First time ordering, I called it in. Expensive, but we were trying to help out business since covid really did a number on our local restaurants. It was okay; the garbage bowl was really bready. Ordered online. The first time, I checked the cart and it kicked out the meal I added. So I redid it. Second time, it kicked out the burger meal that was previously in the cart but sadly I didn't notice. Went to pick it up, and was missing my meal. Big disappointment. I was so perplexed that I thought I had paid and not received the food. However, before I could say anything about that, the window person disappeared and the manager came, which made me immediately defensive, like I was causing a problem when I didn't even say anything at that point. I was so uncomfortable with that immediate escalation for no reason, I just took the food they gave me and left .The taco was super soggy and not crunchy at all. The Jose nachos were delicious and a big hit with my 11 year old. Ordered the following week online because my kid wanted the nachos and I wanted to try it. Only ordered two things, but one was that elusive burger meal I didn't get the week before. I asked for the toppings to be put on the side (I wasn't sure what I wanted on the burger, and since they offered a variety of sides, I wanted to try a bunch.). Got to the window to pick up and the same manager intercepted my order from the window person and told me that they put my toppings in one container instead of separate ones (even though the picture on the menu shows them in little containers). Again, why did the manager have to be the one to say that? I was again uncomfortable because I felt she was approaching it with a defiant attitude. I didn't care how they packaged it because I assumed they separated them like I asked. Nope. Got home and every single topping was plopped on top of the other and MIXED TOGETHER, forming a disgusting looking pile, and had so much water coming off it, my burger would have been a soggy mess had they been on top. So much for trying out what topping I wanted! The burger was just ok; nothing to write home about, and definitely not worth the money. The meal (I got the nachos with hot salsa for my husband - he said the salsa was like spaghetti sauce) was not worth it AT ALL; the drink was flat and the side was tiny. We've tried it three times, and twice its failed completely. I was made to feel that the manager was expecting a problem; she actually escalated things by not letting the employee do their job. I wish them luck, but there are better Mexican places around. read more

Jose Joe's - this was my toppings container. - Burgers Near Me - Hilton, New York

The best place to eat in Hilton. Period. Very friendly staff. I recommend the garbage burrito. It's fantastic!

Hadn't eaten here for 6 months. Was surprised the food was under seasoned and the tacos had either no lettuce or a very tiny amount. Staff was not wearing any face protection, surprising. I remember the Hilton store being better than this in the past. read more

The food was super delicious. Although there was nobody behind me, i felt rushed looking at the menu as I had never been here before even when i told her i needed time. Will definitely be coming back but ordering ahead read more

Been here several times before I did this review. I found it a little difficult to really gauge this restaurant. Let me just say that I like this place a lot. I understand that there are pluses and minuses here and you can find equal or better Tex-Mex in the Rochester area but there is a nice style and care in the way JoseJoes puts their entrees together. Prices seem reasonable 1/3lb specialty burger for $8 (regular cheeseburger for $6.28) as well as a 1/2 pound (two 1/4lb patties) for around 9$. Burritos are also around $8. The burritos are almost a work of art and I complement the preparers/owners. You really can't miss with these. See my photos, they taste as good as they look. The burgers are very good as well and the toppings are fresh and delicious. The smoking joe burger is my favorite. They also provide a few interesting sides. One of which is fried smashed potatoes, which is salt potatoes smashed and fried served with a salsa ranch sauce. Maybe your not in the mood for burrito or burger JJ's also has tacos (beef or chicken), quesadillas, black bean and rice balls, chicken sandwiches, taco fries and a variety of salads. This restaurant deserves to be successful. They put care in their product and are by far my favorite place to go in the Hilton area. I have a feeling that this place will continue to grow and get a good following. I have always had a satisfying meal here. read more

