Today I drove into the lot and was quickly greeted by Rob. He provided me with a clear and honest…read moreestimate and an accurate timeline. Upon returning to the lot, my car was ready to go and Rob explained his findings. The issue wasn't what I expected-- though he could have told me otherwise and charged me - but he didn't. I appreciated his honesty and will be using him for my car needs going forward.

Safe Line was recommended to me, and I'm thankful for that guidance. Rob and the team helped with…read moretires, alignment, and maintenance on a used Mercedes 350 GLK. I can't say enough how professional, informative, and fair they were throughout the process. We'll definitely be back down the road.

The manager Rich always takes care of our business account…read more Great crew out here. This is the Only shop we use.

Still a customer after more than 10 years having bought several sets of Michelins for two cars…read more These guys are great! Free rotations, flats repaired for a buck or two and always willing to check tire pressures for free. Super helpful. The waiting room decor could use a "refresh", but hey... it is a tire shop!

Very quick and easy emissions testing, never waited more than 20 minutes, helpful employeesread more

Terrific service and a great place for the state emissions test, too. Short wait and always…read moreprofessional.

I came in with a last minute appointment on 5/28/2026 around 8:30am because my tire was completely…read moreflat. I literally had to drive to Town Fair Tire on a flat tire after one of your competitors turned me away and told me to come back the next day because they could not fit me in. Once Clerk #557 looked at my tire, he also let me know that my other tire was completely bald. He was extremely patient with me and took the time to help me find an affordable tire option, which I truly appreciated because getting a flat tire was definitely not in my current budget after already spending over $1,000 on repairs for my car recently. What really stood out to me was the level of care and attention from your team. My car was completed in a beautiful timeframe, so my wait was not long at all. As I was leaving, Clerk #557 actually stopped me before I drove off because he forgot to tell me they had found a lot of nails in my back tire -- he even had the nails in his hand to show me -- and let me know they fixed it. I don't think you understand how appreciative I was of that. It showed me that your team took the time to properly inspect my car and did not rush through the job just because it was busy or last minute. Great work by great people. Thank you again to Clerk #557 and the entire team for turning a stressful situation into a positive experience.

Chris and team always take great care of my tire needs for all my cars. They are professional,…read morehonest, and reasonably priced.

I was desperately hoping that they would be able to repair my 2005 Subaru Manual Forester which had…read morebeen experiencing alarming episodes of brakes locking up. Not only were they able to repair the car, but Vinnie actually fabricated the spring for the hill start valve that had failed instead of getting all new replacement parts, saving me over $450!! No wonder they are booked solid! Above and beyond!

My fiancée and I were on our way from New York City to Boston for a special family occasion when --…read moreout of nowhere -- our BMW X5 had a sudden failure in its air compression system, making the car practically undrivable. Stuck hours from home and completely blindsided, we were in full-on panic mode. By what honestly felt like divine intervention, we took the first exit off the highway -- and it led us directly to Accurate Auto Repair. We pulled in flustered, stressed, and totally unprepared... and were immediately met with kindness, calm, and total professionalism. Even though their schedule was packed (they told us appointments usually take days to book!), they took one look at our situation and said, "We've got you." They admitted us right then and there. While we waited, they even gave us recommendations on how to kill time -- we ended up at the local mall, which was way nicer than expected and gave us a much-needed breather. A few hours later -- way earlier than we expected -- they called to let us know the car was ready. And get this: they even offered to come pick us up from the mall. Above and beyond doesn't even begin to cover it. The car is running perfectly now, but the real takeaway from this experience was the people. Honest, empathetic, good-hearted humans who had every reason to turn us away -- but didn't. They stepped up, and we'll never forget it. We drove the rest of the way to Boston with full hearts. Accurate Auto Repair didn't just save our car -- they completely restored our faith in humanity. Can't recommend them enough. If you're anywhere nearby, this is where you go.

Excellent, conscientious, caring and generous expert service from Alex at Midas today. His queue…read morewas full but he squeezed us in because we had run into oil trouble far from home. Thanks, Alex!

Called around 10:45am to schedule an oil change I was told the only available times are 1:30 or…read more2pm. I ended taking the 1:30 appointment, but when i arrived my car wasn't started being worked on until 2...ok. For a simple oil change and i guess inspection took almost 3 hours?! Didn't leave out of there until almost 4:30. Technician kept telling me it's done and almost done for an hour. Don't lie just tell me how long it gonna be, i would've gone else where. Ended up canceling my appointment for 5pm which is inconvenient. I can say they have good customer service, but bad turn around time.

By far the nicest, most professional service! Richard was incredibly helpful and gave me terrific…read moreadvice!

I obviously didn't read the reviews before I came here for an emissions test. I have probably…read moregotten 25-30 emissions tests in my life and they have all been unmemorable because...they're emissions tests. For some reason, the folks at Hank May's think people enjoy the look, feel, and attitude of a DMV or the waiting room in Beetlejuice. The staff are surly, rude, and clearly don't want to be there. Worse yet, it is SLOW. I went down the street to a competitor and was in and out in 10 minutes.

I had just gotten back from a long drive today and realized my ac was barely cooling even on the…read morecoldest setting. I called Monroe auto service and spoke to Chevaughn(store manager). He was very polite and said if I just go to auto zone and pick up refrigerant, he could put it in for me I was very interested in how It was done. He answered all my questions and explained everything. It was a terrific experience. I highly recommend this service center

I made an appointment for an emissions test a week before my appointment, I had time the day before…read moreto try and get it done but they told me the guy who does inspections wasn't in. After going in the next day when my appointment was, I waited for 30 minutes past my appointment, they finally call me up and the person "helping" me at the time could not have been more uninterested. After telling him what I was there for he tried saying I didn't make an appointment the week before and then was saying the machine was down for "weeks" and he would give me a call when it's up. A different reason for why they couldn't do it. I now sit here the day CT emissions are due, no call back, at Hank Mays down the road to get a bit of good service and finally get my emissions done, no thanks to Monro.