Always get the best manicures by Mai and her team! Everyone is friendly and always so helpful with figuring out what nail design to go with!

They suck they never get the shape right and I have to always go back to re file my nails and buff it cause it's always bumpy I been going there for 10 years or more I'm done with this place peace out plus the rudeness how amazing I always pay 200 to 190 I'm straight if there was a half star that what I would give them not a whole star read more

I haven't been here in a while, but I used to see Mai the owner at her other location for a very long time!! I used to see her once or twice a month and everytime she was very precise in her work and took her time!!! I don't live around the area anymore,but I wouldn't hesitate to come and see her!! I've been many other places and they were always in a rush and I was not completely happy with the job they did!! She is pleasant and does her best to accommodate you!!! I have decided to go back after taking a break from having my long nails!!( Which yes,I most definitely miss!!!) I have stopped in at her new location in Troy, but she was not in, very good at French and pedicures!!!! I don't understand the mixed reviews, she has always been very pleasant with other customers as well!!! I would definitely give her more than five stars if I could!! Definitely see Mai!!! ( Ooh yeah, she is great with eyebrows too!!! read more

7 Years of Fabulous Nails & Vibes at Jolie Touch! Let me put you on to Jolie Touch, the BEST nail salon in town--I've been coming here for 7 years, and they never miss! The team? Talented, friendly, and full of good energy. They make sure every visit is a treat, not just for your nails but for your whole vibe. My daughter has picked blue for 7 years straight (talk about commitment!), and our monthly mother-daughter pedi night has become a tradition we wouldn't trade for the world. And the best part? Starbucks is right next door--so yes, I walk in with my favorite drink, ready to be pampered like the queen I am. If you're looking for flawless nails, great people, and a place where self-care feels like a celebration, Jolie Touch is IT. Grab your bestie, your mom, your sister--whoever deserves some TLC--and treat yourselves. You won't regret it! read more

This will be my new fave nail salon. The place is very clean and it's so trendy i love it! It's like a little mini spa. Pedi chairs so comfy and the atmosphere plays relaxing music. My girl Suzy is amazing along with some other very talented techs here. read more

Jolie Touch Nails & Spa - Comfy and relaxing - Nail Salons Near Me - Troy, Michigan

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Worst Nail Salon Experience! Mai (the owner) was extremely rude and my experience was an absolute nightmare from start to finish. From the moment I walked in, I was greeted in the most unwelcoming manner. I waited 30+minutes past my appointment with MAI (the owner), and she was completely unapologetic. I should have left right then and there, but I decided to give it a chance.When my appointment finally for builder gel refill started, Mai over filed my nails, and my nails came out horrible, and were painful for the next couple of days. She was incredibly rough, and seemed as she was in a bad mood. The polish application was horrendous. It was uneven, and the french was thick and uneven. To make matters worse, my nails were unevenly shaped, and I had to return to get it fixed, had to wait an additional 30+ minutes past the time I was told to fix my nails. 1 week after, one of my nails broke, and I had to return. I politely asked Mai what time i could go, and that I was appreciative of her squeezing me in to fix my nail that had fallen off. She acted as I was a nuisance. I noticed after Mai fixed my nail that it looked completely different from the rest of my nails. She charged me $7 to fix one nail, and I was fine with it, but when i noticed my nail was so uneven I returned. The worst part of the experience was when Mai publicly humiliated me in front of other customers. She loudly stated, "I'll fix your nail, but I don't want to do your nails anymore." The other customers were in shock at the way she spoke to me. It was incredibly unprofessional and embarrassing. After she replaced my nail, I calmly asked her why she was being so rude to me especially as a paying customer and mentioned that I had done nothing to deserve this treatment. She bluntly responded, "I don't need you, I'm not doing your nails anymore." I was left speechless by her complete lack of professionalism, basic human decency, and customer service. Overall, this was by far the worst nail salon experience I have ever had. The staff especially Mai is rude, and the service is abysmal.I wouldn't recommend Jolie Touch Nails to my worst enemy. Save your money and go somewhere else. Avoid like the Plague !!! read more

I came in for a dip removal and asked if they could tidy up my cuticles. I was charged $43 and I literally feel like I was robbed. They didn't even trim my nails because the length was perfect and I already had the nail shape, so I didn't need them filed. Regardless, I was charged for a full price manicure. The cuticle trim was horrible, no attention to detail as you can see in the photo. If I'm paying $43, I would expect to leave with half decent looking nails. read more

