My dad recently gave me his old Jeep. I brought it to J's for a check-up before a long road trip. They took a look and reported back that everything was in good shape and that no work was necessary at that time. I really appreciate the honesty. I will be a returning customer for sure! read more

I was recommended to J's Auto clinic they are very professional fast and affordable, I will always stop for quick service when my car needs one. read more

Amazing service!!! I needed my tail light fixed and they saw me right away, fixed the bulb in less than 5 minutes, and didn't even charge me!! I can't say enough how kind and professional they were- will DEFINITELY be coming back anytime I need a repair! read more

I went to this location, and they gave me a quote to fix my car, I told him I wanted to take it somewhere else for a second opinion, I took it to that place which fixed my car for much cheaper, it's called Burbank Auto Tech, And I needed an alignment and I called them and asked if they would do an alignment only at this place, and they said no, Probably because he's mad because I went somewhere else read more

AAA towed me to Jack's when the power steering on my Jeep went kerplooey. I was far from home and didn't know a mechanic in Burbank so I just had to trust AAA's recommendation. I'm glad I did. I couldn't have asked for a better, more trust-worthy guy than Jack. He diagnosed the problem quickly, gave me a fair price and had it back to me at the end of the day. Such a nice guy! Makes me want to move to Burbank so he'll be closer the next time something happens :-) read more

My engine light came on and my engine was shaky so needed someone close by to look at it. I thought it might be a spark plug but I didn't want to play mechanic. Saw J's auto on yelp and their website advertised free engine light diagnosis so I thought perfect. I go and 10 minutes later my car is fixed (loose spark plug) They didn't charge me anything since it was an easy fix. Jack is a nice guy and I get a good vibe from this place so I will definitely be going back. read more

Jack is one of the nicest and most honest person I've ever met. His staff is just as personable as he is. A good mechanic is hard to come by and an honest one is very rare. Jack's shop is the only one I trust with my car. I've been coming to him for repairs and maintenance for a few years and he has never made me pay for services that I didn't need. In fact, he would tell me to put off doing it for awhile until it is really necessary. One time, I had a problem while I was in Orange County so I didn't have a choice but to bring it to PEP boys. They charged me $180 for diagnostics and they still couldn't figure out how to fix it. So, they suggested all these different repairs that I had to do which added up to around $1,200. I said no thanks so I reluctantly drove it all the way to Burbank to have Jack take a look at it. He got it fix for me in less than a day and only charged me $160. Amazing! I called PEP boys and told them all about it and they refunded my $180 diagnostic fee. Sometimes I would bring my car in because I feel that there might be something is wrong with it and Jack would diagnose it and if he doesn't find anything wrong with it, he won't charge me a penny. One time, he even topped my oil for free! I recommended him to all my family and friends. I'm glad to know that they are still some good people around in this world. I wish that I could add more than 5 Stars! read more

Our new go to for auto repair. Needed an air filter and they were the only place with it and the price was totally worth it. The owner? Was super nice and helpful and this is also super close to our home which really was helpful before road trip for my hubby's bday read more

I'm a returning customer. Jack was the one who took care of me before. Today, V.J., his business partner welcomed me. He's a very personable guy as well and knew what was up with the car pretty fast. Took care of my car the same day. Gave me a $25 discount too. My experience parallels what the other reviews have said. Very much recommended. read more

I was brought here by AAA some 6 months ago after an emergency with my Mercedes 300SE 1990. The car refused to shift to drive and seemed stuck in reverse even though stick was in neutral. It was one of those cases in which a mechanic could have come up with any story to screw you up as it wasn't an obvious or visible issue. To say the least I was scared of this and after reading some Mercedes blogs I thought I would be set back at least $500. After arriving I met Jack, the owner, and he had someone look at my car. It costed me $120 and had it ready in about 2 hours. I was really amazed by his honesty. He showed me the broken parts and called for prices in front of me. The service, communication and prices are superb at this place, and I have to say it is the best auto service experience I've had. Right now I'm here for the second time to fix the driver's window regulator and to had my brakes done. He called for the regulator and found it was too expensive so he offered the option to repair the original one and just charging me for labor, saving me $200! Jack is really the man. Bring your car, talk to him and let him help you get it back in the road in no time. I know I'll be coming here for all my car needs from now on even though I live with in Koreatown. Wherever you live, this place is really worth the drive. read more

