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    The Village Lodge

    3.3 (281 reviews)
    ModerateHotels, Ski Resorts
    Open Open 24 hours

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    Benedict C.

    I called a week before my stay and was told they had 2 Tesla chargers and 1 J1772 and they were free to charge. Turns out they have 5 J1772 and they were 0.40 per kW. Our full size fridge/freezer did not work and had their maintenance guys come 3 times which eventually they brought us a mini fridge. Took about 7 hours to get the mini fridge. Pool area is being worked on so part of it is closed off

    Run down
    Terry I.

    Terrible customer service. Run down room. Broken toilet and phones. No response when requesting service for toilet. Hot room with No air conditioning. Broken fans in unit. One did not turn on at all, the other was too noisy. Hard to access room, door jammed and the lock malfunctioned. Will never return and cannot recommend this extremely expensive and disappointing hotel.

    Dining room and kitchen
    Terri B.

    We recently spent a few nights in Mammoth, and this was our first stay at The Village Lodge. We had a one bedroom condo, and it had everything we needed, a stocked kitchen although we weren't cooking in. The living room had a fireplace, and a small balcony overlooking the Village Shops. Parking is in an underground lot, and we didn't have trouble parking. But we were also there mid week in October when there weren't many tourists, or skiers. While I have no complaint about the condo, it is a large complex, and if it was crowded in Mammoth and all the restaurants down below were open, I can see where our condo could have been noisy. It is a great location if you want to walk to restaurants and the ski lift. It is also an easy walk to Mammoth Brewery from the condo. We have stayed at many condos in Mammoth and cabins at Tamarack lodge. I prefer something with views of the mountains. We could have scheduled housekeeping, it wasn't automatic. Being as we were only there two nights, we opted not to have housekeeping come in.

    Master bedroom
    Courtney D.

    If I could, I would give this place more stars! My husband and I love coming up here for our anniversary (October). This is shoulder season and honestly the best time to come. It's not busy, the hotels have deals, and the fall leaves are gorgeous. The Village Lodge is normally way out of our price range during the peak seasons but not during shoulder season and we booked through Mammoth Mountain website and got a deal. Maria who works here was also super accommodating and so pleasant. She helped get our room fast and with a beautiful view. The people are amazing who work here, the amenities are great, and you can't beat the location. The rooms are huge and comfy and overall you just don't want to leave. I highly recommend coming here during off times and truly enjoying the hotel. It's beautiful and they decorate!

    Stains on the carpet
    Christina H.

    For the price we paid for this condo, I was underwhelmed and unimpressed. When we arrived, the room was incredibly hot and stuffy. We had tried to plug in the portable air conditioner, but quickly found out it did not work. The entire condo felt rundown and outdated. It was not the level of clean I would've liked it. There were stains on the carpet, some of the moulding around the doors was barely hanging on, the lock handle on my window screen was broken, and there were multiple scratches and signs of heavy use all around the condo. Additionally, the lights in the bathroom would flicker on/off for 5 seconds before fully turning on and when they were on, they were faint and very dim. There were also two cigarette butts on our patio, which really shows you how well they clean the place. We had four people staying in the condo and two of our guests were going to be driving separately since they could not get the time off of work to leave earlier. When I arrived early to check in, I was told that our other guests would not be able to park on site and were going to have to park in the public parking lot across the street which cost $50 a day. The hotel didn't offer to cover the cost of their parking. I thought that was absurd! The only redeeming factor of this condo was that it was located by the gondola that gets you to the mountain and there were multiple restaurants and activities nearby. Besides that, I don't know if I would stay here again. It was definitely NOT worth the price.

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    6 months ago

    Terrible service and staff DO NOT STAY HERE PLEASE DONT it's very overwhelming priced and a waste of money

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    2 years ago

    Beautiful place and the accommodations are amazing! It is convenient to everything in mammoth and it is pricey but very nice!

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    Ask the Community - The Village Lodge

    How much is overnight parking for hotel guests? (We have 2 cars)

    Do the condo kitchens have Keurig machines or regular coffee makers? Just wondering what to pack. Thanks.

    They had a regular coffee maker.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Village Lodge

    It's close to the gondola ride, adventure, center and so many restaurants and shops right outside your door.

