Second time coming here, love the banana and strawberry smoothie. Great customer service love the…read moreatmosphere overall good place.

juice is good as always, service horrible, estella was poorly rude had airpods in acted like what i…read morewas ordering was bad made me seem like i was asking too many questions (i asked one question)

I'm a huge corn lover and not many places carry the Mexican corn and was beyond glad they carried itread more

The ice cream is excellent. Very rich, flavorful & decent priced. I haven't had anything else there…read moreyet, but there are all kinds of snack options.

I rarely go to Jamba...but had a craving today. There was…read moreone girl, Allina (I think), she was by herself and was churning out orders. She was extremely busy and composed with 8 people in the store and online orders too. Luckily everyone in there was very understanding that she was working alone. Jamba Juice, this girl deserves a raise.

I see now why this location only has two stars. I ordered off the Jamba Juice app and chose…read moredelivery. I kept checking my order that was set to arrive at 9:47a. At 10:17, the order was not here, and the only option the app gave to seek help was contact the store. So after being directed to the store by phone after clicking the link from their app, I was directed to the store. This is where it all went south. I asked where my delivery order was, and the associate told me that they don't deliver. I explained the Jamba Juice app has the delivery option and nothing denied the order, and she doubled down that it does not and my order was in the store ready for pick up. I asked why the app said it's on its way and has an estimated delivery time. The associate tried to tell me it was the pick up time. I asked why did I get charged a delivery fee and tip if it was for pick up, she explained it was a service fee and they didn't receive any tip. I asked then why Jamba Juice would charge $6,99 service fee for orders online, she had no answer. The associate asked for my name and asked if I had the right location. I explained I used the app to call and the phone link was connected to my order. At this point, I was mad at the blame shifting and denial of responsibility. I asked to refund my order because this is ridiculous. She told me that she could write my name down and I might get it refunded in 1-2 weeks. I said ok and I would also like the number to customer service because it's ridiculous to have a delivery option that the company doesn't do. She said ok, and then hung up on me. At this point I was pissed and got ready to head down to the location. As I stepped out my front door, the driver was there delivering my items. Well, 2 out 4. I ordered empanadas and they gave me mozzarella bites. So after all this, I was given the run around by someone who clearly doesn't know customer service and needs to be educated on not only how to do their job but how to handle customer inquiries. So if the person in charge of this store sees this and would like to review their call log or find out who it was that I talked to, this happened 4/22/26 @10:17a. This associate cost you my households business, and I can imagine more will follow.

I order my favorite smoothies or protein bowls every week. I order on the app to save time and it's…read morealways ready when I pick up. The staff are always friendly and helpful! The Fontana location is my favorite place. Diana K.

Overpriced and not professional. Sadly, I've encountered…read morethis experience at another location, and I was hopeful that this would have been different. Unfortunately, it seems that they just don't make a true effort to implement custom service as a priority. I placed my order online, which is a convenient way of ordering. Being 10 minutes away would place me at arriving with the order being complete upon arrival. When I did arrive, I was not greeted. Then, after the cashier stopped talking to the girl from the grocery store, he asked what I'd like to order. Clearly, he had never seen the receipt that was printed at the register he was standing at. Once I let him know it was an online order, he pulled the receipt from the register and said, "Oh, I'll get that out soon." Then, he proceeded with his conversation as he handed off the ticket to the guy behind him. The guy behind, unaware of any online order, grabbed it and made it within 5 minutes. No apologies from anyone for the delay or minor inconvenience. Nonetheless, I would not recommend nor would I come back. Drink: 4 out of 10 it was mid at best Price: 2 out of 10 way overpriced Ambiance: 3 out of 10 can use major updates

Amazingly friendly and great service!!! Picky about raspado…read moreplaces but this one is definitely a good one. They taste amazing and natural. Loved it.

Cheetos Locos were delicious Raspado de Vainilla was bomb…read more Great prices delicious options I'll definitely be coming here to cool off

This place is really good. Found it on Yelp. Was trying to find protein shake places from Simi…read moreValley when I used to live out there. The people, Carmen are really nice, her and her husband. Nice atmosphere. Had a Recees Shake & Raspberry Tea with aloe. It was really good. Enjoyed it.

very sweet people! the drinks looked super yummy as well, the building was overall very clean and…read morekept up! 10/10 recommend.

The smoothies are great, service is quick for a smoothie spot, and the ambiance is nice nothing too…read moregreat but good. I would come back for the acai bowl again.

Ordered a large green juice and I received a small amount of juice and all pulp, foam, whatever…read moreyou'd call this. I've ordered from here multiple times and this is the first time this has occurred and the amount I'm paying, this is unacceptable.