I don't know which is better the food or the service I love the outdoor patio! Open every day but Tuesdays.

We joined some friends for Happy Hour and appetizers on Christmas Eve, our first visit. Most of the people in our group had eaten there several times before and talked about how good it was. We sat down a little after 2pm and ordered drinks. They have a decent wine list on a table card with 15-30 reds on one side with whites on the other. They also had a separate seasonal cocktail menu. I had a glass of red wine and my partner had beer. Other people in our party ordered cocktails which looked very good. I ordered the Truffle Potato Wedges and the Calamari. The calamari was PERFECTLY cooked! Tender, not chewy at all. It was topped with sweet Thai chili sauce, amazing. The Parmesan Truffle Wedges were good but not very hot. My partner ordered the Appalachian Waldorf Salad which he enjoyed. I got to taste the Onion Blossom and the Crab Dip, both of which were very good. Overall the food was enjoyed by everyone. The service on that day was very slow but since it was Christmas Eve I'm guessing they were short staffed because it wasn't busy at all. Some of our party commented that the service had been slow on previous visits so it might be hit or miss. The service staff were very nice, checked on us regularly making sure we had what we needed. We will try them again. read more

Waitress didn't bring full order, left the fish and chips out Said she was sorry and could put in a rush order in after waiting roughly 42 minutes read more

Food was actually pretty good, but it came with hardly any veggies. The seasonal veg this time was " green beans, zucchini, squash and tomatoes", and each of our dishes came with 3 beans, ONE half sliced piece of each zucchini and squash, and sundried tomatoes. But it took 1.5hr to get food, and our waiter hardly ever came by. After 45min we had to ask for the bread he said the dishes came with. And bc he didnt come back for another 30min, we then had to ask front desk to check on our food, which was brought out immediately and was luke warm at best. Beware the sweet potato is smothered with butter and sugar. I didnt want that. read more

JR Chophouse - Surf and turf with again, the tiniest amount of veggies (3 beans, half slice of each squash and zucchini, and sundried tomatoes) - Seafood Near Me - Franklin, North Carolina

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Food, Service, Ambiance. All excellent! Our server Ty was great Andrew the Mgr came by and asked how everything was too:) This restaurant had modern appeal with small town charm. Full bar too. I had drink special Ocean Smoke Mezcal tequila, blue curaçao, fresh lime ‍ juice and pineapple with sprig of rosemary was awesome Hubby's French Onion Soup was on par with the best we had in Paris as was our Wagu Burgers. Definitely coming back to try entrees. read more

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Wonderful atmosphere, friendly and professional staff. Fantastic cocktails and perfectly done steak.

Great service ! Menu is lovely and food is always delicious!! Love coming here! Sometimes it can be a bit noisy but there is a back room if you need some privacy. read more

We really enjoyed the food during our first visit- chef has creativity and skills! Nice atmosphere and service

My husband and I got into Franklin right around dinner time and I had been looking at places to eat as he drove. I was a bit put off by some of the reviews so we almost didn't go to JR Chophouse but man, am I glad we did!! We walked in and were greeted by a young girl with a beautiful smile who seemed genuinely glad that we came in. She seated us immediately and was very pleasant and upbeat. Our server was Tuck and he came to the table quickly. Let me just say that he is a true gem and any restaurant would be lucky to have him! He knows what true customer service is and he provides it without cutting any corners. You can tell that he loves his job and the restaurant and the FOOD!! He knew the menu, made recommendations and even let us try the She Crab Soup because he said he gets mixed reviews and didn't want us to be unhappy. (It was good, but not what I was expecting and I didn't order it). We asked if he thought the crab dip or the calamari was a better choice and he spoke so highly of both that we ordered both and omg!! Both were just as good as he said! We have never had calamari like that (almost like mozzarella sticks in size/shape) but it was OUTSTANDING!! I do not know how they do it, but honestly the best we ever had including the sauce! The crab dip was equally good and it would be tough to decide if I had to pick just one of those two to order again. The Focaccia bread was delicious!! The taste, the texture, the amount...all perfect!!! My husband got the Butternut Squash Ravioli and I got the NC Trout. The trout was mouthwateringly good! The almonds, the sauce...everything was PERFECT!! The Ravioli was equally good and the brown sugar sauce was really different and raised it up a notch from any ravioli we have ever had. I honestly can't say enough about how how good EVERYTHING was!! We were too full for dessert so I can't comment on that. Even the live music was really good and added to the ambiance of a perfect evening meal! I honestly can't remember when, or if, my husband and I have had such an across the board AMAZING dining experience. I can't recommend this place enough! We live in Gatlinburg so it is a 2 hour drive, but I have no doubt we will take that trip again and although I would ask for Tuck, all the servers seemed friendly and happy to be there!! My husband and I agree that the food and the service made us feel that we were in a much fancier more expensive place! They earned an easy 5 star rating and if I could give more, I would!! read more