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My nails look nice and the tech was efficiently speedy. So good marks there. My disappointment is that it cost $55 for a simple color change. (Hands gel, toes regular). I don't feel that is reasonable or industry standard. Such a bummer bc I liked my tech and the establishment. Just kinda feel like I got ripped off. read more

The boy Tony took 4 hours on my acrylic nails and the whole time the owner was speaking in her language to him, seemed like she was couching him on what to do. Very rude, unprofessional and the most expensive salon in the city. Such a scam. read more

I will never come back to this salon. First I was told that the nail tech does not do acrylic nails so Mai was going to do them for me. When finished with my polish change Mai no longer wanted to do my nails and she sat there and was talking about me to another client she had in her chair. Very unprofessional. I'll spend my money elsewhere read more

I found Nikki through Instagram (@thenailsenpai) and am so happy I trusted her with my nails! I was nervous to do dip, as I have had a bad experience elsewhere before; she was understanding of my concerns and offered some alternatives, but I decided to go with dip powder after seeing her work. Nikki is the most caring and professional nail artist I have worked with. She was upfront about costs to make sure our ideas fit within my budget, she kept checking in to make sure I was comfortable with the process, was detail-oriented, and was communicative about the steps she was taking to make sure it was all to my liking. Very friendly and talented, and I'd highly recommend visiting with her at Jolie! read more

Jolie Touch Nails & Spa - SNS Dip Manicure - Nail Salons Near Me - Troy, Michigan

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Mai is excellent. She is a total professional. If it's not perfect she will not let you get out of her chair

This is the first time I have ever given a low rating like this. A few years back I came to the owner, Mai, to get my nails done. In my professional attire she was nice and courteous. Today, she did not recognize me or my daughter and I left insulted and very upset. Here goes... My daughter and I went in to get pedicures. There was two people working, Mai and an older gentleman. When I asked if they had time for two pedicures Mai picked up the phone while saying she would find someone to come. She spoke in her language then hung up. We were told to pick out our colors. Another client came in and asked for a shallac on her nails and polish on her toes. Mai told her it would be 20 minutes, have a seat. The man started working on my daughter while I soaked in the bowl. I was waiting for the other person to get there. Needless to say, 20-30 min later, Mai is done with her customer and tells the client who came in after to step over to get started! I reminded her we were there first. She told me the man would start my feet when done with my daughter. I asked why I have to continue to wait when the girl came in AFTER us and obviously did not have an appointment. Mai continued to do the girls nails and told me I would be waited on when he was done with my daughter. When I told her she knows how long I waited and why should someone who came after me be placed in front of me. She decided to ignor me. At that point I was upset and done. I dried my feet and got up. My daughter said, "Mom, do you want to leave?" I said yes. My daughter got up and wiped off and we left. On the way out, I told Mai I would not have expected racism from her at all. Jolie nails was one of my go to places in Rochester Hills. I've been out here for 7 years and never had a salon experience like this one. This was where me, my son, daughter and granddaughter went together for my granddaughters first pedicure in Michigan. No client should ever be treated like this no matter their color or ethnic background. I know people get tired of hearing racism. But, there was no other reason for her to treat me that way. Even when I said something Mai did not tell the young white girl she was wrong for taking her first so have a seat while she finished her other client. I have had others tell me they've had similar experiences here. But, I had not. But today I was not in my normal professional attire I guess. I'm truly hurt by this experience. However, I'm proud to have the support of my daughter. Who was proud of her mom for standing up for herself. The positive that came out of this was a bonding moment for my daughter and me. We went to K&T on Livernois and received a very good pedicure. read more

Mai is amazing!!! I can honestly say I have never been disappointed after getting my nails done here. She is conscientious and a perfectionist and takes her time when doing your nails. This salon is also beautiful inside and very clean. Can not recommend this place enough! read more

Jolie Touch Nails & Spa - Nail Salons Near Me - Troy, Michigan

My first impression is that they are very clean ! Modern up to date salon with a huge color selection! Cindy is amazing read more

