Used to be a good service! Now they charge high n the service is bad! Traveling as couple n both depart n return seat us separately n have us BS as reasons! Not coming back ! read more

If you ever thought of flying to Vegas with a private jet feel, this is it! Everything from beginning to end was perfect. Hop on and hop off! So easy and cool! It's going to be hard to fly commercial again! The Wynn package is the very nice and they give you a lot of perks. If you're willing to go on a Sunday, you can get a killer deal. We went on a Friday to Sunday turnaround and it was great! Can't wait to do it again! Highly recommended!!! read more

JSX - Safe flying, JSX! - Airlines Near Me - Las Vegas, Nevada

Prices have doubled in a year, which is ridiculous! However still the best way to travel to Vegas! Easy breezy from start to finish, unless you get delayed because of mechanical issues. Happened to us a couple of times. Had to sit around a couple of hours! All and all, still pretty good! read more

Flight with them is amazing, I have had a good experience with jsx. Customer service is great.

I typically fly JSX when I'm heading to LA, but was really upset that I got a notice 5minutes ago that my flight tomorrow has been cancelled which is 12 hours away. I then had to purchase two new flights on Southwest Airlines for $600 since it was last minute. I'm now very apprehensive to fly with them. read more

JSX - Airlines Near Me - Las Vegas, Nevada

I have been flying JSX forever and my husband I use them at least 6-8 times a year to fly to Las Vegas. We had been enjoying them very much until we had a real life experience with them this last 4th of July weekend. We flew out of JSX Oakland to Las Vegas on Friday and happened to lose one of our IDs on Sunday night before our flight home on Monday. On the email confirmation from JSX reminding you to check in, it says that in case you lose your identification then to call one hour before your flight. The TSA website explains in the event of lost identification than you can submit a form, show other forms of ID and will be able to board. So we assumed since we can prove who we are, that we would be able to fly. When we arrived to JSX Las Vegas on Monday, they did not allow us to board. We had all these other proof of identification forms and a picture of my ID, the receipt we had for a license replacement from the DMV, we just used them to fly to Vegas, our luggage still had the first flights tags, we literally fly with them almost every month, our car was even at their valet in Oakland, yet they would not help us out at all. They went from treating us like high paying customers to immediately treating us like we were nothing and more of a bother and nuisance because they had a long line of others waiting to check in. They said they would provide a refund and then hurried us out of the line. I had to actually come back and have the lady process each refund and get my ID from her, because they even still had that! Instead of providing basic level, appropriate customer service and helping us through the process and the refund, no matter who else was in line. I couldn't even believe what was happening! This could happen to anyone. Anyone else in that line could have easily lost their ID, just trying to get home. This could happen to you. And then the worst part, because it was a major holiday weekend, there were absolutely no other flights for us to purchase on any airline. NONE. We would have had to wait until the next day to fly home. Because of this, we had to rent a car and drive the 10+ hours all the way back home. And it was only by the grace of god that we were able to find a car rental company that still had cars available. Then to add salt to our wounds, because we had to drive home now, we arrived in Oakland a few hours after they closed. Our car was at their valet and we called everyone at JSX and asked them to leave the keys inside because we needed our car to get home. They would not help us out with that either! Even though we paid the valet ticket and explained the circumstances, they told us we were SOL. We couldn't even get our car to go home. We had to wait again until the next day. We were left having to scramble to find a way to get back home. I know we are not the only ones this has happened to. We weren't trying to fly from home to a destination without an ID, we literally were on vacation in another state just trying to get back home. There was no access for me to run home and grab another form of identification. We were literally stuck. You would think a company like JSX would have a proper protocol in place like this, as TSA does, to assist their customers in the event a mishap like this happens. When we explained that TSA had a protocol in place, they said they are a private company and not associated with TSA, which infuriated me even more because then that should mean they would have even more leverage or ability to help us out. But they would not. Never in a million years did I think we would get there and be treated that way, hurried out of their lobby and not be assisted in any way. It's a big let down for humanity and human kindness. read more

