The staff was amazing. The room was beautiful. The view from the window was great. I honestly would have given this place a 3 or 4 if not for the staff. The beds were very ok and the lack of air conditioning got a little warm but the staff was great. Georgia was amazing. She shared recommendations on things to do and where to eat. She took care of us when we got trapped in Yosemite. She was so kind and sweet. I will comeback just because of her. read more

The staff was very nice. The location is excellent. The one bedroom room was good. Unfortunately, I came in July and there is no air-conditioning. Only one window that opens with a screen in the bedroom. The living room door opens, but there is no screen so anything can fly in to your place. The place never really cools down. And it becomes a sauna during the day. Either they install AC units or they shouldn't be open in the summer. read more

Unfortunately, our stay got off to a disappointing start. When we checked in, the bathroom sink was dirty, clogged, and overflowing. We contacted maintenance right away, but they were unable to fix the problem. We were then switched to a different room, but that room also had a clogged toilet issue, and the ceiling lights would not turn off unless we turned off the main light, so we had to sleep without a fan. It was an awful experience. The staff was courteous and tried to help, but I expected the room to be clean and fully functional before check-in. We are disappointed with our stay and hope the hotel improves its housekeeping and room inspections so future guests don't have the same experience. read more

Poor experience with staff and a lack of service. Room smelled old, dusty and dirty. Windows didn't all open, some were broken, there was a baseball size hole in a wall, there was a mouse trap out. Jacuzzi wasn't maintained appropriately, it had a layer of dirt built up on the bottom. I wouldn't go back, even tho the location was nice. read more

Horrible customer service. There was noise coming from a room above me and nobody could fall asleep so we shut the windows. Without AC it's incredibly hot. I called the front desk about the noise and they said it was "the campground down the road." This front desk person was rude and defensive immediately. This was 10:45pm and my 7 year old kept waking up. We have an early day tomorrow. I called the front office again. They say they have security on the way. This was a different person that sounded younger and they were nice. I gave it 20 minutes and the noise still hadn't stopped so I called back. Before I could say a word the agent interrupted me and said "we already have someone up there. I'm going to have to have you move rooms if it's a problem." She kept saying she was "just a front desk agent." This is about as classless, terrible customer service as I could have ever imagined. I visit mammoth multiple times and year and I'm never coming back to this place. Horrible. read more

Terrible Experience - Do Not Recommend for FamiliesHighly disappointed and completely dissatisfied with our recent stay at Juniper Springs Resort. We will never return to this property or any Mammoth Mountain resorts again.Our room was incredibly hot and stuffy. Despite running multiple fans, the temperature never dropped, making it impossible for our small kids to sleep at night. To make matters worse, housekeeping completely neglected our room and failed to clean anything during our stay.When I reached out for help, the customer service was abysmal. The front desk manager was rude, completely uninterested in providing a resolution, and treated us with total indifference. At one point, they put me on hold and simply refused to pick up the call again.Save your money and look elsewhere. This resort does not care about its guests or basic hospitality. read more

Very much enjoyed my experience, my room was nice, had an odd smell at first but nothing a window and some air didn't fix. The hot tub we used worked lovely, although the others didn't seem to be working as well. I slept very nice, and I would recommend. read more

Juniper Springs Resort - Landscape near mammoth lake - Hotels Near Me - Mammoth Lakes, California

Now that I have time to rest and recoup from a great vacation. I would like to speak about the great experience and stay at your resort on July 17th. From the 1st day, the ambience of the hotel, the pool and the service was second to none. Georgia ( i think her name) did an outstanding job at the front desk. Very hospitable. The room was spacious and enjoyable all the way around. The only ONLY thing that was not up to par were the pillows. Other wise thank you staff for a great start to a vacation. read more

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I booked a 3 night stay here. We arrived and found the room and resort to be very nice!!! My husband experienced a medical emergency within 5 hours of arriving. We had to check out and Kevin at the front desk was so understanding and helpful in every way. He made sure we would be refunded our entire amount. Many thanks to Kevin for making a very serious situation a little easier. read more

