love the concept - we needed a good salad place in the area, and the reusable bowls with perks are a nice touch. but a few things could use fixing. i was told as i ordered that an 'essential' menu ingredient like the egg whites are now considered a 'premium'/extra, even though they're listed as an essential/included on the menu. update your menus if you're going to charge extra for something. also, both times i've gone now, i haven't been given a fork or napkin in the bag when they check you out. if you don't realize on your own to grab them at the cashier, they're not located anywhere else within the location, so you have to fight the line/crowd to get back up and get those. just move extras over by the drink fountain or something. read more

I have frequented this Just Salad location many times. I was a student at DePaul, which is right across the street. It was a fast and easy place to grab salad (even though it is fairly over prices for being just a salad). It is always hit or miss, but I can't find a better and faster salad within walking distance so I just settle here. Today, I decided to get my usual, shrimp caesar salad. Boy, did I do myself a disservice. Not only did the greens taste dirty and unwashed, but there was also SAND in my salad. I thought it was just a weird crunch at first, shit happens. But I kept eating, giving it many chances, and the entire salad was just covered in tiny little hard rock particles that should NOT have been in my food. I am so disgusted, lost my appetite, and will not be returning. Avoid this location. I have gotten food poisoning from them one too many times, and this is the last straw. read more

Delicious, healthy, with a variety of options and huge portions. Service was quick and the staff is always very friendly.

$10 for salad? Everyone knows a head of lettuce only costs about a $1 right?

Blown away with the freshness of the ingredients, ambiance, overall presentation. This place is a huge winner. And don't pass up the smoothies!!! read more

First time eating at this place. Would have given a 5 but had to wait a long time to get my smoothie. Salad was delicious and service (other than the wait on the smoothie) was great. The lady (Butana Lee) that greets you at the door was very personable and helpful. read more

Solid establishment for a lunch time salad. They have several already "built" salads so do not bother with the make-your-own option if you are in a rush. Reasonably priced at around $8-$10. Service is friendly and fast. read more

When I lived in Denver, I loved Mad Greens. I am so excited to see the concept make it to Chicago. I love the idea and execution was great! Fresh salad with exactly what I want. I had the Buffalo chicken salad with chipotle ranch dressing. Even with full fat dressing, I felt good about it my lunch choice. I also really like when salads are chopped up! It's an easy walk from my office so I definitely be back!! read more

Today was my first time at Just Salad. I ordered the Mediterranean Mix wrap. I enjoyed it very much. My concern with wraps, from any establishment is that they will be 'skinny' wraps. This one was a good size. Just Salad will be my new spot. read more

I stopped by here for lunch today and I thought the ordering process was pretty straight forward. I ordered the Thai chicken crunch salad and it was delicious! Will definitely be back soon! read more

I love going to this location, it's so fast, the staff is so friendly and the amount of salad you get it a great value. The ingredients are always fresh and I love how you can watch the salad being prepared from start to finish. I really recommend getting the Thai chicken crunch with the charred corn. The employee that helped me at this location made my chore of getting food before work a pleasant experience. His name was C.T. and he was so nice and had a nice brief about conversation while he was preparing my salad. Thanks again CT! I hope you enjoy attending UofI next semester! read more

This is my go-to for lunch downtown; I'm here several times a week. The service is friendly, the salad recipes are good, and the management is conscientious about ensuring the customer's experience is positive. One word of caution: if you don't like a ton of dressing on your salad, ask your line worker to go slow in pouring it on. Some of them go fast and there's too much on before you can say "stop." But overall this is a great place and I'd highly recommend it to those who want a healthy and tasty meal downtown. read more

I wanted to grab something to eat after class today and I also wanted something light. I ordered a Chipotle Cowboy wrap but it was huge!! Super filling. I couldn't finish the entire thing, I only ate half. You walk in and you're immediately greeted. You get asked what you want, then move onto the ingredients that they put in there. After this, the staff chops up your salad and you get to add as much or as little as dressing as you'd like. It's quick and efficient. It's an in and out type of place, but I always feel welcome. The service here is phenomenal!! The staff always has a smile on their face and they're all so kind. This place is my go to lunch spot! read more

A friend brought me here for the first time today, at about 4 in the afternoon. The staff was very friendly and helpful, and made a few suggestions. They seemed a little surprised when I chose the seasonal Sweet Baby salad, with apples, walnuts, turkey bacon, and cheese, but I chose it because it looked like a delicious combination, and it sure was, right to the last bite. Overall excellent experience. read more