Jolie Touch Nails & Spa - Nail Salons Near Me - Troy, Michigan

I called and made an appointment for myself, my Mom and my 4 year old daughter. Every time I get a pedicure, to be courteous, I always take the time to remove my nail polish, soak my feet, cut my nails down to the length I want and trim my cuticles. Then I load up on the foot lotion, put my flip flops on and go to the nail salon. After working all day, I was rushing and when I clipped my cuticles, I cut myself. I meet my Mom and daughter there and proceed to pick out color. They didn't want to give my daughter a full pedicure, only paint her toenails, so she started crying. I asked them to please fill the tub with water for her and that I would pay. They let her soak her feet, but again, didn't give her a pedicure, only painted her toenails and fingernails. The nail tech started on my feet and then saw the cut with blood and stopped touching me. I said I just cut myself before I came here. She immediately started insisting I had an infection. I said no I have no infection, I literally just cut myself before I came here. She said what is this white stuff on your toes? It's lotion I tell her. She said I can't touch you if you have an infection. She kept going on like I had some disgusting feet with puss or something. My Mom next to me starts to interrupt and says "oh she always does this when she goes to nail salons, she cuts her cuticles at home". My Mom doesn't speak English well so I tell her in our native Albanian language "stop talking to these people". The nail tech immediately stops and says "I don't have to do your pedicure you can have someone else." I am completely annoyed at this point but just said "ok fine." The next nail tech comes, she starts scolding me about my small cut that's not even bleeding at this point. I finish my pedicure, I take my daughter to the dry bar area and we sit there with our feet under the fan while my Mom is getting a shellac manicure. They ask if we are paying separately and I say no I am paying for everything. She asks if I want to pay cash or card, rings me up for $160 and I leave a 20% tip. After I paid with tip, and we are still waiting, the first nail tech kept pacing back in forth next to us, and then after we had been sitting for a good 20 minutes, walks up to me and my daughter and starts rudely chastising my about how I disrespected her and not to come back to the salon if I am going to disrespect her and everyone there. I look up at her like she is crazy. I said what did I say or do to disrespect you? She said I am Albanian and I know what you said. I replied to her "you mean when my Mom was talking over me and I told her to stop talking?" She said no, you said it with an attitude "don't talk to these people." That's literally the correct grammar of how to say stop talking to these people. The word "njers" means human. She very well knew this and went on and on harassing me while I'm sitting down next to my 4 year old child. Then she said I "looked down" at everyone there. I said what did I say or do to anyone here? They waited until I paid and tip to say I "disrespected" them? If I was so disrespectful why wouldn't they tell me to leave before performing a service on me? I told her to get away from me as she had me literally in a corner of the salon in my face pointing her finger. Then another employee came on the other side of me and I said look at this, look what she is doing and she said "well you were disrespectful to her". Are they on drugs? I absolutely said and did nothing to them. There are a million other nail salons to go to. My 4 year old daughter was so traumatized that she peeled her nail polish off her fingernails when we got home. When I asked her why, she said "I didn't want my nails painted by them because they were mean to us." I take my daughter by the hand and walk straight out and leave, leaving my Mom behind as she was still getting her manicure finished. The nail tech then proceeded to walk up to my Mom and start yelling at her! What did my Mom have to do with anything? Completely unprofessional in every way. If you think you are "too good" to be doing manicures/pedicures for people, then don't do that job. You are in the service industry. read more

I went to see Nikki and she made my nails look so amazing! Her style is unique and I can count on her to make my nails look so amazing! Can't wait to go back read more

Jolie Touch Nails & Spa - Nails by Nikki - Nail Salons Near Me - Troy, Michigan

I've been getting my nails done for 15 years and this was the WORST and most UNPROFESSIONAL experience I have ever had !!!!! I usually go by Arlinda who's absolutely amazing, unfortunately I couldn't go by her due to my schedule and hers and had to try somebody else. I tried SUZY (the worst mistake). I don't even know where to begin. I got a pedicure done with her and wanted dip for my nails and a design that entailed chrome tips. I accidentally ruined my toe while she was doing my nails (I'm sure we've all been there before) apologised numerous times for it. She didn't fix it right away and proceeded on with my nails.. she started to do my design on my nails and I could tell she just didn't want to do it and it was too hard for her and it was time consuming. In the middle of doing my nails HALF WAY IN she drops her tool in a pissed off way and says IM NOT DOING THIS ANYMORE, you keep moving in the UV light (wtf?) I was so SHOCKED I said omg no they are turning out so cute I love them and she took a drill and proceeded to freaking drill off every nail. I was FURIOUS. She wouldn't respond to me when I kept saying why did you do that she just kept going and quickly finished me off. To top it all off I said are we gonna fix my toe and she said no I don't know where polish is they put it back. Are you kidding me ? I was furious I couldn't believe my eyes I've never been treated like this ever. I called the owner MAI while I was there and tried explaining in such a kind way ( bc if it were anyone else they would have caused a RIOT) but she just kept trying to make it seem like it was my fault saying things like " well what if you didn't respect her work " " what if you were mean " blah blah blah WTH !!!! I said mai are you kidding me I told her I loved the design and she was so upset she drilled them off why would I be mean there's no reason for anyone to be mean? I asked Mai if somebody accidentally messed up their polish on their toes would you let them walk out like that? She said no I would fix it and I said okay then she didn't even fix my toe !!!! She was just lazy and didn't want to do the work because it was time consuming and tried to blame it all on me. Shame on you MAI for allowing employees to treat your customers like this and not even listening or believeing a word I said. You don't treat people like this especially kind people who mean no harm. Most unprofessional business owner ever. I walked out there paying 86 dollars that none of them deserved. I will never step foot back in this place ever again in my whole entire life. I will make sure to let friends and family know what they've done to me. Thank you so much Mai for not believing your customer but instead believing your worker who's been with you for only a couple months. And Suzy you didn't deserve a dime from me and I hope you know that you were such a mean person and I hope you find peace in your heart!!!!!! read more