Updated review. Same as last time five stars. My husband and I arrived here on Monday and we are staying until Friday; a four night stay. The staff is so nice and accommodating. The first room we checked into, I wasn't feeling it. All the furniture was leather. No offense to leather furniture but for me, it kind of hurts my back and does not feel comfortable; but some people may love it. Also, leather can burn the skin when it is hot. Much to my embarrassment, my husband knew I wasn't liking the room so, he went downstairs to request a different room. A very nice worker named Kevin told my husband that switching rooms would not be a problem at all and he showed us two options to choose from on the third floor. I loved both rooms and I felt happier when we switched our room. For me, half the fun of your vacation is enjoying your stay and an undesirable hotel room can dampen your spirits. Kevin went up and beyond to accommodate us; I apologized to him for switching rooms and he was so beyond nice and understanding about it. Aside from that, Juniper Springs offers an awesome pool area, housekeeping, a fire pit outside and bbq area too and every room offers a kitchenette as well. Every room is spacious and roomy and the grounds too oh my gosh are so gorgeous. Also, the hotel is centrally located so you always have the best views of Mammoth as well which is such a treat. Highly recommended coming here for an enjoyable stay. read more

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My husband and I stayed here over three nights. We had the nicest guy greet us at check-in. He answered all of our questions with a smile on his face and he also gave us some good restaurant and grocery recommendations. Our room was on the 5th floor of the main building facing east. It was nice to have a one-bedroom condo where we could cook our own food and have use of the warm swimming pool and hot tubs. There was some wear and tear with all of the cabinetry and the lamp by one side of the bed had a very crooked bulb base, but overall the condo was in good condition. I liked that you could open the door to the balcony and not worry about bugs because there was a screen. But my only issue is that our king-sized bed and pillows were not very comfortable. They were too hard for our liking so we didn't get the rest we had hoped for. It was a good base to go hiking on our favorite trails, like Devils Postpile and Rainbow Falls. I would go back to Juniper Springs Resort again -- but would bring my own pillows next time. read more

Juniper Springs Resort - Hotels Near Me - Mammoth Lakes, California

Such a cool ski in ski out experience! We stayed in a 2 bedroom 2 bath townhome condo at Juniper Springs and I was impressed with the experience. We arrived at the resort a couple hours earlier than their 4pm check in, and they ended up being able to get us in early. We did get a bit lost trying to find our place (as it was not in the main building and ended up being quite a hike all the way to their furthest properties). It could be helpful if there was a cart to take us up the hill (as we were lugging all our bags and gear as well and didn't have a car). However, once we found our condo and settled in, it was smooth sailing. The place was clean and comfortable. One of the bedrooms had an en-suite bath. We also had a small living room and full kitchen. The kitchen was stocked with cookware, cutlery, etc. Also things like paper towel, a new sponge, mini dish soap, and dishwasher detergent. Large fridge. The coolest part was that our living room windows looked out directly to the Eagle ski lift/run, which is just a short walk away. Our first morning, we saw a fox run by our window. Front desk staff is super friendly. At one point during the first night of our stay, we got a little lost trying to navigate the shuttles. (We wanted to get groceries in town and didn't realize the daytime shuttles ended at 5:30pm.) I called the front desk for some help and they walked me through step by step in downloading an app (MAWS Hotel Shuttle) that essentially was like calling an Uber/Lyft but free! Our driver also dropped us off directly in front of our door and saved us the small trek from the main building with all our heavy groceries. Door code for entry was convenient. We had WiFi and a TV. Daily housekeeping. There's a hot tub right outside our door. (Only minor note is that the sound really carries into one of the bedrooms from folks chatting in the hot tub, even when not talking loudly.) read more

Juniper Springs Resort - Window looks out directly onto the ski slope (Pumpkin Run) and the Eagle lift - Hotels Near Me - Mammoth Lakes, California

Stayed here for a week in the newer Sunstone building - which is behind the main building and has one hot tub and pool instead of 3 hot tubs and pool. The pools are not very big - 6 strokes each way if swimming laps. We had a two bedroom condo with one king in one and two twins in the other and kitchen/dining/living room with gas fireplace. The twin beds are very small and soft - ok for kids but not so much for adults. If you want to be close to the bus stop you should choose the main building as there is a bit of walk from Sunstone. And if you want quiet best to not have rooms facing the hot tubs and pools. The public seating space of the Sunstone is also much more spacious and quiet. Both the village and town center are a free bus ride away, the village being closer. Hotel also has a shuttle on demand but the only driver is not there everyday and there are hardly any taxis or Ubers available. Best thing about this place is it's genuinely ski in/out (just walk out of the ski locker room and ski down a short way to the Eagle Express lift). read more