This was the most awesome flight experience. I did not believe that I could truly show up 40 mins before a flight and be fine, but yes yes you can. The Oakland JSX is amazing, super clean, grey staff and very prompt. The check in process was streamlined and the waiting area reminded me more of my work break room than an airport. (Super posh). The flight itself was fast and smooth. The landing was superb and the service onboard was outstanding. I will definitely be using JSX in the future. read more

Flight was delayed 1hr to SNA from Vegas, no reason plus they didn't say when we boarded that it was a different plane that didn't have the correct seating arrangement but thank God the plane was half empty! Hum did the other people know something? read more

As a brand new small carrier, I get why there are hiccups in service and not so convenient rally points, but I definitely expected so much more from my first experience. Booked my ticket weeks in advance online with no issues. The promo code didn't hurt either (message me if you want one). Smooth sailing until the day of the flight. JetSuiteX operates out of Atlantic Aviation, the private terminal near McCarran, but passengers have to meet up at an obscure office park about 5 minutes away to board a shuttle that takes you to the plane. Meanwhile, the "valet" to park at said office park is $30 a day. With a sketchy apartment complex right across the street, my vote is no thanks. So I catch a Lyft to this building and get a courtesy call asking if I'm still flying today. I say yes and let them know I'm on the way. Almost there and I get another call. I tell them I'm 4 minutes away, and they tell me they'll have the shuttle wait. Guess who shows up when she said she would and gets left by the shuttle and the airplane? This gal. I ask to be put on the next flight and they tell me I have to pay almost $200 more. Um, no....So 2 hours later (length added because the front desk agent couldn't find the manager's number), i've spoken to everybody in the office and a manager 3 times over the phone just for them to put me on the next flight on "standby". Headache. Plane wasn't even half full, but the flight attendant was attractive and the snacks were good. Thank God there was also free vodka, because I needed it. They're still in amateur stages, so don't take check-in courtesy calls as a real courtesy. Customer service needs real work, but it is a convenient concept in general. Hope they get it together, because I want to be a fan. read more

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5/5 for the concept working exactly as promised. They recently moved into the current hangar location, so where you check-in is where the planes are now. Departures and arrivals all happen in one spot. 1/5 for the parking situation in Las Vegas. Literally no parking, and fake-valet, because the valet fills up all the time. Not really a good valet if you can't count on it. We got a text on the MORNING of our flight that valet was full. Uber saved the day. It's just a pain because if you have pets and are used to dropping them off at boarding on the way to the airport, you have to make two trips each way. WE DECIDED THAT DOESN'T MATTER after what an amazing flight experience we had. ZERO OF THE BS that you deal with that is the horrible nightmare of commercial air travel. No showing up 2 hours before flight time, no waiting forever in security lines with liquids in a bag and disrobing and scanning. No agonizingly long boarding processes stressing over overhead bin space. You board 5-10 minutes before departure! It's small carry-ons only, but you get your checked bags in 10 minutes after landing. I will do JSX for every destination they offer. (Not that any of this is JSX's fault: You don't escape all the annoying things about OTHER PASSENGERS. Because the fares are cheap, don't be surprised to see large broods of crying undisciplined rugrats. Wouldn't mind an 13 years old or over only service. ) They just really need to get a grip on parking in Vegas. Maybe pre-sell Valet parking passes?? Offer a shuttle from the main terminal garage or the GA parking lot? read more

Two stars for the flight. Minus three for lack of transportation upon arrival. So much for five star service.....

