Nice guy, good customer service, but made a lot of mistakes on my car. I brought my car to him to do some basic tuneups on my car and replace the head gaskets. He originally told me it would only take two days. My car ended up being in his shop for a whole week! Everytime I called he kept telling "am working on it" or "the wrong part was ordered". When I finally got my car back, two days later the check engine light came on. I called him and went back to him. I a waited over two hours just to speak to him. After the second hour I took it as a red flag and realize I don't want to wait another week for my car. He either doesn't have the time or doesn't care. As i said earlier nice guy, but if you are not ok with waiting over a week for mediocre work I suggest you look elsewhere read more

Outstanding service. Work was performed very meticulously and other related maintenance were suggested but not forced. Did a thorough inspection of my 2016 Honda CRV when I had an oil change service. The tires were also rotated as part of the service. I will definitely come back and recommend to everyone. Patrick was very accommodating and gave me all kind of options for next/up coming visit. He also mentioned that he would give military discount and will match any other offers (Groupon, etc). read more

I have taking my piece of poo poo car that is falling apart from tire to engine to jt's and he has done wonders to it with out leaving me broke and out on the streets. he is honest and will show you right then and there your old stuff to new, he will take it apart in front of you and will tell u what you need and dont need, he would also give you advice and different options. always a honest guy and i have gave him 2 new pleases customers as well. i will always take my ferrari into his shop. btw jose did you ever see the picture me and my mother took in your phone well you were fixing the hot rod? anywho i will always return to jose. he's not like any other oil shop who try's to up sell junk you don't need... like the imported oil from the mountains of makka kaka pooie... happy returning customer michelle read more

I spent 3 days trying to get a bolt out of an exhaust manifold, and I gave up and decided to bring it to a shop for them to cut it out. I just didn't have the tools to take care of it. This guy SAVED MY DAY. He didn't have to cut it out, just quick use of an impact made my attempts to look weak. I am SO grateful, and I wouldn't hesitate to come back or send someone thing way. Thank you!! read more

Great friendly people to deal with, and they don't try to push unnecessary work on you. I will definitely be coming back to this expert shop. read more

Right when i walked in, a gentleman from behind the floor (Jordan) came & took my keys without hesitation asking if i needed an oil change & that's exactly the service i like to recieve. Fast, efficient & polite. Groupon always has good a referral system for the business' they promote & this place i recommend. read more

I bought a Groupon for an oil change. They require you to make an appointment, but they were able to take me later that day. They finished in about an hour. They told me I had to replace my air filter (which I agree, I did) and they charged me $20 for a new one. My boyfriend said they overcharged me, but I really don't know. Everyone there seemed friendly and they didn't try to sell me on anything else. They checked everything else in my car and gave me a list of what I'd need to get looked at in the future, including their prices. I appreciated that. Overall, I had a good experience with them. read more

Pat and his crew did the most EXCELLENT job on my 2004 Cadi it runs like a champ! I can see on the bill the part numbers, labor hours and full charge of the amount of work. He kept communication by the phone step-by-step. I can wipe my head and say "Finally a Damn Good Honest Mechanic!" Thx.... www.strangerz-n-sportz.com and www.andreparadise.com read more

Long story short, another mechanic messed up my suspension really bad. After many times trying to fix the problem, I was referred to JT. Hands down JT and Patrick are good guys who will take care of you and do the job right. There's no b.s. here and they will make sure it's done right the first time. I really wish I had taken my car here to begin with, rather than get it messed up by another guy's shop, but I'm glad I found JT. If you're having some car troubles this is the place to go, they'll get you up and running again and stand by my work. I have a new parmanent mechanic at JT's automotive. read more