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We booked at the last minute and wished we did a little more research. This place is not close to any restaurants and does not have one onsite. There is a small gift shop/coffee shop that was supposed to open at 7:00am but it was not and I was told it probably would not open today. The resort is at 84% capacity and today is Saturday morning so I am not sure what they are waiting for? The rooms need updating and the carpets were pretty dirty. There was a shuttle that would bring you into the village or town that ran from 5pm-11pm and the driver Keith was very nice. Check-in was easy and the staff very nice. read more

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Kevin made our check in and checkout process seamless. He allowed us for early check in, and gave us a few different options of rooms to pick from. He put us in a fabulous room. Appliances were upgraded, king sized bed and we had a great Mountain & pool View. Would again like to thank Kevin for a great experience. We're pretty frequent flyers in mammoth lakes and I can say this is definitely one of the top places to stay. read more

Juniper Springs Resort - Mountain sunset - Hotels Near Me - Mammoth Lakes, California

What a lovely stay! While some of the appliances were a bit outdated in our room, we got considerably more (much needed) space at this resort than in any of the others on our extended family road trip. Any hiccups that arose were swiftly and competently handled by the staff, who were unfailingly polite, attentive, and accommodating. The common areas were beautiful. The pool was clean and warm (even in 55 degree weather). Excellent value for the price! read more

Convenient and quiet location at the end of Meridian. The property is managed by Mammoth Mountain, with the attention to detail and exceptional customer service that they are known for. Staff are professional, polite, knowledgeable about the area and simply outstanding. Convenient underground parking with an overflow lot just across the street for larger vehicles and trailers. read more

Got a 1-bdrm unit in main building during off-season (Aug) for 3 nights. I loved it. Very cute, very clean, decent view (looking at other balconies, but could also see ski lift and top of MM, and a planted area below us). The king bed was my heaven; so soft it was like a cloud. But my husband ended up sleeping on the pull-out couch on our last night because it was too soft for him. Negatives were minor: the shower curtain stunk (as many do), lumpy pull-out, TV was small and we couldn't log into anything like Netflix or Hulu so had to watch regular TV with ads. Kitchen had everything we needed. We were lucky to have mild weather as there is no a/c. Our balcony had a small table to eat at and 2 chairs (perfect for us, as we ate out there several times), but I noticed many of them didn't have the same. The laundry room was kind of expensive (expected), but I had to add $ to the dryers about 5 times each because the clothes took so long to dry. Pool was nice and quiet on Wed night; then Thurs. it was noisy and crowded. People at front desk were friendly. Overall, an excellent experience. read more

Great place to stay and have a good weekend, right next to the chair lift is a major plus, I would say our first room was very lackluster/BAD but then we requested a room change (due to a really CRAP pullout bed that was for a 4 person room & our fridge was super loud making noises all throughout the night), and they upgraded us free of charge to a side/corner suit that was able to fit more people, and this room was a 10x better although slight issues would be that there window latches were broken, the wind started picking up and blew one of our windows right open. other than that this place was great, the pool and hottub were open nice and late. I wish they served breakfast in the morning but not a big let down. Could use a little remodeling read more

I have stayed here twice, one in the regular hotel and once in a ski in ski out condo. Both were fantastic. I also had an amazing interaction with one of the employees named Lannie. She was fantastic and incredibly helpful! As for a brief review; the hotel can feel dated an in need of some upgrades, but over all it served me well during my stay. One thing that agitated me was the inability to bring snowboards or bikes into our room. I understand why as this would cause excess damage to the floors especially in snow season, but I would prefer doing this for for security reasons. Besides that the hotel is a solid 4 stars, but the location next to the ski lift is the huge benefit along with the ability to get lift tickets/passes on site which makes it a 5 for me. However, my experience with the ski in/out condo's they manage was 5 stars all the way. You can't beat the location and the condo was much better than staying in the hotel, and I will 100% book them again. We had a 3 bedroom and it was incredibly comfortable and we could bring our snowboards inside :) Overall the resort's main selling point is location, and IMO, worth the price. read more

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Might be a bit on the pricey side for some, but for us we appreciate a true ski in/ski out place. The Eagle Lodge lift walking distance from the resort -- What more can you ask for?! Literally the closest, easiest way to get on the mountain. We also find that given how popular the main lodge and canyon lodge are, eagle lodge tends to be less busy at times. Love the amenities- locker on lobby floor for boards and skis, gym, heated (did I say heated?) pool and jacuzzis, and our personal fave- a gated secured heated garage. They also have a small coffee shop/convenience store open mornings that sell limited Mammoth clothing and souvenirs. The accommodates itself are generally very similar, but tend to be on the more outdated side. But nothing to complain about given the location. We typically stay in a two bedroom and use the kitchen to cook. read more

