Mya is absolutely wonderful. She was very inviting when I entered the front door. I shared with Mya I was in a bit of a rush and needed a strawberry margarita. Mya makes a darn delicious strawberry margarita so good I asked for a second one. Myself being in the hospitality industry was very impressed by Mya's professionalism and friendliness at the same time. Mya shared with me that she is Assistant Manager and helps with bartending. I wish I had a "Mya" at my location. Mya is one of those rare gems that would make a wonderful GM. Thanks Mya. You rock! Cheers Lady with red hair read more

Johnny Rockets & Hurricane Wings - A delicious strawberry margarita made by Mya - Burgers Near Me - Washington, DC, District of Columbia

The food came out in a timely manner and tasted good. Unfortunately the service was subpar less than bare minimum The ambiance was nice old school while inside a hotel. Advice to treat the customers better for higher retention. read more

Fair price in DC downtown area. Good customer service. Very clean. Good menu for small children.

I had a great experience today at this location. I was craving a turkey burger and was disappointed to learn it has been discontinued and so I had opted for their chicken tenders. Our server was very friendly and polite. She seemingly had the whole restaurant to tend to but she never made our table feel less important. The restaurant is inside the Holiday Inn and is well lit and easily identifiable. They played all the oldies from 50's thru the 70's and still have the retro feel. The onion rings, french fries, and handmade milkshake is still incredibly good! Everything was fresh and came out within a reasonable amount of time. I'm glad we popped in. read more

1st time there today. I must say. I was surprised how good the burgers are. Forgot 2 items but they brought them out later. Never asked refills for sodas, wasn't busy. But the food was great. read more

Johnny Rockets & Hurricane Wings - Burgers Near Me - Washington, DC, District of Columbia

Went here out of pure convenience. I arrived and they talked about the happy hour. However, fun fact, they don't clean out their beer lines. I should've known. I was in a rush and didn't have a great timeline to work with so I just made it work. The happy hour menu is very basic as well. The sliders were basically a small patty with two tiny buns. Then on top of the that, the fries were not seasoned, at all. Service - just ok... the original server had no idea what he was doing but I'll chalk that up to still learning the ropes. The new lady that took over just gave me my food and left. If you can, walk around to find something else. If you're just looking for a meal to get something in your belly, this 'can' work. Food Taste: 2 Overall Service: 2 Value of service to cost: 3 Facility: 3 Ambiance: Old school throwback diner vibes. Repeat customer: no Dog Friendly: no read more

Although a chain I appreciate this nice throwback burger joint. When you just want a burger and fries and maybe finish it off with an old fashion milkshake, this is the place. I love the vibe and the staff here were attentive and friendly. read more

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Accidentally went right before they closed...oops, they were still so kind and offered to make the food to go and let us eat in the hotel lobby! Root beer float was amazing! read more

I had been there earlier in the day and wasn't sure a.second time. But do to circumstances I did. The food was good , but better than that was how I was treated, the server was kind thoughtful and attentive. A great experience. read more

This Johnny Rockets is inside a hotel and to be honest, I would get anything else in the area, if possible. The food is what you expect. It's not the best, but it's decent. The main dishes, which are usually sandwiches, are ok. The milkshakes and desserts are much better than the entrees themselves. The service was pretty terrible and it took so long to get our food even if there were not a lot of customers. The place is definitely understaffed and the workers clearly do not care so much. The ambiance is also non existent as this is inside a hotel lobby. read more

Johnny Rockets & Hurricane Wings - Burgers Near Me - Washington, DC, District of Columbia

I really enjoyed the delicious double bacon cheeseburger, french fries, and onion rings. I sat at the counter and had very good service. Everything was delivered hot. I also ordered a Port City Optimal Wit wheat beer on draft, and it was served in a chilled tall glass, which was nice and cold. I had a milk shake with coffee liqueur for dessert which was amazing. I definitely want to return. read more