DO NOT BRING YOUR CAR HERE. I called and made an APPOINTMENT at 2:30 for a simple oil change. I get there and fill out the paperwork no big deal. They tell me that they are finishing up another job and will start on my car in just a few mins. Over 20 mins goes by and they still haven't touched me car. I told them I have work and would like to have my car back by 3:30. That over and hour for the oil change. They ended up not giving me my car back until 4pm. As I was driving home my little Kia sounded like a hummer. I was so angry that they messed up my car so bad. That god it was under warranty. I took it straight to the dealership to find out the problem. THEY FORGOT TO PUT THE FILTER BACK IN MY CAR AND BOTH LATCHES WERE LOOSE. I has to buy a filter and take more time out of my day to fix their mess. I called them back, he stated he was just about to call me cause the found the filter in the shop, and then I asked for a refund since they forgot to put parts back in my car and the man proceeds to tell me he can't do that. That I should call back tomorrow and talk to another guy and see what they can do. Are u kidding me. U forgot to put parts in my car and let me drive away. Pretty much just a bunch of dude who know nothing trying to take your money. Not to mention they told me my brakes were 30% when I just replaced breaks a week ago. Like how awful can one company be. I just want a refund. read more

Jose and Patrick are honest and fair. They stand by their work and will go the extra mile to ensure you are a satisfied customer. Just listen to my experience with them: I asked them to do some front end work on my 2002 GMC truck. The job included replacing front wheel bearings. Aprox 3 months after the repair one of the bearings failed. It turns out that poorly worn tires and a really loose steering column gearbox make it very difficult to properly align the front end. These items are my responsibility and are most likely a key reason why the bearing failed prematurely. Knowing this, and even though it was 3 months later, Jose and Patrick installed a replacement bearing 100% warranty/no charge. As a result, I will be a repeat customer and recommend JT's Automotive to friends and family. read more

Response to owner: I told you I don't know anything about cars. Perhaps I am using incorrect terms, but that's why I emailed you the paperwork from both mechanics, which, btw both knew were not making money off of me. The 1st was the mechanic in Phoenix who was only making an educated guess as to what was wrong, and even said that. He just turned out to be right. You say the dealership didn't check my car, but they had it for TEN DAYS once I got to TX, & I did pay for the diagnostic. They knew good & well I was there for a diagnostic only. You say the mechanic wouldn't speak to you, well that's funny, because it took forever to hear back from you, & I only got to speak to you once. I called I don't know how many times, left multiple messages, sent emails for weeks, but could only talk to the man at the front desk. You wanted me to drive that car across the desert with no AC for a 2nd time, & there was no way I was going to do that. read more

Great friendly service. Honest people. I don't mind waiting. It is always better than the dealer prices. I commute a lot to work and I feel safe driving my car after JT looks at it. I have never had an issue with them. See for yourself. You won't be disappointed!!!! read more

I, just as most people, am really cautious when it comes to finding a good mechanic, but I'm glad to say after taking my car to JT's Automotive I will never again have to shop around for one. I knew my car needed some work but I was putting it off, mainly due to my very busy work schedule. Well once my car started to make an alarming noise, my dad offered to drive over to JTs to see how much they charged to take a look at it. To my surprise they offer to look at your car for free no matter how long it takes! Awesome! So my dad took it right over! And even though my dad was at the shop Jose took the time to call me at my office and explain everything the car needed and even faxed me over an estimate. He told me what I needed to ASAP and what could wait. And even better after he fixed my car they delivered it to my work! Which means alot to someone who barely can take time off to eat lunch! Now my car is running better than it has in a couple years and most impressively Jose called me the morning after he returned it to see if it started and how it was running, and to bring it by AGAIN when I have time just so he can make sure everything is running smoothly. I will now gladly refer JT's to anyone who asks! Thanks again Jose! read more

This shop is filthy and Jose supposedly the experienced mechanic does not have a lot of knowledge on a German car he gave a diagnostic and he worked on my car I paid $1500. My car was still giving me the same issues supposedly they fixed he's hardly works on the cars he has the untrained mechanics working they kept my car for 1week and he kept making excuses that the part hadn't arrived l honestly got ripped off and they didn't fix anything warning if your a female stay away!!! read more