This place gets 10 stars not five. Jason the manager is always so helpful and goes above and beyond when pleasing the customer. Went to Just Salads to get my fix of build your own kale salad. They were out and Jason got more from there supply location, washed and chopped the kale extremely fast. This is only one of many occasions. Momma D and the rest of her team always keep the line moving fast and a smile on your face! read more

As a 1st time customer I was impressed with the friendly staff! Thank you for your assistance Butana Lee! read more

I'm pretty sure that my coworker and I were one of the first people to visit Just Salad. She used to live in NYC and couldn't wait to tell me we were getting one. We are both super picky with salads and Just Salad does not disappoint! They claim to be all organic (which I truly don't care about). But the produce does taste extremely fresh. The choppers are pretty thorough, although seem to be very mumbly? It seems I have to ask them to repeat what they are asking me every time. Besides that, excellent salad place. If you frequent this place, get the reusable bowl. It saves you money! read more

Stopped by here a few weeks after its opening. The entire staff struck me as very friendly and accommodating. They made every salad customization I requested from extra sauce to how finely I wanted the salad chopped up. The salad tasted fresh but there was a lot of it and not nearly enough sauce for the amount of salad. read more

Love the staff and food! They always customize it to my liking and that 10% discount for students is sweet. Location is great for night classes when I need healthy food to make it through work and class all day. Price is a little high but damn its good man. read more

So glad I checked out Just Salads today for lunch! The menu is great, very fresh and delicious. Line moved fast. Very friendly staff. And very generous portions. Loved my salad and will be back very soon! Great addition to the loop. read more

Non-gmo, organic, local, free range with gluten free dressings under $10$! I looooove this place. Anytime I'm in the area I stop in.

I love this place! They need to bottle the spicy peanut dressing! The crew that in after 5pm on Thursdays are awesome! Thanks Jason and Dwight!!!! read more

Just Salad seems to use the freshest ingredients when preparing their salads. I order the BYO and haven't tried anything else. The staff is also very friendly, which is a plus! read more

This is by far, the greatest salad spot in the Loop! The ingredients are the freshest you can get and there is definitely something for everyone. I'm not the greatest salad eater on the planet, but I seriously crave the concoction I created (I build my own salad) on a weekly basis. I'm so glad they're in Chicago! read more

Personally, I'm not a huge salad person but this place is amazing! I had the tandoori fire salad which had pieces of tandoori chicken in it. I was impressed with the menu which consists of a number of chef salads, seasonal salads, build-your-own salads, and they offer smoothies and wraps as well. The portions are pretty large for $8-$10 and the ingredients are organic! read more

Delicious salads. Wait, did I just call a salad delicious? I would have never thought I would do that before I stumbled upon Just Salad. The buffalo chicken salad here proved to me that a salad can be filling and tasty. The portions are huge and it even comes with a piece of bread. There also is never much of a line for lunch even during peak hours. I come here at least twice a week for lunch. Even if you are not a salad person, you should give this place a try and it may just change your mind! read more

The restaurant is new and different. It also isn't just salad. There are also sandwich wraps, soup, dessert, and beverages. The salad bowls are large. If you keep them and return with them, you are given certain discounts. So if you like a variety of salads with out of the ordinary ingredients, this could be a new lunch place for you. Keep your plastic bowl and save! read more

I was just going to never go back, but I think this deserves a post so hopefully, "Just Salads" can make the appropriate corrections. This could be petty and fickle but the experience ultimately left a bad taste in my mouth. I would like to preface the below with I like Just Salads. The food is good and employees are all really nice. I just don't think they know how to handle situations outside of their salad assembly line. I ordered a Tandoori Chicken WRAP. Not by any fault of my own, it was made in the salad bowl instead of the wrap bowl. I reminded the nice guy who was going to prepare my wrap that this is a wrap and not a salad. He said that's fine he can make it into a wrap. He chopped the salad and estimated his pour to be enough to make the wrap and put the other 2/3 of the salad to the side to be discarded. That's a fine approach if more than 2/3 of the chicken wasn't still in the bowl, not to mention the feta and cucumbers. I went to the checkout and asked the cashier if the wrap is less than the salad. She said, "Yes, it's $2 less, but there's the same amount of protein in the salad and the wrap". I explained to her that wasn't the case today and my chicken (that I'm paying for) was left in the bowl. I was told, "We'll get you next time" from the cashier. Honestly, I have no idea what that means. So anyway, I was charged $9.80 for some tandoori flavored lettuce and around 4 chopped chunks of chicken. Feeling cheated I went to a young woman who I thought was the manager. I have spoken with her before and she's as sweet as can be, but didn't resolve my cheated feeling. I explained the situation and she said it was her fault for putting it in the salad bowl. I explained that I felt cheated and she said, "Don't feel that way". Which I found odd considering her thoughts on my feelings are irrelevant because she had no basis on how the wap was created. Also, telling a customer their feelings are unfounded in the service industry is strange. I expected her to resolve the situation by remaking it. Didn't happen. Again, she's a sweet girl, but I shouldn't have left feeling that I paid for someone else's $9.80 mistake. Especially when this all could have been corrected by remaking the wrap. Again, they're really nice, they just need to figure out a better solution than the customer paying for mistakes. read more

