This store has sold me my E bike Velotric M they are excellent people. The staff was wonderful…read more They stole my accessories for me. They sell the bikes here and they fix them. I bought.My M3 last week I'm very happy they treat you very well answer all your questions question s they remember you they care about there customer satisfaction is there goal ask for Dano and Jessica and Dillon star ebike tech .

Do you KNOW how blessed it is to have a great bike shop within 2 miles of where you live? I'd put…read moreit just below having a great church and a Costco nearby. The one I'd used in Lake Mary wasn't particularly welcoming: I got the sense that they resent me getting it serviced there, but not buying the bike from them. These guys at Retro-City weren't like that. They were professional, friendly, and the prices were very fair. I had a bike tune-up and a new seat installed a few months ago, and it was like having a brand new bike. Later, when I was in the market for an eBike, I looked at the ones that they had, but nothing really spoke to me. I got one online instead. Lo and behold, putting it together was not QUITE as straightforward as I'd imagined. After a lot of struggles, one hurdle remained - I couldn't put the seat back together. Instead of doing it wrong, I decided to just take it to the experts. Within 10 minutes, they had it done for me - at no charge! Now, that's the way to win a customer, if not for life, for a very, very, long time. Keep up the good work, guys and gals!

Pedal Driven is the place to go for any bike hobbyist in Orlando. Ben was very kind and…read moreknowledgeable, he helped me pick out all the gear I needed for my first bike packing trip! The store is clean, organized, and well stocked and welcoming for all cyclists from beginner to advanced. Can't recommend it enough!

A friendly staff and knowledgeable. Service was great. Price was fair. Would definitely bring my…read morebike here for service and repairs.

Eric is phenomenal! Stepped away from the repair he was doing and helped me with no wait…read more I will be visiting again for all of our bike needs! Thank you

the guys in there were so helpful and nice. i'm relatively new to the biking community so my…read moreknowledge doesn't stretch far, but these guys are more than happy to share what they know. made the experience of transferring to clipless seamless!

Okay, I wish I had taken before and after pictures because prior to me bringing my three bikes to…read moreTrek bicycle in Lake Mary, they were looking pretty shabby. After the maintenance and replacement of tires for all three bikes I have to say they look pretty close to brand new. I was amazed by the job that the bike text did at this place. While pricing was a little higher than I expected based on what they did for my bikes and having my bikes delivered to my house I'd say it was worth it. But the text at Trek bicycle did a fabulous job of not only cleaning my bikes and making the necessary maintenance and repairing of or replacing of my tires. But they're very knowledgeable on what they were doing and walked me through the process. When I had brought the bikes in initially. There were no hidden fees. No unnecessary charges. They were very straightforward and what they were offering and what they could do to service the bikes and get them back to riding condition.

I love Trek and have great experiences at the old Tavares shop. Tried this one today as I was in…read morethe area. The young lady got lots of attention from every employee. The two guys wandering around the store got none I'll try one of the other Trek stores in the area. I needed a light and am interested in the Verve e-bike. But not from here.

We got Wifeys bike there this winter. Staff are knowledgeable and very friendly. Bike selection…read morefrom the leading brands. They also sell ebikes. Had a sitch w wifeys new bike, staff were courteous and fixed it for no charge

Walked in and no one asked to help me or acknowledged me so I left after five minutes.read more

I bought 2 bicycles for my wife and daughter at this shop. We had stopped in earlier to see what…read moresorts of deals they had, and almost pulled the trigger, but walked away so that we didn't make an impulsive buy. But this weekend we came back! The main reason we did was because of the excellent service and support that we got from the team at this store. I couldn't in good faith bring my business elsewhere. The patience, kindness and knowledge of the staff made me want to buy from them. Jovanny Cruz was a superb sales rep. I think my ladies must have ridden more than half the bikes in the store and Jovanny remained patient and encouraging to both of them, honestly trying to find a good fit. Andrew Fisher, the service manager for the store, was a wealth of knowledge and answered more the technical questions about the makeup of the bikes that made our short list. I look forward to working with him in the future for regular maintenance of all of our bikes. Bryan Kenny, the store manager, was helpful and supportive of his staff so that they could focus on the customers. He's a friendly guy and makes you feel welcomed there. The prices that day had deep discounts and we decided to get two bikes instead of one. We aren't sorry we did. Trek makes products that look and ride great. In the future, we will be visiting Trek for our cycling needs.

With the nice cool weather lately, it was time to buy a nice bike trailer for our two little kids…read moreto ride with us. We did a little research online and saw that the Casselberry store sold the brand that our friend recommended. The price looked to be the same as online merchants too. The perk about shopping in a local store? We could load up the kids in the trailer and make sure they fit snug and comfortably before buying it. The Trek Bicycle team ALSO assembled the item for us! All the more reason to shop local!

Kevin was great! he helped me with all my needs and got my bike running even better then before…read more Appreciate the team over at trek altamonte!

I was greeted as soon as I entered the store, even though the one sales associate was busy with…read moreanother customer. I was looking for indoor cycle shoes, but their selection was very small, and the cheapest pair was $150. I was disappointed that a cycle shop had such a meager selection, AND was so expensive. Looking around at their other products, it seems like they cater only to high-end cyclers.