The new hangar location is so much more convenient. Really like the concept of Jet Suite X, I hope they start covering more areas and keep prices reasonable. The ONLY issue I have with them is that the plane was getting a little dirty and looked like their process for cleaning is missing some training, since it is a consistent build-up of dirt and grime in certain areas. Other than that, you cannot beat the convenience factor. Getting ON the plane within minutes of arrival at the airport and getting in a car under a minute after landing is the difference between a good day or an exhausting day, so that is well worth the $300-$400 price tag. read more

Great convenient and hassle free way to get to Vegas from LA. Only issue is the pick up at the Vegas terminal involves a medium wait unless you have a friend picking you up and of course it is more expensive than Southwest read more

I want to say amazing things however my first experience was a nightmare. Our flight was delayed for almost 5 hours on a Friday night. After the 4th hour the representative at the gate couldn't give us a straight answer whether we'll be flying out and recommended we get another flight. Luckily i hopped on southwests last flight for the night. Flew with them on the way back thinking it'll be better however another 1 hour delay and then sat on the runway on the way out and after landing. Called today to see what they'll do about all the delays and the inconvenience and they said since I cancelled the flight they wouldn't be able to do anything. Thankfully I won't be using them again. read more

Booked on Jet Blue.com. Thought I was booking Jet Blue; come to find out I was booking their 'partner' JSX for flight from Orange County to Las Vegas. First of all, the flight was an hour and a half LATE getting off the ground. No excuses, no apologies. Flying reminded me of a 'puddle jumper' that I was on to go from island to island in VI. Bumpy and scary. I told flight attendant that we had a tight connection; how do we get from Haven to Terminal 1? "Oh, don't worry. The concierge will be there to help you when you arrive at Haven." Really??? When we got to Haven (the drop off place for JSX in Las Vegas), we were told 'look at the signs for taxi numbers'. We called and found out there would be a 45 minute wait to get the taxi. Haven is a zoo; no one was interested in helping us. And mind you - no shuttle to terminals or car rentals. And - no cell phone service in their places or on the plane so you cannot even call ahead for taxi. I tried Uber with no luck. We got lucky. A taxi cab was dropping off and we got him to pick up our fare. Good thing. We just made the connection in the nick of time. I understand people wanting to avoid TSA, lines, etc. - but this OC to Vegas experience would not be something that I would subject myself to again. read more

Wow.. talk about a Sh**ty business. The flight from orange county was announced a delayed the last minute by one hour ... wait for it.. then another hour.. oh wait it gets better then three hours. The flight back to orange county again was delayed or one hour and then two hours and then another 30 minutes. Don't bother complaining because it's just the way it is and if you don't like it take the regular commercial flights. On their website they advertise the benefits for faster boarding but that speed goes right out the door with horrific last minute delays and there is zero recourse. I'd rather spend an extra hour for TSA check in and wait in a lux waiting lounge from my card vendors and enjoy a great service instead of waiting for three hours in a waiting area fit for a gas station. Take your beautifully painted private jet lookalike planes and put it where they belong. read more

Be aware that There is NO air conditioning in the lounge until December 2021. They will NOT share cold ice water with costumers as cold ice water is only reserved for employees. The employees also had a portable air conditioned air facing towards them while there is NO air conditioning, fan or any foams of cooling measure for costumers waiting for delayed air craft due to malfunction. There is no luxury and no point of paying extra cash when you have to wait in the over heated lounge with over 112F Las Vegas extreme heat. At least the airport will have functioning air conditioning. They did not warn this prior to check in. read more

42 mins to Vegas from Orange County and no TSA lines. What's not to like. I highly recommend that before you check with southwest you look these guys up. read more

JSX - Jet - Airlines Near Me - Las Vegas, Nevada

The best way to Vegas, short of your own private jet. I left Oakland this morning and was stress free all the way. Private checkin, lounge, drinks, landing on the better side of Vegas airport! I'm a follower. Gonna dump my pending Phoenix itinerary with another LOVEly airline and book with JSX! read more

