Literally the best price I was able to find to have someone come out and check my refrigerator…read moreafter it stopped cooling. They responded quickly, were right on time for the appointment, and were extremely knowledgeable and professional. I really appreciated that they kept it real and were honest about my options without trying to push anything unnecessary. Highly recommend this business! I'll definitely be using them for all my future appliance needs.

We called and it was easy to make an appt that worked for us. An hour and half of work and I have a…read moreworking dryer again! So note to self and parents that did not know, don't throw in kids sandy clothes from the beach otherwise anticipate major build up over the years. Don't forget to clear out the dryer lint too Artur was polite and brought shoe covers as we are a shoeless home. Yay for a working dryer! Definitely recommending them to others!

Our initial meet with this company was a bit rocky but they've done an amazing job ever since. We…read morefirst bought our washer and dryer and had problems left and right. They finally fixed them and we've been fine for the last 3 years... until last Saturday something went weird for our dyer. We had no idea what it was but it sounded like a shoe was bumping around inside. We took it down, took it apart and couldn't find anything wrong with it. After giving Carlos and his crew a call, the earliest available appointment that fit both schedules was today (Friday 9/12) They showed up on time and got right to work. Embarrassing to myself, turned out a pair of my panties and 2 socks had gotten caught in the motor. They took it all out, handed it over, put everything back together, stacked the dryer back on top, checked to make sure everything worked smooth including the washer and that was it. Great job! Keep it up.

1st impression/trip: Went to the store during posted business hours, but had to wait for them to…read moreopen due to an errand of the sale's woman's. 2nd trip: Disorganized warehouse 3rd trip: So they ask you to write a Yelp review so they can give you a discount for it, but they want you to write it while in the store!! THEN ultimately NOT given a discount for the review...waste of 10 minutes to login & enter on their phone. I was just trying to pay for a frig & I ended up being detained from work 1 hour & 1/2!!!! Other customers the reason you ask? Just 1 other one also just trying to pay for a W/D. She ended up leaving & said she will come back later to finish the transaction. I was wishing that I had that same option. Irma was very nice about it, but the whole operation is VERY unorganized. So we scheduled a delivery...never showed, we called during their 9am window & they told us they needed to now move our appt. to 3-4pm...good thing we called!!! 3-4pm came & went. The guys FINALLY called us @ about 7pm saying they were close to our house. Finally delivered @ 7:30pm!! WOW that's a big difference from 9am!! Irma also sent along a gift basket for the 3rd trip's troubles, which I believe made the delivery even later. Very nice of her, but does anyone else find it odd that it was a gift basket of only laundry laundry soap, but we bought a frig? They also said giftcards would be in this basket, but that didn't pan out either. In summary, we saved A LOT of $$ & got a nice frig, but if we had known ahead of time what we were in for, we wouldn't have gone there. You get what you pay for, but in this case I am referring to getting lame service, but a nice enough product. I wouldn't NOT recommend this place, I would just put out a disclaimer. Some things can be overlooked to save $$ is what this co. is banking on. **11/12 UPDATE** My frig never worked, they didn't honor their word or warranty. I waited a long time to update this because I actually am taking them to small claims court & wanted to add the verdict. I fear the longer I wait, the more people will go there, so here it is so far.** Conclusion: Went to small claims court, won, Express paid me, sold non working frig.

My in-laws have been using these appliances for years. I recently requested a diagnostic service…read morefor my refrigerator. Steve asked a few questions to troubleshoot before coming out and it started functioning properly again. Definitely recommend this business 100%!

The tech came to look at my build in microwave. He began by removing it from the cabinet wall, he…read moretested , he replaced a small part, he said I will charge you $268 before taxes. I thought he was going to give me an estimate before he repair it, but he did not, meanwhile he asked to wash his hands in the kitchen faucet, of course I allowed it, but before I know it , he washes his elbows, and he put his head under the water, washes his bold head, came up splashing water all over my floor, and used my towels to dry himself off. He also looked at my broken washer, he estimated $390 for repair, I refused. He charged me $98 for service call, I told him I was given $75 for service call, he said he is the middle man, please call the office for refund. I would not call this company again.

