I recently had the pleasure of experiencing exceptional customer service from Luis at Just In Time Watches, and I felt compelled to share my positive experience. Luis went above and beyond to assist me with resizing my watch and even took the time to inspect and tighten the screws, providing valuable insights into the mechanics of my mechanical watch. His knowledge and expertise were evident as he patiently explained the intricacies of the watch, making it a truly educational and enjoyable experience. Two days later, I returned with a query about a replacement case screw. Luis once again proved to be incredibly helpful. Not only did he disassemble the watch for me, allowing me to take pictures, but he also took multiple measurements from different angles to ensure I could find the exact replacement I needed. This level of attention to detail and willingness to assist customers is truly commendable. Additionally, I mentioned a desire to remove another link from my watch, and Luis graciously helped me with the resizing once again. What truly stood out was his humility and generosity - he insisted that I didn't have to pay for his time, but I insisted because I genuinely appreciated his expertise and the exceptional service he provided. With such a positive and customer focused experience, I have no doubt that I'll be returning to Just In Time Watches for all my watch needs in the future. Luis's professionalism, knowledge, and genuine care for his customers have earned the shop my trust and loyalty. If you're looking for top-notch service and expertise, Just In Time Watches, and specifically Luis, is the place to go. read more

After taking my expensive watch to several other repair shops who were unfamiliar with my watches movement, I was feeling hopeless. Thankfully, I stumbled upon Just in Time Watch Repair. Luis, the friendly and knowledgeable owner, took one look at my watch and knew exactly what needed to be done. He explained the problem clearly and provided a fair estimate. He was confident he could fix it the same day. Within hours, my watch was back to life and running perfectly. I was amazed by the quick turnaround and impressed by Luis's attention to detail. Just in Time saved the day and saved me from having to purchase a new watch. Highly recommend! Don't waste your time at other shops - head straight to Just in Time and ask for Luis! 5 stars for Just in Time! read more

I encountered an issue with a vintage watch I purchased online, so I decided to try Just In Time's repair service. Upon arrival, Abby greeted me and informed me that Kevin would assist shortly. After providing my contact details, Abby called me once Kevin was ready. Kevin's expertise became evident within minutes as he efficiently diagnosed the problem with my watch and proposed an immediate solution. He fixed it quickly and accurately, and the price was fair for the quality of work. I now trust Just In Time for fixing my watches in the future. Also, don't forget to check in on Yelp to get 10% off your repair service! read more

I had a disappointing experience at Just In Time at the Irvine Spectrum. The customer service was lacking, and I left feeling frustrated. Despite multiple assurances, they failed to deliver on what was promised, leaving me with unmet expectations. Staff seemed inattentive, and getting any real help or answers was like pulling teeth. I expected a professional, smooth process but instead faced delays and poor communication. Don't buy any watch or jewelry here--save your money and time. I won't be returning and wouldn't recommend it based on my experience. read more

I had a great experience thanks to Michelle. I came in looking for a specific Seiko watch, and she was incredibly helpful and informative. She clearly knows what she's doing and took the time to answer all my questions. She also helped me find a different band to swap with, which made the watch an even better fit for me. Her customer service was really great. She made the whole experience easy and enjoyable. read more

I recently stopped by to get my watch battery replaced, and I just wanted to share how quick and convenient the experience was! The service was excellent, and I'll definitely be coming back again whenever I need help. Thanks for making it so easy! read more

Asked a few companies on Yelp for a quote to resize a bracelet. Just in time responded quickly with a reasonable price and had completed the task whithin a day. Thank you! read more

Fast service for battery replacement and very very affordable and convenient price. Staff members were very knowledgeable , helpful and very friendly . read more

Friendly, knowledgeable, speedy and cost-effective solution to my timepiece. So glad I found Kevin and the two ladies at JIT.

They were very friendly and helpful and were able to do the battery replacement on the spot. Thank you

Amazing service from Kevin, he's a great guy and knew what he was talking about. Would go again.

overpriced $59.29 for a watch battery replacement will not be back !!!!!!!!!!!!!!!!!!!! read more