See all

This is a great little place in Hilton where caveman and I occasionally grab food to eat at home. I love it's defiant attitude... Tex-Mex-ish.. unique takes on burritos, nachos, sides, Etc but also burgers with names like "the big joe", "jojo" "morning joe"... U get the picture. Craig the caveman usually gets the 3 amigos... 3 different kinds of meat stuffed into a burrito with all kinds of good stuff like rice, cheese, lettuce, avocado cream..he usually pairs this with these smashed potatoes.. (great idea) small potatoes (like salt potato size) literally smashed... topped with cheese, bacon...just basically yummy little bites in a pile to fill out his dinner... u know, in case he's still hungry after the giant burrito. I've made my own burrito... many different options to do this... choose a meat (or veggie burger) and add as many free "cravings" as u'd like.. I've done chicken with rice, tomatoes, red onions, salsa verde, cheese... (these free cravings are available on the burgers as well) and I went crazy and got the "fritto" which is chicken, rice, black beans and cheese and deep fried then topped with some cold ingredients. It was awesome... if giant.. and was 2 meals with the side of chips and Pico de Gallo (which is super fresh, homemade and never enough for my chips... I always ask for 2 containers of that) We have yet to try the burgers but I have no doubt they would be as delish as the burritos and sides we've tried. They have their own take on a "garbage plate" called the "garbage burrito" in which they use the smashed potatoes in place of the fries, roll it up with Mac salad in it (meat choice & cravings) also and cover it with their meat sauce. I cannot believe caveman hasn't gotten this yet... but I'm sure it's coming. No alcohol. Inside seating if u don't wanna take it out that is never super busy (I assume the take out is the big sell here). Really good caveman food here.. "veggie burger" can replace meat in any burrito or burger and fun takes on some of the "usuals" at Tex-mex places. Fresh salsa, Pico de Gallo and seemingly homemade nacho chips. They also have salads including a "make ur own" version. The staff is adorable, helpful and pleasant. Glad it's close to the caveman's house for when we don't wanna go out. read more

All in all the the food was decent. The guac lacked flavor and so did the burgers. The homemade chips were amazing!!! If I'm in Hilton again, I would try again. Food was on time as well. read more

Food is very good; has gotten better. Service is good and staff are friendly and courteous. Nice little dining room. We like going there and will continue to go. Recommended. read more

Just tried Jose Joe's for the first time tonight. I got an order to go, so I generally assume the food would be 10% better direct-from-the-kitchen. Regardless, all three meals we got were great. If you haven't been there, Jose Joe's thing is that they sell Moe's/Chipotle-style burritos alongside burgers of the Five Guys/Red Robin variety, all under one roof (along with a couple other menu options). The three meals we got were the Marinated Chicken Sandwich with fries, the Morning Joe (burger) with fries and the Jose Your Way (burrito) with chips and salsa. All three meals were delicious, filling and very reasonably priced. I especially liked the seasonings they had put on the bacon on my burger. It had just the right amount of smokiness with a hint of jalapeno spiciness. I was also impressed with how quickly and accurately they were able to execute our order (it only took 10 minutes), especially considering they just opened a week ago and have a relatively young staff. Side note: I was also very surprised/impressed with the decor of the restaurant. They've done an excellent job of appearing like a million dollar restaurant franchise while still fitting in with the small town surroundings. Overall, I would highly recommend Jose Joe's. We will definitely order from there again and I plan to eat in the restaurant at some point to taste their food as fresh as it gets. read more

Jose Joe's - Jose Joe's - Burgers & Burritos - Burgers Near Me - Hilton, New York

Love this place!!.. Great food!..Great people working there!!! They have vegan options And tasty desserts read more

Where Chipotle meets Five Guys- it's the best way I can describe the delicious offerings of Jose Joe's! I've never ordered anything I didn't like at Jose Joe's and neither has anyone else in this family. My personal favorites are the nacho breaded chicken sandwich which is just phenomenal, the garbage bowl (genius, with smashed potatoes!), and those smashed potatoes themselves with the addictive secret sauce. I'm not sure you can go wrong with anything you order at Jose Joe's, though. The portions are certainly not small, the service is friendly, the decor is well done, and parking is convenient in the back lot. A little noisy, but otherwise just a fantastic addition to Hilton! We can't wait to go back yet again. read more

Greta take out food. Burrito fantastic. Nachos where good also. Would recommend. Nice customer service as well.

Ow, my teeth! Was very disappointed to find my nearly $10 burrito was full of rice that felt like it hadn't been cooked at all. This is no exaggeration; the rice granules were hard and unchewable, and I think I may have cracked a filling. read more

Rice is always too mushy from having too much water and sitting in the rice warmer too long. Overpriced and not impressed with the food at all. read more

the service was good, food was timed good. borrito was average, nachos were average, i did not like the sweet nacho sauce so much. price was not too expensive. Meh... read more

Food is great as is the staff but the events of our lunch today was very distressing. A female manager/owner stormed in the building and began to berate on shift staff in an inappropriate manner with customers present. She was cursing and being very aggressive. Perhaps more thought needs to be placed in supporting this local business given the disrespect for the customer experience and treating staff in a completely inappropriate manner. They deserve an apology! read more