I don't know what some of these other reviews are talking about, but my experience at Coast…read moreAppliance Parts was phenomenal. Let me set the stage. I have an LG front-loading washer, and as anyone who owns one knows, these things are notorious for their bearings going bad. Every couple of years, I have to replace the ball bearing for the inner tub and the rear bearing, along with giving the machine a good deep clean, tightening everything up, and keeping it running smoothly. It's been a good system until I recently put my washer through an eight-loads-in-two-days endurance test. That was the breaking point. We're currently housing some family who lost their home, the only home they've ever known, in the Eaton Canyon fire. Laundry has been piling up, and we're happy to help, but of course, this would be the moment the washer decides it's had enough. So I ordered the bearings from Amazon, took the machine apart, and got ready to swap them out, only to find out that Amazon sent me the wrong size. Again. This is now the second time Amazon has done this to me, so at this point, I don't even feel bad for not double-checking. They straight-up miscategorized the part. Now I've got a fully disassembled washing machine, a pile of laundry that isn't getting any smaller, and zero patience for waiting on another shipment. A quick Google search led me to Coast Appliance Parts, a place I had somehow never heard of despite all these years of fixing up my washer. And let me tell you, they saved the day. The only downside is that their prices are higher, but these are OEM parts, and that means they are built to last. I would rather pay a little more now than deal with another washing machine disaster in a few months. Service-wise, they were fantastic. There were at least four people working, three at the counter, and despite having a few customers ahead of me, I was in and out in 10 minutes. Super efficient, no hassle. I got home, put the washer back together, and everything is running smoothly again. Amazon is getting their part back again, and lesson learned, I will be skipping the middleman from now on and going straight to Coast Appliance Parts when I need something. Honestly, we need to stop shopping through Amazon. It's not always the best deal, and on top of that, we should be supporting these businesses directly instead of letting a middleman take a cut. Coast Appliance Parts had exactly what I needed, got me back up and running the same day, and now they have a lifelong customer. If you are in a crunch and need parts fast, check them out. You can even look up their inventory online before heading over. Great business, great service, and well worth it.

Good company with 13 locations…read more Entering the part number on their site will tell you if your part is in stock right away! You can also pay for your parts order online..... Then the next day by 2pm your parts will be READY for Pick up if you're not in a rush, You can also just walk-in and order, however, online is much smoother My only improvement this company must make is adding a "text order status alert" so customer know when their order is being pulled and when it's ready..... Their email that was SUPPOSED to be sent never arrived :( Overall it was a good experience and they employee good people to represent their business I had to deal with ..... Finally, who ever manages the front entrance store WILL CALL section deserve a GOLD METAL.... It's well organized! 4.7 out of 5 STARS

Sold me a defective washer/dryer set. Comes with a 3-month warranty which he does not honor. The…read moredryer and washer BOTH had problems. The dryer would not turn on(Broken control board which i've now paid sears $330 to fix), and the washer does not drain(paid someone else $150 to fix). He will give you the run around hoping you will give up. Never came out. One time he sent someone else to fix it, who did not do anything and I even paid $60 for the visit. After calling Rick back to see if he was coming back, he complained about the guy saying if he wanted anything done he would have to do it himself. Gave me the run around even longer after that, excuse after excuse. Just a few of his excuses traffic, having to go to TJ because a relative passed away, then after that his car broke down in Downey, then after that he just flat out stopped picking up my calls. If he could just man up and say he sold me garbage and wasn't going to live up to his warranty he could just say so instead of wasting my time driving out to wait for him over and over again. TLDR: spent $540 in repairs after having the dryer less than 3 months. Wastes your time and will not take responsibility for when he messes up, will deflect blame or give excuses all day. Inconsiderate about your time, flaked on 6 STRAIGHT appointments. AVOID RICKS APPLIANCES.

NO INTEGRITY! I found Richard/Rick on 'Offer Up' and unfortunately did business with him before…read moreseeing the Yelp reviews. I bought a stackable washer/dryer unit with a 90-day warranty written on the receipt and then when the washer leaked on first use I called and he assured me that he would come fix it. Then found out the dryer only blows mild heat. After numerous calls/texts, I'm still waiting... Ultimately had to pay someone to come fix it. #badbusiness

This is an awesome mom's and pops shop that specializes in used appliances…read more The owner always provides great service. His follow up service after sale has always been great. My family has been buying from this store for over a decade. Thank you for everything that you guys do for families that can't always afford new things.