Johnny Rockets & Hurricane Wings - Burgers Near Me - Washington, DC, District of Columbia

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Food was actually good, and music was fun. The reason for the lower rating is that it was probably the rudest staff with horrible attitude that I had ever encountered at a restaurant. If I have to travel to DC again on business, I won't be back. read more

If I could give 0 stars I would. It's so expensive for bad food and bad hospitality. I got sick for 2 days after eating here. Never ever again! read more

Terrible service took over an hour and a half just to get somebody to wait on us and get our food. The waitress never brought my husband His drink, My water, she never came back once to check on us. That was for fo net at 8pm. Breakfast was not much better at least the waitress was friendly and apologetic for not bringing us our silverware before we sat down with our food. read more

This is your typical Johnny R location! It's very clean and well kept. The food quality was similar to all the other locations I've been to. The prices were fair / reasonable. The service was adequate! read more

They're chili cheese fries are so good. Crispy on the outside and covered in delicious chili and cheese.

Hubby and I popped in here after a failed attempt to retrieve food from a spot next door to this place. As we entered, we walked around to sit at the bar. I'm not sure how long we waited before we were greeted or given menus. I ordered the rocket double burger and fries (which were omitted after asking if they serve them) and a mocha coffee shake and hubby had the bacon burger and strawberry/ banana shake(but had to settle for the strawberry since they didn't have any banana). Our drinks were served first, and I had to return my shake since I was served a vanilla coffee shake instead. Our burgers were served, and I wish I had my phone to photograph the burger that was given. It was messy, and the lettuce alone was huge that I had to remove it and cut it up. Had to get silverware from a table to cut my burger, since the older gentleman at the bar was only there to make alcoholic beverages and not a server. Overall service was mediocre, but if you smoke other than cigarettes, please air yourself out. I am not a fan of cannabis, and I don't want to smell it on you during your shift. The shake was on point and would give 5 stars. read more

If I could put one star I would. I'm from Los Angeles and was craving a burger, the customer service was terrible, I kept on asking the waiter for help and he would ignore me, the female waitress kept on looking at her phone instead of giving me a menu. I really wanted to leave but was so hungry and in the middle of a big snow storm, food came late and cold. She never came back to offer me a refill on my drink. It was terrible being ignored! read more

Clean, friendly, food came out pretty quick. It's centrally located and walkable to hotels in the area. A great lunch spot when you don't want to worry about reservations. I just walked in and made my order to go. Super easy and convenient. read more

Johnny Rockets & Hurricane Wings - Burgers and Tots! - Burgers Near Me - Washington, DC, District of Columbia

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Eaten here three times. Food is as good as you expect. When dining here, another table saw a rat run across the floor of the dining area. They told the waitress when didn't seem to care and walked away. Won't be back. read more

Had a great experience at Johnny Rockets! The burgers were tasty, the onion rings and wings were absolutely delicious, and the milkshake was amazing. I highly recommend giving them a try read more

The breakfast buffet was superior! Sausage, bacon pancakes French toast potatoes scrambled and boiled eggs, donuts... I can't even name everything lol it was a lot. Everything was clean and organized & around $16.50. the prices are the only thing I don't like about this place but it's downtown DC so pretty average. None of the burgers come with sides. Service was good during breakfast and lunch BUT DEPENDS ON THE SERVER! We ate here several times cause it's in the hotel. Alicia was the best!! It took 35 minutes one day to make our lunch.. when it came out, one burger was the complete wrong burger and the kids sliders didn't have anything on them (pickles or sauce) The Rocket burger was smaller than expected but taste very good, even the Special Sauce. The Turkey club was ok, more of a BLT. I had to change my review to 3 stars and after this last visit I'm thinking it might even need to be lower than that... read more

Johnny Rockets & Hurricane Wings - Burgers Near Me - Washington, DC, District of Columbia