Takeout and quick service dining does not get better than this. They are scratch making everything from the guacamole and the salsas to the nacho chips, which they fry fresh daily. I have never had a dish I didn't love, and in fact, when my family and I dine together we order several items so that everyone can share - because everyone else's dish always looks too good to resist! I believe their nachos to be the best in the city (a tall order), and the taco fries are absolutely addictive. Ask about their secret menu item - it changes monthly and you can only find out about it at the counter or Twitter and Instagram! In short, fantastic locally owned restaurant run by great people with a heartfelt commitment to quality and flavor. If you haven't been here yet, drop what you're doing and go get something covered in their scratch made nacho cheese sauce immediately (they also offer party size snacks and catering). read more

Had their queso at party once so I had to come try the food. I was expecting a sit down restaurant but here you order at the counter and they bring out your food when it's ready. I ordered the Jose Fritto which is a friend burrito with chicken, rice, black beans and cheese. Topped with lettuce, tomatoes, salsa Verde and avocado cream. It was great. I also ordered chips and queso and it did not disappoint. My husband ordered the Jose Caliente with pork and chorizo. He also ordered a side of their loaded smashed (and fried) potatoes. I think he finished his in less than ten minutes! The atmosphere and ambiance was cool too. We don't live too far away so we will definitely be back! Muy delicioso! read more

Just wanted to a quick take out and gave it a try Good move as the food is great! Two of us shared a three amigos, small loaded fried potatoes and Jose's nachos. Plenty to eat for two. Try it and you will like it. They had it ready in the promised 10 minutes. read more

Everything was great. Ordered take out. We got two salads, a build your own burrito and a burger. Very tasty. I also got a side of their smashed potatoes which I was my crazy about. Not much flavor at all but all in all a good dinner. When I'm back in hilton I'm sure I will return. read more

Jose Joe's - Build your own burrito and smashed potatoes - Burgers Near Me - Hilton, New York

Garbage Plate Burrito! A combination of culinary vices that (although very bad for you) is oh so good! This place is fantastic. read more

Great food. Bad service. My girlfriend ordered a dish, it came out as the wrong one we inquired about the issue. They then said they gave us what we ordered which was wrong. There was no apology even. No attempt to make it right, nothing. I loved the food but I will not be going back due to the fact we didn't even get an apology. read more

We have eaten here twice since we moved to Hilton and it was tasty both times. The first time we had take out and it didn't travel well. The shells were soggy from the pork and the fries were bad. The flavor of everything was good so we decided to try it again but eat there. This time the meal was again tasty. We ordered all tacos this time. The pork was our favorite followed by the chicken with the steak last. The chips and cheese were also good! read more

First visit, outstanding food and fresh. Ordered the Tres Amigos. Can't wait to try more from their menu!

The fiesta salad for my SO was delicious as always and she was very pleased. I decided to branch out from my usual and I ordered the 3 amigos burrito and asked to go light on the refried beans. First bight, mega beans, second bight ......mega beans....third bite....mega beans and it didn't seam everything was in the burrito as advertised....Kept powering through because, well, what else was I going to do? Hey what do you know? The beans stopped..also the pork stopped, the rice started and so did the chicken. What the heck? a little further and there is the ground beef. Someone needs to go back to burrito building basics and learn to build a proper burrito. This burrito probably would have been delicious had the ingredients been evenly distributed throughout, i.e. so each bite contained a sample of everything in the burrito. Instead it tasted like eating many different separate parts of a burrito. Strange. Not sure if I'll be back to try it again. read more

The garbage burrito sounded so great.. Smashed potatoea, Mac said burger... The "smashed potatoes were whole, the burger was raw... Even though the entire thing was deep fried...everyone on yelp that post 4bor more stars must work here. They say everything is large and fresh.. Personally I think,this is a sad attempt to duplicate Moes... Sont bother get to g the rice balls... The best thing I can say about this place is that It was fast... read more

Went for a late lunch (2:30) with a group. Orders taken at the counter and brought out to your table. Staff was super friendly and the food was good. Loaded Smashed potatoes were amazing, and the burritos were good. I'm a picky burrito guy so it's hard for me to say "amazing" on the burrito but for a small town impressive. I would go back for lunch if passing through but would not make it a destination drive. Would be fun to try some other things on the menu and at a different time (food seemed a little dry) read more

