I have been to this location twice now. They are very nice and communicate everything they are doing. David was such a nice guy and took amazing care of me while there. I will be back. read more

Stopped her as soon as my oil light started blinking at me and I'm so glad I did. The guys here took good care of my car and helped to make sure I had some idea of what was being used in it. The full oil change was well worth the cost to make sure my car was running well and they even put new wipers on for me! Personally the price was worth it and it was quick. One less thing to have to worry about! Thank you guys! read more

Everyone at this location is awesome and very knowledgeable and helpful. I highly recommend this location thanks to the expertise of Eduardo. He is wonderful! Sincerely, M read more

Valvoline Instant Oil Change - Perfection - Oil Change Stations Near Me - Burbank, California

Last weekend during an oil change, they damaged the oil plug on my BMW and tried to tell me it was existing damage. I had to get it towed out of there after spending about an hour. Then they kept saying "BMW's are complicated"... My BMW dealership confirmed that Valvoline 100% damaged the oil plug and it needed replacement. Will never go back and will tell everyone to stay away at all costs. read more

when "low oil pressure" alerts, I go to the nearest Valvoline and with my coupon, I get a special deal for my synthetic oil change. I used to go to the dealer when the car was brand new, but since it's too far, I tried to go to Firestone but boy do they charge an arm and a leg! Plus their service sucks. I tried Valvoline as they are close to home and the branch in Reseda/Plummer is the best. my second go to when I'm in Burbank is the one in Olive. (where I am right now coz my low oil pressure had an alert). The staff are helpful and friendly so ai keep coming back here read more

Valvoline Instant Oil Change - quick stop before going to work . - Oil Change Stations Near Me - Burbank, California

This Valvoline is always friendly and dependable. Have them service our cars for oil changes on the regular. Price checked the battery that they replaced and it was in the ballpark of other batteries online. Gonzo is the man, always personable and on top of things. Highly knowledgeable. It's guys like him that make me keep coming back to the shop. read more

Michael and Richard helped me out with my oil change. I appreciate how thorough they were in checking my car. They also did a great job communicating what they were doing and explaining why they recommended certain services without being condescending or pushy. I love how I can always find a discount for my oil changes directly on their website too. Over all this was a very quick and easy experience for a fair price. read more

Valvoline Instant Oil Change - Servicing area - Oil Change Stations Near Me - Burbank, California

I was helped by Isaiah today I appreciate the honest and thorough service today ! Happy to get in and out in under 20 minutes read more

I am overwhelmed with places I need to go for my Hyundai Elantra car that needs computer work and shiz....I was recommended this place by a friend and was super impressed!! I am happy with the $ amount it was (usually more expensive for my shiz) and the customer service was unparalleled! I didn't get any names (sorry) but the main supervisor guy was SUPER friendly, easy going and helpful, I heard him interacting with his crew and was super fun and enjoyable, which I appreciated....easy to talk to and helpful for me -who didn't understand. The main guy that did my project was also helpful and nice. This was December 15th 2025 (for the store to recognize the cool pros). Plus, as it was getting busier, the employees triaged me for prep and got things going faster, which I also appreciated. They got their shiz together, thank you so much, team!!! Highly recommend you go here! read more

When I don't get service at the dealer, I go to Valvoline. While they're reasonable for prices, they're not the cheapest. But where they shine is customer service and going over everything for you. Beyond just oil and filter, they check tire pressure, all fluids, wipers, battery, air filters, etc. So if you need a little something extra, they'll take care of it, easy and quick. And best of all you never have to get out of the car. read more

If you haven't gotten your oil change less than 30 mins, come thru here. Let me tell ya!! You just wait in your car and Mr. Anthony, Jared and his team will take care of you. Amazing work!! Will gladly come back here again after this. read more

Isaiah and the crew converged upon my fiancé's vehicle (2016 Chevy) for a synthetic oil change and completed the task in record time. Even though other services were explained to me, I never felt any pressure to authorize them. My car glided out of the bay as I headed home for a spaghetti dinner. It really seemed like the crew was having fun at their job even though I came in near closing time. The staff operates as a well-oiled machine. I am now a loyal customer! read more

Amazing customer service!! Jordan , David and Samantha were all true professionals. Very quick and easy service.