As you can now see, the shop has commented a really ugly/childish response to my review and criticism and really does not stand behind their work. I would like to remove my note of good customer service on my previous review, there is really ZERO reason to go there now. They will slander, degrade, and fabricate entire stories if you give them any negative critique. Defamation of character is a very serious legal offense and the attached comment is baseless and without merit. Nothing I posted in my review was untrue about this shop and I stand by it... You guys ruined my engine bay and several bolts. They half admit to the allegations in their responses and then lie later on as if they just grew too angry to concentrate and form an intelligent response or offer for me to come back and really truly address the problem (although they keep editing their one public response rather than pick up the phone). Any person can change oil, people pay for a service to not change it and deal with the hassle. It doesn't take a "tech" to change oil, it takes someone who has basic knowledge on the process. You can call anyone a "technician" but if they don't have the knowledge they are just some guy tinkering around in an expensive machine and I had to pay the price for that with my vehicle. I've changed the oil every single oil change on the car I brought in, but why not pay a shop since it was due? This is whole crazy mess is exactly why. They put the filter housing back together incorrectly and they did reuse my old oil pan crush ring (and stripped out 2 bolts in the process), these are just the facts; I still have the damaged rings. I really don't think it was ever intentional, rather it was uninformed techs who don't work on foreign cars often. The techs were awesome guys, I loved hanging out and talking with them, but mistakes are a real thing. How we deal with them is what makes us a respectable shop or really just another problem business unwilling to own up. Jose and JT's Automotive sadly became the latter. Rather than being professional and admitting an error they went on a rant response to avoid admitting to a mistake. Instead of reaching out to a customer and seeing if there is something you can do to change the review you attack the customer and call them a liar?? Before this experience, I thought Jose was a great guy, this was going to be my only shop in the area for my 4 vehicles... JT's Automotive, reviews can change with a followup and working the issue out with your customers. A new updated review erases the previous review score. Some reading on yelp policies and ratings might be useful before you fly off the handle and call your paying customers sexual deviants. I get it, you were angry at a simple review of just a plain series of mistakes made by your people. I wanted an apology and a credit back for my service, that's it. I re-threaded my bolts on my own and cleaned up the mess. I just thought I shouldn't have to then pay for the problematic service on top of everything when I suffered damages to my car. So people of the YELP, if you want to risk your auto and end up with this type of person dealing with you, working on your vehicles, handling your complaints by lying to the general public about your character... I mean you make the choice. There are 100 other shops who can do the work in the area who don't treat you like this when there is a problem. Choose any other shop in the area and just avoid the issues. I guess, just learn from my mistake in giving this business an honest chance with my money... read more

The owner is so sweet! Very helpful especially if you're clueless about cars! They definitely gained my business, one of the few honest body shops left! read more

I had some really bad brake issues with my 1999 Toyota Corolla and I took it to a couple local places in Oxnard, called some shops in Ventura/Camarillo and they seemed way to overpriced with low quality customer service which in my opinion is about the majority of Automotive Repair shops in the area.Doing a little research I came across JT's Automitve and I gave them a quick call explained my problem and Joe was more than helpful and willing to check out my brakes. Took it my car in on a Thursday had Joe check it out and unfortunately a simple brake repair turned into a new rotor, caliper replacement. a costly repair in my mind!! I wasn't aware of how bad my brakes really were...all the other places I took it too just wanted to install new pads and didn't really look at how bad the calipers were. Joe explained to me in detail and showed me some examples of bad calipers and sure enough mine were trash. I took my car in on a Saturday morning he worked out a price for me and it was fixed in a matter of a couple of hours on top of a excellent price oil change. If anyone wants a good quality mechanic at a fair price that really breaks down whats going on with your car and really cares about superior customer service I would recommend Joe and his staff at JT's automotive. I will definitely be taking my car there if I run into any issues. read more

Great place! Very good prices and they changed out my spark plugs, cabin air filter, and did a fuel injection and transmission fluid flush in under 2 and a half hours! The car feels way way better now. I worked with Oscar and he was extremely helpful and funny. I'm definitely going here from now on. read more

Good service good price! Had the transmission replaced on my SUV. While they were at it the fixed my seat for free. Thanks my truck is running great! read more