    Mentioned in 29 reviews

    Read more highlights

    The Westin Monache Resort, Mammoth - Nice rooms

    The Westin Monache Resort, Mammoth

    (516 reviews)

    $$$

    Stayed at The Westin Monache Resort, Mammoth Lakes this week and loved our experience. Friendly…read morefront desk, nice resort grounds at this pet friendly resort with 2 separate pet relief areas. A huge pool and jacuzzi, restaurant inside, and amazing views from the windows. Room was 1 bedroom suite with a queen bed, nice couch, a nook by the window to take in the mountain views, large flatscreen TV, kitchen area and good size bathroom and nice showerheads. Good internet, plenty of cable TV options, hair dryer, coffee maker, shuttle service for local attractions, Ski lockers non-smoking facility. Stairs out the back of the hotel down to the Village at Mammoth, lots of shops and food options within walking distance. Secure parking in the 3-level underground parking garage. Yes, we would stay here again, thanks Westin Monache Resort for a great stay!

    Deceptive billing, zero management accountability, and persistent construction noise…read more ​As a repeating Marriott Bonvoy member, this was hands down one of the most frustrating hotel stays I have experienced. ​To start, the property engaged in deceptive billing practices. When booking through the Marriott call center, we were quoted one rate, only to find the hotel attempted to quietly bill us an inflated amount on the final invoice. It was only after confronting management that they reluctantly adjusted it back to what was agreed. A guest should never have to audit a hotel folio to ensure they aren't being quietly overcharged. ​The condition of the accommodations was equally unacceptable. The initial room assigned to us was in clear disrepair: ​A strong, persistent cigarette odor inside a supposedly "smoke-free" property, which was noted immediately in front of the bellman. ​The balcony door lock was loose and missing a screw, posing an outright security issue. ​Heavy paint scratches and visible wear across the bedroom window trim. ​A cramped, worn-down layout that fell far short of the standard booked. ​To make matters worse, active on-site construction was never disclosed prior to booking or at check-in. Every single morning of our stay, we were woken up by continuous hammering and construction noise, completely defeating the purpose of a relaxing vacation. ​When we raised these concerns post-stay with management (Alejandro), the response was defensive and insulting. Instead of addressing the maintenance failures, the undisclosed construction, or the billing discrepancy, management repeatedly pointed to coffee vouchers--of which we used exactly one--as if that excuses an uninhabitable room and ruined mornings. They have refused through four rounds of correspondence to provide regional management contact information. ​This property lacks basic operational oversight, customer service, and maintenance standards. I am escalating this directly to Marriott corporate leadership and disputing the charges. Book elsewhere if you expect honest billing and quiet, well-maintained rooms.

    Mammoth Creek Inn

    Mammoth Creek Inn

    (106 reviews)

    $$

    Extremely Poor Customer Service -- Save Your Money and Stay Elsewhere…read more The saga at this hotel just continued to get worse. We booked six rooms as a group, paying rates of up to $450 per night, and virtually everyone in our group experienced problems. In our case, we paid for an air-conditioned room for three days, yet the AC did not work for two days -- while the heat was actually on. Despite calling the front desk repeatedly, the problem was never appropriately resolved. At one point, Allie (sp?), who originally checked us in, responded to our repeated concerns by saying, "We have given you the manager's fan. What else do you want?" The fact that a hotel charging these rates considers a portable fan an acceptable solution for a nonfunctioning AC system says a lot. Things became even more disturbing when we spoke with Aureli, the assistant manager. Rather than resolving the problem, the proposed solution appeared to be moving us to an inferior room. When we tried to discuss the situation with her, the interaction escalated and she ultimately left the lobby while asking us to leave. Throughout our stay, we encountered an astonishingly confrontational attitude from staff. Statements from Aureli included "You need to leave the lobby," "You can't tell us what to do," and even, incredibly, "We have the room but won't give it." She even walked out on us when we tried to ask her the reason she could not change our room. This is not simply poor customer service; it reflects staff who appear inadequately trained in how to handle legitimate guest concerns professionally and respectfully. There were plenty of other problems as well: our bathroom cleaning was missed, the rooms were extremely noisy due to poor sound insulation, there was inadequate space for luggage, and there was no iron, phone etc etc But those inconveniences pale in comparison with the way guests were treated. Even more disappointing, Renee, the manager, never once spoke with us, despite the situation escalating to this degree. I do want to recognize Jenny, who was the one exception. She was courteous, helpful and genuinely tried to assist us, including helping us obtain the manager's fan so that we could at least sleep. We appreciated her kindness. When one guest has a problem, it can be an unfortunate incident. When a group books six rooms and everyone has complaints about the service, it suggests a much larger problem with how the property is being managed. For a hotel charging up to $450 a night, the combination of malfunctioning basic amenities, poor housekeeping, inadequate facilities and, above all, shockingly adversarial customer service is unacceptable. I rarely feel this strongly about a hotel, but based on our experience, I cannot recommend this property. Save your time, your money and your frustration and stay somewhere else. This hotel needs a serious review of its management, staff training and basic standards of hospitality.

