I feel so grateful to Tammy and Sara for their wonderful work on my manicures and pedicures!! Tammy…read morealso introduced me to parafen wax for my pedicure - a real delight and calming experience along with an exceptional set of finger nails and very fresh and meticulously done toe nails! Such a sweet and thoughtful experience that I truly appreciate I live in Berkeley and only like to get my nails done here at the Nail Bar Too! My favorite in the bay highly recommend. Love the calming music, very kind advice when picking what to do and special experience each time my friend , husband I get our nails done! Leona also helped my husband with his feet. He had never gotten a pedicure and he absolutely loved the experience. He says he's gonna come back over and over. She was so thoughtful and gentle!!

It was my first time visiting this location, and unfortunately, I left disappointed. I had an…read moreappointment scheduled but was later asked if I could come at a different time. I was happy to be flexible and later arrived 10 minutes early. When I walked in I noticed there wasn't a designated waiting area for clients. Then later I was told that my appointment had been forgotten and that a walk-in had been taken instead. I was understandably a little disappointed, but I remained understanding. A little after another nail tech. came from the back and was able to help me. Before we began, I communicated twice that I was there for a builder gel fill. I've had this service done many times, so I'm familiar with the filing process. However, much more product was filed away than I've ever experienced during a fill, which seemed to defeat the purpose of getting one. The filing also felt quite aggressive. While I understand the need to work efficiently, I experienced a burning sensation several times, and the technician even applied pressure to the top of my nail to help relieve the discomfort. After this happened repeatedly, I no longer felt comfortable continuing with the UV curing process because I was concerned about the sensitivity of my nails. I explained that I had changed my mind and would instead like to receive only cuticle care and nail shaping. The technician asked a coworker to assist with translation, but unfortunately, the interaction didn't feel welcoming. I calmly explained again that I wasn't comfortable placing my nails under the UV light and wanted to give them time to recover. The coworker appeared visibly frustrated and responded by pressing firmly on my nail and rubbed her finger against it to demonstrate that the builder gel was still present. The original technician completed the cuticle care and nail shaping, and I paid for her time and service. I appreciate that she finished the appointment, but overall, the experience did not leave me wanting to return. I also think the salon could benefit from a designated waiting area for clients and some soft background music to create a more welcoming and relaxing atmosphere.

Kimmy is truly the best when it comes to pedicures! I have been going to her for 2 years now, and…read moreshe is one of those people who genuinely gets to know her clients and remembers exactly what you like. Her massages are seriously one of my favorite parts, I have literally fallen asleep during them because they are THAT relaxing. She takes her time and never makes the appointment feel rushed, which makes getting a pedicure feel more like a spa type of thing. I have even brought my grandma to Kimmy, and something I really appreciate is how well she caters to different people and their needs. Not everyone wants their pedicure done the same way, and Kimmy understands that. She pays attention to what each person likes, what they are comfortable with, and what they might need extra help with. She is also always checking in with me and has helped me when I've had ingrown nails that needed some extra attention. Beyond all of that, Kimmy is genuinely sweet. You can tell she loves her clients and cares about making them feel comfortable and taken care of. She remembers the little things, checks in throughout the appointment, and makes you feel like more than just another client walking through the door. I couldn't recommend Kimmy enough.

Truly could not wish for a better nail tech! Jamie is THE best. I have been getting Gel-X sets here…read morefor a couple of years now, and I genuinely cannot imagine going anywhere else. Every single set has turned out exactly how I wanted, and Jamie is always able to take whatever inspiration picture or idea I bring in and make it look even better on my nails. Jamie's designs are so intricate and detailed, and you can really tell how much time and care goes into every set. One of the things I appreciate most is how comfortable I feel communicating with her. If I ever notice something I don't love or want changed, I never feel awkward saying something. Jamie is always so understanding and willing to fix it until I'm completely happy with how everything looks. With Jamie, it is genuinely "what you see is what you get." I've gone to other nail places where the inspiration picture and the final result look completely different, but that has never been my experience here. The shape, design, length, and thinness of my nails always come out so good. My nails never feel unnecessarily thick or bulky, and the attention to detail is amazing, especially with more complicated designs. Beyond how talented she is, Jamie is also just such a sweet person. She always makes sure I'm comfortable and relaxed throughout my appointment, and I genuinely enjoy coming in to get my nails done. After going to her for years, I know I can trust her with my nails and know I'm going to leave happy. I am so grateful to have found my favorite nail tech here and truly could not recommend Jamie enough. If you are looking for someone who is talented, detailed, patient, and genuinely cares about making sure you leave with exactly what you wanted, Jamie is your girl!

