Bought a washer and dryer. Both had an issue but they came out same day to fix and both working o perfect now. Great value.. Free delivery was nice!! read more

My oven came with a warranty and when I needed something replaced Julio came and replaced it immediately. He's very reliable and honest. I highly recommended Mr. Julio Appliance read more

I've called and texted for three days straight and they wont reply. I sent a. Photo of the exact refrigerator i want and got a reply that it's available. Three days later after so many texts unanswered. (There preferred method of communication) maybe they are out of business. Or they are just bad at it. read more

I was desperately seeking a washer & eletric dryer for a month. After best buy delivered a lemon maytag, then went to Home Depot & their delivery service kept canceling delivery. So I called Julio to ask do you have a top loaders and a electric dryer Im completely desperate after a month of attemps. He had not only the whirlpool set I was hoping for & price of 600 for set, but he delivered within a hour! I never loved doing laundry more! One grateful single Mom!!!! read more

Bought a washer and a dryer from them. Both of them have worked perfectly fine ever since the date of purchase back in December 2016. Got free delivery within like 45 minutes. Will definitely purchase other appliances in the future. **Went once before actually making the purchase, and went a little too late. That's my fault though for not making a simple phone call and verifying their hours of operation.** Great customer service from the young lady and gentlemen that helped me out. Great customer service from the delivery man. He installed both of them for me at no charge. Kudos ! read more

Julio's Appliances - Appliances & Repair Near Me - Ontario, California

Bought a refrigerator and washer/dryer combo here. Refrigerator went out twice, after threats of a lawsuit, he exchanged the refrigerator. The washer has had several issues that they have come out to repair but after 90 days and still having the same issue, he wanted to charge an $80 service fee. If the problem was fixed the 1st three times, I wouldn't still be having the exact problem. Also on their last visit in January, they took the owners manual from the washer....thanks Buddy. Never again! I will pay extra to get appliances from a reputable company. Purchased 9/2017 read more

I recently bought my washer and dryer here at Julio's. I shopped around but this store has the best deal. Once purchased, the units were delivered the next day and at the time promised. When they were delivered, I used the washer immediately. I thought there was something wrong with it as it was running rather slow. I called the store, expressed my concern and within the hour, the owner was at my door. There was nothing wrong withe washer. The drum was larger so I thought it would take a larger load of clothes. I was wrong. I overloaded it. That is phenomenal customer service. I strongly recommend this store. Really easy financing but we paid cash to save $ on interest. read more

I went last weekend to check out their washers and dryers. The lady and the young guy helping us out was very informative and very nice and was not pushy at all for us to purchase anything... We did end up purchasing a washer and dryer set for a very good deal. The next day they came to deliver the set to our home and they even installed everything for us and test out everything in front of us to double-check and make sure that everything was functioning correctly as well as gave us the rundown on how to properly use our new set... They were all very nice and as of now I do not have any bad reviews about them only good things read more

This guy is a CROOK! My fridge was purchased on 9/16/17. Since then and since my first review, it is STILL running too warm, and now the freezer section is warm as well. I didn't want the owners brother in law to work on my fridge because I don't trust their work. He claims his father or brother in law (whoever he sends that day) is a certified repair technician, but I asked for proof or verification of that since they did such a shi$ job the first time they came to my house, and the owner never offered to provide verification. When I said I didn't trust their work for the repair, we couldn't come to an agreement to have someone I could verify was certified come to do the repair. Store owner said it was his guy for the repair, or let him come pick up the fridge and replace it with another. After the issues I've had with my first fridge I wasn't comfortable with him bringing another fridge from his store because who knows what issues that one would have! So then the owner said he would just pick up my fridge and cancel the financing. Well, no, that doesn't work either. I've already made payments and paid for delivery. There was no offer of a refund for what I had paid. I no longer have my old fridge, so I'd have to go out and buy another. This man is simply not honest. His warranty is shit. Read the other review about the washer and dryer a woman bought. Same type of thing. Shit warranty. I called GE to service my fridge since the store owner couldn't prove his tech is certified. I will post the repair costs. While talking to GE, I found out that my fridge that I thought was new was manufactured in 2007! I paid $960 for a ten year old fridge. Smh....do your research and stick to reputable stores! Cagles Appliances in Ontario is more honest! I hope someone puts this store out of business. read more