I wish there were a way to write a zero-star review…read more Through Craiglist, I found a refrigerator I liked. When I called about it, I learned that it was at P & L in El Monte. I was oddly impressed by the store itself; even though it was ratty, the proprietor and his family seemed to mean well. I paid $300 for a Kenmore bottom-freezer model and went on my way. Then, 10 months later, the freezer stopped working. I called a repairman, who told me that the compressor (previously broken) had very clearly been jury-rigged so that it would last awhile...but not too long. (In my case, the aforementioned 10 months.) I called the business to ask what we might do about this situation and was told that, "Hey, these appliances don't last forever!" I wish I had the time, energy, and money to fill my "refrigerator" with rotten garbage, hire a helicopter, and have it dropped on P & L Appliances. But instead, I'm going to use that time, energy, and money to buy a new refrigerator

I am normally write review when a business piss me off, But this place is impress me enought for me…read moreto take my time out and write this review to let everyone know how great of this place services. I end up purchase a set of washer and dryer from this place after their great service. First, I used this company for repair which I had a few guy before and is dishonest. This place is truely honest and very good price for repair. I was going to used them to pick up a set of Washer and dryer and help me hook up. But I end up purchase a pair from this place because of their honestly. I have not seen a honest business person like this place. ( Hien ) is the person make my exsperience very happy Here is their phone number to call 626-448-8447

Went to location as have dealt with them in past. Now location is a law firm and a fast good…read morelocation. No message as to where they might have moved.

I recently purchased and had to return a pre-rin's hose that was not the right model. They looked…read moreat the label on the actual hose and saw that had got a little wet and they said they couldn't take it back even though it had not been used.

If you can find what you're looking for here, it doesn't exist. I can get lost in the place just…read moremesmerized by everything they have to offer. These really large kitchen supply stores are hard to come by. I'm not a restaurant owner just a guy who likes to cook. So this is like a toy store. So if you are in need of that something special or even looking for something you don't know you need, pay them a visit.

This is the only brand I would get for my kitchen hood. I bought one 25years ago and it is still…read moreworking. When I needed to get another hood for my new construction, I went and bought a newer model of the same brand. They pact in more features than I anticipated. The lowest fan speed is very quiet and the highest speed can really suck. You can control the fan speed by just waving your hand in front of the hood. It is well built with high quality. Of course, the price does reflect the quality but I totally believe it is worth the money. I've read some reviews about bad store service but my experience was just the opposite. The store layout needs some improvements but two ladies there were helpful and accommodating.

If you want the best range hood in the market that ACTUALLY works, this is THE best place to get…read moreit. When I say "actually works" I mean that your range hood will suck the smell, odors and grease out of your kitchen. The range hoods here are extremely strong and can suck up a pan lid. The CFMs of the range hood are from 750ish plus. That's 2X or more CFM than the range hoods at your normal big box stores. The range hoods from the big box stores are usually just for style. Apparently this store is the head quarters and I would have to say that the interior of the place definitely looks like a warehouse. They have some models of range hood connected and powered so you can play around and test it. They come in different styles, color, and power but all of them are pretty strong, even the entry level models. Parking is street parking only so it's not many spots. There is no dedicated parking lot. Pricing is on the expensive side, you can get a range hood from a big box store for like 100 dollars, but here it's like 450+. The top of the line models are 650+.

I called to explain the issue with our refrigerator and was given a service window between…read more2:00-4:00 PM. During the call, I was asked to text our address, which I did promptly. Unfortunately, no one showed up by 4:00 PM. When I followed up, I was told they never received the text. I then sent a screenshot clearly showing that the message had been sent and delivered. Despite this, they continued to insist that they never received the original message. This wasted our entire day waiting on them and now nobody is open and we have rotting food. This was a very frustrating experience and a clear breakdown in communication. We expected better coordination and accountability.

What is a surprising discovery! such a professional and…read morepatient technician-- Anthony . he was professional knowledgeable and very patient in explaining what caused the problem and how it could be fixed. he diagnosed the issue quickly and worked very carefully throughout the repair process. what I appreciate most was his honesty and reasonable pricing. he did not try to upsell unnecessary repairs and made sure everything was working properly before leaving. my washer is now running perfectly again. It's not easy to find someone reliable and trust worthy these days , and I highly recommend his service to anyone needing appliances repair.