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Our check in was in less than 5 minutes. The person at the front desk was very friendly and professional, I think his name was Harry Mendoza. The room was super clean and everything was well organized, our room was very quiet which allowed us to connect with nature at night. We are definitely going back soon!! They don't have air. conditioning but I remembered on other trips to the mountains almost no resort has a/c read more

Beautiful resort lodge. Our unit was towards the front on the 4th floor. It was clean, fresh and equipped with everything we needed to enjoy our 3 night weekend (Sat-Mon). It snowed 2/3 nights. It was postcard perfect. Hubby and I had the fireplace going the entire time. It definitely was cold enough to use. Romantic, rustic, cozy, sweet vibes all the way. No kids or bring the whole family. Leave the furry four-legged ones at home, they're not allowed. Gym and pool amenities, but it was too cold to swim and who actually exercises on a getaway? They had a heated garage which was appreciated because coming from SD I had on flip-flops, of course. The staff were friendly and were quick to respond to requests. Minus 1 star because someone needs to do regular checks and maintenence on the furniture and appliances. Two of the dining room chairs were rickety and the oven handle was dangerously loose. Overall, we had a a great time and a relaxing stay. read more

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The place is fine. Service is good. I'm bumping them down from 4 to 3 stars because it is dated and shabby. The carpet is worn. There are chips in the veneer of the dining room table. The dishwasher is so loud we only ran it while we were out for the day. The burners on the old-school electric stove weren't plugged in. The armoire is broken. The TV only has linear cable (no streaming). Had the cost been lower, none of this would have mattered. For $500+ for two nights (during the off-season), I expected better. read more

Greeted with a nice welcome got checked into our first room which was nice but then decided to see if we could have a view of the slopes which she was more then happy to grant our wish which was really nice of the girl who assisted after check in The resort has a big beautiful swimming pool spa and fire pit area a nice gift shop and cafe and fitness center with nice equipment This resort is a must visit super clean well staffed and quiet and relaxing The most relaxed experience I've had thank you oh one more thing nice balcony as well Please when staying in mammoth give this place your business read more

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Convenient and overall good experience. However maid service not so hot. Hairs in pullout bed. Blood on bed cover. Also, vending machines only took cash and didn't give change. Every place on mountain is cashless except their vending machines including the one in Kai dry room for soap and nit a single change machine. They loss probably at least $20 from me since couldn't get kids candy or soda. Healthier for kids tho. lol. read more

We booked our trip to Juniper Springs for four nights on Mammoth Mountain.com getting the fourth night for free. I was hesitant given the reviews, so I called the hotel and spoke to the front desk. They assured me the room that I was placed in and I would be very happy with. And I have to say this was a wonderful weekend. The staff was very polite when we checked in. They gave detailed directions to our one bedroom and parking. The parking was great in that we were underground and out of the snow. Our room was a one bedroom condo that was clean and we enjoyed our stay. Staff was polite. We never got down to the pool or the Jacuzzi so I can't help you out there. All in all we will be back. A tip would be to call the front desk and assure that you're in a good room and that they are individually owned and will vary. And my last tip is to download Mammoth transit app. This way you can take the yellow line into the village and the red line to the main Lodge. It's an awesome way to get around and the pick ups and drop offs are right in front of the hotel pretty much at Eagle next door. read more

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I just wanted to say that the lady at the front desk NEVA deserves a 5 star rating. She knows her job and does it with such grace. A shout out to Neva... you are awesome !! Very helpful, informative and patient. Great Job !! read more

Had my third stay here but just needed one night from Wednesday to Thursday since I came in a day earlier than our group did for the Airbnb. I drove in late with some hiccups but I had a warm welcome in past midnight and also a very responsive and warm welcome come the morning by the manager Lannie who accommodated all of my needs for the day. This will be my go to default stay whenever I come to Mammoth moving forward as it checks all of my boxes and I had zero issues all 3 visits so far and whenever I needed anything or encountered minor inconveniences Lannie was able to resolve them for me very quickly. Thank you staff and team, will be back very soon! read more

Next level kindness! My daughter had a bad cold during our stay and asked me for green apples. I went downstairs to the coffee shop / store in the lobby but they didn't have fresh fruit. Lannie from the front desk surprised us later with green apples she had purchased from a grocery store down the street as well as a get well card. Views are amazing, right next to chair lift, and all the other amenities but the level of care and guest service is just above and beyond. This will definitely be our first choice when we return! read more

