I have always had good service from Joe's Taylor Shop on all alterations on my clothes. Alterations were neatly done and clothes fit well.

Women owned. Not friendly at all especially the owner. Way overpriced! I wanted a dress hemmed and was going to charge $140, another tailor quoted me $80. To hem pants charged $22 each. read more

I've come to Joe's Tailor Shop several times over the years. I've had cardigans repaired or the hem of a dress raised. Absolutely no complaints! I receive the item back just as requested. The last dress they altered for me, the end of the dress had a fancy cut, but they were able to raise the hem perfectly! I trust this shop very much. I go to them for every alteration I need! I will say that the customer service here isn't great. I do receive appropriate quality for the clothes, but the friendliness of the staff leaves something to be desired. read more

Wonderful job repairing trousers & a polar fleece hoodie. A bit pricey, but far less than buying new ones, especially if they're favorites.

Had to have an item hemmed. Brought it to Joes, seamstress measured, pinned and said that's all I need. Was to be ready in a week. I called a few days later and to my surprise, it was ready AND perfect! read more

I went in there recently to have some velcro sewn inside a couple of shirts so that they closes quickly without using the buttons. I brought in my own velco that I bought specifically used for sewing onto fabrics, and a shirt that already has it (as an example). The lady at the counter was very rude from the moment I walked in. No hello, or welcome..., just looked at me like I was crazy carrying in some shirts. When I told her what I wanted done, she was angry and rude, and didn't want to help me. The store looked very messy and unorganized. That's the one time I ever went there, and the only time. read more

I have used Joe's Tailor shop since moving here years ago. They work hard, provide excellent very fairly priced services, and my clothes are always completed in a very reasonable time frame. read more

So, I'm the friend Osi V. refers to, and yes, I'd still recommend them. The only thing that prevents me from giving a full five stars is that the customer service is not all warm and friendly. 'Abrupt' is probably the most appropriate description. However, I'm not at Nordstrom, so I don't really care. I want my clothes to fit right and they get the job done. Apparently, I have an uncommon shape for clothes makers, as every dress needs the straps shortened and every pair of pants needs to be hemmed - I'm 5'5", so I'm not quite sure how I always feel so short. However, Joe's fixes my body problems all the time. They did my wedding dress in 2009, they've done every bridesmaid dress I wore in my 20s, they've done a littany of pants for both hems and taking in the waistline (another body oddity of mine) and can do both pants and jeans well. The cost for my bridal gown was about a third of that at the bridal shop (House of Brides) and they did a fantastic job, too. I've been going there since 2006 and have never had to return something or have it done a second time. In fact, I'm going tonight with a backseat full of clothes, as I've lost some weight and need them taken in. I trust them to tell me what is feasible to be altered versus what needs to be replaced. I can't really compare prices, as this is the only non-bridalshop tailor I've ever used, but even if they are high, I don't mind paying a couple extra bucks for my clothes to look and feel good - they cost too much upfront to risk having them messed up by another tailor. Bottom Line- go to Joe's. And Osi, try them again! read more

I have been dealing here for over 25 years and I have never run into any of the alleged poor customer service or indifferent attitude suggested by Karina B from Stamford CT. Lady, they said it couldn't be done...and that's the measure of a real professional...seeing an opportunity that isn't something that can be completed successfully and declining it...in the interest of the merchant and the client. The staff at Joe's is just a great bunch of people and very skilled at what they do. Look at the majority of responses here; detailed stories about good, solid work. They have hemmed trousers, altered suits, taken waist lines in...let them out too and it's all done at reasonable fees in a timely manner. read more

After having an abysmal wedding alteration done at another shop a friend recommended Joe's to me, and I am certainly glad she did. Plain and simple, from what I have seen and experienced, this is a classic European tailor shop. And for that, I'm also grateful because there is no muss, no fuss, we will do it, and this is when it will be done. Not a lot of pleasantries, mind you -- that's not what this place is about. From previous experience at other tailors, I always ask them if they will steam the item for me. Be sure to check, as they routinely do this for you. I also suggest that you bring a pair of shoes that you'd normally wear, if you're having hemming of pants done. I mean, the last thing you need to do is try to estimate the new length you want. Otherwise you wind up with a pair of slacks that you will only be able to wear if you are going clamming. At any rate, I have used them at least 10 times without complaint. There was also an instance where they altered several things within 2 days and I was not charged extra due to the circumstance. They also have ample parking, too. I do recommend them but there is just one thing ... I have no clue who Joe is. read more

