I bought 2 bicycles for my wife and daughter at this shop. We had stopped in earlier to see what…read moresorts of deals they had, and almost pulled the trigger, but walked away so that we didn't make an impulsive buy. But this weekend we came back! The main reason we did was because of the excellent service and support that we got from the team at this store. I couldn't in good faith bring my business elsewhere. The patience, kindness and knowledge of the staff made me want to buy from them. Jovanny Cruz was a superb sales rep. I think my ladies must have ridden more than half the bikes in the store and Jovanny remained patient and encouraging to both of them, honestly trying to find a good fit. Andrew Fisher, the service manager for the store, was a wealth of knowledge and answered more the technical questions about the makeup of the bikes that made our short list. I look forward to working with him in the future for regular maintenance of all of our bikes. Bryan Kenny, the store manager, was helpful and supportive of his staff so that they could focus on the customers. He's a friendly guy and makes you feel welcomed there. The prices that day had deep discounts and we decided to get two bikes instead of one. We aren't sorry we did. Trek makes products that look and ride great. In the future, we will be visiting Trek for our cycling needs.

With the nice cool weather lately, it was time to buy a nice bike trailer for our two little kids…read moreto ride with us. We did a little research online and saw that the Casselberry store sold the brand that our friend recommended. The price looked to be the same as online merchants too. The perk about shopping in a local store? We could load up the kids in the trailer and make sure they fit snug and comfortably before buying it. The Trek Bicycle team ALSO assembled the item for us! All the more reason to shop local!

in early March of this year 2026, I took my bike to Orlando on vacation with me. I had been…read morestruggling with a sprocket chain that came off the gears often. When I drove to a trail nearby, my condo, my sprocket chain fell off as I took my bike out of the car. I tried to put it back on, but I couldn't get it on. I searched online for a bike shop nearby and found this shop although on the Google map it was called David's World of Cycles. I drove there and walked in, and Felix asked how he could help. I told him I had an old bike that needed a sprocket chain repair. He came outside and helped me take my bike out of my car and took it inside. He took a look at it and call me how he could help and I told him I'd like to get a total repair because my bike was 11 years old and needing several things. I needed a new back tire, the brakes needed tightened, the derailer needed replaced, and the seat needed tightening. He gave me an estimate, and I wanted to pay in advance so he typed my name into his computer and to my surprise, my name and info was already in there. He told me that his shop was it Trek bike shop and that my bike was a Trek brand. I had no idea. My name was still in the computer from where I had bought my bike in Virginia 11 years ago. I felt like my bike had found the mothership. Felix was very encouraging and said he would try to fix my bike. It took a couple days, but it was a beautiful when it was done. When I went back, Gus helped me put my bike back on my bike rack. I found the staff of this bike shop to be so friendly and helpful and I was so very grateful. I didn't mind spending the money to get a bike overhaul since my birthday is coming up. Thank you to the people at Trek bicycle of Orlando.

This place is amazing for bike, tuneups or for purchasing new bikes. We hadn't had our bikes…read moreserviced since our purchase so we needed to get them serviced and road-ready. Jonathan (manager-owner) was extremely professional and clear in what needed to be done for each bike. They hoisted the bikes and Pointed out the specifics of the service. They were so transparent and set the expectations of what the costs would be. No surprises. Rebecca was also extremely informative, friendly, and spent time with us to explain the bikes that were available, and the accoutrement that we could place to our current bikes. When my wife picked up the bikes, Rebecca assisted, and even explained how we could better utilize our bike transport rack. Really an A+ plus experience at this location and we will definitely be back for more tuneups.

Eric is phenomenal! Stepped away from the repair he was doing and helped me with no wait…read more I will be visiting again for all of our bike needs! Thank you

the guys in there were so helpful and nice. i'm relatively new to the biking community so my…read moreknowledge doesn't stretch far, but these guys are more than happy to share what they know. made the experience of transferring to clipless seamless!

Okay, I wish I had taken before and after pictures because prior to me bringing my three bikes to…read moreTrek bicycle in Lake Mary, they were looking pretty shabby. After the maintenance and replacement of tires for all three bikes I have to say they look pretty close to brand new. I was amazed by the job that the bike text did at this place. While pricing was a little higher than I expected based on what they did for my bikes and having my bikes delivered to my house I'd say it was worth it. But the text at Trek bicycle did a fabulous job of not only cleaning my bikes and making the necessary maintenance and repairing of or replacing of my tires. But they're very knowledgeable on what they were doing and walked me through the process. When I had brought the bikes in initially. There were no hidden fees. No unnecessary charges. They were very straightforward and what they were offering and what they could do to service the bikes and get them back to riding condition.

I love Trek and have great experiences at the old Tavares shop. Tried this one today as I was in…read morethe area. The young lady got lots of attention from every employee. The two guys wandering around the store got none I'll try one of the other Trek stores in the area. I needed a light and am interested in the Verve e-bike. But not from here.

Joey was great he was very professional and made sure everything was in tip top shape before he…read moreleft i will definitely deal with him again for all my ebike needs thank you.

We rescheduled the time for them to come repaired by three bikes at my house in Oakland. on time,…read moreefficient, good prices, took a sad looking bike and fixed it up nicely. Very happy with my three bike repairs. Highly recommended! He will come back for other things!

This store is not even open. I was thinking about getting an E bike and this was the closest place…read moreto walk to and the place is vacant and a for sale sign on the front door. When you're searching for them on Google or on Apple maps it says the store is still open for business.

woke up last saturday not ever even thought about an ebike till my wife said lets go check em out…read moreso we went was greeted by Logan who by the way is an exceptional salesman who knows about the ebikes for a young man he's got a future in sales so needless to say i had no intentions on getting one or even riding one till i seen my wife having a ball with her encouragement i test drove several and by the end of the day we made a couple of purchases , im a big guy but these bikes hold up to 420 lbs. , Dave the owner was extremely nice and helpful and i read his back story on this ebike life (interesting), so now i'm hooked but be prepared to spend time on amazon getting all the goodies that goes into riding, told my wife the other night i felt like my 16 yr old self with my 1st car putting in the 8 track and jensen triaxials , as i just retired found myself turning into a couch potato so this gets me out and about would highly recommend New Life ebike co. thanks Dave and Logan!!!

I had a hard time finding a bike shop that could do a basic tune-up in a day or two. Most places…read morehad a 4-6 day wait, and that just wasn't possible because it would affect my training. I saw Bike Medic of Central Florida and gave them a call. Ben is the nicest young man--professional, knowledgeable, and genuinely helpful. He has the right attitude: "I'm here to help you." We had such a nice conversation, and he answered so many of my questions without rushing me or making me feel like a bother. His quality of service is rare these days, and because of that, I'll be a customer for life. THANK YOU, Ben!

Excellent service. Was very impressed with how they were able to come to me and offer competitive…read morepricing. I had my brake pads and calipers replaced. 5 stars

Great, honest service! They were able to give my bike a tune up and replace a tire for around $80…read more They did not upsell me on things I didn't need. I told them I was in no rush to get the bike back, so I picked it up after about 3 days. I will return next time I need a tune up!

We were looking for shops to drop my husbands bike off because it was making clicking noises…read more Husband took his bike here to get chain replaced, it was done the same day. We can highly recommend.