Not a horrible place, atmosphere is good, decent service, steak was kind of mid. Bread was great as well as the crab cakes!

What's not to like, this place has it all. Great servers, atmosphere, menu and ice-cold beer. Other hard drinks are equally on top. Met a buddy for dinner and sat at the bar. Talked with others at the bar, who eat there regularly, and all raved about food quality. We ordered Shrimp Alfredo and mu buddy ordered trout. Both were excellent. I would highly recommend read more

Last minute stop as we drove through town. We walked in and was greeted by a pleasant young lady. The atmosphere was welcoming and open. They had a St Patrick's day Special of Corn beef and cabbage. My husband said it was the best he had had in a Very Long time. I had the cheeseburger and fries. I loved every bite. I also had a side Caesar that was crisp and flavorful. Our waitress was attentive and friendly. I noticed that the restaurant has a couple private rooms that one might be able to reserve for a small private dinner. I thought that was nice. Both restrooms are family and Handicap bathrooms. Parking is very close street packing out front. I would highly recommend to stop and grab a bite! So Good and the Prices are very good! read more

JR Chophouse - Seafood Near Me - Franklin, North Carolina

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Tried this place while I was in town and I gotta say, it was worth it! Brought my dog with me and they welcomed him with open arms! They have a patio that allows pups and they treated him and I wonderfully. Their food is very good! They are on the pricey side but will definitely go back when I'm in town again! read more

My friend and I are from out of town and we decided to stop by Root and Barrel for lunch. We were blown away with the ambiance of the restaurant as well as the food, which was great! I ordered the half size Fall Salad w/ salmon on the side and I was surprised; Didn't expect my portions to be big but it really filled me up. The salmon was very good but I asked for it to be cooked medium but got well done, but it was okay 'cause it was still soft and flavorful. My friend got the half and half lunch combo (turkey/brie croissant sandwich and tomato basil soup) and she said her meal was delicious. Service was very kind and attentive to our meal, too! read more

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Daylan was a great server, but.... I ordered the special Pan seared filet mignon beef tips. TERRIBLE! All I could taste was tomato paste and green pepper. Absolutely the worst meal I have ever had at a quality restaurant. They didn't adjust the ticket AT ALL! I will NOT RETURN! read more

We walked in to JR Chophouse looking for a good burger...then we saw the menu and had a change of heart. Crab cake appetizer was perfect. Absolutely delicious with the house made tartar sauce and accompanied by rosemary bread and garlic dipping sauce. Next up a big wedge salad with blue cheese for my husband and a Cesar salad for me, both with amazing homemade dressings. We ate every bite of those salads For dinner we had the special which was sea bass stuffed with crab meat and a filet mignon. Both were fantastic, although the steak was overcooked. Our server Doreen was sweet and attentive guiding our choices and making sure we had enough of everything. Ambiance was nice and modern with a full bar serving generous drinks. If you are in the area and are looking for a place for a really nice meal...JR Chophouse will not disappoint. read more

JR Chophouse - Filet mignon with loaded mash potatoes. - Seafood Near Me - Franklin, North Carolina

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The atmosphere was great along with great music. The waiter was supper nice and new. It took 30 minutes to get a drink order and the another 30 to get our food order. Now the waiter was new and din it know me well. The food was mediocre and not worth the money we were spending. I have made better at home. I come to Franklin a lot but will not return here. read more