Stopped by the side of the road to write this review since I was so happy with my service. First time taking my car to valvoline was awesome. All the people there are so friendly and got my cars oil change done in 10 min. I feel like I have 2 new friends now! Shout out to Isaiah and the other guy who appreciated my Toyota Landcruiser haha that was a great conversation. See ya next time I am definitely coming back. read more

My first time here after using a mechanic for oil changes the last 15-ish years. What a joy. I pulled in and didn't even have to get out of my vehicle. I explained I needed an oil change on one of our older vehicles, and they got to it right away. Changed the oil/filter, added fully synthetic oil. Showed me my air filter was crazy dirty--which I knew--so I had them replace (for the convenience), and I was on my way in about 15 minutes. The price was near identical to my full-service mechanic, so I didn't feel bad about the price. Well worth it in my opinion. Forgot to use the 20% off coupon here on Yelp, but it doesn't even matter. I was very satisfied in the end. read more

I didn't make it back to the dealership, but I was due for an oil change so I stopped in here. They could not complete an oil change for a Camry because they don't carry the oil. I'm not sure how that is possible, but I went to another oil change shop (competitor) and they were more than happy to change my oil. I won't be back because apparently they can't change the oil on one of America's most popular cars. read more

Couldn't be happier with the service from the guys at this location. Knowledgeable, kind and not pushy to upsell...will definitely return for all my maintenance. read more

My first time at Valvoline, so easy and convenient. Customer service was outstanding and super fast service. I was able to use the 20% discount offered through Yelp & I thought it was a good price for the value of a full synthetic oil change. Everyone here was very professional and kind. Will definitely return. Also if you call the phone number they can text you a discount link of $10. Times are tough so I thought that was pretty cool. read more

Excellent customer service. It was my second time here and everytime they didn't disappoint me. Kudos to everyone. read more

Amazing and professional! Great customer service. Richard was very kind and thorough when explaining what my car needed. Will definitely make this my place to return for oil change. read more

The tires on my Tesla were really low yesterday . It was raining and I had my young daughter in the car with me, so I was trying to avoid stopping at a gas station to get out and put air in. I pulled up to Valvoline on Olive and asked if they would put air in my tires. The manager, Dani, did it quickly and for no charge and was really nice about it. She helped this busy mom out a lot. Super appreciate it! read more

Didn't even check the reviews , had a feeling this would a be a good spot. Gonz hooked it up. Read the reviews after. Deserves all the praise. Hard to find a spot you can trust. Thank you!! read more

Gonzalo is amazing! He's funny, professional, and makes the time fly by. He had everyone in line feeling welcomed and happy. This is my second time coming here, and Gonzalo completed my service both times, he even remembered us! He made us feel like we were part of the family. Customer service like that is rare, and it's the reason I'll keep coming back! read more

I've been coming to this Valvoline since I moved to Burbank in 2010, and never had a bad experience until now. I'm very disappointed and displeased with the service performed on my 2022 Toyota 4Runner. They Stripped my bolts with impact gun when reinstalling my skid plate, left my car scratched and dirty as well as the skid plate being covered with hand marks. They clearly rushed when they were trying to get it on and off. They proceeded to tell me that the bolt was the culprit. My 4Runner is brand new and has only had 2 oil changes prior and every time easily removed and installed. The worst part was they lied to me and said they replaced the bad bolt. When I got home, the bolt was never replaced and the impact gun damaged my skid plate from over torquing.. very frustrating to say the least. I've been trying to figure out why they lied. Update: I called them and told them my findings this evening, they said they're going to have their manager contact me. Let's see how this goes. Can't believe this is the same place.. please approach with caution. read more

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I do not recommend this location. I had to get another oil change the very next day due to concerns about the service I received. When I called to address the issue, the manager acknowledged that the employees are not trained mechanics, which raised serious concerns about the quality and safety of the work performed. For reliable and knowledgeable service, I suggest going to a certified mechanic. I believe the manager I spoke with was named Danielle, as that's the name listed on my receipt. Unfortunately, the issue was serious enough that I had to file a dispute with my credit card company. I expected better customer service and accountability. read more

I was put off by that excuse that the price quote was from a call center, and they know nothing.. I paid 30$ more than quoted. But THE call center was to blame. They tried to up sell me to the tune of 300 plus $ I agreed to topping off my anti freeze for 7$ they were polite and nice. But I will not go back. Taking it to the dealership was about the same.. read more

Adam, Anthony, Joel, Hannah help me out with skid plate bolts. Good team work and services.