Mammoth is a beautiful place to visit..... we showed up on the week of Cross-country racing...... The town is packed.... But every where you look is beauty.... Trees, waterfalls, etc.... Our room at the resort was Great..... each room has its on kitchen, plus living space, dinning-room and balcony. ....perfect for us.... read more

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Room 305 smelled of moldy or musty. The coffee machine was broken, the bed was worn out. Not all the lights work. Also they took money out of my security deposit without explanation and when I called they said they would refund it but I did not receive anything so they lied! Stay somewhere else. read more

v disappointed in room. friendly staff but would not move us. refrigerator compressor broken and v noisy. really bad odor in room. entire hotel needs upgrade. do not recommend except for location. read more

First time visiting and I can tell we will be back. We had the best experience to date at juniper springs. The two (manager and front desk attendant) were so helpful and welcoming. The room was perfectly clean, I could not have asked for a better resort to stay at to celebrate my husband's bday. Also the manager lanie I believe was her name brought my husband a nice card and wine bottle to celebrate, I have only had this treatment at Disney resorts. Definitely a must if you are in mammoth. read more

Juniper Springs Resort - Beautiful - Hotels Near Me - Mammoth Lakes, California

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Loved our stay. Apartment was very spacious. Housekeeping and maintenance provided prompt service. The young lady at the front desk was super friendly and provided lots of guidance for our sightseeing. read more

The room itself was a bit dated. But it had a full sized fridge, oven, fridge and all the cooking utensils. And Davy at reception was very helpful with check in (gave us a great Mountain View room with huge balcony) and recommendations for where to eat, where to hike etc. I would def consider going back. read more

Great location: Very short Walking distance to eagle express chair lift, eagle lodge and eagle rentals. Public transit stops right in front of hotel and can take you anywhere important. Hotel shuttle called MAWS can take you anywhere you ask and pick you up for free! I just tip them. room: I got the 1 bedroom with pull out sofa with full kitche and balcony. Fantastic, and relatively updated. I cooked breakfast easily for a fam of four. Hotel amenities: Heated pool and hot jacuzzi great. Storage lockers for your skis and boards secure with code and can fit about 3 boards and 3 skis in each locker , each locker specified per room . Lockers are on the first floor. Gym small but useful. Ski and board rentals are in house too but DO NOT use them. Go somewhere else please. It took one lonely employee 1 hour and 45 min to help us out with our gear reservation . Only 7 ppl were ahead of us. Parking: Lotsa parking avail. Big trucks and suvs have special oversized parking. Electric vehicle - 4 tesla destination chargers. 1 non-tesla j1772 charger. If you go here with an electric vehicle buy the Lectron tesla to j1772 adapter so that you have options when the non-tesla J1772 charger is busy with another car. Trust me - the Lectron adapter works well giving you about 35 miles per hour. Snow was good this week and the constant snow storms didn't stop us from having fun even though they had to shut down a lotta lifts sometimes. It was expensive about $850/night. But it's high season. And you're paying for a nice room and a short walk to the lift. This is better than Westin Monache in my opinion. Better kitchen and closer to lift. I would stay here again, but get my rentals elsewhere. read more

Juniper Springs Resort - If you go here with a electric vehicle that's not a Tesla, get this adapter fromLectron EV - Hotels Near Me - Mammoth Lakes, California

Friendly front desk staff. Lots of amenities like the fire pit outside and small natural gas indoors. Unit is very circa 70 and dated and needs new furnishings. Built like a standard timeshare unit layout I can see that this was converted to hotel. Base of Eagle express next door I can see why many like to go ski and mammoth and come back. During the fire there was no room circulation as the dust outside was unhealthy and thus the temperature inside was stifling at 80. Even with the heater turned off. Making for uncomfortable stay. read more

Juniper Springs Resort - Lobby - Hotels Near Me - Mammoth Lakes, California

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We liked or stay at this resort. It was a 2-bedroom that sleeps for 6 (there's only 4 of us) with a full kitchen. Our room was clean when we arrived and best of all the receptionist allowed us to check-in a bit earlier-- it was a huge relief especially driving 6+ hours coming from Socal. The resort is a stone throw away from chairlift #15. If the common areas/hallways were updated, I could've added another star. read more

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Completely last minute trip and it's been nothing but amazing so far. The staff at check in were great, specifically Lani! So much enthusiasm and a great smile. She shared all the ins and outs of the mountain, such great customer service. Beautiful and clean room. Only stayed hear 2x before and can't wait to come back. read more