I needed a check-up for my car so I yelped the closest repair shop and this is the 1st thing I saw and just decided to come here. I was little skeptical at first because people had told me that often mechanics take advantage of you by telling you extra things to make money off of you, but this isn't the case. I have no knowledge when it comes to cars, but VJ was there to help me and he explained every details on what was wrong with my car and what needs to be done. I was worried that it's gonna be a huge process for my car to be fixed but he reassured me that everything was going to be okay and he was going to take care of it and he did. I'm so glad I chose this shop because if I hadn't I don't think I would've been happy with my choice. I would definitely come back to him again! read more

I recently took my car here for an oil change. Not only did they change my oil, they put water for my wide shield wipers, free of charge. They also promised me to fix whatever it is that is causing a bad smell in my car. Their service was exceptional, I am so happy with the service and customer service. I will be going back again and I am so glad that I found the best place for my car service. The read more

Rick is really nice! The smog check was quick and easy and affordable! I will definitely be back for my next smog check! It's very clean and spacious! read more

Prompt service. $90 out the door in 30 mins for battery change and they came to my gated apartment garage to jump start my car.

Jack is one of those rare, truly honest, quality people that you want working on your car. He and his mechanics are the greatest and I have never had a problem. They've kept my 95 Lexus humming along perfectly. Can't recommend him highly enough. read more

After having nothing but horrible experiences with auto shops, I lucked up and found J's. This is the spot. Jack is fair, the prices are reasonable, and he does not try and stick you with fixes that are not needed. This is my new family mechanic. I will or would not go any where else. read more

Best place I've ever taken my cars into. Jack is extremely honest, and on occasion, he's done some minor repairs/work without charging me. One time, he really got me out of a bind and coordinated a local tow for my car. I can't say enough good things about Jack. Thanks for everything! read more

i'm sooooo happy to have found an honest and trustworthy mechanic in L.A.! and not only in l.a. but close to home as well! but before even getting to the great service - the LOCATION is awesome! it's easy to see and find and easy to turn into. for some reason, a lot of autoshops have their locations in either out of the way areas or in areas so congested and busy that it's hazardous trying to pull in. and once you pull in, most places are like a rats' nest of cars making a maze. jack's shop is very open and clearly visible from the not too busy main street. as for service - i took my car in because of a flashing "check engine" light. this is very bad. anyway, jack checked out the computer read outs, showing me everything it was saying on the screen, quickly narrowed down to a probable cause and then ordered the parts, showing me prices as they came up on his computer screen as he was doing it. he's really great about keeping you well informed every step of the way. he also tried to keep the repair as inexpensive as possible by trying out less aggressive/less expensive methods first. only when that didn't work did we have to resort to the more expensive (but still very reasonable) fix that needed to be done. and after the work, again, jack was very conscientous about showing me the parts that were removed and what the problems were on them. and all repairs were handled within a few hours after i dropped off during my lunch break. check engine light is finally off, the car runs great and he made sure to fill me in on the one year guarantee on the work. super grateful to jack for great, trustworthy service and very glad that i now have a "go to" place for when the car needs work! will be keeping his card in my wallet! read more

These guys are the best. One of the only honest mechanics I have met in quite a while. I had to replace my coolant reservoir because it was cracked. I got the part and replaced it myself. When I start up my car I noticed that I had what looked like rusty water in the reservoir. I took it to J's to get a radiator flush. I told him what happened and he said that's not rust it's the red radiator fluid. I still wanted him to do the flush but he told me that I didn't need one and that I should save my money. He then topped off my radiator reservoir with the fluid at no charge. Before that the first time I came here my alternator died. They were the least expensive for a new alternator. After five months the alternator died again and they replaced it for free even though it only had a 90 day warranty. These guys rock!!! read more

One of the nicest, fast, well priced, and most professional mechanics I have ever gone to. Jack is so nice. He doesn't over charge you and does a great job. When he says it will be done by a certain time it is. I couldn't have been more happier with J's Auto Clinic. read more

