Fantastic manager and staff member at Main Avenue location. Today, I had trouble w manager at…read moreValvoline on Connecticut Avenue after being a loyal customer for many, many years. I have an older car and always spend $200 or more. Main avenue manager was great. I will never spend money at Connecticut location again.

Horrible. They don't know what they are doing. Messed up my car !!! Check engine light won't turn…read moreoff ! Brand new car !! All they do is talk crap about each other and smoke. Possibly drink as well. Manager is an idiot. Who looks like he pops of pills.

Refusal of Appointment: I had a confirmed 7:30 AM appointment, yet the advisor instantly blocked…read moreservice by fabricating an unrealistic, full-day timeline. Withholding Documentation: They scanned my vehicle's data and checked my mileage but refused to provide me with the standard intake ticket given to all other arriving drivers. 50K MAINTENANCE for my perfectly running Toyota is 1.5 hours per the dealership. NOT 'HALF TO A FULL DAY'. That's an ER visit for a human. In Connecticut, automotive businesses must legally provide a written repair or estimate before performing work, and treating a senior consumer unfairly regarding waiting accommodations can be reported directly as an official dealership business violation I asked the shop if I could wait when I made my appointment the week before and was told yes. What a miserable waste of time traveling to and from for ridiculous gaslighting and mistreatment. Two seats almost connected in front of an intake station and there was a loudly talkative man seated in one - guess he wasn't told minor routine maintenance would take all day.

I was desperately hoping that they would be able to repair my 2005 Subaru Manual Forester which had…read morebeen experiencing alarming episodes of brakes locking up. Not only were they able to repair the car, but Vinnie actually fabricated the spring for the hill start valve that had failed instead of getting all new replacement parts, saving me over $450!! No wonder they are booked solid! Above and beyond!

The service technicians who work here are top notch and always do a fantastic job. No hard sell,…read morejust the facts. Wilson was extraordinary today with my service, and I really appreciated his candor with certain aspects of the condition of my vehicle. The whole staff is friendly and knowledgeable. An extremely reliable place to get your car serviced!

The fiirst 2x times I went there over the summer , the guys were amazing ! which is why I went…read moreback a 3rd time . This time , however a young kid seemed unsure of what he was doing , maybe he was new ? at first he thought my car was a Mazda .. ( it's an Infiniti ) he said he gets them confused, he didn't know how to open hood , the manager had to assist, he couldnt scan my coupon said scanner didn't work .he was unsure of tire pressure, . ( I had to tell him ) thankfully the general mananger helped him.

Their surcharge for Suvs was a disappointment, when they already charge plenty for the car wash,…read moreand they don't spend much more than on a regular car. They did a poor job on the inside of the rear window, leaving it all streaky.

Very good service. Will always go here when I need car service. Good value for the money.read more

I've actually never been more pissed off in my life with these guys. I went back in November 2025…read more First of all, they over charged me and added on things I definitely didn't need, then made me leave a tip and Venmo them for their service on a guy's PERSONAL Venmo! They wouldn't let me leave until I did. At that point I said, okay I'm gonna go to the dealership from now on to get my oil changed. I'm at my local dealership now. I now find out, these guys at Valvoline over torqued my oil drain plug so badly, it cracked and now I have to pay over a grand, and now I have no car until tomorrow. Please don't ever go here, as nice as they are, they're manipulative (especially with young females who don't know cars, like myself), money-seeking jerks.

2 of my friends came here for an oil change both left without oil in their vehicles. My 80 year old…read morenext door neighbor came here for an oil change only and they up charged her for a transmission fluid change and she got the car back with 0 transmission fluid. Wouldn't recommend my worst enemy to come here. Joke workers joke company joke service. If you take your car here you're a moron.

Brought my car in with a variety of issues. I gave Rodney a prioritized list. He went though my…read moreitems and fixed each problem. He was efficient, thorough, and cost effective. After the service, he showed me what was done and took time to explain what he did. As pleasant an experience as getting your car fixed can be. I will not hesitate to use him or recommend him in the future.

Honestly, I dropped by for an oil change and I was given great service in return. Thanksread more

Framk has been taking care of my cars for more than 10 years. He is honest and helpful and…read moreconsistently fixes my car for a lower price than the competition. Today, he replaced the alternator in my Volvo for several hundred dollars less than I was quoted elsewhere. It's so great to have a trustworthy and knowledgeable mechanic.

Excellent independent shop. Frank fitted me in without an appointment. He…read more changed my oil and told me why my "check engine" light was on. He recommended some steps that I could take before we took a more invasive approach. His knowledge was strong and he was friendly and helpful. All for a very reasonable price. I will certainly turn to Interlagos again for my automotive needs. Thanks Frank!

Excellent, conscientious, caring and generous expert service from Alex at Midas today. His queue…read morewas full but he squeezed us in because we had run into oil trouble far from home. Thanks, Alex!

Called around 10:45am to schedule an oil change I was told the only available times are 1:30 or…read more2pm. I ended taking the 1:30 appointment, but when i arrived my car wasn't started being worked on until 2...ok. For a simple oil change and i guess inspection took almost 3 hours?! Didn't leave out of there until almost 4:30. Technician kept telling me it's done and almost done for an hour. Don't lie just tell me how long it gonna be, i would've gone else where. Ended up canceling my appointment for 5pm which is inconvenient. I can say they have good customer service, but bad turn around time.