Leona is an expert in nail care. She can give a beautiful manicure or pedicure, but more…read moreimportantly she can improve your nail and skin health. If you suffer from thick or unhealthy toenails, Leona is the one for you. Currently she is at the Nail Bar in Los Altos.

Leona is the best! I've had regular facials by her for two years and I'm always happy with the…read moreresults. She uses wonderful products, top of the line equipment, and always explains everything she uses on my skin. I highly recommend Leona.

I have been going to Ann for my nails and Nancy for my pedicures for over 15 years. They are very…read moreprofessional and make me feel pampered. I receive many compliments on their work. I highly recommend both Ann and Nancy. They always make me feel special. I give them 5 plus stars. Diana Goetz

I typically do not write this kind of review, but the service I received on 6/14 was unacceptable…read moreand I could not get over how it soured my day. I had a Groupon for a pedicure here, and upon reviewing their website noted that they had 20% off for their opening and that gel nails were 45, so even though I normally go to Enjoy Nails in Palo Alto I thought why the heck not, I'll go here this week. The establishment is fine, but the woman who greeted me was on the phone, and remained on the phone while she started my pedicure. Any semblance of a "heavenly" spa experience was gone. A second woman came later, who started my nails, filing them down to thin stubs. Then we moved to the table, at which point the woman that had been doing my toes (who by the way, didn't wear a mask the entire time I was there) began blow drying her hair right behind me. Unhygienic and unprofessional. The manicurist finished my hands, at which point both women wandered into the back, seeming unsure of what to do next. Then the pedicurist/apparent hair stylist in training walked out on the phone again, demanding 55. I explained that wasn't what was on the website, pulling out the list for them to see. She saw the listed price, then got back into a heated conversation on the phone, at which point she hands the phone to me, informing me that it's the owner. This woman is ultimately why I wrote this review. If you want to create loyal clientele at your new business, I wouldn't recommend yelling at them over the phone. Nor would I recommend trying to bargain: this is a business, not a flea market. She insists that the service I received (pictured below, as well as what I had asked for) was not gel, but dip, despite my initial request over the phone and in person for gel and that my total was 55. I again showed the menu, and the pedicurist woman took pictures of my phone for her boss, but she continued to yell at my that it was 55. Then she said she could do 20% off 55 for 45. That's just not even the correct math. I really just wanted to leave at this point, as I was tired of being berated and paid the 44 (20% of 55) plus tip. They only accept Venmo or Zelle, which is beyond sketchy. The pedicurist then apologized to me, saying that she has to call her boss because if they get the wrong price they get yelled at. Not only do the employees not know what the prices are, the owner is rude to them. I wholeheartedly do not support this establishment and will not be returning.

Ngan is definitely my favorite nail tech! I've been to quite a few different nail techs over the…read moreyears, and she has honestly been one of the best I've found when it comes to getting my nails the way I actually want them. She's really good about listening to what I'm asking for, especially when it comes to the shape, length, and designs, and my nails always come out so cute. I'm pretty particular about my nails, so finding someone I actually trust and feel comfortable going back to means a lot. She's also super sweet, easy to talk to, and always makes my appointments enjoyable. I've gotten so many compliments on my nails since going to her, and I'm always excited to see how my next set turns out.

Nail Bar in Mountain View next to World Market is great. Booking an appointment online is so easy!…read more I always book with Ngan. She's super talented and has all the tools and materials to create beautiful designs. Today I chose this fierce red, to which she then used a cool little magnet to create cute patterns. I absolutely love it! And like always, the application is flawless and lasts on for weeks! I absolutely recommend this salon! Especially Ngan

I came in to Kitchen Nail Bar MV with an appointment (highly recommended, as they are a busy salon…read moreeven on a weekday). As this was my first time here, I went with any available nail artist. I was luckily assigned to Lee. Lee brought my manicure inspiration photos to life and noticed the small details I didn't event realize were in my inspo photos! I came in wanting beach themed nails for a wedding and I walked out super super happy- I couldn't stop looking at my nails after she finished. I don't often get my nails done and I am grateful to how kind and patient Lee was with her recommendations for the nail art. She is super meticulous in all from shaping my nails to noticing the finest details of my inspo photos to checking in with me often if I liked the art that was in progress. I am definitely coming back to Kitchen Nail Bar MV for the next time I need my nails done for a special occasion. Thank you, Lee!