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I cannot day enough about this airline. First I want to thank the staff and crew immensely for how they treated my parents in the last week of their flying back and forth from Las Vegas to Burbank. My parents needed assistance, especially my dad who has a medical condition that is debilitating, and they received FIVE STAR assistance from start to finish. Second, there was no rushing my parents with luggage, wheelchair ramps, other passengers, etc. it actually made me cry that their needs were so looked after. Thank you doesn't begin to show our appreciation. I will NEVER fly commercial again from Las Vegas to LA!! Keep up the great work!!! read more

Flew JetSuiteX round trip from Burbank to Vegas-30 min flight. Great experience, clean, fast check in, snacks and drinks while you wait. Friendly service, reasonable price, around $500.00 for the husband and I. I'll be back! read more

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First time on JSX. Our flight was scheduled for 5:10 pm. It's now 7:26 pm and we're still not boarding. Excuse after excuse after excuse. I didn't pay over $1000 to sit here for 2+hours waiting. Not happy with the service. I want a refund !!!!! read more

If you're traveling from LA to LAS VEGAS by air i cant recommend JSX enough!! No Tsa hassle fairly priced for what you get id say its a steal compared to other airlines you get first class treatment with super spacious seats and amazing staff that goes above and beyond to make your flight as comfortable as possible. read more

If you're in the Vegas JetSuiteX offices, you're probably flying home from an outstanding trip, so the fact that it's pretty anodyne won't be of much help. As opposed to the sleek, well-appointed hangar they have you fly out of in Burbank, this is a stark contrast - some hot water with tea bags, an occasionally empty Keurig machine, some pretzels (and cookies if you're lucky), and a moderately prickly staff (in all fairness, they have to deal with the likes of us coming home haggard from a Vegas run). You also need to be there (comparatively) early since you will need to shuttle to the airport. That said, this is still JetSuiteX, and it's still by far the best way for the proletariat to travel. Enjoy the perks, relax, sip your tea, and remember - no food or drink on the shuttle! read more

I wouldn't recommend JSX to fly to/from Vegas. My flight out of Vegas was delayed, which I understand can happen. But the waiting area is in an airplane hangar. There was no AC - it's Vegas, we need AC - not enough chairs for everyone and a broken coffee machine. It's not worth the premium pricing. read more

Life changing. Definitely the way to travel. A separate hanger with a private lounge. No lines, quick to check-in. You can arrive 30 minutes prior to departure. The airplane is nice and spacey not to mention the unlimited snacks and drinks. read more

They can be very convenient and the service is good but I have flown them about a dozen times and 90% of the time they are running late, with little to no updates of the status. I'm currently sitting in their lobby waiting to board and they made the announcement that both flights, 1) To Orange County and 1) to LAX are both delayed due to mechanical. This unfortunately is very common with JSX read more

I had an incredible experience flying with them. I left Saturday morning for a quick trip to Vegas and it was so enjoyable. The lounge room was clean, spacious and had water/snacks. The check in process was super easy and fast they get you in immediately and you board so easy as well. The plane itself was cute and clean, it was a little small but I didn't mind it. The service was excellent and the overall flight experience was smooth. read more

JSX - Double Bloody Mary - Airlines Near Me - Las Vegas, Nevada

My only wish is that they went to more destinations! There is no better way to fly for the money. It costs more than an economy commercial flight, but what you get for the price is so much more than just a flight from point A to point B. You get to SKIP THE AIRPORT, which for me is more than enough to justify some extra cash. You only need to arrive 20 minutes before takeoff. You valet your car (or use rideshare), walk in, check in, hand off your bags and jump on the plane. If you're earlier than you needed to be, you can chill in their lounge - grab a free beverage and use the free WiFi until you're ready to go. The jets only seat 30 people, so your boarding process is quick - and painless, as there is no full security and you simply walk through a scanner holding your carryon. Each passenger also gets TWO FULL SIZED CHECKED BAGS if you want them - free of charge. Once on board, you get drinks and snacks, also free (Yup, booze is free too!). So you have less time and effort wasted at the airport - by skipping the airport, then you can bring 2 checked bags and drink free on the jet. When you land, you don't need to get OUT of the airport because you don't fly into one either - you snag your bags on the tarmac and you're out the door. No baggage claim to wait for, NOTHING to wait for. Hop on, hop off, and go. Their staff in all the locations I've been to is always just happy and friendly, too, both on the plane and on the ground. I fly JSX every single time I am going to one of their destinations and can't wait for them to add more! read more