Mai is amazing My nails have never been healthier and this beautiful The salon is relaxing and the pedicures are top notch. Consistently great customer service 5 stars read more

I found Mai when I moved to Michigan 6 years ago. I was the lucky one. Her and her employees are by the far the best in business. I never leave there without the most perfect pedicure and nail services. If you haven't been there, you need to go. Mai also did permanent make up on my eyebrows. Perfection!!!! I've had one touch up and will have another come this spring. She's the best. read more

Excellent customer service, they did great job on my mani-pedi, and they were so very nice! I'll definitely be back.

Worst customer service ever! I am a professional young black female that went into this establishment to get a manicure. When i arrived the nail techs just looked at me (like I was an alien) and never said one word to me. I set there waiting for almost 10 minutes, without any one saying a word to me. I was so uncomfortable and felt so bothered by this place, I just got up and left. BEWARE OF THIS PLACE! They'll make you feel like you shouldn't be there! read more

My recommendation for dip powder manicures in the area! The staff was super friendly too. Even gave me color recommendations to compliment my skin tone. Excellent customer service! read more

Have only been there twice. First Mai then Tran? and both did an excellent job. I will continue there without hesitation.

Great place for a pedicure! My friend and I went yesterday and had a great experience. The place is clean and very relaxing inside. The girls that did our pedicures were super nice and did a great job on our polish. I will be back for my pedicures in the future. And it's great that Starbucks is next door, 2 of my favorite things, Starbucks and a pedicure read more

Amazing pedicure felt so good and he took his time I defiantly would recommend this nail salon to anyone!! A little pricy but so worth it! You get what you pay for :) read more

The absolute BEST mani & pedi I have had. Mai is wonderful. Very nice & pleasant. She does such a great job. The environment is not your standard nail salon. This salon is very CLEAN, beautiful and just an overall a fabulous place to go too. read more

I was in the neighborhood and tried this salon for a pedi. I ended up with a nail infection which I have never had before. Ugh. Be careful that all tools are sterile if you go here. read more

My first visit was this past weekend. I love that they are open on sundays and the service was pretty good. I called first to see if walk-ins were possible or if I should make an appointment, he said I could just walk in. I did have to wait a while however. I asked for dipping powder and I'm not sure, but I feel they had someone come in specifically for me to do the dipping. If so, it was highly appreciated. A younger male did my manicure and he was amazing. So attentive and meticulous with everything he did. I wish I would have asked for his name. One of the best manicures I've ever had. I'm new to dipping so I'm hoping it lasts long. The salon was clean and up to date. I would highly recommend read more

Very friendly nail salon very precise and takes their time to make sure that your nails are perfect before you leave. They have so many colors and fun designs and glitter to choose from. I barely had to wait for my appointment and I will definitely be going back and would recommend this nail salon to any of my friends read more

I'm so bummed with my experience today! I went in for a mani/pedi on my lunch break. The ladies working were nice and friendly. I asked the price for a shellac mani and pedicure she told me $60. Sounded fair! Place was nice and clean, nice atmosphere. She did my pedicure and it took longer than i expected and asked that I just get a shellac polish and not full manicure because I was crunched on time. She still charged me the full $60 although all she did was paint my nails. I even decided its ok, I am not one for confrontation or anything like that so I paid and left. Well honestly, my pedicure is horrible. I usually leave with my feet feeling so smooth and soft, my nails filed down wonderfully. Not this time. It doesn't look like I got anything done. After taking a better look even my toe nail polish is very clumpy and uneven. To the point where when I ran my finger over it the clump fell off one of my nails. I get not every polish job will be perfect and I am ok with that but I don't have time to go get another pedicure and I certainly don't feel i got what I paid for! I will not be returning which is unfortunate since I live right near the place! I have had MUCH better work done for the same price or cheaper. Sorry Jolie, I was really excited to try you guys out and I was hoping you could be my new spot! read more