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Don't buy here. They duct tape all the wires in the back of appliances. I purchased three door whirlpool refrigerator about a year ago. It is trash. Only lasted 6 months and i had whirlpool come out and see if they can fix it...they didn't even wanna touch the duct tape wires. They didn't want to touch the wack job this place did to my refrigerator. I wasted $800 read more

BUYERS BEWARE!!!!! If you are looking for used appliances stay away from this place. We purchased a used washer and dryer set from this location. When we purchased they agreed to deliver and install the washer and dryer for a $50 fee if we paid cash. We went to the bank, withdrew the cash and returned to the location. Once we paid the sales representative, she decided to ask if the location was a two story home. We said, it was and she then stated the delivery and installation was going to be $90 because they would have to hire people to make the delivery and carry the appliances up the stairs. We agreed to the $90 and scheduled a delivery date. On the delivery date I received a call stating they were on the way to deliver the washer and dryer. A short time later (less than an hour before the set delivery time.) I got another call asking if we were going to want the washer and dryer installed. (I thought the $90 covered that; since it's delivery and installation) when I responded yes, I was told I had to go purchase a dryer vent hook up kit. Mind you they never mentioned any of that when I paid for the delivery and installation. So with less than an hour before they arrived we had to rush to the nearest store and purchase the vent. When they arrived one of the men introduced himself as, The owner. (Mind you I paid $90 for them to hire someone to deliver my appliances and now it turns out, the owner delivered the appliances) "The owner" asks me to show him where I would like the washer and dryer. When he is shown where the washer and dryer go he then stated we would need a safety box for the washer. I then suggested that he tell his sales person, she should advise the client of these extra purchases so the client has enough time to go purchase the items without rushing. "The owner" became defensive and stated, he was the business owner and he was just letting me know I would need those items as a curtesy. He stated he didn't have to tell me I needed that stuff he could just install the appliances and leave. But wait a minute, how can he install the dryer without the vent tube???? So he finally installed my appliances and two days later we came home and it smelled like gas. We called the gas company at midnight and they came out and advised us the dryer was improperly connected. The gas company employee reconnected the dryer correctly. When we called, "Julio" he stated he did not know what went wrong he stated it couldn't have been anything done on his part. read more

I came in to purchase a used refrigerator. I found one that looked almost new that I really liked. The buying and delivery process was very easy. But when it came down to getting a repair done that was needed. There was nothing Julios appliance store could do. The owner Julio said it was to far. So please keep in mind when shopping at this store if you don't live in Ontario and something happens to your appliance you are on your own. read more

Just drove 20 minutes to get here only to find that they closed 45.. 45! Minutes early. Website, yelp, and maps said they closed at 7 pm... you know some people work 9-5 had to come by after work and be disappointed by them being closed early. read more

Don't buy appliances from these crooks.They make it sound great for customers offering 3 month financing and of course we don't always have money up front for things of this nature.Anyhow I bought a washer and dryer from them within 2 months the dryer was blowing cold air.They offer a 3 month "warranty " so he fixed the dryer it needed a sensor now the washer is broken since I'm 2 months pass the warranty he wants to send a technician and I have to pay for him to come out and for the labor. I've seen a YouTube video it has the same prob that I'm experiencing its says sud F35 apparently the bottom needs to b cleaned out which I'm sure these guys know that but yet they want to send a technician and charge me after I've only had these appliances for 5 months and have spent 700 on them. Please don't b fooled by these guys they make their stuff work long enough to get it out the door after that your on your own. read more