He was very rude over the phone. He actually laughed at me when I asked to repeat the charges…read morebecause I wasn't grasping how he charged. Not professional at all. Don't waist your time!!!

I John B laundry…read morerepairs came here on time and fixed my dish washer.He did a timely repair. I appreciate everything about John Laudrey Repair.

$130.00 just to come out to the house. Doesn't include parts and labor. I don't call that…read morereasonable as advertised. And I'm in the same city.

My refrigerator was having temperature issues, so I called WSH to come take a look. They came and…read moretold me I need a temperature gauge. We scheduled the install which was not in-expensive, and after a day the same problem persisted. They came back to look at the fridge again and then told me I need a condenser. We scheduled that service, and then after some additional due diligence they told me that I now actually need an entirely new circuit board. I subsequently had them install that, and after another day the same problem persisted. They then came again and told me I need a new seal and a part for the door. After about a week the same problem persisted. The owner was not willing to guarantee his work. He did keep sending them back to trouble-shoot the issues, however I did have to pay for the majority of the parts and labor with the exception of the last install. I spent just under $1,000 dollars and I still have a broken refrigerator. I would not recommend this company; they don't guarantee, and they rob their customers. Absolutely terrible!

Great work, very thorough. Friendly and professional. Will use again. Easy online appointment…read morebooking

Top-notch five-star service from start to finish! Our Whirlpool dishwasher stopped working and we…read morerandomly chose 1st Choice since it was a local company. So glad we chose them! Alfredo diagnosed and repaired the issue quickly and efficiently. In addition, he and Rose exemplify the true meaning of "customer service" with their friendly and professional interactions and fully satisfactory outcome. 1st Choice is now our first choice for any appliance repairs that we will need in the future. We highly recommend them to anyone seeking superior appliance repair!

Steve installed a central vacuum system into my 30-year old 2-story cape with a hide-a-hose unit in…read moreboth floors. Having wanted a central vac system for almost 40 years since I first saw one in my college years, I have found it to be well worth the wait. I am beyond thrilled with how well it works & how easy it is to use - even several times in a day sometimes. I can pull out as much or as little hose as I need, vacuum away, then it self retracts inside the wall when I'm finished. Unbelievable. Wish I had not waited this long to get it. Steve really knows the products. There wasn't a single question he couldn't answer. He's so pleasant to deal with. No high pressure sales. Quality installation. Best pricing of all the places I went to for quotes from Concord down into the Boston area.

My Dyson was fixed and cleaned in just one week! The owner was very friendly and knowledgeable…read more He called me back the next day to follow up on the repair. The vacuum belt replacement with the option of a full filter and container cleaning was just $99. I'm sure I will get many more years from my Dyson vacuum. I totally recommend servicing your machine at this place. When you use the directions to find this location, it takes you to a small neighborhood in town. The Vacuum Hospital is in a small shopping center on Rt 125 across from Market Basket.

Roosevelt He created an appointment for the next day on the…read morefirst call. He texted to verify the appointment. He called when heading to my house. He arrived in the scheduled time window with proper tools and extra parts if needed. He did repair fast and efficiently. He gave us a fair price and didn't overcharge (a rarity nowadays). CARC will now be our go-to appliance repair company.

No one ever answers the phone and their mailbox is full. That is a problem that is very easy to…read morefix. There are plenty of other repair services who want your business, so why waste your time trying to reach these people?

Today's world is in such desperate need of a service technician like Taylor at Another Cycle…read moreAppliance. Young guy, super friendly, extremely knowledgeable. Online booking system, responds promptly to calls. He's like the repair man of yore for the 21st century. My wife and I spent hours trying to get a part for our broken stove from KitchenAid then had a horrendous experience with an alternate "big box" appliance repair shop who incorrectly diagnosed the stove and was going to charge us some $500 to return and fix. Taylor diagnosed the stove in 5 minutes, fixed it in another 15 minutes and the part was $18. Initial service call was $129, which is a little higher than the going rate but it's a no frills experience - no nickle-diming, no charge to return with the part. Labor beyond an hour would have been an additional charge but it wasn't required. We are thrilled to have such a resource at our disposal. He does appliances of all kinds. Highly recommended based on our experience.

Taylor and Paul were a pleasure to deal with. He diagnosed the problem quickly and rush ordered the…read morerequired part. All costs were discussed up front, no surprises. He went above and beyond doing some extra things, just as a courtesy. Not just professional, but very kind as well. I would recommend them without hesitation.

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

Lew is Excellent! A++ He fixed our oven ignitor but in additon, he fixed the door to the oven…read more(that wouldn't close - caused by Best Buy's faulty installation team). He also made sure the oven wasn't leaking (and it was!). He fixed that as well. I highly recommend him and think he is terrific! Thanks Lew!

I had an issue with my washing machine, dried doing the diagnostic myself…read more. Lol Anyway after a lot of time reading what I found online from the QR scanner I knew I needed a real professional. Lew was great and his price was fair. I will most assuredly use this service again.

A big "Thank You" to Craig from Richard's Appliance in Salisbury for the repair work he did on my…read moredishwasher this past week. Craig was right on time, was friendly, professional and had the problem taken care of quickly! He also gave me a "tutorial" on what caused the problem and how to avoid it in the future. It's nice to find someone who really knows what they're taking about! I'll definitely use Richard's Appliance in the future! Jack Smith

I called about having a garbage disposal replaced. Richard's said they could come out the…read morefollowing day but, 20 minutes later they were at my door. He was in the neighborhood and just wanted to take a look. It turned out to be a bit more complicated than a simple replacement due to the age of the older unit. "Nope" he said. "You'll have to hire a regular plumber." That was not what I would expect to hear in this day and age. He had a chance to sell me disposal and charge me for a bad installation job. Instead, he took the high road. He did not even charge me for a service call. Before he left I asked for the number of a good plumber. Without hesitation he had the name and number in my hand. I called the plumber and two days later had a brand new disposal up and running. The plumber did say he would have to make adjustments to install the new disposal but he could do it in about an hour. In 45 min I was writing a check and my problem fixed. THANK YOU RICHARDS. I will be looking to you for appliances very soon. This is service you CANNOT GET at the big box stores. Shop Local.