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    Just in Time

    4.6 (128 reviews)
    Closed 10:00 am - 10:00 pm
    Updated 3 weeks ago

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    Service requested was a battery change. Came back to pick my watch and the crown is completely detached.
    Nel R.

    Instead of requesting yelp to remove my negative review, I hope your business will attempt to take responsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would.

    Battery card
    Ivy R.

    I couldn't believe that this shop has been at Irvine Spectrum Center forever. Now I know where to go when I need batteries not only for my watch but for my car key. What's more is they have a sort of a reward program- you get a stamp on the card every time you purchase a battery; after few visits you get a free battery replacement. People here are ready to help and answer questions about watch battery replacement.

    Had a great first time buying experience with Chris, gave me great information and consultation. Would definitely recommend.

    Nicole L.

    Excellent friendly service! My guy had a ring stuck on his finger, and they tried everything they could to cut it off safely. They truly went the extra mile to help us, and we'll definitely be back for any watch or jewelry repair.

    Receipt had an extra $10 for each battery

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    3 years ago

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    5 years ago

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    3 years ago

    Super helpful, did my battery swap for a fair price and very quick! Friendly service with lots of knowledge, would go to them again!

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    3 years ago

    Great people, great watches! Loved the service and the experience. I already purchased 2 watches from here!

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    3 years ago

    They fixed 9 watches in one hour! 10/10 ! Staff members are very welcoming and helpful

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    3 years ago

    Great service. Helped right on the spot. Very informative as well. Found solutions even though I didn't have the bands I needed.

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    3 years ago

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    3 years ago

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    3 years ago

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    Kevin P.

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    3 years ago

    Very nice and friendly staff, reasonable prices for battery change. Highly recommend this place.

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    Kevin P.

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    5 years ago

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    3 years ago

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    Kevin P.

    Thank you we’re happy to help. Hope to see you soon. Thanks.

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    6 years ago

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    3 years ago

    Great service, and very good price! Very knowledgeable. Location is very convenient, Will recommend to family and friends.

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    Kevin P.

    Thank you Heidi happy to help you come back soon.

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    4 years ago

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    Kevin P.

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    3 years ago

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    Kevin P.

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    3 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Brought in my old GShock to get the battery replaced and they cleaned it too. A+ service

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    5 years ago

    Great place! He was able to take some links out of my wife's new watch in 10 minutes. Definitely will go back!

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    6 years ago

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    5 years ago

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    6 years ago

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    Kevin P.

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    4 years ago

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    4 years ago

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    Kevin P.

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    3 years ago

    Great service ! I purchased 3 watches from this location and they always provide the best service and great inventory.

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    Kevin P.

    Happy to help

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    3 years ago

    Had our watch batteries replaced in less than 30 minutes with great price! Highly recommend for any watch repairs and battery services.

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    3 years ago

    service was super quick and affordable, will come again for repair of vintage watches :)

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    5 years ago

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    3 years ago

    Excellent job. Highly recommend coming here to repair watches. 10/10 service. 5 stars.

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    3 years ago

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    Kevin P.

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    4 years ago

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    Kevin P.

    Thank you, happy to serve you.

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    3 years ago

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    Kevin P.

    Happy to serve you Sr.

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    5 years ago

    Absolutely incredible service! Fixed my necklace in just a few day ! Very reasonable price! I'll be back for sure

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    3 years ago

    excellent service they were so helpful in picking out watches and getting them to fit perfectly! highly recommend

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    Kevin P.

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    4 years ago

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    5 years ago

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    4 years ago

    Great, friendly service. They replaced the watch battery quickly while I waited. Recommended.

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    Page 3 of 4

    Ask the Community - Just in Time

    Do they repair clocks?

    Hi Dona, thank you for contacting us. Unfortunately our Clock technician retired and we have nobody to repair mechanical clocks. We can fix some of the battery clocks upon inspection, but if you have any mechanical or grandfather clock,… 

    Did you close ? I have not heard anything from anyone yet about my seiko watch I dropped off on April 24.…

    We still open , we will contact seiko company to get info and we get back to you in the next 78hrs

    View All 3 Questions

    Review Highlights - Just in Time

    I've seen many top notch world class workmanship on diamond rings, Kevin didn't disappoint me even a bit.

    Mentioned in 20 reviews

    Read more highlights

    Jaztime

    Jaztime

    (331 reviews)

    $$$

    Done a decent amount of buy & sell business with Jaztime in the last few years. Still the best…read moredealer to work with in my opinion. They offer the Best Buy prices and the best sell prices. They operate very fast, very transparent and very honest. I've had the pleasure working with their sales team, delivery team and back office techs-- all around great people. I don't even shop around when buying watches for friends & family out of state and have also traveled back to OC to deal with Jaztime directly (even though they're very competent to deal completely remotely). Lastly, I love their fight fire with fire mentality with bad reviews. I've never had a negative experience with them so do I believe those that complain are stirring conflict.

    What an absolute jerk. Guys and gals, save yourself the headache, do your homework and stay far far…read moreaway from this place. I sent my info in for a trade to Jaztime for a watch that I saw on their website. Let me just tell you, this guy who called was an absolute jerk. Yes the prices are nice but they will lowball the heck out of your current watch. I was offered 1500 dollars more at another store. He would not come up on my trade. Let's put it this way. I will be getting the same watch tomorrow, box and papers with same reference number. For a lot less out of pocket. I should have read the reviews. This place may have been decent in the past but as far as today goes. This place is terrible!

    Just in Time - jewelryrepair - Updated September 2026

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