I've always been hesitant to take my car to any mechanic, as I prefer to do the work myself, but when I found myself stuck with a vehicle I'd just purchased with way more problems than I'd anticipated, JT's really stepped up to the plate to help me out more than I would have ever expected. These people will go out of their way to get you the best deal possible, and will do their best to not screw you over, which I can't say about most mechanic's shops. No hidden fees, and some of the best customer service around. Literally some of the most legit and genuinely good people in the business; these are the type of people who give you faith in humanity (I know it sounds corny, but I'm completely serious). Definitely recommend if you're even remotely in the area! read more

Jose has been the most helpful and honest mechanic I've dealt with since moving to Oxnard. He's worked on my 64 GMC truck and 64 Cadillac. I wouldn't bring my cars anywhere else. I initially found him on craigslist because he says he does diagnosis for free. Figure if I give him a try there's nothing to lose if he sounds like a scammer. This guy is the exact opposite of that. He took care of my truck like it was his own. Thanks Jose and the crew! read more

Joe was super helpful and had me in and out in 15 minutes for an oil change. He didn't pressure me into anything extra. Great shop. I will be back. read more

I was driving through Las Vegas with my two young children when my air compressor went out, I went to several places where they quoted me over a grand as I was a desperate mother who needed air conditioning to drive in 110 degree weather. This is the price I got even if I provided the part. I called Jose out of curiosity. When I drove up there, as soon as I pulled in And spoke with him about my problem, he immediately pulled people aside and began working on my car only five mins to arrival. He is honest and what a real mechanic should be. He was extremely helpful and went above and beyond what any other mechanic had ever done for me.I would recommend this guy to anyone!! read more

I dealt with JT himself. Honest!!!!!! Kind!!! Old school customer service. Feels good for a change. Highly recommend.

Great guy, been bringing my truck here for regular service. Always has a smile and super polite. Explains things to me an lets me see the computer read outs as they come up. Good prices. Recommend this place every time. read more

I'm glad to see that there is still real customer service out here in oxnard, I got to meet JT and his assistant, they made me feel really comfortable and where quick with my oil change read more

JT's Automotive is one of the best auto mechanic shops out there! I first discovered them when I was in need of a head gasket a few months back. They were the only car shop I called that actually took the time to listen and make me feel like they were there to really help me out, not take my money. Ever since then, they've been my go-to mechanic and any issues or concerns I have with my car has been fixed at a totally reasonable price and each time I leave with a smile on my face! read more

My daughter and I found ourselves with car trouble as we headed to LA. Since we didn't know the area we asked for a recommendation at a local car parts store. JT's Automotive was recommended so we headed over there. We were greeted warmly while a technician wrote down our car's symptoms. The technician ran some diagnostic tests and came up with a recommended fix. The technician happily talked with my husband and we decided to have them do the entire fix. JT's Automotive then arranged an Uber ride for my daughter and I to go to the local mall while they worked on our car. A few hours later we were on our way with a fixed car and new friends. read more

I went for a oil change a few weeks ago and had a horrible experience here, one of the mechanics drove my car into the shop and tried to park it in one of those car lifts and he scratched not only my bottom bumper but also scraped my rim in two different places in the process and then right after my oil change they tried to offer me more services like a filter change like if i wasn't already upset at the scratches. And also the mechanic would touch my steering wheel and the shifter with his dirty hands full of engine grease and oil also very unprofessional. JT offered to repair the damage but was asking for my vehicle to be in the shop for 3-4 days and i needed my car for work and getting around town so i never took it to get repaired. He suggested i get a uber work those days my car would be in the shop but why should i have to pay to get around town when this should've never happened in the first place. He also never compensated me with anything for the inconvenience i still had to pay for my oil change service and i didn't get any sort of discount or coupons. Extremely unprofessional, i will never again be taking my vehicles here for any kind of service i wouldn't be able to trust them. If i could give this review zero stars i would. read more

I love JT's Automotive. They have always been honest, fair, and do great work. For years I was a struggling single-mom and it was never easy finding a trustworthy mechanic, but Jose has never ever burned me. Thank you Jose and crew for your hard work and integrity. You are a blessing to our community. God bless you and your business :) ****Also, a quick note to GP. Maybe your name should be BS...because you are full of it. read more