I've really tried to like this place, but it's just so overpriced for the mediocre ingredients. Half of the chicken pieces in every salad I get are chewy and look uncooked - makes me want to gag. Also, at the Riverside location in Chicago the people are generally unfriendly. I understand it's a fast-paced "make your salad and go" kinda place, but they don't listen and just try to scoot you down the line at any cost. $14 for arugula, under cooked chicken, parmesan, and lemon juice - that's a joke. read more

Ah-mazing! We tried the catering at work. I was full and happy. The fresh ingredients make a huge difference in taste. Their baked falafels are my new favorite source of protein. read more

Since this place opened up, I have been there quite a bit. Usually the salads look and taste great. The customer service is a bit rushed, that is Chicago for you. A lot of the reviews I read for this place, a lot of people complained about the customer service. If you are a commuter (like me) and you live in the burbs around this city, customer service is a lot different here. The best thing that you (yes you, whoever is reading this) can do is just be polite. It isn't going to kill you. If the workers are rude, tell the manager right then and there. Anyways, the salads, toppings, dressings, and the "protein" is usually fresh and taste great. Once or twice I have gotten the chicken and it tastes like it is from an expired can. There was been times when a topping has been too much and they missed other toppings. Humans make mistakes, get over it. 4/5 stars, close to perfect but the prices are a bit high. read more

Good ingredients and menu, sitting area is not great. Overpriced. Market Thyme at the Willis tower got better value.

Very impressed by their high quality ingredients as well as the knowledge and friendliness of their employees!

Great healthy option... Got the mediterranean salad with everything. Was perfect. I took mine chopped so did not look that great (prob not a good idea to get this one chopped) but it tasted really good ... Will be back for sure! read more

The salads are very good. All of the ingredients are really fresh. My only issue is they don't give you that much meat for the any of the chicken salads. And it cost $2.59 for another very small spoon full of meat. I wouldn't recommend the chicken Cesar salad or the buffalo chicken salad. read more

Was extremely impressed with this new restaurant in the Loop. Visited for a late lunch on a Thursday. Small line, but extremely quick and efficient system. A number of "chef-created" salads, as well as make-your-own salads and smoothies. I went with the "Hudson Valley Mix", which was very fresh and tasty. Large portions and can easily get a full meal for under $10, which is a great deal given how fresh the ingredients were. Employees and manager were friendly and helpful. Manager provided a taste test of the soup and the dressing. He mentioned all of the dressings and proteins are prepared in-house, which is impressive. Decor is sleek, clean, and modern. I will definitely be back, and suggest you do the same! read more

I LOVE this place! I'm a student at DePaul University and I'm always doing my best to eat healthy and on a budget when I'm in the loop. Just Salad is my go to (The Buffalo Chicken Salad is amazing). I love the endless options to customize my salad based on my desires that day. The staff is always great and patient (some days I take a little long to make up my mind). I'm usually greeted by Alexia who gives the best customer service! I love to know that she is happy to see me when I visit and makes my experience all the more enjoyable! read more

Great salads...hopeless online ordering. At least half the time they get my mobile order wrong or it's not ready, even when giving them 30-45 minutes to prepare. I don't have time to stand in their massive lunch lines and so I've started going next door. read more

Just Salad, you always exceed my expectations. I am definitely a regular and can't imagine eating anywhere else during my lunch break. Beside the delicious salads and wraps, Unique is the main reason I return everyday. Unique is an incredible employee who makes me smile by remembering my name and always starting a sweet conversation with me. Thank you for an incredible experience, see you tomorrow!! read more

Searched for a new place for salad and was not disappointed. Food has been delicious every time!! Don't let the name sway you away... they have much more than Just Salads. read more