The best Tech and customer service at a car repair shop ever!!! Don't let all the cars outside fool…read moreyou, most are waiting to be picked up. I went at the right time and got in and out in 30 minutes with awesome work done to my SUV, and at a fair price. I hope I don't need to come back soon but I will be back if I need anything because you guys are great!

This used to be the only place I would take my car. I was loyal for years. Unfortunately, they are…read moretoo busy and understaffed. They lost their good communication skills and friendliness. They also completely misdiagnosed my car so I took it to another shop. My suggestion is to pass as the quality of work is just not there like it used to be.

My tail pipe rusted and broke away from my muffler. The muffler had holes from rust. I also had…read moreEVAP issues with 02 sensor and vent control circuit. Westfield Tire & Muffler diagnosed the issues quickly (within 30 minutes!), called me with an estimate and effected repairs. They replaced everything quickly and professionally within a few hours. This is an excellent business with courteous and helpful employees. A hidden gem in Westfield! I highly recommend Westfield Tire and will use them exclusively in the future!

We've been going there for years now. I just was over there because my car was shaking and I was…read moreafraid I'd thrown a wheel weight or something. They took 10 minutes to put it on the lift, remove the impacted snow, topped off the air. No charge. Just a friendly handshake. They are good honest people and when we need tires that's where we'll come.

Here for a baseball tournament and had my BMW X5 break down with a coolant leak. Called them late…read moreon Friday afternoon to see if they could get me in as I'm from out of state and heading home on Sunday. They called me after hours on Friday evening to tell me they found the issue and could get it done first thing Saturday morning. Received a text at 11a.m. Letting me know my car was ready to go. Great customer service, fair pricing and great attention to detail. Highly recommend using Westfield Automative for your auto mechanical needs.

This place is outstanding. It provides exceptional repairs at a great price on a consistent basis…read more I've had my Alfa Romeo and my daughter's Hyundai repaired here several times. Each time the repair is done quickly and their prices are very affordable. My daughter's Hyundai has lasted 14 years and survived almost 200,000 miles thanks to the great service at Westfield Automotive. One time, while repairing my Alfa Romeo, they noticed an oil leak in the front of the engine. This issue was not discovered by the Alfa Romeo dealership technicians during my last warranty visit with them. The technician at the Alfa Romeo dealership was amazed by how Westfield Automotive was able to find the defect. The dealership fixed it free of charge since they missed it. All I can say is the technicians at the Westfield Automotive are the best. I'm glad I found them and I want to spread the word so you too can get great service at a great price.

I love honesty and good work. And this is what they deliver. Nice to have auto mechanics you can…read moredepend on. Thanks Mears Carmel!

I took my car in for Mears to diagnose a potential issue I had. They examined my car the same day…read moreand test drove it to detect any issues. They contacted me, stating that they could not find anything that would cause what I thought was occurring. They were helpful, diligent, and honest. There was no sales pressure. Honesty goes a LONG way with me and I will definitely return to Mears when the need arises.

Dominic was absolutely fantastic. They went above and beyond to thoroughly check my issue,…read morerecommend a handoff to a local reputable Ford dealership that they deal with often, and even arrange for towing- it ended up being a recall that Ford was responsible for. The whole deal was smooth as silk, friendly, less than 34 hours, professional. Dominic talked to me personally on the phone explaining everything, next steps, called the dealership to pass on their extensive inspection data, he even dealt with the Ford dealership service rep I talked to minutes before the follow up call. I'm a shade tree mechanic and a car guy.... They will do all my work and all my friends and family work in the future. Don't expect this, but (I assume) due to the recall issue that is quite serious and easy to diagnose.... they didn't charge me. They paid it forward and now I am a convert and recommend d them to everyone. thank you, Dominic!

Nicest most professional group I've ever dealt with when it comes to auto repairs! They were super…read morequick and accommodating as well. Highly recommend!

Worked on my Passat diesel - Half the price of the dealer…read moreand discovered other things that needed attention. Great service:fair priced; no surprises. HIGHLY RECOMMEND

My bad for not reviewing this incredible group previously. These are car guys. Guys who…read moreunderstand when your car is struggling, or worse; plain broke. They are especially adept at finding odd issues. They are also very resilient in getting your car back correctly and economically. They once provided a sensor they had laying around, at no cost...I did not even have to ask! My cars have been under warranty of late, though they provide service that is a huge improvement over the local dealer, and at a fair price.

Their name is accurate! Respectfully explained priorities for safety and maintenance repairs , as…read morewell as what did not need to be done. Prices much better than dealership. I will keep going back! They were also consistent with great service with my son's car. Sending my other son to them for a service estimate, also. Very pleased!

Well first they could improve their pricing and service. Came in and was automatically turned down…read moredue to lack of availability to perform work in an efficient manner. I thought about the wait but decided to ask about the price for a transmission swap. 8,000 dollars and refused to allow me to purchase a refurbished one from outsourcing. I called him out on it. 8,000 I could buy a used car for that price. It was clear as day he either didn't want to do it or was trying to straight bend me over. I don't recommend f this is his business practices. People deserve better treatment.

Love coming here. Always pleasant to deal with and knowledgeable. Jeff is very fair to work with…read moreand wants to do the right thing. This is always my first stop with car issues. Thanks guys!!

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

We were quoted $700 to repair brake line and get new brakes. When the car was finished, the price…read morewas $1,400. The manager said that once they started the repairs, they found other things that needed repaired/ replaced, so, without calling to advise or get approval, he took it upon himself to go ahead with repairs. He became belligerent when pressed for answers, and said that he was required by law to make these repairs (??)... but still, did not think he was required to call us to advise about these extras that doubled the cost. Although they are required by law to do so, they refused to give us the (alleged) broken parts that they decided to repair without getting our ok. The Indiana Attorney General's office classifies this as deceptive practice. Our attorney advised us to pay Clark before they file a mechanic's lien, then report them to BBB and file suit. We, fortunately, were able to do that, but what about the customers who can't come up with the money to pay twice what was quoted? I hate to think of how often they've likely pulled similar stunts like this, and how we will always be skeptical of the small mom-and-pop auto mechanic shops in the future as a result.

I've been going to Clark tire for awhile and I've had so many positive experiences, I'm surprised…read moreby their 3 star rating?! Every time I've gone in, they could've really hustled me, but these are good ole boys who know what they're doing. Mike usually waits on me, and once I thought I needed a new tire and it was just a broken air valve which was a $10 fix. Yesterday, I called every where to price 2 front tires and they were the lowest priced. I asked them to check my back 2 tires and the wheels were corroded so again instead of charging me for 2 extra tires, they smoothed it down and it was $25 instead of a new set! I didn't have to wait 3 hours at Walmart, 45 minutes maxed and was able to enjoy the shops along the Monon. Don't forget about this establishment in Carmel!

Scott in the service department was very kind and helpful! Great at communicating with me about my…read morerepairs and keeping me up to date. Highly recommend!

The worst experience Ive ever had at a dealership. The financing guy and those in the title…read moredepartment gave us the wrong instructions on a titling issue. They hounded us to get it fixed while telling us the wrong things to do. My wife and I (with two small kids we need to tote around) still have not been able to register 9 months in to our lease! Eventually this place was taken to court for selling our trade in without getting the title fixed. AJ Roush and Steve Reynolds offered no help, knowing all of this took place. They showed zero remorse and even held my registration up longer by not giving my wife and I the basic docs until we drove 45 minutes there and back to Westfield to pay a tax. Never do business with this company. I look forward to my lease being over so I can get away from this place. I will never do business with them again.