    Note to self: things to verify-mini fridge, ac and microwave…read more In deciding to stay here my criteria was breakfast or hot tub. Nothing had both my requirements so I picked hot tub. Wrong choice. I thought I'll just grab something I can heat up in the morning in the microwave. Yeah, there is none. So the $ difference is lost. It's also an older building, there are no ramps or elevators to enter the building or 2nd floor. It's also noisy. Between the noise from the hallway to the busy and the cars outside I'm not sure which was louder. Room was clear and tidy, but design choices left a lot to be desired. There were no doors on the sink vanity and it just looked like someone took the doors off and forgot to put them back on. The closet in the corner was right next to the bedside table so it cramped and we had small bags.

    SureStay Plus Hotel By Best Western Mammoth Lakes - 2 Queen Beds

    SureStay Plus Hotel By Best Western Mammoth Lakes

    (30 reviews)

    Location: a residential neighborhood with lots of woodland to walk dogs and go explore. 5 stars…read more Rooms: much smaller than any I've seen at a Best Western property. Coffee makers in the rooms are terrible and leak everywhere. Luckily they have coffee near the front desk. 3 stars Food: Due to staffing shortages they sometimes have to cancel the continental breakfast. be sure to bring your own or be ready to go out to eat. Comfort There is no central heating with thermostat so you have to use the wall unit. I would recommend turning that on immediately upon arriving in the room because it takes a while to heat up. 3 stars. They do have a Jacuzzi on the bottom floor and it is quite large. There's a noisy fan blowing so consider bringing some noise canceling headphones if you're going to go into that water. Swimwear might be sensible as well other than that I had a smooth check-in and they got all my particulars exactly right. 5 stars. comfort: bring earplugs because the doors in the hallways are heavy and loud. they're constantly slamming every time somebody comes and goes. The bathrooms are standing showers (no tubs). I always wish there was a handheld wand/hose instead of the spigot that just rains on you. Maybe consider bringing one of those handhelds too?

    I had a very nice stay here despite my first bad impression. At first, I thought there wasn't much…read moreparking available (on the left and on the front of the office), but I found out they had underground parking. They don't have elevators here, so if you have mobility issues, ask for a room on the first floor. The rooms were very nice and spacious. Beds were comfortable. The entry door was heavy and needed a bigger shove to get it to close, so not too convenient. The bathroom door was interesting, but very annoying and not that practical. It makes too much noise, and it can wake people up in the middle of the night even someone uses the bathroom. There is warm breakfast available in the early morning. It was simple and nice. Overall, a wonderful stay.

    Mammoth Mountain Inn

    Mammoth Mountain Inn

    (472 reviews)

    $$

    We were here for six nights and enjoyed our stay. This location has fantastic access to outdoor…read moreactivities in every direction. Some really nice views of the Mammoth Mountain ski facility from this place! All the staff are very friendly starting right at check-in and helpful when we needed it. Overall, the facility is a bit dated, and some things could use repairing or replacement, but everything worked, was clean, and had a nice mountain chalet, feel to it. We ate at both restaurants located on the property, enjoying the yodeler by far the best! Outside hot tub and pool have great views of the mountain and the indoor hot tub tubs are for when it's too cold outside. Great access to outdoor activities at 8900 feet! It was nice to not be stuck in the town of Mammoth Lakes and up in nature! I would not hesitate to stay here again on a future visit

    We stayed at Mammoth Mountain Inn for 4 nights during the week and, once again, it delivered…read moreexactly what we needed. The location is excellent -- less than a 5-minute walk to the gondola. They also offer ski valet right in the lobby, which makes the walk even shorter. Huge plus: boot dryers. Check-in was super easy, and we upgraded our room to one of their "condos." Just to set expectations: this isn't a full condo. It's essentially a hotel room with a small living area and a Murphy bed. Still comfortable and totally fine for what we needed. The best part of this hotel is that it's dog-friendly -- and truly dog-friendly. Any size dog, big or small, and there were dogs everywhere (including ours). There's a forested area behind the hotel that's perfect for letting your pup play in the snow. One downside: some guests don't pick up after their dogs, so there was dog poop around even though the hotel provides bag dispensers. Maybe adding more (or enforcing cleanup) would help. The price is good, the hotel is clean, but it is old -- very old -- and definitely showing its age. The hallway floors are uneven, the elevator makes some questionable noises, and nothing about it feels modern. That said, after skiing all day, the four hot tubs and heated pool are amazing and very much appreciated. I stay here for convenience, not luxury. The beds are comfortable, towels are clean, and that's honestly all we need. Plus, it's close to The Yodler, our favorite restaurant. We've stayed here many times before and will stay many times again.

    The Village Lodge - hotels - Updated September 2026

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