Very good quality, efficient, and speedy affordable service, I regularly bring my vehicles here to this exact location, oil change and regular maintenance check. Oil changes in less than 15-20 minutes. read more

Stopped in today for my oil change. I've been going to Valvoline for several years and I've never been disappointed. They are friendly patient and very helpful in explaining everything that they are doing. Never pressure to do anything more than you need. I highly recommend them. read more

Poor service rude csas and pushy with updates will not return do better valvoline Last service read more

Just left Valvoline and I'm seriously impressed. From the moment I pulled in, Gonzalo made sure everything was smooth, quick, and easy. He was friendly, professional, and explained every step so I knew exactly what was going on. Joel jumped in to help and was just as awesome--fast, knowledgeable, and super respectful. The whole experience was efficient but never rushed, and I left feeling confident my car was in great hands. Huge thanks to Gonzalo and Joel for such top-notch service--I'll definitely be coming back read more

This location continues to hire the best people. Everyone is so helpful and communicative when you're waiting to be serviced. They are obviously trained to be efficient but they seem to always employee very nice people. Today one opened my bottle of coke for me. I live in Sherman Oaks but I may just keep coming back here. read more

Great quick service and professional. They don't try to oversell you on services which is nice! Will always come back as long as services remain top notch. Thank you! Update to my review: Changed my oil last week and found out this week that my coolant was completely empty. Surprised to find out that they would not check for that! Also my breaks were worn out and metal on metal. Not sure if they are supposed to check for that! read more

no professionalism, no organization, 3 other cars that got there before me were serviced before me. no one's keeping track of anything. called up to inquire what was the issue and why they were getting serviced before me, Vanessa was helpful over the phone, then Isamar tech came and aggravated the whole thing saying there's nothing she could do. then she went on to trash me out loud over the phone to probably a coworker or supervisor. First n last time coming here. Grow up Isamar. You are a liability to the business. read more

Always great service here. Quick and efficient and well informed. Top notch service from Dani and Joanna! Highly recommend.

The manager here is a complete waste of skin. Very rude and is freaking deaf. I had to repeat my mileage to him three times and then he thinks I'm being rude and tells me if I'm not quiet he will deny me service. I say go ahead. He denies me and I tell him to fuck off. Nice customer service pal. God bless you go fuck yourself read more

Jiffy Lube who? Lol Kaipo and his team had undoubtedly thee best customer service! They're extremely courteous, communicate with you every step of the way, and were even mindful of my two children in the back seat to ensure they didn't keep us too long. Service was extremely seamless from beginning to end. I will always recommend Valvoline! read more

Look they are very good at customer service. Prices are much higher than my local quick oil change. This is just me, but at the time of this oil change I had no sludge in my engine. Even if I did they did not let me know. This is full-synthetic. Suggested for quick change but at the price. read more

I came in for a quick oil change for the first time and was greeted by Trevor and team. We immediately jumped into the service, and while I was caught off guard at how the service worked, I felt comfortable and in good hands. Customers stay in their car for the entire service and communicate with the tech throughout the entire process. They checked everything from lights, to wipers to air filters. They provided recommendations about service and not once did I feel as if they were trying to upsell me. I've been bitten by up-sellers at car shop places, so it felt awesome that their service was honest. Use their 20% off discount for your services! I'll be referring friends and family. read more

I'm absolutely floored by the service and friendliness here. Gonzalo and his team made my day with their smiles and warmth. I was truly in and out in 15 minutes, and happier than when I arrived. When have you ever been able to say that about a mechanic shop? Well worth a slight pricing premium. These guys are fantastic! read more