after a day of waiting to get out on an american flight, i was rebooked by my company on jsx. i'm currently in the air. i couldn't be happier. thanks for making flying easy read more

This airline could have been a great idea. I bought a ticket to fly out of Vegas a month ago but hadn't read the reviews. Read the reviews today and am experiencing the ridiculous delays. Been sitting here for almost 3 hours. First in the "airport" and then on tarmac. The sign in the "airport" still said on time departure when we boarded 45 minutes late. Now pilot says we are headed back because we sat on the tarmac so long something is overheating. They should raise their prices and truly make it a jet-like experience. This is my first and likely last trip on this airline. read more

I can't think of a more convenient way to fly. Book in advance and you'll be pleasantly surprised of the efficiency and ease of flying. Thank you read more

Tried out JSX after helping a friend move from LA to Vegas. Unfortunately this experience will ruin any other form of transportation between these two cities. Check in at the Vegas location was shockingly simple, and the boarding process was too easy as well. The plane itself didn't feel too small, and the seat was comfortable with plenty of legroom. Once off in Burbank it only took a couple minutes to wait for the checked luggage to be rolled out. The whole process from boarding to unloading was quick and efficient. It will be tough to take a commercial airline after that experience. read more

JSX - Included drink and snack - Airlines Near Me - Las Vegas, Nevada

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Very friendly staff and crew. Very convienent. Fast service. Sure beats dealing with McCarren Airport. read more

I can't say enough about JetSuiteX.. They are phenomenal!!! We missed our flight out of Vegas due to our Uber driver getting lost on the way. Unfortunately, there were no more flights leaving Vegas to the Bay Area that night, but JetSuiteX team members were more than helpful in finding us the next available flight ( the following morning) . During the entire process the girls were not only very helpful , but also very empathetic. Besides our little ordeal , the planes are kept very clean, good and complimentary beverages and snacks, nice leg room and very courteous crew. No airport hassle and no wait time on the way in or out. I don't ever want to fly in a traditional plane/airline ever again.. JetSuiteX and their members are amazing!!!! read more

Best flight experience ever!!! I was running late and only got to the hanger 15mins before my flight, no problem, they checked me in, swabbed my bags (no security lines ) and I walked straight onto the plane. Easiest check in ever! The flight seemed to have less turbulence than most, maybe because it's a smaller aircraft?The alcoholic beverages and nice snacks were a treat, as was the ample leg room. 10/10 will fly jet suite again! My next 2 flights are already booked! read more

Great service , travels between few states , mainly west coast. Great private service at a great price considering saving time.

The staff was really friendly, check-in was fast. The luxury mini bus takes you to the jet. The seats are comfortable, the drink choices were a lot and they serve Starbucks. read more

My suitcase was confiscated because it set off the swab alarm. I removed everything and unzipped every compartment as well as the liner and nothing was found. Despite the negative search, I had to put all my belongings in a trashbag to get home. Agent, Danielle, in Las Vegas was rude and unhelpful. I previously left a review of 1 star but Geoff in Phoenix and T with customer support really went above and beyond apologizing and getting my bag back to me. Mistakes happen but JSX does seem to care and tried to make it up to me. Thank you! read more

Overpriced, often delayed, and sadly rigid in all policies. Forget about decent customer service. I had a very simple request for a cancelation and credit request and was basically bullied through their explanation of denial. Accusatory and down right disrespectful. Not worth it! This company lost its luster. In a big group then charter private! read more