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    Kalili Rugs

    3.0 (2 reviews)
    Closed 11:00 am - 5:00 pm

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    3 months ago

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    5 years ago

    Best quality rug I've ever bought, came a day early. I was prepared to spend twice as much on a rug... so happy with everything

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    Kalili Rugs S.

    Thank you for the positive review!! Always appreciated!

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    RH Outlet Irvine

    RH Outlet Irvine

    3.4
    (66 reviews)
    0.7 mi
    $$$

    The RH Outlet store has a lot of selections, but many of the larger furniture pieces are broken,…read moredamaged, or have noticeable defects. Smaller items can still be good depending on luck, and once in a while you can find a great deal and quality piece. However, I strongly do not recommend using their referred delivery service, 123 Moving. 123 Moving was recommended by the RH Outlet store since they don't offer delivery for large furniture purchases. I contacted 123 Moving by text to arrange a home delivery just a few miles from the store. From the start, their quoted price was on the high side, but I was open to discussing it.Unfortunately, the owner's attitude was extremely rude and unprofessional. I wasn't even trying to lowball the service, yet he responded with a "take it or leave it" tone. When I offered a fair and reasonable price, he said they could deliver but only curbside -- meaning I'd have to carry the furniture inside myself. After that, he simply stopped replying altogether. This kind of customer service deserves zero stars. A professional owner could have handled this so much better -- even a simple "let me see what I can do" would have shown respect and effort. In the end, I went with another delivery company also referred by RH Outlet, and they were excellent -- great communication, fair pricing, and reliable service.Thumbs down for 123 Moving.

    I bought things for my new Malibu home and I found even more than I expected! Beautiful, sturdy…read moreand so, so copy. The new

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    RH Outlet Irvine
    RH Outlet Irvine

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    Ashley Store

    Ashley Store

    2.5
    (1k reviews)
    0.7 mi
    $$

    We were on the hunt for a sofa set so we came in here to browse. While we didn't find the one we…read morewere looking for here, the store had a lot of selection and sales were friendly and not pushy. The pricing is reasonable here.

    I am writing to formally file a complaint regarding a sectional, ottoman, and lounge chair I…read morepurchased from your company, which were financed through Synchrony. The furniture has proven to be defective and has caused serious concerns for my household. Since purchase, the gray fabric on all pieces has been deteriorating and fraying prematurely. In addition to the clear lack of durability, the condition of the fabric has contributed to health-related issues for my family, including allergy-like symptoms that we did not experience prior to bringing this furniture into our home. This is completely unacceptable for products of this cost and nature. Furthermore, the structural integrity of the furniture is also questionable. The base and support of the sectional and lounge chair produce loud creaking and screeching noises, and the frame feels unstable, as though it may fail under normal use. Given these defects, I consider the furniture to be unsafe, not fit for its intended use, and not of merchantable quality. I expect Ashley Furniture to take immediate action to resolve this matter. Please be advised of the following: * This furniture purchase is currently financed through Synchrony, and I will be filing a formal dispute regarding these defective goods. * I am also preparing to file complaints with the California Attorney General's Office and the Consumer Financial Protection Bureau (CFPB). * If this matter is not resolved promptly, I will consider pursuing additional legal remedies available to me. I request a full resolution, which may include a refund, replacement, or removal of the defective items at no cost to me. I hope to resolve this matter quickly and professionally; however, I am fully prepared to escalate if necessary.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Kalili Rugs - rugs - Updated July 2026

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