I'm loyal to Joe's Tailor Shop. They're straight up about what they can or cannot do and up front about costs, which are reasonable, so that I can make an informed decision. They're professional & polite & get right to business. I take almost every pair of pants I purchase to Joe's to be hemmed or to have the waist altered. In addition, they've altered shorts, jeans, dresses, a leather jacket, and made some small repairs for me. Perfect fit every time. Alterations generally take a week, but they've expedited items for me with no extra charge. My husband now also uses Joe's for alterations & repairs and is always pleased with the results. I highly recommend Joe's Tailor Shop. read more

My whole family has had our alterations done at Joe's for YEARS. I do not think I could go anywhere else and we have been to other places. I have never had a problem with any of the items I have brought there. They can be curt or short, but I think that might be a cultural difference. I don't think they are rude, just straight to the point and tell it like it it. Just like last week when I didn't bring the right shoes to have my pants hemmed. I was scolded like a little child :) We have had $3.00 clearance jeans hemmed to formal dresses that needed difficult hemming and shoulder straps shortened. You will not find better tailors anywhere else. read more

I needed some pants hemmed and the sleeves of a coat shortened and Joe's Tailor Shop was the closest place I could find. The women working there are nice and helpful and they did a fine job on my pants and on my coat. They normally have a one week turnaround for most work but I told them I needed it in 3 days and they accommodated me. Good work, quick turnaround but a little expensive. I've been getting pants hemmed for 8-10 bucks my whole life but Joe's charges 13 for plain bottoms. Not the end of the world but just slightly more than I would want to pay. Good tailor shop overall though. read more

Worst customer service ever!!! I brought a new dress in for some simple shortening of the shoulders and stich in the front. They pinned the dress when I first brought it in and told me a week. A week later I returned and tried on the dress in the store. Not only were the shoulders completely crooked, one was still falling off. On top of that the front stitch was done so horribly the dress was "puffing" out. They re-pinned and told me to come back the following tuesday. 20 miles of driving (not cheap when gas is $4.12 a gallon and 5 days later, still not 100% to where I wanted it. The woman tried to tell me it was my fault and not their's. They were so argumentative and rude to me about my unsatisfied feelings. I've been to many tailors before and this is one I will not return to. read more

I guess I just have bad luck with tailors. I needed a dress altered recently and brought it here per my friends request. The ladies in there are rude most of the time. It seems like you have to catch them when they're having a good day. I returned after two weeks to pick my dress up and it looked and fit funky. So I left it there and the second time I went back it was ok. All I have to say is go at your own risk. :) read more

This place is great. I have been coming here since high school prom and now go here all the time for bridesmaid dresses and summer clothes. The ladies are great and willing to work with whatever issues you have. Someone once told me to find a good tailor as it makes your clothes fit so much better-and so true! read more

Took in several pants with lining to be altered. The work was poorly done and expensive. The linings bunched up because it was not properly altered. I had to take them to another tailor to be fixed. I don't know how they stay in business. Will not be back. read more

To be fair, this is the only tailor that I have ever gone to. The ladies are very to the point and work quickly. Usually there is a one week turn-around if you do not have a time frame. They have done lovely jobs on any dress that I've had altered. But I've had many pants hemmed there and the hem always seems to come out. Once the hem came out and it was the first time I wore the pants after getting it done. I know some people that swear by this place's service, but I have had both positive and negative experiences with Joe's. read more

I've had numerous items altered here, with absolutely no comebacks or issues. With the Lands' End Inlet store 3 doors down, I have walked newly purchased pairs of their pants down to Joe's to be cuffed. Because Lands' End sizing is consistent, as is Joe's work, I give them my inseam, and pick up the pants a week later. They are ALWAYS ready that next week. I leave their receipt in my tray in the car as a visual reminder to pick up my clothing. I have also had many favorite garments repaired, typically due to a small tear or normal wear and tear, and have been satisfied with the results and the price. It's far cheaper to fix things and still enjoy these items. I don't like items fitted too closely, and Joe's finds a good balance between fit and style. The staff is a fairly straight-forward group of adults, very focused on their work. They are alway friendly to me, but they are also very busy. Just look at the racks of work-in-progress. read more