I live in Santa Clarita and I will drive to J's Clinic for they are the most knowledgeable and truthful persons that we can rely on. Honesty and good work is all that someone should ask for in a mechanic and they are very good at what they do. There is no other shop like this anywhere. One just has to try them once to see what I mean. I know that I will be treated fairly every time. Ron read more

Jack is amazing, trustworthy, honest and always helpful. I can't say enough nice things about Jack and his service. This is the first nice thing I've ever had to say about any mechanic/shop in my life (and I've been to plenty). read more

J's auto is literally the best place to fix your car. They do the job right, for a fair price, and as fast as it gets. I made a yelp account just to review this place, I love it. read more

I've been coming here before Jack managed the garage. Looks like we all are very grateful for competence and costs. Everyone's giving Jack's Napa Service 5 Stars -- me too. read more

First off this is my first review... I had to write to let everyone know how great this place is. My coworker takes his car here, so I decided to give it a try after being quoted an astronomical price from the dealership on my Honda civic. Jack was the best, he quoted the actual problem of the car and it was 3/4 the cost of the dealership! Excellent, honest service is what you will get here. I now have a new mechanic to go to and I could not be happier! read more

VJ and Jack have been so good to me. Very professional men, but also very easy talking with. I'm one of those guys who loves my car so much (2008 Audi A4) that I would want to do any work on it to keep it in tip top shape. But these guys will tell me if something is necessary to be fixed or not. These guys are trying to keep me from spending additional money that is not necessary for the car LOL. Extremely honest people. I'll think I need to change my coils or my fuel pump for example because I think those are problems my car might be having on top of having a bad turbo on my car and VJ will be like "it's perfectly fine man. There is no need to change your fuel pump." Money well spent and they do their best to keep cost at the absolute minimum. Even if you have other mechanics, just come here even if only for a 2nd opinion and see how much these guys charge. I guarantee you it'll be cheaper here! read more

IT WAS THE WORST IDEA EVER TO TAKE MY CAR HERE!!!!! I took my car here because the gears seemed to be slipping and I wanted them to look at the transmission. He called me back and said it wasn't the transmission, but it needed all these other "tune-ups". He charged me $750 and then my transmission died 2 weeks later. When I called to complain, he said I never told him about the transmission and that he did all he was supposed to do and hung up on me! These people are a bunch of lazy scam artists! read more

Drove all the way from Hollywood with car troubles, trusting, hoping the yelp reviews would not steer me wrong & completely met my expectations. Jack truly is a rare honest, trustworthy mechanic. I thought I needed a clutch master but turns out my brakes were totally gone, he changed it at a reasonable price & explained the problems clearly, after he was done he even took it for a quick test drive. He understands what customer service really means. I will be back & will refer all my friends. Undoubtedly, he will always get repeat business. read more

Always a pleasure to have my car maintained by J's Auto Clinic! I have had an oil change and bearing replacements, all at good prices and great service! read more

J's is the place to go! Jack the owner, is so kind and he truly cares about his customers. He offers quick, efficient service and is extremely helpful and reliable. As a female, I am always fearful of getting taken advantage of, so Jack is a breath of fresh air when it comes to honesty and integrity. In fact, I brought my car to J's because the check engine light had appeared. He got me in FIRST thing in the morning and did an inspection very quickly. He discovered the problem quickly- I had not tightened the gas cap enough. That was it. Most places would have charged simply for the inspection, but not Jack. He didn't charge me a thing. To some, that seems very small, but to me it spoke a lot to the type of guy he is, and the business he is running. I've had nothing but positive experiences with J's Auto and I will continue to be a loyal customer. I highly recommend anyone who is looking for a new auto mechanic- check out J's! read more

I can't even figure out where to start with this review! Honestly the most incredible auto clinic I have ever experienced! There are so many reasons that I've recommended this place to everyone I love in my life (and pretty much everyone I've met in LA)! They provide the BEST customer service that I have ever encountered in any service profession, from the time they can get your car in to be looked at, to helping people who know nothing about cars (and prices) get the best deals with the best quality, they're nice, honest, and have your best interest at heart! There are so many great things to say about J's Auto Clinic, but to sum everything up - I wish every single person could have the opportunity to bring their car to J's and experience the wonderful service that I have. If you're looking for an auto clinic with great customer service (and support), affordable prices, and an overall stress-free experience, you can't miss out on J's! read more