My pedicures with Lee are my one small self-care splurge. Her attention to detail, her gentle…read moretouch, and her customer service have me coming back for several years now. She cares about doing a good job, consistently every time. I used to come on my lunch break from work, and she would make the service fit in my truncated time frame. I recently switched jobs further away, but I'll be making time on my days off to come see her. Also wanted to say something about the young man who was answering phones today. He was perhaps a manager of sorts? Anyway, he was getting totally chewed out over the phone by some customer. Obviously I don't know the exact situation, but it's never okay to speak that way to any service provider! Kudos to him for keeping his cool, calmly offering multiple solution options, and ultimately speaking up (still politely) to let the customer know that they needed to tone it down.

Kat is super sweet and talented! I got a gel-x set by her and she was great. I love how clean and…read morenice the salon is too.

Tee is incredibly talented! My 15-year-old daughter is extremely picky about her acrylic nails,…read moreespecially when it comes to the shape and nail art, and she absolutely loved them. That says a lot because she has very high standards. Tee was patient, detail-oriented, and took his time to make sure every nail was perfect. The acrylics were beautifully shaped, and the custom bow design was absolutely adorable. Everything looked clean, elegant, and exactly what my daughter envisioned. As a mom, seeing how happy and confident she felt after her appointment made the experience even more special. Tee is not only talented but also kind and professional. If you're looking for someone who can create beautiful acrylics with detailed designs, I highly recommend Tee. We will definitely be coming back!

I stumbled upon the nail bar while looking for a nail shop near by since I needed my nails done…read moreasap. It's located in the Loyola Corner shopping center and there is a parking lot. I came around 6pm on a weekday and it was super packed. Definitely get an appointment beforehand if you can, but they also accept walk-in's. I was a walk-in and they sat me almost immediately. May-Hong was my nail technician and she's amazing. I showed her my inspiration picture and the things I wanted changed/ added on. She listened and executed. Super detail-oriented and always appreciated feedback. She's also super sweet and I will definitely be back!

I went in on a Thursday around 11am, and it was packed! Honestly, I was a bit surprised that every…read morechair was taken. After checking in, the front desk lady told me to wait outside. Eventually, another woman came to get me. I booked my appointment a few days in advance, so I wasn't expecting to wait outside, but I understand that the business was very busy. To preface, I enjoy getting pedicures, but I don't use polish or gel because I prefer not to have anything artificial on my nails. My service was done much sooner than everyone else who had been sitting in the chairs before I arrived, possibly because I didn't use polish or gel? The chair was comfy, and the person who did my pedicure was kind, but it felt rushed since someone else was waiting for a pedicure chair. While I enjoyed the experience, I didn't think it was worth $50 plus tip. Because it's so close to where I live, I'll likely give them another shot on a quieter day to see if the experience is less rushed.

Service was below average. The most disappointing part was that I was shown the pedicure kit and…read moretold they had a similar kit for the manicure service as well, which made me believe fresh, separate products would be used for both services. Later, I noticed the therapist passing leftover pedicure cream to the manicure therapist. When I asked why she wasn't using the new manicure pack, she admitted she was using the small pedicure kit for both services. When I questioned why the separate manicure box wasn't being used, she simply said, "Because you didn't ask for it." I was honestly shocked, as this has never happened to me before. Every other salon I've visited has always used separate kits/products for manicure and pedicure services. Very disappointing experience.

My 14-year old daughter went to this salon for a gel polish manicure, and got completely ripped…read moreoff. I only discovered it when I saw a charge hit my card for $118. For ONE MANICURE! For context, we normally go together to another salon and we pay $35 to get her nails done (remove the old gel, put on new gel). Maybe another $10 if she chose chrome or a design. So when she asked to go to downtown Los Altos with her friends to get a manicure, I said no problem. However, when I saw the charge for over $100, I texted to ask if she had also gotten a pedicure, or had paid for her friend's manicure. She responded that no, she had just gotten a single manicure, but they charged her $15 to remove the old gel + $35 for new gel + $5 PER NAIL! because she had gotten a very simple design. (Design shown in the photo - they look terrible! Two nails just have wobbly circles!) So basically an extra FIFTY dollars for that poorly executed design! Also, no one else charges extra to remove the old gel. Of course, I had taught her to tip well in the service industry, so that's how we landed at $118. So the nail tech benefitted even more from scamming a child. Overall, I do not recommend giving them any business given their low ethical standards.

Love my beautiful nails by Mimi She is so wonderful and I…read morealways love her work Great salon, very clean, I've been coming here since high school for 15 years!

I have been a customer on and off for years. It really depends on who you get. Once I had this…read morelady who didn't know how to take off hard gel and basically damaged my nails. I went in for a pedicure today and it was just so bad that I will never come there again. Couldn't replace hard gel properly and damaged my nails so that I screamed. The nails look uneven and ridiculous and the paint job looks like a kid did it. Because they were damaged, I just have to wait for a while for the nails to grow to take it off, but I am going to go to a different salon and never return.