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TOTAL 180. We went for the breakfast Buffett. The food was delicious, the service was EXCELLENT from William, and we love the oldies playing on the radio. If you want an authentic diner feel in DC (it's more rare to find than you'd reckon), come here. Best service and value in Logan Circle read more

I went in around lunchtime and waited at the sign: Please wait to be seated. I waited for at least ten minutes. Nobody was there to greet or seat me, although there were patrons in the restaurant. Any of those patrons sitting around could've left and not paid their bill. It was uncomfortable waiting for nothing. This was unacceptable for a restaurant in DC at lunchtime. I left. read more

The food was pretty darn good. I went for breakfast and it was an all you can eat buffet for only $18. I liked it a lot. however, the pancakes were a dry. everything else was pretty good. the service was nice. my waiter kept taking stuff out of our way that we were finished with. there were surprisingly a few other people in the diner. It was pretty lively for the most part. I mean, where can you find actual diners nowadays. It looked like a 70s diner. If you are looking for breakfast in Washington DC and stumble upon Johnny Rocket's, this is the place to go. read more

Stayed as a hotel Guest at the awesome Holiday Inn Central and had dinner with my friends. The Johnny Rockets has an 'official open date' in two days (10-13-2022 - and we were told about this so I dismissed prior reviews from earlier in the same day talking about bad service.) I have to tell you that the WINGS were simply Spectacular...perfectly cooked and with just the right kick of spices! I had the Impossible Burger, a margarita and a mud-slide shake...Food and service was lovely and very attentive for a staff just being trained. Thank you!!! The restaurant looks sharp, is clean and I can wholeheartedly recommend it! I will be back for sure. read more

The wait staff was very friendly and accommodating. I found the buffet tasty but not the best but my order from the menu was quite delicious. I ordered a cheese bacon burger one night and it was very good but I wasn't fond of the onion rings. All in all I would eat here again. read more

What can I say! It was a part of the hotel experience, they had awesome breakfast bars, breakfast to order, lunch & dinner items, they also had room service & a bar! The staff was very accommodating & very friendly! read more

I'll say the seating area of the restaurant was clean. There were people working behind the counter when I arrived a little before 2p on a Monday. Although I wasn't greeted, I noticed the sign said to seat yourself so I went to the counter to place my takeout order. The lady behind the counter listened as I said I wanted takeout and said the girl currently working on the shakes would take my order. I could barely hear the server as she took my order. And I stand here waiting for my order, someone has been standing at the counter for a couple minutes to either pay her bill or place another order without any acknowledgement that she is standing there. I don't understand the demeanor of the people behind the counter or the other employees roaming around. Turns out the customer at the counter was also waiting for her takeout order. First and last visit to this particular restaurant. read more

Mya is the best!! we had an issue logging on to the website in order to place an order, we called and she helped us out right away. We were really pressed for time and order was ready when she said it would be. I told her how appreciative we were at her excellent customer service. read more

Horrible service!!! Waiting 10 minutes to be greeted as there was only one other table! Drink was made with no liquor!! 15 minutes after ordering, waiter came to tell us one order "was out of stock"! The rest of the group got their food while the replacement order and one other took nearly 15 more minutes to come!!! Checks came out 30 minutes before the waiter took them and then were wrong! Waited to pay for our (decent diner) food for another 20 minutes!!!!!!!! We were literally sitting for 50 minutes from finishing just waiting to pay! It was not busy inside at all!! And to top it off I was insulted by a waitress who told me i looked very tired! For no reason!!! read more

The service was absolutely horrendous. Was with my family and they didn't even take our order or ask us what we wanted to drink. I was there for 30 minutes before I decided to just out since we still didn't have a water or anything. Terrible, don't go. read more

We came here for thanksgiving giving dinner. First i want to thank the staff for serving thanksgiving dinner. The dishes were under ok. I do not want to walk into any buffet, see the dishes empty. We are waiting a table to sit down, i am watching staff and what's happening around. The meat carver, serving roast prime rib without any gloves. I had to warn the manager. Then i am walking around the serving section. Bread basket is empty, there is no shrimp, there are no utensils to serve them. I am like whats happening. We paid $29 per person for open buffet. There is no way this experience should cost that. The staff was attentive after I pointed out the missing stuff. They started to run around. They need to get their stuff together and serve better. read more

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Waiting at the counter for 50 minutes and still have not had my order taken. How do you lose a customer?