What a cool place! Smart business model, great service (Marc was terrific!) and delicious food. It's a goer! read more

Excellent food and service. I've been to both Rochester locations. The cheesecake bites with berry glaze are just the right side for after the main event. Unexpected surprise. read more

Convenient location, quick service and I've never had a wrong order. I highly recommend a quesadilla. I wasn't super impressed by the tacos, the minced meat was a little watery to me. read more

Disappointing flavors...pork and chicken is unseasoned, needs chili powder. Taco meat too.. heavy bell pepper flavor... yuck. Refried beans need a lot better flavor... taste funky. Smashed fried potatoes aren't tender. Need to cook longer. read more

I really wanted to like this place and hate to give bad ratings but i hope they can adapt and step up their game. In the neighborhood and starving we gave it a try. One star for cookie dough burrito (really great, best part of meal), another half star for being clean, fast and friendly. The mexican items were really lacking and no where near as good as Itacate. The owners should visit there to see what burritos, nachos and a small container of guacamole and chips should taste like. My wife who is a guacamole addict took one bite and said "ok then, here do you want this" ...and no i didn't. The food was closer to Taco Bell to me than what i was expecting, which was maybe like an Itacate, chipotle or moe's. The burgers were also lacking, and as others mentioned the small patties were dry and totally unremarkable. Not really much to say, was hoping for a nice juicy, tasty burger and got the exact opposite. They should visit Schallers (not my favorite but ok in a pinch) for a decent burger that is cheaper than theirs. Just can't see us going back, if we are in the mood for burgers and mexican we will be making two stops at other places. read more

Great place to go for a quick bite to eat, food is really good. They have fresh pico with homemade chips that are really good. I've had the taco salad many times and the nacho breaded chicken sandwich. I would recommend both they are filling and delicious! read more

Rolled in here on a Friday covered in mud(didn't give a fuck) was looking forward to trying an egg burger my boy was ranting about. Placed my order for the Morning Joe and was super hungry! It came out and looked amazing, looks can be deceiving. Took a meaty bite outta the bitch and realized I made a horrible mistake, the egg douched all over my face and the bottom roll basically disintegrated. My blood was instantly boiling and I wanted to leave, my hole calmed me down and we got the fuck outta there. I would definitely come back, but Would stay away from the Joe. read more

Visited for the first time today. Being from out of town, I will return whenever I can. Excellent burritos (huge). Fast, courteous service and great directions. Thank you Jose's Joe's read more

I've eaten here with my boyfriend and brother at least six times now and I love trying new things! My boyfriend gets "The JoJo" every time which is basically a cheeseburger sub. It comes with two burgers on a brioche sub roll with mayonnaise, lettuce, onions and bacon. He is obsessed with them! My brother gets the "Garbage Bowl" which is in an actual bread bowl! It's for sure a good place to lose your garbage plate virginity because the meat hot sauce is scratch made as well as most of their other recipes and it is TO DIE FOR. I myself get something new and different each time but I always get fries to "make it a meal" for $1.79 more! The fries are crispy and not soggy and wilt like all the others to be served in Hilton. If you save room after eating all that food... And have a chance to get a dessert burrito, go for the "cookie dough burrito"! It is amazing. Crunchy on the outside, with confectionary sugar on top, hot, melt in your mouth cookie dough and they even give you chocolate dipping sauce for extreme chocolate lovers! I myself love Jose Joes and will be repeat business guaranteed. read more

Jose Joe's - Burgers Near Me - Hilton, New York

I pass through Hilton often and this is my go-to place for lunch. I've tried almost everything on the menu at some point and it's usually excellent. My favorite being the chicken tacos and the smashed potatoes. The only one issue I have with this place is there seems to be a b Squad working on the weekends. Lots of noise and horseplay and it usually leads to mistakes in orders. read more

Had the taco salad. Loved it! Tasty Everything fresh, way above the stuff that passes for food these days!

This is a MUST TRY . The service was great. Everyone was friendly and very helpful. I had a steak burrito. It was huge and delicious. My husband had a burger he really enjoyed it. We shared the loaded smashed potatoes. So good! I will be back soon. There are a lot of choices on the menu. read more

I have had the "Garbage bowl" the "Jose Frito" and the "loaded, fried, smashed potatoes." All were awesome. I have ordered on several different Saturdays, at dinner time, and my order was ready in ten minutes. I am so happy that this place exists in Hilton! read more