Visiting for the first time, 3:15 on a quiet Thursday. 5 total guests in the restaurant when I arrived. Took forever to be greeted by the waitress (Doreen), ask her for suggestion between Chicken Salad croissant or blackened chicken quesadilla. She said definitely the chicken salad, so I took her advice and ordered that, and some French onion soup to start. Soup took a good 15 minutes to arrive, then as I'm almost finishing the soup Doreen arrives to tell me when she put my order in ( 20+ minutes ago) she forgot to inform me that they didn't have the chicken salad croissant. . So I finished my soup and went elsewhere for a sandwich. Then when paying my check, she states they better have chicken salad next time you come in. Unfortunately there won't be a next time. read more

As a local, we have been frequenting this venue since it was Root & Barrel, after a few years of struggling experiences, I will say that a major change has happened with the management and the food. Our dinner was excellent and the service was superb. Andrew was highly attentive and made sure everything was perfect. Also, the live music was phenomenal. read more

Our lunches were excellent and it was a pleasure having Doreen as our server. Caesar Chicken Wrap was fantastic.

Great food. Fabulous server Grace. She is a pro. I'll be returning with more friends for sure. Loved the seating outdoors. Great place. Thank you read more

JR Chophouse - Blueberry salad - Seafood Near Me - Franklin, North Carolina

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This upscale restaurant and bar is a must-do when you're in Franklin, or the surrounding areas. The interior is beautiful, staff is friendly, and the food is good. What more would you want? We had the Soul Bowl and the Fried Chicken Sandwich. The Bowl has a delightful mix of vegetables, fruits and gluten-free grains (corn & rice). The Chicken Sandwich has Buffalo Sauce and Bleu Cheese, so let the wait staff know if these are too much for you (as they were for the Granddaughter). Tip well! Times are tough. read more

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We made a reservation in the afternoon for the evening hour for 5 o'clock. When we got there, there were no booths available, even though we requested 1 with our reservation. All the manager said was I'm sorry we have no booths available, we can't ask them to get out of one of them....really??????? Saying I'm sorry is not the answer. Maybe the manager needs to train the servers HOW TO READ!! Obviously, they don't care about reservations!! VERY , VERY poor customer service, the least he could have done was offer us some sort of compensation, we were not even looking for that however, a free coke would have been sufficient. Instead he had nothing else to say, except I am sorry!! This is not the first time this has happened at this establishment. Very poorly run. They all need extra training!! read more

Doreen recommended the daily special which was delicious. Her prompt attention to our needs was highly appreciated. We'll be back!

The atmosphere was delightful! My truffle fries were delicious, my red wine was freshly poured by a friendly bartender. My blueberry salad with basil chicken was excellent! Maybe just a bit on the salty side for me though but cooked perfectly. I could have done without the toddler whose parent's allowed them to beat and bang on the table behind me. Elderly folks even turned around to see what was going on it was so loud and annoying. read more

Stopped here for lunch while visiting Franklin. Saw they had a fish and chips special for $7.99. My wife had the blackened which was delicious. I had the fried. It was ok. Came with fries and hush puppies. Sat on the patio as it was dog friendly. Callie was our server. Really nice young lady. Would eat here again. read more

There on Sunday and had catfish special. Fish was thin and mostly breading. Soggy as well. Brought another batch and equally poor. Server and Daylon were great but kitchen needs some improvement. read more

Not the worst experience but lots of room for improvement. The staff tried hard but could benefit from some leadership and additional training. The food was very average. Not bad but not great. Avoid the sautéed vegetables. Lots of potential here, but a long way to go. read more

This place focuses on private events/catering in the space of JR Chophouse. Full bar. Daily food to public is inconsistent. Service is kind.