I had three shirts altered for $22 each which would have been fine, though slightly pricey. Unfortunately, I had to wait for an hour to pay because they were having problems with their credit card machine (other peoples cards weren't working either). I was very upset I had to waste so much time and the lady at the front desk couldn't have shown more apathy. For me, Joe's Tailor Shop was a pricey waste of time. The least they could have done was shown genuine remorse but a good business would have offered some sort of discount, future discount, or any sort of compensation for my wasted time. Now they have lost me as a customer. read more

Worst service and will to help the customer. From the moment I entered the place, the answer was no, it can't be done! These ladies didn't have any will to help the customer. Never going back even if it is the closest tailor to home! read more

I'm really torn on what review to give Joe's. The actual quality of the work they did was very good, no doubt about it. The service I received, though, had one glaring flaw that's very difficult to ignore. In my review of Fair Game, I mentioned my wife conspiring with one of the owners to get me my own version of a map of Westeros that's prominently displayed in the store. The thing is, the map is just printed on a cut piece of linen that needed to be properly altered to be hung and ready for display. Joe's was the nearest tailor, so I decided to see if they'd do what essentially amounted to hemming. They quoted me a reasonable price and said they'd call in about a week. Two weeks pass and I haven't heard from them. So I decide to call and see what the hold up is. I'm told on the phone, rather curtly, that my map was finished early and that they were wondering why I hadn't picked it up. I said I never received a phone call. I was informed they don't call you. They give you a date and you pick it up end of story. That policy is fine, except I wasn't given a date, just told it would be ready just a general "about a week" time frame and was explicitly told I'd be called when it was done. I gave them my number and everything, it was on the service ticket. I was pretty rudely told I was wrong and that I should come get it now. Well, I went to get it, pretty frustrated by the whole situation, but was genuinely pleased by the quality of work. The map looks better than I anticipated, plus the woman I actually spoke to at the store (her voice didn't sound like the same one I spoke to on the phone) was much friendlier than the people I had talked to previously. All-in-all I'd probably go back, if and when I need another tailor. The work they did was excellent, and now that I know that no matter what I'm told, I won't be getting called when my work is done, I know what to expect for next time. read more

They are the rudest employees and have zero respect for customers and treat you with the utmost unwelcoming attitude . Walked in twice and They do not greet you at all Will never go here again . read more

Thank God for these skilled people. I have a big butt and often have to have pants altered. They always do a great job. Honest and professional. read more

The work is good, prices are fair. But the customer service is lacking in terms of the way some of the ladies talk to their customers. They could be a bit more polite. I am big on that, and want to feel comfortable going in. That is why I gave 3 stars only. read more

Too rude for business and very pricey. I've gotten better tailoring elsewhere and for much less... so why even bother with this place?

The person who answered their phone was incredibly helpful in making sure that I had all the information I needed and gave me advice on what to do with my situation. I am so pleased! read more

I've had mixed experiences here. They are usually quick when you get there, which is nice, and I also like how there are no surprises with the prices. Before here, I used to go to a dry cleaner that wouldn't be able to tell me how much the alteration would cost since he wasn't the one doing it. THAT place deserves -1 star... Anyways, so it's better than a negative one star place, but the last time I went, they messed up my pants and made them too short, so I've been afraid to go back. I don't want my clothes to get ruined. So, I'm in the process of looking for more tailors. That justifies a 2 star rating, right? read more

They do great work! I had a zipper replaced and now the dress is better than ever. But even more importantly, I had them do major alterations on a bridesmaid dress, and it turned out beautifully and only took two week! Beware that the ladies are not the most friendly, but it's worth it because of the fine work they do. read more

Buyer beware at this shop!!! I took 2 knit jackets in to have the sleeves shortened. I asked for one of them to have a 1 1/2 hem. She wrote that on my ticket and wrote the price which was $30.00. When I picked up the jackets they both had a1/4 inch hem. The material was thrown away so the error could not be corrected. Then she charged me $33.00. I did not see the amount until I was home, about 15 miles away. I called and she said they could only give me back the three dollars and her tone was rather rude. She kept interrupting me and then asked me what original price was on my ticket. I said you took my ticket can't you look it up? She said "no if you want the $3.00 back come back to the shop, what else can I do?" I started to say you could refund my money or I could write a review . . . Then she hung up on me. wow. I thought they were trustworthy. Very disappointing. read more

