I called about a car issue I was having. Whomever answered my call sounded very lackadaisical…read more I cannot support BAD customer service.

I have been in the automotive business for about 20 years and I've had to deal with Alvie on…read moretransmissions on multiple occasions. There is not a better transmission guy in Jacksonville. You will get an honest assessment on what your vehicle needs transmission wise. He does not claim to be the cheapest, but his work is of the highest quality. If you want cheap, there are plenty of options out there if you want it done, right Alvie is your guy. He has been local to Jacksonville for a number of years so ask around and you'll find that very few people know more about transmissions than Alvie.

Perfect job, quality as well as economical. I needed a complete tear down and rebuild. They did it…read morefor 1/2 the usual estimate. (Another transmission shop sent me there.) I was blessed by these guys. Not a day of trouble in several years, including years of driving back and forth to PA. Highly recommended.

Really happy I found this shop. The guys are honest professionals who will do the job right.read more

Pricey but they are good! Would definitely take my car back…read morethere and recommend them for your car needs

Absolutely the BEST place to go for tranny repairs. Their other shop on Dunn does engine work. They…read moredid warranty, as well as unwarranted, work for me and i couldn't be more please. They DEFINITELY know what they are doing AND are very good with their prices. I shopped around 1st and they stood by their original quote, which was a lot less that other places. Go to them if you want it done right and fast... You won't be disappointed

do not recommend!…read more started a job, paid him for his time and after that we noticed a wire was accidentally pulled from a plug when the job was "done". left the intake unbolted said he would be by the next day and help me get it fixed within the week so I paid for his time. several days pass to him not coming by and its been several weeks since last seeing him... the job i paid for was never finished. I text, he doesn't reply and again , the job I paid for is still sits unfinished. it's been 4 going on 5 weeks now.

I called and got an appointed time. I took the day off and waited. They were a no show so I called…read more Supposedly was in an accident on the way over yet answered at their shop location. Never rescheduled per my request. Said he'd call back.

Jamie at the front desk was fantastic. Made me feel very comfortable very quickly. I left American…read moreTransmission. They were suspect by everyone that talk to me however, I cannot say anything. I'm wrong about them. I've been Transmission diagnosed the problem quickly and repaired it quickly. truck runs great. I am very happy with the results.

No good just take your car to the dealership unless you own a fleet vehicle and don't care about it.read more

I met Mr. Gary at my job, and for the record, I'm given business cards pretty often, so I normally…read morepay no attention to them, let alone consider using the person's services since I usually prefer word-of-mouth recommendations. But seeing as I enjoyed connecting and chatting with Mr. Gary--and coincidentally needed an oil change pretty badly--I figured, why not give it a try? When I called to make an appointment, I told whoever I was talking to that I truthfully had no idea what the hell I was doing and that all I needed was an oil change LOL. I was able to get an appointment pretty quickly, so I just had to wait for the day to come. Once I got there, Gary and John were super sweet and helpful. For once at a mechanic shop, I actually felt welcomed and respected as a young woman and didn't feel like I'd be taken advantage of because of my lack of car knowledge. That was honestly super refreshing. After my oil change was done and I came back to pick up my car, Mr. Gary pointed out a couple of things that might become issues or inconveniences in the future. I told him I wasn't worried about them at the moment and for the first time ever at a mechanic shop, there was no pressure to pay for extra services or repairs. For once, I didn't have a man talking to me like I was an idiot. All he said was that he understood and that if I ever needed anything else for my car, to come back and he'd take care of me. As long as they're open and I'm alive, this will forever be my go-to mechanic shop for ANYTHING I need. No matter what. If I could give this shop 100 stars out of 10, I would. This was genuinely the best experience I've ever had at a mechanic shop. THANK YOU VERY MUCH, MR. GARY!!!!

This store and Gary were recommended to me by my mother in law when my Dart's transmission screwed…read moreup. Its the only car for me and my wife going to work and my mother to dialysis and doctors appointments, Gary was amazing to both my mother and I and extremely professional. I was quoted almost $2000 and 4-6 day wait at another mechanic. I got it towed here on Thursday afternoon and I drove it home early Friday afternoon. He quoted us at around $700 but ended up knocking it down to $615 for us. He also told us to call him for any future issues with the car, even if he couldn't handle the problem he would help talk us through it and make sure we weren't ripped off by a less scrupulous mechanic. Great man, absolutely will be coming back.