We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

Roy's was amazing when our furnace bit the dust. They were able to get out same day and diagnose…read morethe problem and had a team out (on a holiday during a snowstorm no less) to come out and install the new unit. All of the employees we have worked with throughout the process have been extremely pleasant and respectful of our home. Hopefully no other huge jobs will be needed for a while but I appreciate their speed and service.

They were thorough with the assessment of my sewer problem. The only ones that inserted a camera in…read morethe drains to see what my issues were. They were also the only ones to come during one of our coldest weeks. They did an amazing job and I haven't had any issues since. It's been over 1 1/2 years. Price was a bit higher than expected but definitely worth it considering what was done. Plus they saved me $2000.

We had our heat go out and Duffett came out right away to fix it (maybe them not being busy was a…read morewarning sign). Though they did fix the small part to get the heat back on, they also told us our furnace was moments away from failing completely and we should put in a whole new system (including AC) as soon as possible, and that any money we spent on the service call today would go toward the new system if we installed within a certain amount of time. We were suspicious since the furnace was only 11 years old, and had another company come out for a second opinion - they said everything looked fine. It has now been 2 years and our furnace is still functioning just fine.

We needed to replace our water tank which had begun leaking and called Duffett. Mitch came out…read morewithin 2 hours to explain our options. He was very personable with a great sense of humor which helped reduce our anxiety about anticipated costs. We opted for the tankless water heater which will increase our home value when it's time to sell. He scheduled installation within 48 hours. At 8:45 Mike arrived and asked if we had any questions before work was begun. He was joined by Blake and they worked efficiently removing the tank, installing new piping and the smaller, wall-mounted unit. During the 5 hours they were here, you could tell that they enjoyed working together, bantering back and forth. Upon completion they cleaned the area and reviewed with us how the unit works, encouraging questions. Everyone we dealt with wore masks and maintained appropriate distance. We were well-pleased with the whole process.

Service man was very dedicated and helpful. They ended up coming outside of the projected time, but…read morethen I realized that they're open seven days 24 hours a day. So I realize that they will eventually get to my home. And when they did, they were very thorough impatient.

I am in the middle of a Roto Rooter cluster f**k! The photos are here…read more The technician had to quit at 11pm last night saying they would have someone finish the work today. I called RR at 11:15 to find out there wasn't anybody coming until tomorrow! The quote given was for 796.59. It's now 880.00 and climbing.

Hazlett Plumbing was prompt and did excellent work getting my sump pump running smoothly! I was…read morealso very pleased to have my upstairs toilet in running order again. This company is very professional and always fair. Everyone is friendly and nice!

Called the number on the Yelp listing and the owner picked up…read more I talked with the owner on the phone to troubleshoot and get advice about a plumbing/sewer line issue. Despite having no previous contact, he spent some time and gave me some great advice. I wouldn't hesitate doing business with this company, a little customer service goes a long way.

I've had McAllister plumbing as my main servicer for well over 10 years. Since they've been sold to…read morea big concern and now your calls go to some data call center it takes forever to set up appointments. You can't even discuss with them what services you need because they know nothing about the plumbing business or even where Buffalo and the Southtowns are. I used to call their office directly , explain my problem and get an appointment quickly and with the right parts etc. and the plumbers were fine. But now it takes me longer to make an appointment and get the message across as to what I need done than the actual plumbing appointment takes. I'm going elsewhere with my business.

Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.

Called this company for an estimate over a month ago. Came and said he would have estimate in 24 48…read morehours. Two months later no call, no estimate, disappeared. If they cannot call when we are gonna give him 20K what make s me think he will show up when there is a HVAC emergency. No Thanks

This place preys on single women. They try to tell you that you need a brand new conditioning unit…read morewhen all you need is a $40 part. *I know this because this is exactly what happened to me.* they told me i needed a brand new $3800 air conditioning unit . I asked why can't i just have the part replaced ( a new fan blade) and they told me the part was discontinued and they couldn't get the part. The woman at the desk (apparently the OWNER ) told me she called ALL of her distributors and she couldn't get the part. She also would not disclose who her "distributors" were when I asked. I looked up the part myself, found it online for $40. It was shipped next day air. I installed it myself in 15 minutes. This place LIES to you !!!!! I wish I could give them 0 stars - but this site won't let me.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

Had a new motor installed in a 2 year old air conditioner. Taylor did an excellent job, he was…read morethorough, friendly, and knowledgeable. I've had an air conditioner, new furnace and hot water tank all within the last couple years and they left areas cleaner than when they arrived. Highly recommend Isaac's heating. And air conditioning.