Honest. That's probably the most important starting point. Next, good communication - Zak and Adam…read morealways let me know beforehand what they are planning to do. Conservative instead of shotgun (replace everything and see what happens). I worked in auto repair my whole career - as a tech, service manager and then head of training for Avis Budget Group. If you're tired of the way many new car dealers treat you, try this neighborhood experience.

AC work was performed on my sister's car mid week last week, delivered on July 7th; car picked up…read moreand used mid day, returning to West Hempstead, the ac shut off and stayed off (she did not recall any transition from cold air to warm. She returned to the shop and left with Adam to look over again. She picked it up on Thursday, I believe, and he told her she needs to go to a dealer for an advanced scan. With her spending nearly $1,000.00 for what she understood was a new ac compressor, and not having the issue repaired, she felt dismissed. She said that Adam, the owner, may have been in a rush to head out for an extended trip away. This following Monday morning, I called Zak and he said he was out last week; he advised that my sister should call him back to set a day to bring the car in for him to look it over. In our brief conversation, he also mentioned the condenser*, but I said the compressor* was changed, and he then stated that the invoice showed mention of both, *in error*, part replaced as the condenser, labor for replacement of the compressor; then said that he would need to look in to what work was actually performed on the vehicle. Next step is for Zak and my sister to set a day to drop the vehicle off for a work review; I let her know on this day, Monday 7/13, noon EST.

Called for a quote for cutting my OEM rotors. Gentleman i spoke to was informative and provide…read moreguidance on where i can go locally.

Brought my car in with a suspected exhaust leak when they opened, and they had the issue diagnosed…read moreand fixed before lunch. They could have tried to sell me on a new catalytic converter or some other unnecessary service, but instead they were honest, straightforward, and did everything for a very reasonable price. Would definitely use them again!

Great and fast service. My go to shop for any body repairs and owners are extremely friendly.read more

I'm a loyal customer and have been bringing my vehicles here for years. I have never been…read moredisappointed. Car always looks brand new and is ready when or before the deadline. The owner is courteous and will work with you to get your repairs done even if your money isn't right.

Great quality and service from the owner and everyone at the shop very helpful and reliable.read more

The owner is so kind! Kept me up to date during every step of the service! Made sure I understood…read morewhat needed to be done, and didn't kill my pockets! He's such a humble individual, what really touched me the most was when he told me his motto is to help people because he knows times are rough! He wants to provide good affordable service and make everyone comfortable so they can always come back! Now that's how you run a business.

Second visit to Andy's and great just like the first. I brought in my elderly Toyota for an…read moreinspection and oil change. I always worry as the car is old and has well over 200,000 miles on it. Nothing to worry about....all done in a few hours, including much needed front brake pads. It's nice to be able to trust a garage again...previous shop found to NOT be trustworthy after several years. I highly recommend this place.

My dad out of pure laziness decided to take our car again to this place hoping that the oldee guy…read morewho works there would be able to help him replace a windshield wiper. There was a younger guy there who decided that he was going to try to squeeze on two wiper blades. Driver side went on fine and he ended up snapping the passenger side wiper blade off. He then proceeded to start the wipers and the metal started rubbing against a glass leaving a scratch which he claimed that he buffed off. While I am sitting in the car looking at him struggling to put the wiper blades on, I decided to YouTube how this process was done and it turns out that he's really had no idea what he was doing. Then to see my wiper blade snap back and a black piece flying off somewhere was how I knew they had screwed up big time.. My husband decided to call and see what happened and they decided to tell him some cacameme story they made up. This will seriously be the last time we ever come here. If you see any of their young ones working run. They better not be expecting us to pay for their laziness.

Came here to get my car inspected. The gentleman here were very sweet and courteous. There were a…read morefew cars here and they made sure to give me a time frame as to when my car would be available and actually did it quicker than expected. Zach who assisted me was very funny and also very kind. If you go there definitely ask for him!

The best. They always good a great job and really look out for you. Honest and fair pricing. It's a…read morerare breed today. I go nowhere else - even for oil changes, inspections, or tires.

After useing a far away competitor in Westchester that purposely screwed me, I remembered Mike and…read moreMike with his son and subordinate replaced my p/s unit completely and Mike although it pi$$ed him off to do completed the job perfectly and i wont even hesitate to appeal to mike for future work and inspections. Mike is the man you can "trust" in these days of corrupted mechanics. Mike is fussy and this is why I chose to trust mike for the job competently. Loved listening to "Cant you see" by the Marshall Tucker Band.

I don't know where to start. if you want a mechanic and not a parts changer you found the right…read morespot. Mike takes his time and diagnosed my problem with my Honda and saved me hundreds of dollars. I went to another shop and they said I needed a power steering pump .Mike looked at it and said let's change the o ring and let's see. No more noise.