I blew out the crotch of my favorite jeans, brought them in and they placed an interior patch inside and than stitched in the frayed and worn out exterior. You can't even tell there was a repair. After rereading this comment I probably should have glossed over the fact that it was a crotch hole, sounds a bit gross, but whatever. They did a great job! read more

I have been going to Joe's for years. After attempting to find someone more local to me, I am more than willing to drive 45 minutes one way to have Joe's do my work. They altered my wedding dress for me after the bridal shop supposedly did their job. Joe's fixed the problem and were very reasonable since I had such a mess on my hands. They know what they're doing here, and they have integrity that you just don't find very often anymore... read more

My family has been doing business with Joe's Tailor Shop for over 20 years! Throughout this time Joe's Tailor Shop has done the work that we requested; has done the work on time; and has done the work at the cost that was quoted to us at the outset. What a deal! I highly recommend Joe's Tailor Shop for your clothing, alterations needs. read more

Perfect every time. I like their friendly but businesslike attitude.

Like Kelly C., I've not gone to other tailors in the area. So far, they have done an excellent job making the specified alterations in my clothes. read more

I have been going to this shop for many, many years and have always had excellent results! Most recently I brought in a very intricate project involving a tablecloth design for an odd size table. The finished product was perfect and beautifully done. read more

Rude! That's all I can say...the woman at the counter and on the phone is just angry and rude! My husband has used this tailor for years and they do a very nice job but that does not mean you can be downright rude to the customer. I called to see if my husband's suit jacket was done and she said when is it to be done? I stated you said either Monday or Tuesday and to call...her reply as she growled at me...what day did I say? And again I stated today or tomorrow. Wherein she huffed on the phone yelled for my name and then checked to see if it was ready! It is! She could have just said that instead of all the rudeness. We are not EVER going back here again! They've lost a long time customer now! read more

I have been doing business with Joe's Tailor for several years. I recently brought in a cloth belt to be shortened for my son who had a special event in California. I took the belt with me to California when I arrived the belt had not been shortened. When I came back home I brought the belt to the tailor and asked for a refund. After acknowledging and remembering me bringing the belt in, I got a rude response of "NO". I then asked for a credit and got another rude response of "NO". That is bad business. I will never give them any business again. read more

I'd been going to Joe's tailor shop for six years after getting a referral from a colleague. I found the work to be competent and ignored the coldness and severity of the women who work there. I recently had the shop hem four pairs of pants. After the work was completed, one of the pairs still dragged on the ground, so I returned them to be redone. I agree with Jennifer R.--the worst customer service ever. I assumed, after spending $36 to have four pairs of pants hemmed and having been a customer for six years, they would re-do this pair, as you could clearly see they were still hanging on the ground. Instead, the woman became accusatory that I had changed shoes and charged me $5 to re-do the pants. There have got to be better tailors in the area and certainly more pleasant people to do business with. I will not be returning to Joe's Tailor Shop. read more

They came highly recommended, however I would not send anyone I know there. The women were very rude! I explained how I wanted my dressed hemmed and she argued that I was wrong and it shouldn't be done that way. After back and forth with her she agreed to do it my way. When I picked up the dress in spots the liner was hanging out beyond the lace overlay. Again, argued I was wrong and said it was fine. I convinced to to fix it because I did not like it. I picked up the dress today and it is just okay, but I did not want to drive all the way back again and argue with her. My mom and sister both had dresses hemmed there last week and they did a horrible job on one of them. The dress is a beautiful ball gown for her sons wedding which is this Friday. She tried it on for me last night and one side is a 1/4 in from the flor and one side hits the floor. I asked for the phone number of the owner so that I could speak with him and she refused to give it to me. I asked for a business card and she refused to give it to me, she said we did a good job you don't need to talk to him. The worst customer service I have ever come across in my life! If you like dealing with rude people and terrible service then go, however I would not give them a dime more of my money. VERY DISAPPOINTED read more