We've been in trusting our dodge magnum with JT'S automotive for several years now. JT's upfront and straight forward with great customer service skills in giving us the exact diagnostic results. He was even able to help us out when our motor need it to be completely replaced and the GAP insurance wouldn't replace. Thanks JT'S AUTOMOTIVE!!!!. read more

Went there for the first time for an oil change using a Groupon. Patrick at the front office was AWESOME, he was friendly and informative... It was the first time I went to an auto shop where they didn't try to up-sell or push on me oil change services I didn't want/need... When they did find something wrong w/ my car they took me to the back where I got to go underneath the car while they showed and explained to me exactly what was going on. They did this without me even having asked for it and once again were not pushy at all, it felt like the tech was simply trying to inform and educate me...(which I incredibly appreciated it.) There was also another woman next to me that needed a filter changed and instead of just saying: "you need your filter changed, it's bad" (which has even happened to me before), when they went to tell her about it, they brought out the old one but also the new one so she could visually see that there truly was a difference.... In both instances, I really liked how they were the ones who took the initiative to "show" their customers what was going on instead of listing off a bunch of problems... read more

Joe is an awesome guy. He knows his stuff, is honest and really does great work. I can't recommend him more!

Joe, the owner of JT's Automotive, REALLY knows his trade. He looked over estimates from another shop, did a free diagnostic and at the end save us $935.00. A miracle! read more

By far the BEST mechanic in Oxnard CA!! I took my car to him because my check engine light had come on and he found the problem in less then 5 min!! whoa!! thats un-heard of! Im not one to do reviews but this guy is so amazing, and personable! Myself and my husband have been in Oxnard 5 years and we had been taking our car to these scammers (DOBS BRAKE AND AUTO) so long. Im so happy to have finally found an HONEST mechanic that actually cares about his customers!! Jose even topped off my oil and transmission fluid no charge!! im so going back to not only give him the money for that (and tip) but this will be my mechanic for years to come!! it only took my whole life!! but i finally found the greatest most honest mechanic ever!! take your car here!! you will not be dissapointed! i promise :) read more

If I could give 0 stars I would. These guys are crooks to, say the least!! I took my jeep wrangler in for a new clutch, got the jeep back it was making an awful shutter leaving first gear (obvious flywheel needed to be resurfaced) ... I took the jeep back 3 TIMES!! YES, 3 times and they wouldn't take the clutch apart like I asked and do the job right. Needless to say, I took my jeep to another shop and they had to replace the entire clutch, AGAIN, and they said it was clearly due to the flywheel needed to be resurfaced! DO NOT TAKE YOUR VEHICLE HERE!! They are cheap, ill give them that but there is a reason why! I am court proceedings now to get my money back. read more

They broke the handle of the oil dip stick and didn't bother to say anything. Also to add insult to injury they didn't even bother to put enough oil in. JT's automotive was a complete waist of time and money. If they can't do a simple oil change I don't see how you could trust them to do anything. read more

I wasn't too sure where I could take my Prius, since it's pretty new and I was done with the warranty for free maintenance with the dealer, so I had to shop around a bit. I'm in town a lot for work so I thought I'd it try. Most places seem too much about up-selling and just trying to make a quick profit and it's too complicated to find something in LA. I didn't trust too many people with the car since the car is a hybrid. I'm not saying all mechanics are terrible but I think we can all agree most of them don't really know what they're doing. I was referred to this place by a friend that had been here before for an oil change so I gave it a shot. I met the mechanic and he was just a down to earth and very honest guy. I felt comfortable having them take care of my car. It's been a few months now and I can safely write this review and say they did a great job. Thanks Jose, I'll definitely be back! read more

Nice guy, but shop is very understaffed, takes days to get your car back for something simple. Even when you get it back, you end up finding out that they did something wrong. Whether it's a bad oil filter or they screwed up putting the sparkplugs. Nice people, but very poor quality of work. read more