I have had many services here including tires, electrical work, brakes batteries, and other things…read moreI can't remember. They always gave me a fair price and didn't over quote me for things I didn't need. They will also fill up your tires for free, which I feel like I need more often with the round-abouts.

Excellent service and honest people for a change! Plugged a tire for me without lying about noy…read morebeing able to plug it and trying to sell me new tires when the ones on car are a year old! They got all my business now.

We've been going there for years now. I just was over there because my car was shaking and I was…read moreafraid I'd thrown a wheel weight or something. They took 10 minutes to put it on the lift, remove the impacted snow, topped off the air. No charge. Just a friendly handshake. They are good honest people and when we need tires that's where we'll come.

These guys are great.... They did great work. the price was reasonable, and they compared against…read moreanother estimate and declined to do some of the things on it because they thought it was unnecessary. They got my car running great. I had them look over my car for anything that needed to be done. rotated my tires....

Updating my experience here. I previously had an issue after a tire rotation that triggered a TPMS…read morelight. To their credit, that issue was eventually fixed, which is why I removed my original review. Unfortunately, I'm now dealing with a new and frustrating problem. I brought my car in for a routine oil change. During the service, I received a call saying they had already put in a different oil than what they normally use and asked if that was okay. I specifically asked whether it would affect my car's performance and was told no. At no point was I told there would be an upcharge or what the price difference would be. When my wife went to pick up the car, the bill was almost $40 higher than expected. That's when we were told it was an "upcharge" for the oil -- something that should have been clearly quoted and approved beforehand. To make matters worse, my wife was met with a passive-aggressive attitude when she questioned the price, which is completely unacceptable. Between the lack of transparency and the way this was handled, this will be the last time I use this location. It's disappointing because it's very close to my house, but trust and clear communication matter more.

Bob's garage, are they for real? The answer is yes, they are by far one of the best all around…read moreautomotive service centers in Indiana and all of the surrounding areas. I highly recommend them, and I don't say that very often at all. But they are honest and let you know exactly what is wrong with your vehicle and will give you an estimate of how much it will cost to fix and how long it will take. And be right on point. If you are looking for a service center for your vehicle left look no further.

Have frequently taken our cars to Bob's. They have been great at estimating cost,and time as well…read moreas telling what is needed versus what can wait for awhile, (great for people on tight budgets.) The facilities are excellent and the customer can see their car being worked on regardless of where it is in the shop. One of the few auto repair locations I have used in which I have felt demonstrated integrity and honesty. Only complaint I have is with the changes to Indiana-31, it is a bit challenging to get to their location.

Scott in the service department was very kind and helpful! Great at communicating with me about my…read morerepairs and keeping me up to date. Highly recommend!

To keep it short: don't waste your time with Tom Roush Mazda. They're in the business of scamming…read moreand taking advantage of unassuming customers. Picked up my car from their service department just for it to drive worse than before. The service advisor casually handed over $3k bill like that's something everyone can afford. Then tells me to go to Discount Tire to address the road noise. Laughable.

Just Leaving a Review after having a conversation with Christopher at the Tom Roush Mitsubishi in…read moreWestfield. TLDR. Wife came in to have trunk and fuel door fixed quoted $900 for service. Trunk service is fixed as requested but repair service for fuel door was wrong. Fuel door does not match car color and does not work. Wife left unsatisfied and I followed up with them this morning hoping to get it fixed properly. Christopher maintained that he told my wife he could send the fuel door to a body shop for an additional $100. He then told me that to fix the fuel door that they "repaired" was another $400~. The fuel door before being serviced by Christopher was at least able to be opened by holding the lever up and prying it open, but now the fuel door can't be opened at all. Overall, very disappointed with the service and will be telling everyone I know that there is a repair shop to avoid because they don't include labor in their repair estimates and when asked to make good on the work they want to charge you an additional $400 bucks. Needless to say, Christopher hung up on me and probably doesn't care anymore. He already got his $900 ($500 of which was labor from what I hear took him 1.5hr at most? Who knows why its that much. What $250 an hour for labor alone?) If you are considering taking it here, Don't. There are other places out there that handle Mitsubishi, You don't have to spend the better part of a morning talking to someone who doesn't care once their paid. Its really disappointing to spend 900 to get something fixed and then have to tow it to another place to spend hundreds or so bucks. I'm going to leave some numbers down at the end so you don't get scammed into "free inspection so long as you get the work done". They are charging anywhere from $200-$300 per hour for labor so just calculate from there. You can look up parts online to get idea of what they cost and for some reason they charged me $145 for $90 of parts. So just assume whatever parts you need they add like 25% "finders fee" on top of that. And no guarantees on the work. Hopefully you don't get Christopher when calling them just leave a review and 1-800-382-5516 is the number for Attorney General's Consumer Protection Division. On top of that here's a website that walk you through the steps and options you have including filing a claim with their insurance company. https://www.stateregstoday.com/living/consumer-protection/auto-repair-and-service-regulations-in-indiana

Recently purchased a Mitsubishi Outlander with less than 10,000 miles. This was my 4th purchase…read moretransaction with Tom Roush(Mercury, Mazda, Lincoln, Mitsubishi), and it was a great experience in large part due to the experienced salesperson and sales manager. The salesperson listened. The salesperson was proactive. The salesperson was actively engaged in the process. Highly recommend the Tom Roush group; for sales and service.

I now have a new car service location. I found Superior Auto Works through a recommendation from a…read morefriend. We had a significant amount of work to address this summer/fall with the family cars and I couldn't have been more happy with Joe's communication, service, and pricing. His whole crew is excellent. It was the best car service experience I've had.

I have been with Supeior Autoworks for over 5 years. I have two BMW's and a Mini Cooper. These…read moregentlemen are as fair and honest as they can be and do not upsell. I trust them completely. They are not the cheapest, but you do get what you pay for. Trust me, if you have anything German to drive and you don't give these professionals a chance, you might as well open a window and throw your money to the wind. Excellence in auto repair!!!