SO pleased and impressed with this company! Juan really is the best. We heard a rat moving around…read moreand chewing in our attic. A couple other companies came and used major scare tactics and fully overpriced their services. One of them didn't even do a perimeter check. The other was a smooth talker and made everything sound completely overblown. When Juan called and heard how much these other guys were charging, he told me to be careful. He and his crew came, did a thorough inspection around the house and in the attic, and explained the mild rat problem very calmly and reasonably. No scare tactics, way more reasonable / appropriate pricing, honest and clear with explanations and photos. They sealed all the entrances and set out traps. Within less than a week, I could smell that something had died, and even though we weren't at the pre-scheduled one-week mark to have the traps assessed, Juan went out of his way to come check the traps and found TWO rats that he had caught! The crawlspace was clear and we can finally be at ease that 1) the house is secured; and 2) we are rat-free without some rotting vermin attracting flies. Truly can not recommend this company enough. SO professional, respectful and trustworthy. The best!!

Juan from Pro Excel Pest had recently controlled a rat situation in my attic, and I'm so grateful…read morefor how calm and professional he was during the entire process. When I was trying to get quotes for service and was dealing with poor and long drawn-out communication with other pest control companies, he stood out in the best possible way, promptly returning my call to schedule an inspection and consultation. Juan was also the least alarmist in his assessment of my problem. After the inspection he told me where he thought the rodents were coming in from and then offered a conservative plan of treatment: installing wire screens over those entry points, placing traps in the attic and crawl space, and monitoring the areas for a month to see if the rats returned. Compare this to a consultation and quote from another company, where they seemed to describe my attic as one big hazmat situation filled with rat droppings. On top of the exclusion service, they were pressuring me to do a costly deep cleaning of the attic with an install of new insulation, saying that they were available the next day to do all the work and that the rats would multiply exponentially if I didn't act soon. I didn't feel comfortable with being scared into the hard sell, so I didn't go with that company. (Later on I asked Juan if I needed my attic cleaned, and he said that the number of droppings was pretty minimal, so no.) It's been a month since the barrier screens were installed, which seemed to have solved the problem right away -- during each weekly follow-up visit from Pro Excel Pest to check the traps, they came up empty. And thankfully I'm not hearing any more squeaking or chewing noises in any part of my house. Am so happy with the result, and was happy to work with someone as pleasant, professional and efficient as Juan.

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Sean was great!! I typically have Brian come who is awesome as well but he was unavailable. Sean…read morewas very friendly and courteous. He even called instead of ringing the doorbell so as not to wake anyone up in the house. He did a great job and I am happy with my service!

Hired this team to handle our small HOA; They have been as good as you could expect. Timely,…read morefriendly, responsive and effective. Would highly recommend these professionals.

They did well and I lucked out they needed to come once. Good phone contact. Good Covid protocol…read more They keep your credit card info though do pay with a check.

Jason and Millie have been wonderful to work with. Jason listens to all of our needs and concerns,…read moreand is currently taking care of our property. We are very excited, grateful, and happy to work with such an amazing company and team of talented individuals. Thank you Hydrex!

Working with Hydrex for my pest control needs has been seamless…read more Millie has been so perfect & professional, and she's always willing to work around my schedule when setting up service. Communication is top notch. Coming in with prices lower than their competitors is a plus too. I especially appreciate their knowledgeable tech Jorge. He's a true legend and gentleman. He explained pests & the company's procedures in a way that made my family and I feel comfortable about the work that he was doing. Would definitely use them again if needed.

Quick, polite and professional and more affordable than the competitors. I meant to do this sooner…read moreand now I've forgotten the gentlemen's names - so sorry. But there was one that did the inspection and two the day of service and all were so sweet and accommodating.

I had hired Fenn for an inspection and rodent removal service last year. Their rates were…read morecompetative and reasonable. Their guy found where the mouse was entering the house and he set traps and ultimately the tenants found it dead under the oven. It was mostly a good experience except for the melted rat glue I had to spend hours clenaing up. So, when my mom discovered termites flying iaround the livingroom, I called around for quotes. No oine would give me one over the phone. They all had to come out and do an inspections first. A few wanted to charge for just the inspection alone. So I called and hired Fenn's Termite department to send out inspectors. Juan showed up on time with his partner and they inspected the holes in the livingroom, exterior of the house and underneath in the crawl space. His guy suited up with a mask and did a long inspection and took photos to show me. The termites were building towers up to the wood floors and eating the wood. Juan suggested they do a subterranean treatment by spraying into the soil and the wood to get rid of all termites and ants and anything elses. He also suggested we tent the whole house but due to my parent's health issues, that wasn't going to be possible. We went with the spraying onlly. About a week and a half later, Fidel and Elijah showed uip in their truck on time. They even called ahead. They drilled a few holes in the livignroom floor, sprayed and sealed it. Then they got to work suiting uip and getting into the crawl space to spray. They spend a coutple of hours and assured me that all the termites and ants wouildn't be a problem anymore. There was a 1 year warranty and Fidel told me if for any reason we did see insects within the 1 year period, I could call them and they'd come out and take care of it. Fidel and Elijah were professional and polite. I would hire them again and recommend them to anyhone in need of termite service. Thank you Fenn.

I got recommended to them by a customer of mine and I gotta say they are best and amazing…read moreexterminators. Exterminators Alonso and Jesus helped me out take care of the termites and pest around my house (West L.A.). Their prices is very reasonable and great. I'm very satisfied with the results after a week. I do recommend everyone to give em a call and they'll take good care of you. Thank You Guys! -William A.

Changing my auto pay card I saw reviews and realized I hadn't written a review since becoming a…read morecustomer in 2019. I had one of the top of the heap pest; WATER ROACHES. Ericka worked the phones. Loved the diction and friendly order taker. Alonso responded, clean truck, clean uniform, clean equipment and pleasantly introduced himself. After hearing my fright, he explained the nature of the bug/M.O. Alonso went to the curb lifted the concrete cover sprayed the main water supply. After further questioning Alonso, sprayed all areas where their maybe moisture. Put on clean shoe covers, entered the home and did the same thing. Alonso comes every other month. Some years the bugs returned other years they did not, so we focused on spider webs and termites. The outcome for ARA A. likely an anomaly. After all these years Alonso is what makes the plan work. I'm embarrassed to ask my neighbors to write a review because it took me so long to share my experiences.

Great service! Good price…read moreResponsible personnel Service with smiles Highly recommend!

After dealing with a mouse issue and not knowing where to start, I contacted 360 Rodent Control…read more They arranged a same-day inspection at no cost. The technician, Eli, conducted a detailed exterior walkthrough, identified likely entry points, and explained the situation clearly. He was thorough, professional, and easy to work with, taking time to answer every question without rushing. He also had a really cool ladder. For rodent issues, 360 Rodent Control is a reliable option.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

we had a flea problem, and Matt came on short notice and was extremely professional, knowledgeable,…read moreand a joy to work with. He answered all of my questions and did an amazing job. Highly recommend!

Matt was great. He got rid of the rats. Efficient, polite, easy to deal with. Fair price. He knew…read morewhat he was doing unlike some of the people who work for chains. I don't always write reviews but after 40 years of being a home owner this was the best experience. And the rats are gone. Sandy

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!