I recently purchased an older truck, needed a shop to take it to, and had high hopes for Just Peachey. I towed the truck to Just Peachey around midnight. It was the only time I could do it (you don't get to decide when your vehicle breaks down, or when you can arrange to tow it). Unbeknownst to me the space we towed my truck to on the street was blocking one of a few entrances. It was dark and I exited my truck on the street side so I just never noticed.
I walked over to the door of JP. There was no drop box for the key, just a mailbox which I thought was unusual. There was a truck parked just outside the door and a light on inside, so I thought I'd knock just in case someone was inside. When I knocked someone from the other side asked what I wanted. I told him I was dropping off a vehicle. He asked who I was, and so I said "a customer". I thought it was a strange exchange since dropping off a vehicle after hours at a mechanic is pretty common. Anyway, he let me in. He was friendly and seemed cool. He told me he was there because of something having to do with a divorce. He took my info, I gave him my key and off I went.
Next morning I get a call from Levi, the owner. He was angry that I parked my car blocking an entrance. It's understandable that he needed to say something, but his tone and word choice wasn't acceptable. However, that was nothing compared to what he said next. He accused me of "coming around in the middle of the night and harassing his employee". Seriously?! Really?! If his employee, at the place of business, didn't want to take my information or talk with me, then he could have either ignored my knocking, or just asked me to leave my key in the mailbox. This "harassing his employee" that he speaks of is generally called "running a business". I definitely won't be "harassing" anyone at this business again.
When I came to pick up the truck the next day, Levi seemed cool. I suspect he felt bad for what he said to me, but a genuine apology was what the situation called for.
JP probably does good work, and they're probably good people, but with other shops in town that will treat me with decency, why would I bother? read more