The food has no flavor,wait staff takes for ever to take an order and coffee is very low grade

This place offered some of the worst service I have ever received. I do not recommend this restaurant to anyone. We placed a very simple order. Three drinks and a food order- our food came out within 5-6 minutes but for our drinks it took well over 30 minutes and after multiple attempts reminding the staff that we are missing our drinks. The staff was incredibly rude and do not pay attention to detail about the small details. They brought our food out and the server said "I don't even have a ticket for this, I'm going to throw it out"... turns out that he almost threw our food out. The best thing I can say is the wings are good but go spend your money somewhere else. This place is not worth your money, time, or energy. We definitely won't be back! read more

I made a reservation for 12 for Thanksgiving Dinner and in the notes I added that we need room for a stroller at the table. When we arrived at the hotel there was a long line to get into the restaurant. We went to the front and informed them of our reservation however either someone didn't pay attention to the reservation system or staff didn't communicate because they were not prepared to seat a party of 12. We were told by the manager that another staff member sat a group at the table that was supposed to be for us but they would make something work. It took a minute but they got it together and reconfigured the tables to comfortably accommodate our party. Aside from the initial reservation snafu, everything else was good. The menu included all of the traditional Thanksgiving fixins... turkey (which was cooked to perfection), ham, stuffing, green beans, cranberry sauce, mashed potatoes, sweet potatoes, roasted veggies etc. along with some non-tradition options such as salmon, shrimp cocktail, and tomato, mozzarella and basil. Overall it was quite a nice spread with something for everyone. The service was wonderful! Our waiter was very attentive often refilling our drinks before we even noticed and just overall pleasant. The rest of the staff, including the manager also checked on us at comfortable intervals that were appreciative and not annoying and intrusive. Lastly, the price was right. The cost was approx. $30/pp for adults and for the amount and selection of food and on Thanksgiving Day I found the price reasonable. Overall, based on my experience I would recommend this restaurant to a friend but would encourage them to make a reservation and to speak up immediately if something is not right with that reservation. read more

Visited at 4:00 PM on October 10 wAs seated at a table and after a 10 minute wait still nobody came to the table to take my order. I left and nobody seemed to care. I won't visit again, too easy to find a place in this part of town who where customer service is a priority. read more

Quiet Friday night dinner with only two other tables occupied at this hotel restaurant nestled in a serene corner. There's a nice wine list, and since it wasn't that crowded they even let us sample a beer. Had the braised beef short ribs that came with mashed potatoes. They were succulent and juicy. A side spinach only costs $.99 -- so much more reasonable than places that would shamelessly ask for $6 or even $8 for a tiny saucer of this vegetable. The dessert menu doesn't impress, though the sundae with chocolate ice cream and whipped cream on top wasn't bad. Nice, serene, and laid-back yet not devoid of class in a spacious venue. Would be back for relaxed and quiet meals where I feel comfortable talking with people without worrying about others eavesdropping. read more

I stay at this Holiday Inn a couple times a month. This is the first time I have eaten anything other than their breakfast buffet (which is okay). Lunch, see my pic. Pretty decent size Cobb salad. Chicken and bacon on point, avocado perfect! My complaint is the poor server, one server at lunch? Really, she was slammed and I waited forever to order, no napkins, no follow up, no drink refill --- in fact I had to track her down to get my bill........ Not her fault I suppose, shame on you IHG. read more

Johnny Rockets & Hurricane Wings - Awesome salad. Crappy - non existent service. - Burgers Near Me - Washington, DC, District of Columbia