre. She is super personable and time flys by when she is doing your hair. She is very experience and will give you good advice. Go to Joella and she will give you the perfect hair! read more

If there were ever a talented, professional, and incredibly personable hair stylist out there, it's most definitely Megan! I would trust my tresses to her any day, and that's saying a lot! Megan knows the value of paying attention to detail, and really exhibits her talent and knowledge in regards to hair color and style. Megan has been doing my hair for about a year now, and every time I've had multiple people compliment both the color and the cut, and it's all because of Megan! read more

I like Joella , she's very friendly and amazing!!! I love my hair !! I purchased groupon good price .... She focuses on my hair all the time , she's so nice person , I'm going to come back again Su servicio me encanto !!mi cabello quedo como lo queria :) read more

WOW did I ever luck out! Being from NYC I got spoiled by getting high quality in products, service and creativity. Needing some style and not having time to go back east, someone told me about Joella. Well, this salon and stylist has far surpassed any color and cut I could have received back home. I left feeling great and it was verified when I got to work and every single person complimented me. Kudos Ms. Hayes read more

A beautiful boutique salon on Coast Hwy in Newport Beach. I'm so happy I found this little gem! Joella is an amazing stylist who puts her heart and soul into her work, and it shows. Every time I have my hair done I receive compliments from people I don't even know. My hair color is amazing and I'm very grateful that Joella is my stylist. I highly recommend her. read more

Wonderful wonderful salon in a great location, easy parking and super relaxing. Joella is AMAZING, I am so in love with my hair. If you want healthy, beautiful hair go to Joella Hayes salon. She is awesome with color and helping you decided great ways to make your hair look as best as possible. read more

Love my new look! Got an amazing double process color melt / balayage look from Joella and couldn't be happier. Great service and great results. I hope to come back! Thank you so much Joella! read more

Megan is a sweet and amazing stylist! She takes her time each appointment to ensure that my hair looks perfect. I would highly recommend her if you are thinking about going blonde! She is always able to achieve the shade of blonde I am going for. Most people don't know my blonde hair is highlighted! I would highly recommend Megan to anyone!! read more

I trust Joella. She has been doing my hair for 15 years and my hair is healthy and looks great! She has taken the color back from gray to my natural color which I love. When you are in Joella's chair nothing else in the world matters. She focuses entirely on her clients and really cares about making them look their best. I love the new salon because it is quiet and peaceful and relaxing. read more

Joella is amazing! I drive from the IE and it is so worth it! I am spoiled by her and she does techniques on my hair that have never been done before with the results being healthy, gorgeous hair. Everyone I see just loves my hair and says I look a lot younger than I really am! While a hairdresser for a long time, she just opened her own shop. This is a small shop, but it is relaxing not to have to listen to 30 other conversations and hair dryers. I really believe that leads to the part about being spoiled. There is plenty of free parking in the strip mall where the shop is located. Let me tell you, this is a plus! And she is just beautiful and so nice - what a pleasure to talk with! And when done with the most wonderful and relaxing appointment, drive out of her mall and turn left and just up the road there is the Orange County Yacht Club where you can watch the yachts come in and out of the harbor - so relaxing and a great end to an afternoon at the beach! Only thing I need to say is to just go get spoiled! You will not regret! read more