It was our first visit. We walked in and was not greeted at the door so we sat at the bar. The server was attentive, the beer selection good and we decided to eat at the bar. We ordered a steak and when it came it was dry and had little flavor. The onion soup was just ok, the crab soup was a very small portion. Overall , the food was just ok. We were going to stay to watch a game but the tv could not change channel.. read more

Well... We tried. We absolutely love the interior of this restaurant. The bar is beautiful and very large, accommodating, many patrons. The food, on the other hand... was not good. We went in for lunch. Specifically for their fish and chips lunch special. It was not special. It felt like it was pre-breaded frozen and then cooked per order. The fish was gummy and bland. The "chips" or fries were mediocre. Like I said, we tried. Won't be back, sorry to say. read more

Lunch at the chop house? Heck yeah! Smithwick on draft, excellent choices with specials and good-sized portions!! Callie took great care of us. We'll be back! read more

I have eaten here four times just this year, and I wish they would consider a new cook or something.... The food is terrible! I have ordered the Chicken twice and it's never cooked through, alway raw in the middle. I have ordered the soup as well, and very bland. read more

On the first day of my vacation on a mountain in Franklin N.C., I was looking for a good brunch. Franklin is not a big city from what I can see, but it seems like this area of N.C. is a good place to go if you are looking for good food and the Root and Barrel is just that. If you are going to try this place, you definitely want to get their brunch menu, which a week later on a Saturday, I found out sadly is only served on Sundays (I hope they change that.) I had the Chicken Biscuit w/gravy, and bacon - it was awesome. They had many other great breakfast items to choose from which is why I came back the next Saturday on my last day of being in the area, but it was a no go. Lastly, I our server Sarah was amazing. She was friendly and helpful and when I asked her to tell us where all the good place to go see where, she wrote down a list for us - very helpful. read more

Bread & butter 10/10. Our server (Mei, I believe) was adorable and warm and gave us great service. The "southern gentlemen" burger was phenomenal. Cooked just right with the pimento cheese and bacon jam & pickles on top, chefs kiss! Also a cute vibe inside the restaurant. Will be back! read more

JR Chophouse - The southern gentlemen - Seafood Near Me - Franklin, North Carolina

Passing through Town of Franklin, we decided to stop at this Chop House for a lunch. The place was great, service supre. We will try and come back to this restaurant. Passing through The Town of Franklin, we decided to stop at this restaurant. Only one word I can say is, we will welcome back to this place. read more

I came here mid-week as they were about to close for lunch. It was my first time visiting so I was not aware they closed for a few hours between lunch and dinner. This is place is worth your while so be sure to check their hours before your visit! We ordered a little bit of everything. Our favorites were the bbq wings, pork belly bites, fried mushrooms, and pimento cheese balls. The salmon is really good too. The chicken salad sandwich was a bit too lemony for my liking but it's a matter of preference. The fresh ingredients were obvious in every bite though. They have a full-service bar and a great selection of local craft beers. The staff is very quick, friendly and attentive too. Portions and prices are fair, especially for the great quality of the food. I'll definitely be returning when in the area! read more

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We are in Franklin for the night and were looking for somewhere interesting and local to eat and I think we found it! It was a slow start and took quite a while to get our drink order taken and then to get our drinks after that (at least 20 minutes). The hostess stepped in and maybe there was some confusion. However once we had a waitress she was totally fantastic! Great suggestions about the menu! We shared a half order of the fried pickles. The pickles are made in house and lightly battered. We loved them. Served with a spicy ranch. I had the shrimp, grits, and sausage entree. It's only the 3rd time I've ever had grits in my life and they were delish! The shrimp were really big and the sausage added a nice flavor to the dish which was creamy and quite tasty. My daughter had pasta and marinara with chicken. She was very pleased and mmmmmm'ed her way through her meal. I wish we had saved room for dessert! read more

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Ordered burger and fish and chips. Burger...Bun okay, meat was frozen stamped, not fresh beef, very poor taste. Bacon was a slimy mess, most likely microwaved. Two slices tomato, one party green unripe, the other the very end slice. Lettuce was an outer leaf hard dry. Totally uneatable entree. Fish was a gelatinous texture similar to stiff yogurt. Surely frozen, microwaved and exceedingly over cooked. Service excellent and apologetic. Asked what they should do to make it a better experience. I suggested hiring a chef. I was told they had one but they weren't there on that day. read more

We were pleasantly surprised on our first visit. We were served by Doreen who was very friendly and accommodating. After reviewing the menu with us we had the creamy Parmesan Alfredo with shrimp and the Italian Parmesan Chicken. Doreen brought us a sample of the chicken soup which was delicious as was our meal. Good food, reasonable prices and excellent service. read more